Alternatives to Smartsupp

User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -

Chat commerce can drive higher engagement and greater convenience. We are the leaders in digital commerce transformation and customer engagement via mobile. We are a global leader in chat commerce for banks and telecommunications companies. This gives global consumer brands the ability to reach more than 90% of the world's population via mobile messaging and chat. With mobile engagement and payments via the top social chat platforms, we help brands remain relevant in a digitally changing world. Our deployments have positive ROI in as little 12 months. Today's customer experience is inconvenient, uninteresting, and provides little value to customers and brands. It is easier to reach customers and transact with them via chat commerce with Clickatell. This will make it easier for you to leave them satisfied after a great experience with your company.

You can add Lime Talk online chat to your website or eshop, and every customer will have the opportunity to get in touch with and receive a response in just seconds. Lime Talk gives you a real-time overview of your website visitors, along with useful information such a visitor's geographical location, the product they are currently browsing and other details. Lime Talk is mobile-optimized and fully customizable. You can choose any color or any text.

FreeChat App is one the easiest chat widgets. It makes it easy to make your team reachable, and your customers happy. You can customize your chat popup by choosing the messaging app. It is easy to add images to your chat popup using drag-and-drop. The FreeChat App is completely free and saves you both time and money. Follow the steps on the website and add a chat popup for your website.

Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.

Give your customer messaging experience a human touch. Live chat can increase customer satisfaction. Crisp is more than a chat software. It unifies all channels of customer service and simplifies customer support. Customers benefit from a shared inbox experience. Our live chat app allows you to respond to all your website visitors with one solution. This will help you to reduce costs and save money. Statistics show that website visitors who are assisted by chat are more likely make a purchase. You can create proactive customer service by sending automated messages using our chat solution. This will convert visitors into customers. CRM software is not about contact management. You might be wrong. Crisp CRM offers more than just a CRM software. Crisp CRM has a number of features that can be used to automate repetitive tasks and help small businesses close more deals. Get more hot leads right into your pipeline.

GetInChat allows you to have a live chat with your visitors. Before customers leave your site, impress them and increase their loyalty. This allows you to redirect chat sessions to your teammate. Redirection is useful when you need assistance from a more skilled agent. Users will automatically receive a chat invitation. This will significantly increase your website's conversion. Secure SSL connections are provided by us, which will protect your data. Before the chat session begins, you will be notified of any user data. For example: client page URL, country, location, etc. Evaluate the performance of your support staff, look through the data, and get ideas for your business. Simply paste a few lines JavaScript code onto your site.

It's more than just chat software. Live chat can be installed on your website to instantly engage customers. For a better customer experience, simplify communications using a shared inbox. Every visitor to your website is a potential client. Help them find the information they need. When your team is away, capture leads. It's quicker, easier, and more natural to build relationships with customers by using messaging to improve customer experience and satisfaction. Email and phone communication can help you to break down barriers between customers and you. Live chat makes it easier for customers to provide feedback. Chat with your brand by personalizing the position, colours and office hours. Use prompts to help visitors or guide them in proactive chat. Ask for feedback, help with pricing, or just ask questions right at the right time.

Chatting with website visitors is the best way to help customers. It's faster than email and more efficient than phone. Live Chat 3 is the best way to make sure your customers are not frustrated. Live Chat 3 is optimized for mobile devices. Log in and answer any questions you have from any smart mobile device. You can even get fully native apps for iOS or Android included in your license. Operators are always available to clients via email, push, and text reminders. We integrate three SMS services Twilio and Plivo with Nexmo. Or you can use the free email reminder. Live Chat 3 can be integrated into any website, including the group chat. You can also customize it to fit your web design. Live Chat 3 widgets can be fully mobile optimized and are responsive for all screen sizes. Modern and fast for customers and operators

Rake replaces LiveChat, and other similar chat apps on the internet. Rake replaces Slack, and other similar work messaging apps. Rake is an infinitely searchable, connected chat and messaging platform. Rake is omnichannel-first to allow you to connect with everyone. Live chat on your website can increase lead conversion by as much as 4x according to studies. Rake's customizable chat widgets are easy to implement on your websites and landing pages. They require minimal javascript and don't slow down website load or performance. Plugins are available to most popular CMS and eCommerce platforms. Live visitors to your website can be viewed. This includes visitor geo-location, session duration, page viewed, page viewed, and other useful statistics. When the time is right, create a custom invitation for chat.

