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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Integrate live chat, chatbots, email, and social messaging into your business operations. This will allow you to address inquiries, resolve issues, and enhance conversion rates effectively. By incorporating live chat on your website, you can engage with visitors in real-time, or alternatively, utilize messenger mode to respond to inquiries at your convenience. Manage all communications seamlessly from a single, unified dashboard that connects your inbox and Facebook Business Page, eliminating the hassle of toggling between multiple browser tabs. Keep track of visitors browsing your site through a real-time list, which enables you to understand their browsing patterns and origins, allowing for personalized greetings. Utilize Chatra to respond to inquiries, alleviate concerns, and effectively cross-sell and upsell, ultimately increasing your order volume and boosting average order value. Leverage bots to gather visitor contact information and other relevant data, ensuring you have their consent while amplifying your marketing initiatives. Provide quick responses to common questions, ensuring your visitors receive immediate assistance and reducing the burden on your support team. By streamlining these processes, your business can enhance customer satisfaction and drive overall growth.

Description

Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe. You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior. Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today. Key features Chat box customizable Customer satisfaction rating Automated messages Mobile apps Shortcuts (canned answers) Detailled statistics Integrations with ecommerce platforms Recording of visitors (session replay).

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CT Mobility Yes 
DentalTap Yes 
Easyflow Yes 
Feederloop Yes 
Front Yes 
Getscreen.me Yes 
Lightspeed Retail No 
Pixpa Yes 
Planfix Yes 
Quickwork Yes 
Squarespace No 
Supportbench Yes 
Unbounce No 
VersaCommerce No 
Vsble Yes 
Weebly No 
Wix No 
Workers by Delos Yes 
Wufoo Yes 
🌱kvitly Yes 

Integrations

CT Mobility No 
DentalTap No 
Easyflow No 
Feederloop No 
Front No 
Getscreen.me No 
Lightspeed Retail Yes 
Pixpa No 
Planfix No 
Quickwork No 
Squarespace Yes 
Supportbench No 
Unbounce Yes 
VersaCommerce Yes 
Vsble No 
Weebly Yes 
Wix Yes 
Workers by Delos No 
Wufoo No 
🌱kvitly No 

Pricing Details

$14 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

$0.01/month/user
Packages:

FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chatra

Founded

2014

Country

United States

Website

chatra.io

Vendor Details

Company Name

Smartsupp

Founded

2013

Country

Czech Republic

Website

www.smartsupp.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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