ServiceNow Integrations

Enhance your cybersecurity evaluations and elevate your practice to accommodate a larger client base with a top-tier cloud solution. Effectively pinpoint, scrutinize, and address cybersecurity vulnerabilities while maintaining complete transparency and oversight. A thorough, ready-to-use, yet adaptable framework of workflows and controls allows for flexibility and promotes operational efficiencies. Develop a systematic cybersecurity evaluation process that aligns with the specific requirements of your organization. Achieve a clearer understanding of your organization's risk profile across various business units, external partners, and geographical regions. Centralize the collection and storage of all assessments, documents, policies, and issues in one repository. Manage exceptions proactively through the use of analytics, alerts, and team collaboration. Begin your journey with industry-standard assessment templates that are pre-built and pre-seeded, or choose to upload your own customized questionnaires. Different assessment modes, including self-assessments and onsite evaluations, are available to cater to diverse business needs. This comprehensive approach ensures that you can address cybersecurity challenges effectively while scaling your operations.

Monad serves as a comprehensive security data cloud platform that simplifies the processes of extracting, transforming, and loading (ETL) data from a variety of security tools into a cohesive data warehouse. This platform empowers security teams to efficiently export data from their existing tools, customize it into tailored data models, and seamlessly deliver it to their data warehouses, thereby enabling smooth integration and deeper analysis. Additionally, it provides capabilities for security, DevOps, and cloud engineering teams to engage with data using SQL and business intelligence tools, which improves their effectiveness in normalizing, transforming, and enriching data to enhance security and compliance results. With its intuitive interface and robust enterprise-grade connectors, Monad makes it easy to establish a security data lake, assisting organizations in breaking down data silos and gaining valuable insights and analytics that contribute to effective security management. The ability to unify disparate data sources fosters a more holistic view of security metrics, ultimately leading to more informed decision-making and proactive risk management.

SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.

Cybellum establishes a groundbreaking benchmark for comprehensive product security, effectively removing cyber threats and ensuring compliance from the initial phases of development to integration, production, and even during transit. Their innovative Cybellum Cyber Digital Twins™ platform delivers the essential framework and tools necessary for the large-scale creation and upkeep of secure products. By implementing intelligent vulnerability management, compliance checks, ongoing monitoring, and incident response, organizations can significantly reduce risks for both their customers and themselves. Furthermore, you can obtain a detailed layout of your automotive software components, encompassing their composition, features, and operational context, allowing for swift identification of vulnerabilities and robust protection of your vehicles throughout their entire lifecycle. This proactive approach not only enhances security but also fosters greater trust and reliability in automotive systems.

Increase DevOps success throughout the enterprise. Reduce friction and take the risk out of moving fast to bring together IT operations and development. Scale enterprise DevOps while minimizing risks associated with moving at speed. Connect teams to ServiceNow to speed up software development. Automate administrative tasks and connect ops and development teams. To quickly achieve your business goals, extend DevOps' value. Integrate to increase visibility, connectivity, and traceability of existing toolchains and encourage collaboration. Automate approvals and change creation so that you can deliver innovation at your business's pace without compromising quality. You can develop and deploy quickly while reducing risk. Automately gather and connect information from DevOps toolchain to app and infrastructure changes. Also, maintain an audit trail. All in one place. Automatic ticketing and approval can be achieved by connecting development tools to change management.

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

CloudVision represents a sophisticated, multi-faceted network management system that adheres to cloud networking principles, focusing on telemetry, analytics, and automation. It is tailored for diverse environments such as data centers, wired and wireless campuses, multi-cloud infrastructures, and routing scenarios, offering a uniform operational framework that aids enterprises in streamlining network management by dismantling conventional silos. By abstracting the physical network into a comprehensive, network-wide viewpoint, CloudVision enhances the efficiency of various operational tasks and telemetry functions. The platform features turn-key automation capabilities through CloudVision Studios for both initial setup and ongoing management, including Zero Touch Provisioning (ZTP) as-a-Service, configuration oversight, and holistic change control processes, which encompass automated updates, network rollbacks, and snapshots. Additionally, it facilitates real-time state streaming for telemetry and analytics, presenting a contemporary alternative to outdated polling methods that operate on a per-device basis. This modernized approach not only improves operational efficiency but also empowers organizations to respond more dynamically to network conditions.