Amazing Analytics to Improve Your Performances and Convert Visitors at Critical Steps. targetView the entire path of your visitors to your website. Target the people who need you the most and help them before their journey ends. HeyBubble live chat allows you to build trust with your visitors. You can interact with them, and they will become loyal customers. They feel supported step-by-step, no matter what you're selling. When a visitor is having trouble (for instance, a payment or after a time), your website representatives can engage in conversation. Our intuitive Dashboard will show you which pages they are browsing on, what language they use, and more. Our customization tools make it very flexible to use the chat window.

Your customers will love you for it. Monitor your website visitors, respond to support tickets, and create a help centre to empower customers to take care of themselves. All 100% free. Because customers need an easy and free way to communicate with you. Customers have questions before they buy. Being there when they need you gives them the confidence to choose you over all the rest. It can be difficult to see the entire customer journey from top to bottom with all of the customer data scattered across multiple tools. This is no longer the case. All of your customer interactions can now be done in one place. You can quickly identify FAQs and capture help centre searches to create articles or shortcuts that allow agents to respond faster and customers can get help without ever having to contact you. It takes only 30 seconds to add a javascript snippet on to your website. You can see which pages your visitors are currently on and what they are looking for.

You can see your website traffic live, and where your visitors are located. You can see which pages they have visited, how long they have been on your site, as well as what browser and operating system they are using. High-targeted automatic email and in app messaging. Our super-simple email messaging keeps customers coming back. Set up a Helper Chat Bot™ to dramatically reduce support time. This bot automatically responds with AI to common visitor questions. Display custom messages to your website visitors automatically in many powerful scenarios. You can quickly access your saved replies by using keyboard shortcuts. You can transfer a chat in just two clicks and add a private note to your teammate.

Chat is the best way to convert browsers into buyers. Shopify Inbox allows you to manage customer conversations, create automated messaging, and gain insights to help you focus on chats that convert. Shopify Inbox can be added for free. You can customize online store chats, save responses, and much more right from your admin. You can easily communicate with customers and manage conversations from your mobile app or web. You can use metrics in your admin for insight into chat performance so you can plan for growth. Chat with customers online to get insight into what they have in their cart. Chat with customers to share discount codes and close sales. Automatic chat classification can help you identify conversations that could lead to a sale. Make FAQs to help customers find answers to their most common questions about your shipping details, return policy, and other information. To help customers quickly, keep your brand consistent and use saved responses shortcuts.

It is expensive to drive online prospects to your site. You must know who they are before you let them go. Website visitors are potential customers who are eager to speak with you. Chat with them live. Websites convert less than 3% to 5% of visitors to sales. Your website should not be one of these websites. We can customize both the chat widget design on your website and the chat responses that chat agents will use. It takes only minutes to add our live chat widget on your website. The rest will be taken care of by our support team. We begin chatting with your website visitors and send you qualified leads in real time via email, text message, and/or live phone connects. Live chat available for personal injury, criminal defense and bankruptcy, as well as other legal practice areas. Live chat available for HVAC, plumbing and roofing, window, solar, general contractor, and other home or commercial services businesses.

Software for web chat that provides customer support and gives insight to visitors. The Best Live Chat Software To Provide Real-Time Support To Visitors. We provide every feature that will help you build a successful business. Conversations in real-time. Rapid Support Boost Sales. You can customize and use your website for free by signing up. You can access visitor's insights, browsing activity, and user's location to identify potential leads. The panel is easy to use and allows you to supervise your team. You can also engage your audience with the latest analytics. E Chat App Support with Features Other Chat Programs Not Skipping Out. Support for Msg Offline Even if you are not there, help visitors. Allow visitors to leave messages and you will reply when you return. Color, Text, and Design. You can match chat with your web design. You can customize the chat color, design, or text to suit your needs.

