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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ChatSupport is a powerful, integrated live chat software that can be integrated to any website. Through a simple-to-use dashboard, users can engage and support visitors to their websites. We believe that real connection is possible only when there are real people. Feeling heard is the key to real connection. Even the most advanced AI can't give your visitors that feeling. Real people are the best way to establish a human connection. They must be available to respond and reach out to your visitors. Our chat widget is free and allows you and your team to immediately answer chats from website visitors.

Description

Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe. You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior. Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today. Key features Chat box customizable Customer satisfaction rating Automated messages Mobile apps Shortcuts (canned answers) Detailled statistics Integrations with ecommerce platforms Recording of visitors (session replay).

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WordPress Yes 
CS-Cart Multi-Vendor No 
CS-Cart Store Builder No 
Facebook Messenger Yes 
Google Analytics No 
Jimdo No 
Joomla! Yes 
Lightspeed Retail No 
Magento Yes 
Microsoft Teams Yes 
Slack Yes 
Squarespace No 
Unbounce No 
VersaCommerce No 
Weebly No 
Wix No 
Zendesk Yes 
ePages No 
tradeit No 

Integrations

Shopify Yes 
WordPress Yes 
CS-Cart Multi-Vendor Yes 
CS-Cart Store Builder Yes 
Facebook Messenger No 
Google Analytics Yes 
Jimdo Yes 
Joomla! No 
Lightspeed Retail Yes 
Magento No 
Microsoft Teams No 
Slack No 
Squarespace Yes 
Unbounce Yes 
VersaCommerce Yes 
Weebly Yes 
Wix Yes 
Zendesk No 
ePages Yes 
tradeit Yes 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Pricing Details

$0.01/month/user
Packages:

FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AnywhereWorks

Website

chatsupport.co

Vendor Details

Company Name

Smartsupp

Founded

2013

Country

Czech Republic

Website

www.smartsupp.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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