Leverage our diverse team and streamlined processes, along with an advanced digital technology framework, to deliver comprehensive insurance services that encompass everything from acquiring new business to processing claims. Many insurance providers encounter hefty expenses when it comes to managing outdated systems. Conversely, they also face the necessity to quickly introduce new offerings, swiftly penetrate emerging markets, mitigate compliance risks, and adapt to the evolving expectations of their customers. Our insurance business process solutions address these challenges at both ends of the spectrum. We offer economical alternatives for processing closed blocks, specifically those operating on costly legacy platforms. Additionally, we assist insurers in accessing new markets more rapidly and enhancing the effectiveness of innovative distribution channels, particularly digital ones. No matter what your objectives may be, DXC possesses the knowledge and experience to bolster your company's growth strategies and enable you to attain unprecedented levels of efficiency while staying competitive. Ultimately, our tailored solutions are designed to empower insurers to thrive in a rapidly changing industry landscape.

Are you looking to create a marketplace, an online learning platform, or a membership site? Discover a variety of tools, integrations, workflows, and comprehensive guides to kickstart your project. You can explore various applications, identify alternatives, compare features, and provide your feedback. If you're interested in automating repetitive tasks, access a centralized hub for integrations from platforms like Zapier, Integromat, Automateio, and more, allowing you to compare pricing and functionalities. Delve into resources such as guides and tutorials offered by both the community and vendors. Share your expertise and knowledge, and tap into the collaborative spirit of the nocode community. Establish your profile, select your preferred tools, and showcase your tech stack to connect with others. Engaging with this vibrant community can foster innovation and inspire creativity in your endeavors.

Transforming customer interactions into seamless conversations is essential for success. Integrating AI into your customer engagement strategy while retaining the essential human element requires a unique set of skills, which we, at Sensiple, have honed over twenty years in the field of customer experience. Our ConverSense solution leverages our extensive contact center knowledge along with the robust AI features provided by leading cloud platforms such as Google Cloud Platform and Amazon Web Services. This powerful combination equips your agents with a comprehensive framework designed to cultivate enriching customer experiences. ConverSense consolidates all necessary tools into a single, intuitive platform, enabling you to meet and exceed your customer experience objectives with significantly less strain on agents, supervisors, and, crucially, your customers. In an era where tech-savvy consumers demand tailored and hassle-free interactions, maintaining their satisfaction is paramount, and being accessible across multiple channels is vital to keeping them engaged. Providing such an experience not only enhances customer loyalty but also drives long-term business success.

Jump to our product page for more information about our data integration software. This includes solutions for Active Directory and SharePoint. Our data integration solutions offer developers the opportunity to use the flexibility and power offered by the SSIS ETL engine to connect almost any application or data source. Data integration is possible without writing any code. This means that your development can be completed in minutes. Our integration solutions are the most flexible on the market. Our software has intuitive user interfaces that make it easy and flexible to use. Our solution is easy to use and offers the best return on your investment. Our software has many features that will help you achieve the highest performance without consuming too much of your budget.

Utilize playbooks to achieve rapid value realization and facilitate seamless scaling as your organization expands. Tackle typical everyday issues such as phishing and ransomware by implementing ready-to-use use cases, which include playbooks, simulated alerts, and instructional tutorials. Develop playbooks that integrate the various tools essential to your operations through an intuitive drag-and-drop interface. Furthermore, streamline repetitive processes to enhance response times, allowing team members to focus on more strategic tasks. Ensure effective lifecycle management of your playbooks by maintaining, optimizing, troubleshooting, and refining them through features like run analytics, reusable components, version tracking, and rollback options. Incorporate threat intelligence throughout each phase while visualizing crucial contextual information for each threat, detailing who took action, when it occurred, and how all the involved entities relate to an event, product, or source. Innovative technology automatically consolidates contextually linked alerts into a unified threat-centric case, empowering a single analyst to conduct thorough investigations and effectively respond to threats. Additionally, this approach fosters continuous improvement of security protocols, ensuring they remain robust in the face of evolving challenges.

Flexspring is the data integration solution of choice for HR software companies. It's faster and more cost-effective. Integrate your application into any customer's workflow to boost sales of HR software. You can offer your customers turnkey and customized data integrations in a more cost-effective manner. Data integrations can be created without the need for internal IT resources. Flexspring's experts create turnkey connectors and handle all custom-integrations. Flexibility is unlimited with an iPaaS that can easily handle the complex requirements for HR data integration. Our flexible pricing model is available to you. Pay only for integration use cases or the entire platform. Choose the best customer experience for your customers. Give your customers hands-free point-to-point interfaces that don't require manual intervention, don't store data and meet enterprise security standards.