You can communicate directly with your web visitors via web-calls, live-chat and co-browsing, no matter where they are located! LiveCaller is your solution! LiveCaller is the answer to all your customer service issues. Customers can send and receive messages, files, or rate customer service. Customers can make free calls via the internet or from their website. This dashboard combines communications from multiple messenger platforms into one. Enter your phone number and preferred time to be contacted by customer service. Agents and customers can work together to 'browse" a website. We understand the importance of direct communication between your web visitors. Our software allows you to contact them in many different ways from within one system. We make it easy to communicate with your web visitors.

Manage all your customer service from one place. Connect with your customers via WhatsApp, Facebook Messenger, Telegram, email and web chat on your website. Chatbots can help you scale your customer service. Automating customer questions can reduce costs and response time. Turn website visitors into satisfied customers. Contact customers via their preferred channel for sales or support. A complete customer service platform to delight customers and drive sales. From a dedicated inbox, you can respond to customer questions on any channel. Automate the routing of tickets to the correct teams for faster resolution. Message templates can help you save time when answering customer questions. You can see what channels your customers prefer and the issues they are experiencing. You can also measure how well you are serving them. All tickets are assigned to teams and placed in one inbox. This allows you to build profiles and prevent customers from repeating their issues.

ActiveHelper Live Chat allows you to track, monitor, and communicate with your website visitors in real time. ActiveHelper Live chat is the fastest way for your visitors to get involved! Our Live Chat solution has many powerful features that are ready to go without you having to spend hours learning how to use them. You can stay connected with your visitors from any device, anywhere and anytime, using your phone, tablet, or computer. ActiveHelper Live Chat allows you to manage multiple agents and sites from one server installation. It only requires one license. You can check their IP address to find out where they are located or send personalized messages. Based on the pages they are visiting, target specific visitors and offer assistance when they need it. Start a conversation by sending a specific message based upon their behavior or using automatic invitations for your website visitors. Decide how you want your visitors to see you. Depending on the country, define colors, languages and images.

Talisma Chat and Cobrowse allows organizations to communicate with their visitors in real-time using powerful text dialogue and collaborative surfing. Agents can interact with multiple visitors simultaneously while providing immediate attention and personal attention to improve the visitor's online experience. Talisma Chat and Cobrowse give employees single-click access and a complete view of all customer interactions. They can quickly respond to queries using a knowledgebase that includes FAQs, response templates and Web links. Talisma DCEP chat triggers chat sessions based upon a pre-defined set visitor behaviour. This means that your visitors will receive a chat invitation whenever they visit your site or display certain browsing characteristics. It improves customer experience, reduces operational costs associated with customer service, decreases abandonment of shopping carts, and increases conversions.

Conversational commerce platform for auto dealers. Your website and Facebook can provide a complete car-buying experience. Customers can search your inventory and send questions via messenger, text and live chat. To increase customer satisfaction, we must all work together. You can join live conversations to build a relationship with your customers. To create a personalized experience for customers, highlight your best offers and show them based on visitor behavior. High quality leads from the bottom of your funnel that are ready for conversion into sales. Turn us on and watch as the leads pour in to your CRM.

Software that connects people because we believe that working together is better. Live chat for customer support, no need to deal with multiple chats simultaneously. Chat software specially designed for high volume customer service. We also offer cobrowsing for customer support. It is impossible to see what a website visitor sees on their screen. Remote screen sharing via web-based technology can be a great way to help website visitors. We have integrated co-browsing in our live chat. This makes it easier for customers to understand and helps them. Visitors will automatically be invited to chat once you have logged into live chat. Pre-defined responses can be sent to save time and ensure consistency. To temporarily stop new chats per agent, use the pause function. Website visitors can share their browser screens with a contact centre agent. This allows the agent see the customer's screen in less than 2 seconds.

One of the many ways that your customers can reach out to you is via text messaging with live chat agents. It is important to know who your customers are. Our software supports Google Analytics integration. Our chat software allows you to route live chat data directly to your CRM or app. It is important to keep a record of all live chat conversations. You can access all of your chat transcripts via our web-based chat portal. Live Chat Engage is specifically designed to support healthcare providers and ensures compliance with HIPAA guidelines. We provide a monthly report that includes details about our performance and the traffic trends to your website. You decide how you greet your customers and how you talk to them. Based on your guidelines, we create a customized script.

Convert your visitors into happy customers. Voice and video chats bring conversations to life. You can put a face on your business and give your answers a voice. Chat with web visitors live! The easiest chat app on the internet! Voice chat and video chat can be done from your browser. No installation required. helpdesk HelpDesk is automatically integrated with our live chat tool to keep your issues under control. Social Toolbars - Increase social media traffic Use Twitter and Facebook to integrate with our live chat app. helpdesk plugins Integrations made easy with your favorite apps or plugins. Web Analytics Mobile App Manage tickets and chat on the move with your mobile device.

Embedded live chat with mobile support and recording. Fully customizable to suit your contact center's requirements. Advanced web chat with secure and encrypted features such as dynamic canned messages, real time translation, PCI compliance, message preview, and PCI compliance. Secure browsing and screen sharing are available for embedded customer support and sales. For real-time communication, you can use web callbacks, live voice calls, and PSTN capabilities. Chatbot that can seamlessly transfer between agents and users via WhatsApp, Facebook, and your website. Smarter customer engagement through WhatsApp and social media messaging. Image support capabilities are available. Talkative is a tool that businesses of all sizes can use to increase sales, drive customer engagement and reduce operational costs. Live video chat allows you to bring the in-store experience online. This will increase sales and provide personalized customer service. To improve service and support digital channels, make it easy to contact customers via multiple channels.

Delivered offers the most modern and scalable messaging solution to any brand with a mobile or web app that connects customers. Social media features can now be enabled in your service. Chat tools and community features will enhance your customers' experience and engage them like never before. We offer a top-quality Messaging Solution that allows you to create a chat app and in-app messaging for your service. You can integrate it with customization tools to make it a seamless part your service's user flow. You can use our moderation tools to examine chat data and protect your brand's integrity. Manage conversations and export message data. Analytics and premium moderation tools allow you to access the data required for basic and custom chats.

SocialBoost Live Chat makes customer support more efficient and effective. Start a conversation and turn your visitors into happy customers. SocialBoost Live Chat makes it easy for visitors to communicate with you. You can start a conversation with visitors at the right time, the right place, and in the right way. You can share your inbox with your teammate, exchange ideas, talk in depth via chat or quick-call, switch to shared screens, track and track your tasks -- all this helps you to centralize communication and engage support at scale. Chatbots can be used to promote new products and special offers. Chatbots can help you promote new products and offers.

Your customers will appreciate your help whenever and wherever they need it. Integrate the customer service chat into your website, mobile website, applications, and Facebook page. Use the same tool that you use to provide customer service to communicate with your colleagues. Chat privately with your colleagues in group chats. Team chat with alerts speeds up agent response time, transfers silent knowledge, and increases team efficiency. Ninchat customer support includes powerful admin tools and advanced statistics. You can track customer activity, ratings, waiting times, chat transcripts, and much more. You can choose the theme, colors, languages, greeting messages, and authentication method that you prefer. Ninchat can be customized to your requirements. Customer loyalty and experience can be improved. Instead of waiting for email replies, give your customers help when they need it. Live customer service can be integrated directly into your sales process to increase sales and decrease lost sales.

LiveSupporti, a vital live chat service, connects your website to your clients and allows you to chat with your website visitors. It is easy to integrate LiveSupporti. Simply add one line to your website with your code snippet and you can start chatting with customers. You can receive offline messages from clients while you're away or start an email conversation right from your dashboard. All live chat messages are protected by SSL encryption. When a new message arrives, you will receive sound and visual notifications. You can see exactly where your chat requests come from. You can choose the colors and design the live chat widget to fit best on your website. This does not require any coding skills. This can be done easily via the chat settings page of your live support account.