Entrio's platform gives you visibility and insights into both existing and future vendors, helping you to reduce costs, mitigate risks, and make the most of your enterprise stack. With granular visibility on each vendor and enriched data, Entrio is your single source of truth to manage your cloud and enterprise stack. Our easy-to-use dashboard allows you to monitor real-time vendor insights. Receive daily alerts about functional duplications and product updates. Also, receive alerts about vulnerabilities, certifications and more. Utilize network analytics and peer benchmarking to improve enterprise stack performance and reduce costs. Track vendor health KPIs to mitigate and manage your risk. Entrio's open APIs, native integrations and webhooks allow you to quickly and easily connect to any system. This allows you to focus on optimizing your stack and upgrading it right away.

Effortlessly identify and categorize your data, safeguard it against unauthorized access, and ensure a robust security posture. Data stands as the most essential asset for any organization, making it imperative that it serves as the cornerstone of every security initiative. Cyera offers a comprehensive data security platform that enables security teams to effectively oversee and protect all sensitive data within the company. It excels in discovering, classifying, and safeguarding data across various environments, including IaaS, PaaS, and SaaS. Regardless of whether your sensitive data is housed in buckets, folders, or files, or is stored in self-managed, managed databases, or DBaaS environments, our solution is designed to meet your needs. As the leading data security solution available today, Cyera empowers security teams to enforce protective measures directly on their data, effectively addressing challenges that often arise with conventional data security approaches. Simply select a cloud account, tenant, or organization, and we will automatically reveal the data you possess, how it is overseen, and offer guidance on mitigating any security or compliance risks that may exist. With Cyera, you can ensure your data security strategy is both proactive and comprehensive.

By implementing Shift Left, organizations can expedite incident resolution earlier in the support process. This approach empowers Level 1, Level 2, and field support technicians to efficiently address common issues related to users and devices directly from the ServiceNow incident form. By eliminating the necessity for privileged access across various systems such as Active Directory, Microsoft Configuration Manager, LAPS, and MBAM, first-call resolution rates can see a substantial boost. Rather than escalating issues to higher levels of support, Shift Left equips help desk teams with the tools to perform actions like resetting user passwords and unlocking accounts, all within the incident form. This capability allows for a marked increase in the number of tickets diagnosed and resolved during the initial call. Moreover, technicians can access a record of troubleshooting steps already taken for an incident, which significantly reduces the likelihood of redundant efforts. Ultimately, this streamlined approach enhances the overall efficiency and effectiveness of support operations.

The Darwin Attack® platform from Evolve Security is crafted to enhance the effectiveness and teamwork surrounding security information, allowing your organization to take proactive measures in security, thereby bolstering compliance and minimizing risk. As adversaries continuously refine their techniques for uncovering vulnerabilities and crafting exploits for use in various tools and kits, it’s essential for organizations to elevate their own abilities in identifying and remedying these vulnerabilities before they can be exploited. Evolve Security’s Darwin Attack® platform serves as a multifaceted solution, integrating a data repository with collaboration, communication, management, and reporting functionalities. This holistic approach to client services significantly boosts your organization’s capacity to address security threats effectively and lessen risks within your operational environment. By adopting such an advanced platform, you position your organization to stay ahead of evolving security challenges.

Empower your development team to significantly reduce time spent on tasks, streamline processes, and rapidly provide exceptional experiences using Canopy. Establish secure connections to top-tier SaaS platforms, relational databases, spreadsheets, and CSV files. Create new connectors to any dataset within minutes, accommodating internal data, niche and long-tail SaaS applications, as well as intricate integrations. Format your data precisely to suit any action or experience required. Distribute data via your tailored API, implementing the ideal communication and caching methods to ensure peak performance. Instantly monitor, manage, and resolve issues related to your priorities with real-time insights, actions, and controls at your fingertips. Designed to surpass enterprise requirements, Canopy offers unparalleled security, compliance, scalability, and rapid response times, making it an essential tool for modern businesses. With its robust features, Canopy ensures that your team can focus on innovation rather than getting bogged down by operational challenges.

Measure and improve the technology experience of your employees. Make it easy for employees to self-solve problems and engage with IT if extra support is required. Use the data that ServiceNow already has to complement the information collected by your end users through their apps and devices. Digital End-User Experience is built on the Now Platform®, which is a single system for action in the enterprise. Connect your employees to self-service tools that will allow them to quickly diagnose and resolve IT issues. Simplify IT communications. Now Platform®, the cloud-based application platform that all ServiceNow products are built on, is the only one. Automate, simplify and connect work across your enterprise to move forward.

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.

Clutch is tackling the increasingly vital issue of securing non-human identities in today’s enterprises. As digital frameworks grow and evolve, the oversight and safeguarding of non-human identities—including API keys, secrets, tokens, and service accounts—has become a crucial yet frequently overlooked element of cybersecurity. Acknowledging this oversight, Clutch is creating a specialized platform aimed at the thorough protection and management of these identities. Our innovative solution is intended to strengthen the digital infrastructure of organizations, promoting a secure, resilient, and reliable environment for their operations. The proliferation of non-human identities is staggering, outpacing human ones at a ratio of 45 to 1, and these identities hold significant privileges and extensive access that are indispensable for vital automated processes. Moreover, they often lack essential security measures like multi-factor authentication and conditional access policies, which makes their protection even more crucial. Addressing these vulnerabilities is key to ensuring the integrity of automated systems within enterprises.

Transform your audit experience by utilizing 10-minute user access evaluations, adaptable provisioning and de-provisioning processes, along with comprehensive reporting capabilities, all integrated within a single, scalable Identity Governance and Administration (IGA) platform. The streamlined onboarding process alleviates the implementation workload from your team, allowing them to focus on other crucial IT projects. With automated evidence gathering compiled into an easily accessible ledger, the hassle of collecting spreadsheets and screenshots is eliminated, saving valuable time. Additionally, features like nested entitlements and Clarity Explorer grant clarity on the factors influencing user access and the rationale behind it. The platform also supports true role-based access control (RBAC) and includes automated workflows, ensuring complete harmony with your organization’s structure and requirements. In contrast to conventional manual approaches, Clarity equips you with all the essential tools to swiftly enhance your identity governance strategy while flexibly adjusting to your organization’s expansion. Quick assessments facilitate the certification of user access, entitlements, roles, application access, and much more, ensuring a robust and efficient governance framework. This comprehensive approach not only simplifies the process but also fosters a proactive stance in managing access controls effectively.

Your Governance, Risk, and Compliance (GRC) program must align with the specific needs of your business. The Compyl platform empowers your organization to effectively scale and enhance its GRC processes in a way that best suits the operational methods of your team. This comprehensive and adaptable GRC solution aids in minimizing risk, ensuring compliance, and fostering growth within your organization. Compliance teams often find themselves overwhelmed and unable to keep pace with demands. By automating tedious and error-prone manual tasks, your team can reclaim valuable time to concentrate on high-priority responsibilities. However, focusing solely on compliance is not enough to mitigate organizational risks. It is essential to have clear insight into your risk posture to take proactive measures and illustrate risk reduction progress over time. Additionally, functional and application silos can lead to significant risk gaps and blind spots. Thus, having a singular, integrated view of risk is crucial for communicating risk impacts and facilitating improved decision-making. Centralizing all compliance and risk activities within one cohesive platform can lead to more effective management of these critical areas. Ultimately, the right approach can transform your risk management strategy and enhance overall organizational resilience.

As a leader in the business arena, it's crucial to have unwavering confidence in your data, ensuring it is thoroughly governed, compliant, and precise. This entails incorporating all data from every source and location without any restrictions. It's important to have a comprehensive grasp of your data resources. Conduct audits to assess risks, compliance, and quality to support your initiatives. Create a detailed inventory of data across all sources and types, fostering a collective understanding of your data resources. Execute a swift, cost-effective, and precise one-time audit of your data assets. Audits for PCI, PII, and PHI are designed to be both fast and thorough. This service approach eliminates the need for any software purchases. Evaluate and audit the quality and duplication of data within all your enterprise data assets, whether they are cloud-native or on-premises. Ensure compliance with global data privacy regulations on a large scale. Actively discover, classify, track, trace, and audit compliance with privacy standards. Additionally, oversee the propagation of PII, PCI, and PHI data while automating the processes for complying with Data Subject Access Requests (DSAR). This comprehensive strategy will effectively safeguard your data integrity and enhance overall business operations.