Sign up quickly and then add some JavaScript to your HTML section. The chat widget will work instantly. We also offer plugins for most popular CMS tools. It's now easier than ever to use live chat. Adding live chat to your website will instantly increase sales and customer satisfaction. IMsupporting allows website visitors to chat with support staff or sales personnel via a chat platform. Our 100% web-based software allows you to add a chat support feature to your website. This will allow you to instantly start communicating with your visitors in real-time. Support multiple customers at once through an affordable communication platform to lower your average interaction cost per client. Reduce the strain on traditional phone support systems and make your staff more efficient.

Live support can be added to your website within minutes. It will eliminate spam and junk mail and automate up to 81% incoming inquiries. Your website visitors will be able to contact you via your web store or company website. This improves customer satisfaction, leads to more referrals, and allows you to close more sales. You can easily be overwhelmed by hundreds to thousands of messages per day by simply adding a live support option on your company website. Your website will get more traffic, which means you will receive more messages. eCommerce is also 24/7 so your Monday morning inbox can quickly turn into your worst nightmare. Most live chat apps are simply communication tools that connect you with prospects and customers. Adding them to your site is like posting your mobile phone number on a billboard.

ReadyChat is the most efficient and convenient way to convert website visitors into leads or appointments. Our Live Chat software monitors website traffic and determines the best time to chat with them. This gives our agents the best chance of turning every interaction into a sale. We work closely with you to ensure that the right message is being sent to your visitors. We personalize your chat window and script to reflect you. Our intelligent chat algorithm can determine when to engage site visitors. Engaging visitors at the right moment increases their chances of becoming qualified leads. Our agents are trained in qualifying leads, capturing complete contact information, then immediately sending it to your team. We take care of all the details so you can concentrate on closing. ReadyChat can increase your lead volume by up to 40% and our leads are known for closing 3X more than the industry average.

Chatbots, live chat, email and social messaging for businesses. Answer questions, solve problems, increase conversions. You can add live chat to your website to communicate with your visitors in real time. Or, you can use messenger mode to reply to messages at your pace. All messages can be managed from one dashboard. Connect your Facebook Business Page and inbox to get rid of switching between browser tabs. A real-time list allows you to monitor visitors who are currently visiting your website. To greet them with a personal message, you can learn their browsing history and where they are located. Chatra will answer questions, clarify concerns, and cross-sell or upsell. We can help you increase the number of orders that you receive and increase your average order value. Bots can be used to collect contact information and other data from visitors, get their consent and boost your marketing efforts. So that visitors can get the answers they seek quickly, you can offer quick options for frequently-asked questions without adding extra work to your team.

Our secure co-browsing service allows you to interact with customers and have an audio & visual conversation right from your website. It's never been easier to increase customer satisfaction. You can use co-browsing to show your customers how to navigate your website or app, make a purchase and help them fill out forms. Users don't need to install plugins or other software. We now offer Messaging, a new type for engagement, in conjunction with LivePerson. This allows Live Chat to be more flexible and takes Live Chat to the next level. We have integrated popular 3rd-party channels such as Twilio SMS and Facebook Messenger, Instagram, Twitter. WhatsApp, Apple Business Chat, and more. Agents can now receive these Messaging engagements directly within Dynamics 365!

Get up to 45% more leads from your website. Join over 5,000 happy businesses around the world who use Juvo Leads to expand their business through their existing website traffic. Our capabilities solve problems in lead generation. Based on your specific qualification rules, human chat agents convert website visitors into qualified leads. All phone calls can be tracked and (optionally) recorded. Know where your website visitors are coming from before they call. Visitors can text your business. Our chat agents will answer all sms and convert them into qualified leads. FastDial allows you to track and improve your existing forms, so that your forms call you. Add to your agency's existing offering with high-upsell potential. A simple-to-use dashboard for leads allows everyone to view all leads in one place.

Automating communications can convert visitors into customers. Automate the process and let the bots engage customers with context-based messages. Self-service is a way to empower customers. KB tutorials, step by step guides, advisory bots, and real-time chat can reduce customer service costs. Every visitor should be a repeat customer. Engage bots, knowledge base, chat on-demand, and knowledge base create a great customer experience. You can quickly resolve customer issues with full-featured task managing. Your team will find everything easily and keep it organized. Real collaboration in real-time. Automate interactions with your website visitors. Your website visitors can access on-demand content. Promote your product via targeted engagements. Inform website visitors about your products and services. Your clients can benefit from content management services. Your client's lead generation is enhanced. Improve conversion rate via targeted engagements.