inSTREAM is a cutting-edge Intelligent Document Processing (IDP) solution created by Celaton, aimed at automating and simplifying tedious and repetitive tasks in business operations, including accounts payable, sales order processing, customer correspondence, and claims handling. By utilizing advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), Optical Character Recognition (OCR), and Robotic Process Automation (RPA), inSTREAM efficiently captures, identifies, sorts, extracts, verifies, and enhances data from a variety of document formats without manual input. Its self-learning algorithms consistently optimize automation processes, leading to a significant reduction in manual workload, time expenditure, and overall costs. The platform is designed for seamless integration with pre-existing business systems, thereby facilitating a smooth end-to-end workflow. Offered as a scalable Software-as-a-Service (SaaS) model, inSTREAM ensures secure document storage for easy retrieval and regulatory compliance, while also providing businesses with the flexibility to scale operations as needed. In addition, its intelligent features allow organizations to focus on more strategic tasks rather than being bogged down by routine paperwork.

Controllo is an advanced Governance, Risk, and Compliance (GRC) platform that leverages artificial intelligence to integrate data, tools, and teams, facilitating a more efficient audit and compliance workflow while minimizing both timelines and expenses. The platform delivers a thorough approach to GRC management, equipping information security teams with a holistic perspective on compliance across diverse frameworks, which are interconnected, along with comprehensive risk assessments and control measures. Featuring intuitive dashboards that provide real-time insights, Controllo integrates effortlessly with ticketing systems such as Jira and ServiceNow, as well as communication platforms, to enhance effective risk management. By focusing on prioritizing vulnerabilities based on their real-world cyber risk implications instead of mere technical severity ratings, it empowers organizations to make informed mitigation choices that uphold regulatory standards. Additionally, Controllo accommodates a variety of compliance frameworks, ensuring flexibility and adaptability for its users. This comprehensive solution ultimately helps organizations navigate the complexities of risk and compliance more effectively.

BA Insight revolutionizes how organizations adopt Generative AI technology. By offering over 95 highly secure connectors, we facilitate the effortless integration, enhancement, and augmentation of business applications, allowing Generative AI to seamlessly extend into external platforms. Our solutions enhance content findability, contextual relevance, and security, ensuring that organizations can better leverage Generative AI and mitigate the risks of project failures. Moreover, BA Insight collaborates with industry-leading platforms such as Microsoft, Amazon Kendra, Elastic, NetDocuments, iManage, and Veeva, positioning itself as a reliable partner for organizations eager to advance their AI capabilities and achieve transformative results. Through these partnerships, our clients can unlock the full potential of their data, driving innovation and efficiency throughout their operations.

The AWS DevOps Agent is a solution provided by Amazon Web Services (AWS) that functions as a self-sufficient, continuously operating operations engineer, tasked with identifying and preventing issues within your infrastructure, applications, and deployment processes. This tool autonomously analyzes your application assets and their interconnections, encompassing infrastructure, code repositories, deployment workflows, monitoring tools, and telemetry data, to synthesize information from logs, metrics, traces, deployment activities, and recent code modifications. In the event of an alert, unexpected error surge, or a help request, the DevOps Agent promptly initiates an automated analysis; it conducts incident triage around the clock, performs root-cause examinations, and offers detailed remediation strategies that can seamlessly integrate into team workflows (for instance, through Slack, ServiceNow, or PagerDuty) or directly generate support tickets with AWS. Moreover, this proactive approach ensures that potential issues are addressed before they escalate, enhancing the overall reliability of your systems.

VIDIZMO Nexus is a comprehensive enterprise content management solution designed for the organization of video, audio, documents, and images within a unified library that features shared permissions and audit trails. This platform offers transcription and indexing capabilities for files, allowing for keyword and semantic searches, all while providing permission-sensitive search results. It includes retention policies to oversee the disposition of content, implements legal holds to safeguard against disposal, and meticulously logs all actions taken. Additionally, it can automatically incorporate recordings from Microsoft Teams and Zoom. Nexus facilitates the publication of media to platforms such as SharePoint, WordPress, and Drupal, supports Learning Management System (LMS) distributions through LTI and SCORM, and integrates media with Salesforce, HubSpot, and ServiceNow records. The solution also enables external sharing through expiring, tracked links. With support for REST APIs, webhooks, and embeddable widgets, it is equipped for various integrations. It can be deployed as a Software as a Service (SaaS), in the cloud, or within a data center, and is adaptable for hybrid or disconnected environments. The platform includes features like Redactor, AI Intelligence Hub, and AI Live Insight, enhancing its functionality. It caters to a diverse range of sectors including government, commercial, education, healthcare, and legal, serving as a searchable archive, a reliable system of record, a media repository, and a knowledge base. Overall, VIDIZMO Nexus is a versatile tool that streamlines content management across various industries.

Oomnitza is the most flexible Enterprise Technology Management platform in the industry. It automates key business processes for IT. Our SaaS solution features agentless integrations, best practice workflows and low-code workflows. It enables enterprises to achieve operational, security, and financial efficiency quickly leveraging their existing endpoints, applications, network infrastructure, and cloud infrastructure systems. We work with some of the most innovative and well-known companies to optimize their resources, reduce cyber risk, expedite audits, and enhance digital experience. Learn more at Oomnitza.com.

As soon as your employees exit the classroom, retention of knowledge begins to fade, so it's crucial to combat this by integrating learning into their daily tasks. Enhance their confidence and efficiency by providing tailored learning resources directly within their applications right when they are needed. Given that your processes and applications are constantly evolving, it's essential to keep your educational content fresh and relevant. Speed up the creation and updating of materials, allowing subject matter experts to swiftly record lessons within your bespoke apps, and easily make revisions to stay aligned with any changes. Distributing and managing this content for those who require it can often be a challenging task, so streamlining your authoring and delivery processes is vital. Additionally, ensure that your content is accurate and adheres to policy regulations through thorough editorial reviews, robust version control, and insightful reporting analytics. By doing so, you not only enhance the learning experience but also foster a culture of continuous improvement and adaptability within your organization.

The CX Hub is an innovative cloud platform that aims to enhance the connection between enterprises and their customers, delivering a next-generation customer experience. This platform empowers organizations to create a seamless and transformative customer interaction through various means, including voice calls, voice assistants, and popular messaging channels, by integrating the traditionally separate realms of Contact Centers and CRM with advanced features like messaging, AI, journey analytics, and data insights. With contact center messaging capabilities, Voice Agents can instantly recognize a mobile caller and send them relevant information during the conversation, while also having access to a comprehensive history of all communications with that number. Additionally, Chat Agents can utilize their designated toll or toll-free numbers to engage with clients through SMS or MMS, providing a versatile communication method. Furthermore, customers are given the flexibility to bypass hold times and shift from a voice conversation to messaging, enhancing their overall experience. This dual approach not only streamlines communication but also increases customer satisfaction by catering to their preferences.

Veracode provides a holistic and scalable solution to manage security risk across all your applications. Only one solution can provide visibility into the status of all types of testing, including manual penetration testing, SAST, DAST and SCA.

Status offers an elegant and precise approach to risk management, bringing order and logic to the ever-changing landscape of third-party compliance. It centralizes diverse data and processes, automates procedures through tailored workflows, and ensures continuous monitoring between due diligence assessments. The Status software constructs a well-organized framework complemented by ongoing feedback loops, designed to adapt fluidly to the needs of your compliance department rather than the other way around. Welcome to the forefront of compliance technology, where automation and efficiency take center stage. As the premier platform for managing third-party risk, Status has been developed by compliance experts to streamline all aspects of due diligence, including onboarding, managing, monitoring, and auditing. Our platform supports a range of enterprise technology systems through both our proprietary API library and custom integrations, having successfully implemented tailored API solutions for notable platforms such as Aravo, Oracle, SAP, HubSpot, Pipedrive, ServiceNow, Microsoft Dynamics, and various REST APIs. With Status, organizations can not only enhance their compliance efforts but also adapt swiftly to new challenges in the risk management landscape.

We provide MSPs with adaptable, dependable, and innovative cloud-based communication solutions that empower them to expand their operations with precision and focus. BVoIP was developed in response to the genuine challenges and frustrations experienced by actual MSPs. Prior to assisting MSPs, we spent 17 years as one ourselves, gaining valuable insights into the industry's flawed communication strategies that relied on a haphazard mix of unreliable products and services. This often resulted in high operational costs and excessive demands on customer support. Recognizing the need for straightforward and scalable communication solutions, we pioneered a new approach that utilizes cloud technology to streamline business communication, eliminate back-office inefficiencies, and ensure that phrases like "can you hear me now" become a thing of the past. With our comprehensive and standardized communications platform, we are now equipped to provide MSPs with the essential solutions they have been seeking to thrive in a competitive landscape. Ultimately, our goal is to transform how MSPs manage communication, allowing them to focus on their core business objectives.