Our industry experts guarantee 100% customer satisfaction by engaging your website visitors using action-based triggers and under one minute resolution time. Your website visitors can be converted into leads and you will see a huge increase in sales. Our team of Chat Experts is available 24x7 to help you get leads. Chat Support from real people to help escalate customer tickets and other queries. We will also maintain a strong, long-lasting relationship with your customer. This chat widget is fully customizable and comes with premium features at no cost. Our Chat Software includes Multilingual Support, High-Load Dashboard, Secure encryption, and Much More. Chat Outsource offers two types of pricing modules: Agent-based pricing (Agent Pro and Agent 24X7 Packages), and Chat-based pricing. These packages are all tailored to guarantee 100% customer satisfaction and the lowest prices across all industries.

Smallchat allows you to have conversations with your visitors and convert them into customers. Smallchat runs within your Slack team. There is no need to download additional software. Chat with your website visitors and your team members from one place. Each conversation creates a new thread that allows your team to manage it all from one location. Smallchat can be customized with simple styling that allows you to seamlessly integrate with your brand. You can track the number of interactions that you get month to month. To find out how your business is doing. Get the conversation started Engage visitors with custom trigger messages. Smallchat is a single tool that can be used to automate your workflow. Slack allows you to bring all your communication together.

Online chat is the most popular service channel, with customers being more satisfied than any other such channels like mail or phone. You can encourage your visitors to chat with your agents by using triggered chats and proactive eye-catchers. By looking at the profile of your potential customers, you can learn about their needs and interests. You will have a robust toolkit for effective communication with your clients. Additionally, you can increase your selling power by using screen tracking, help pointers, and customizable forms. We believe that every valuable consultation should result in a great deal for both you and your client. Chat allows you to suggest products and even facilitate checkout. Get feedback from your clients to improve your service and delight them more. Nice Chat stores provide customer data that can be used to convert first-time buyers into long-term happy customers.

Responcierge, an all-in one engagement tool, is suitable for all businesses. Responcierge offers many powerful tools that allow users to engage more website visitors. Responcierge's chat features, including recorded video messages, allow customer service representatives to interact with customers. Responcierge allows users to start a conversation using real-time text chat or record a video reply to send. Responcierge offers other communication options, such as scheduling a demo or downloading whitepaper.

Click2Magic's live chat service allows businesses of all sizes to engage their customers. It offers live chat that allows you to engage your customers. This software allows you to monitor customer behavior and patterns. Expectations and needs of the customer are what you need to work with. Click2Magic can be integrated across web and mobile apps as an instant chat widget to address all client-customer issues. It can be used for sales. This customer support chat software allows you to chat with customers via its seamless features.

UserStak allows you to add a live chat widget to your website for Customer Service and Live Chat. FAQ help is also available. You can get started in just 5 minutes and answer customer questions with an easy-to-use customer ticketing platform. It is a great way to give customers the assurance they need, especially when they are considering purchasing. The live chat software for websites by UserStak allows you to engage visitors and collect leads from them while they are still on the site. Your website and portfolio site are the best way to get clients as a solopreneur. Hot leads can be converted by a chat widget. Customers are your top priority as a startup. Chatting with them is the best way to do this.

Mobile users don't want to leave their app when they need help. We offer quick and easy in-app support that's designed for mobile apps and is always on. Modern app users prefer messaging to phone support and email. We created an in-app chat interface that is easy to use and always available. Our bots can automatically resolve common issues and provide support details to agents, so users don't have to do it again. App-first support for apps-first companies. We created the best mobile, app-first customer support solution in the world. Join us in eliminating bad customer service from the world.