Protect, Monitor, and Discover enterprise sensitive data across multiple platforms and environments. Automate your subject rights response and demonstrate regulatory compliance - all in one solution

Our software-as-a-service platform, designed for enterprise-level Customer Support teams, is hosted in the cloud and is known as the Agent Success Platform, which empowers agents to assist customers across various languages and channels. The intuitive and user-friendly design of ChatLingual means that agents can focus more on delivering outstanding customer experiences rather than getting bogged down by complex software navigation. With ChatLingual, support agents can effortlessly communicate with customers in any language, instantly translating queries and responses. For instance, an English-speaking agent situated in one location can efficiently provide support to customers speaking Russian, Arabic, Portuguese, and over 100 other languages—all thanks to ChatLingual's seamless translation capabilities. Furthermore, ChatLingual’s adaptable architecture allows for easy integration with your current systems, including CRMs, ticketing platforms, chatbots, and Natural Language Processing APIs. The integration process for ChatLingual is typically completed within hours or days, a remarkable improvement compared to the weeks or months often needed for traditional enterprise platforms, thus ensuring a swift and efficient transition for teams. Additionally, this rapid deployment ensures that your customer support operations can start utilizing the platform's full potential without unnecessary delays.

CycloneDX is an efficient standard for Software Bill of Materials (SBOM) that is specifically crafted for application security and the analysis of supply chain components. The governance and ongoing development of this specification are overseen by the CycloneDX Core working group, which has its roots in the OWASP community. A thorough and precise catalog of both first-party and third-party components is crucial for identifying potential risks. Ideally, BOMs should encompass all direct and transitive components, as well as the interdependencies that exist among them. By implementing CycloneDX, organizations can swiftly fulfill essential requirements and progressively evolve to incorporate more advanced applications in the future. Furthermore, CycloneDX meets all SBOM criteria set forth in the OWASP Software Component Verification Standard (SCVS), ensuring comprehensive compliance and security management. This capability makes it an invaluable tool for organizations aiming to enhance their software supply chain integrity.

HCL iAutomate belongs to the Infrastructure Automation and Orchestration ecosystem of HCLSoftware AI & Intelligent Operations. It is an Intelligent Runbook Automation that combines Artificial Intelligence and Automation to simplify and automate the enterprise IT operation lifecycle. It uses Machine Learning (ML), Natural Language Processing (NLP), and other technologies to understand issues, recommend corrective action, and initiate automated resolution. This allows for zero-touch automation. It provides robust end to end incident remediation and task automaton across the infrastructure landscape and applications by leveraging over 3400 configurable and reusable Runbooks.

Zynap is a cloud-based platform tailored for cybersecurity operations, catering to both enterprise security teams and managed security service providers. It integrates various functionalities such as threat intelligence, exposure and credential analysis, malware sandboxing, along with AI-assisted operations within an automated framework. Security experts can leverage a visual low-code workflow canvas alongside AI agents to delve into threats, link intelligence to assets and identities, prioritize risks, and facilitate coordinated actions utilizing existing security solutions. Practical applications encompass threat enrichment, incident management, validation of vulnerabilities and credentials, malware examination, and remediation processes. Additionally, Zynap is engineered to seamlessly integrate with an organization’s current security infrastructure, including SIEM, endpoint protection, identity management, ticketing systems, and threat intelligence tools, thereby supporting internal Security Operations Center (SOC) teams, corporate cyber defense units, and Managed Security Service Providers (MSSPs). Ultimately, this comprehensive platform enhances the overall effectiveness of cybersecurity measures in organizations.

Gemini for healthcare serves as a governed AI agent solution tailored for various entities within the healthcare sector, including health systems, medical groups, health plans, payers, and technology teams. It is designed with reusable healthcare capabilities and secure connectors, enabling it to manage clinical, financial, and administrative processes across current EHR, claims, coverage, and enterprise systems. The platform is capable of performing a variety of tasks such as compiling patient records, organizing appointments, preparing materials for prior-authorization and appeals, assessing requests in line with plan policies, and clarifying benefits along with estimated costs derived from plan documents. Organizations are empowered to customize these skills to align with their specific rules and workflows while maintaining source-system permissions and ensuring that EHR connections are read-only to safeguard data integrity. Additional features include comprehensive audit logs, references to underlying records and policies, and options for selecting models to facilitate governed agent workflows. Rather than functioning as a standalone healthcare application, it is currently available as a preview on Google Cloud, indicating a strategic approach to integrating AI into healthcare operations. This innovative solution aims to enhance efficiency and streamline processes within the healthcare ecosystem, paving the way for more effective patient care and management.