Send personalized messages, create automated workflows, support customers via SMS, website banners and live chat and more. Connect user data to services such as PostHog Segment, Twilio, Make, RudderStack and Stripe. Our APIs and SDKs allow you to track events and attributes wherever your customers may be. View the journey of your users and their attributes. Create dynamic segments based upon their attributes, campaigns they have performed or not performed, and much more. Put your engagements on autopilot. Trigger dynamic workflows for targeted customer engagement during onboarding, activation and retention. Segmentation allows you to automatically group your customers by their attributes, actions, and events. Send targeted campaigns to Segments, or use them to trigger workflows and campaigns dynamically across email, SMS and push notifications.

Your widget can be customized to match your website's color scheme or personal taste. You can increase sales by making every visitor a prospect. Send a pre-defined, automated message to your website visitors to invite them to chat. Use our conditional widget loading feature to load live chat widgets only where you are required. The visitor can send you an offline message with a file attachment if you are not available for chat. A widget allows the visitor to send a chat transcript directly to herself. The operator chat box displays the page navigation path of visitors in real-time. The entire path can be saved in the chat history for future reference. Fully functional email client for single customer service agents.

Convert any visitor to a loyal customer CCIChat is a free live chat for websites. Your website visitors can now communicate with your customer service team. This tool empowers your sales team to convert more visitors into customers. The CCIChat Agent Dashboard gives you a complete view of your website visitors and triggers automation to contact your visitor, generating new leads with every interaction. Our messaging system allows you to provide live support for your website visitors and generate leads and sales. CCIChat is designed to increase productivity. It provides quick chat communication and intuitive visitor tracking tools, which allow you to be more efficient. CCIChat offers multiple communication channels, including screen sharing, audio calls, and video calls.

You can train our AI chat by providing it with your website URL or PDFs. Watch as it seamlessly digests your information to deliver human-like answers to brand-specific questions. No more canned responses. Activate an AI human who will have a warm and impactful conversation with your customers in real-time, using hundreds of text to speech voices that feature all popular languages. Engage your visitors with live, real-time conversations to provide instant support and assistance. Add unlimited employees to handle large volumes of inquiries, provide personalized experiences, and increase customer satisfaction. Use our library of templates that are already done for you to get started and launch your chatbot in a matter of seconds. No technical knowledge is required. Analyze and track chat history, traffic data and analytics. Data-driven optimizations allow you to see what customers say and increase revenue and ROI.

CSG Interactive Messaging can reduce costs, increase transaction efficiency, and improve customer satisfaction. Service providers can increase efficiency and empower customers to self-serve. Interactive Messaging employs advanced speech recognition, CTI call center integration, agent transfer, and call recording/replay/transcription to get customers the information they want, whenever they want. Our multichannel platform allows you to connect with customers via voice, email, chat, and MMS. Engage customers at every stage of the customer lifecycle with the right message, on the right channel.

This dashboard saves time and allows you to see all the numbers you need in one place. Capture leads through Feedback forms, Live Chat, Notifications, or upload your own. To send relevant content and offers, set up automated and trigger-based emails. Segment your leads and remind your team to follow-up with them. Follow up with leads when necessary and convenient to capture lead conversions in the lead funnel. We will ensure that there are no duplicate entries when you import multiple leads books. Manual entries can be made or saved from Live-Chats. Smart targeting and exit popups can be used to capture anonymous visitors and convert them into leads. Visitors can be converted to customers and customers by offering support and increasing sales. Get feedback and support customers like a pro. Never miss a call. Keep customers happy. A custom-branded FAQ page will help you support customers on the web and mobile while you sleep.

CUGIC allows you to assess customer satisfaction, monitor agent performance, and identify potential problems before they are implemented. Analytics will help you stay on track and measure your success. Chat with customers as soon as they visit your site. This will allow you to answer their questions in real-time and increase customer satisfaction. You can say goodbye to costly international calling. You can call your customers directly from your phone and communicate with them instantly via audio or video calling services. Connect CUGIC to popular social networking sites such as Facebook and Twitter. This feature allows you to monitor and respond to queries immediately. We are available 24/7 to provide guidance on how to use our chat software. Live chat with customers and display employee images on the agent chat popup to ensure best customer service practices.