Connect the dots: Discover new opportunities, gain a deep understanding of customers, markets, partners, and customers, spot trends, and support your sales team with the best actions. These insights are delivered in real-time and automatically by Squirro in pre-trained enterprise-ready applications.

Software testing must be centrally managed and visible from conception to production in order to make software releases more secure and faster. Tricentis qTest enables teams to collaborate and ship faster, with less risk, by unifying, managing, and scaling testing across the enterprise. Robust testing includes a variety of testing tools, teams, test types, and testing methods. Tricentis qTest combines them all so that teams can release more confidently and reduce risk. It also helps identify opportunities to move faster - collectively. Automate more testing, increase the release velocity, and bring together teams throughout the software development process. Native DevOps integrations such as Jira, Jenkins and GitHub keep QA and development in sync. With a full audit trail, trace defects and tests back to development and requirements. Align teams with cross-project reporting.

HCL iObserve forms part of the Intelligent Full Stack Observability solution under HCLSoftware AI & Intelligent Operations framework. It is a full-stack, integrated and comprehensive observability solution that monitors & observes the complex IT ecosystem in hybrid cloud, helping customers accelerate their digital transformation. The solution is suitable for all organizations and industries. It has intelligence built in to help customers optimize their performance, reduce remediation times, and ensure availability across on-premises and multi-cloud environments.

HCL MyXalytics FinOps is a part HCLSoftware AI & Intelligent Operation framework's Intelligent Full Stack Observability. It is an Al-driven Cloud FinOps Insights and Visibility product that delivers intelligent insight to help you visualize, manage and optimize your multicloud spending, improve governance and strengthen your multicloud security posture. MyXalytics FinOps allows you to customize your visibility and configure policies for effective governance. This will help application and business owners prevent cost overruns and compliance issues, as well as security vulnerabilities. It also offers task allocation and tracking tools to assign identified issues to the concerned teams and track their entire lifecycle.

Wizr.ai, a pioneer of AI-powered customer support solutions, transforms customer support through intelligent automation. Wizr.ai was founded in 2023 by Sirish Ksaraju, CEO, and Rajesh Pdinjaremadam, COO. Wizr.ai provides cutting-edge AI tools to enhance customer satisfaction, efficiency, and experience. Our core products are CX Control Room which uses customer sentiment analysis to provide proactive insights and CX Agent Assist which provides real-time assistance for agents. CX Auto Solve automates routine questions, handling up to 45% of common issues, to boost productivity. AI Studio allows businesses to create custom AI workflows tailored for their needs. Wizr.ai streamlines ticket management through automated ticket tagging, which allows for faster categorization & priority by content analysis. Our solutions are a generative AI platform for customer support that drives seamless automation, predictive insight, and stronger customer retention. This positions businesses for long-term growth!

Atlas CORE is a digital commerce solution hosted in the cloud, tailored specifically for providers in the broadband sector. It facilitates the creation of branded online storefronts and optimizes sales experiences across various channels, including eCommerce, field sales, inbound customer service, and retail or kiosk setups. Service providers can efficiently handle functions such as serviceability checks, address verification, package and offer management, product listings, checkout processes, order tracking, lead generation, preorder management, scheduling installations, and following up on abandoned carts. The platform offers customizable rules that enhance user experiences based on factors like location, market conditions, network technology, and specific campaigns. Additionally, it provides analytical tools that monitor shopper behavior, evaluate sales funnels, measure conversion rates, track recurring revenue, and assess channel effectiveness through comprehensive dashboards, data exports, multivariate testing, industry benchmarks, and predictive analytics. Moreover, Atlas CORE integrates seamlessly with various billing and operational systems, payment processing gateways, GIS solutions, marketing applications, analytic services, and workforce management tools, ensuring a cohesive approach to customer acquisition and back-office operations. This integration helps broadband providers streamline their processes and improve overall efficiency in delivering services to their customers.

Process Analytics Factory (PAF) has made it our mission revolutionize and democratize Process Mining. Our passion for innovation and our Process Mining Software PAFnow are the direct results of our intense research. We want our customers to be process experts and users of Process Mining. We are focused on making data-intensive work easier, more humane, and more up-to-date.