Alternatives to Racom

Twilio makes sending and receiving messages to your customers easy. Find the documentation, sample code, and developer tools you need to build exactly what you want, fast. We’ll handle the complexity of mobile carriers and global regulations, so you can focus on building. Engage customers around the world with a messaging platfrom that can reach 180 countries, on infrastructure that’s optimized for reliable global delivery at scale. Easily add and integrate messaging channels without needing custom code or rebuilt architecture. Reach your customers at critical touchpoints in their user journey on the channels they prefer, such as SMS, MMS, WhatsApp, chat, Facebook Business Messenger, and Google's Business Messages, all in one platform. Build seamless conversations over preferred channels using trusted, reliable messaging solutions with Twilio MessagingX.

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

AI chatbots that are personalized can provide instant responses similar to those of a human. Integrate your website within minutes. Create a chatbot customized to your content in just a few simple clicks. Create chatbots, and customize their look. Chatbots can be trained on your website's content. ShoppingBotAI is a shopping assistant AI for ecommerce merchants. You can easily create a chatbot to guide shoppers and boost sales. Your data is protected with encryption and firewalls. You can sign up and use the free trial until your credits are exhausted. ShoppingBotAI is multilingual and supports many languages. This allows for a seamless experience with shoppers. ShoppingBotAI is your personalized chatbot that can answer visitors' questions at any time. It is trained using your website data. Increase customer satisfaction and turn them into brand ambassadors.

No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.

Messenger Marketing: Mobile customer communication Chatbots. Messaging. We send your messages directly to the smartphone of your target audience. Multichannel messaging is our specialty. Communication is essential. We specialize in solutions that allow our partners to communicate with customers, fans and employees as well as applicants and other interested parties. The smartphone is the best device for this task. NEW: Multichannel live chat to support customer service. Live chat support can be provided via your customers' preferred channels. Live chat is great for: Customer support and Conversational Commerce, Conversational marketing, Presales customer engagement, up- and cross-selling. Crisis communication via the cell phone Send SMS alerts and warnings for customers or employees. More information about crisis communication via SMS. Alerts and warnings. Passwords, mTAN Appointments, and Reminders. Mobile coupons and individual deals. Reservations

Engage, educate and empower customers through the conversion of search queries into meaningful, contextual conversations that provide value. Zoovu, an omnichannel AI-powered digital commerce platform, is built on deep knowledge and nuanced meanings. It helps businesses connect with customers wherever they may be - and turn those conversations into meaningful action. With seamless integration, deliver exceptional customer experiences across all channels. Integrate conversational commerce into your customer journey via webshops, channel partners and chatbots. Ask your customers the right questions based on their context, needs, and preferences. You can easily create and customize dynamic conversations within the platform. Zoovu allows you to automatically transform product properties into customer needs and wants, while highlighting product's value.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Yosh.AI has been officially recognized as a global Google Cloud Partner. After many successful international implementations of AI solutions, Yosh.AI was awarded a global partnership by Google. Yosh.AI's mission is to improve the communication between retailers, users and their customers through the use AI-powered Virtual Voice Assistants. This will allow them to provide a more enjoyable and seamless shopping experience. Brands can now seamlessly communicate with their users using innovative AI technology that supports both text and voice conversations. This allows for personalized, meaningful, and user-driven communications. Our mission is to enable e-commerce using AI solutions and drive sales and user engagement through an effortless fashion shopping experience that uses voice.

The Iris Nova platform is used by the world's top CPG brands to allow on-demand ordering via SMS using conversational commerce. Iris Nova powers a fully customizable, hosted shopping cart, SMS payments technology, daily order fulfillment and managed customer service. It also optimizes delivery through a single, easy-to-manage platform. Daily order batching, print ready shipping labels, customizable packing slips and automatic routing to regional fulfillment centres for significantly simplified DTC operations. A custom-branded shopping cart with integrated subscription functionality, unlimited coupon variations and customizable branding to maximize on-site conversions. You can get on-demand CX support via email and text message to meet your customers' immediate needs. Fixed pricing per order, with optional daily DTC fulfillment, is available. There are no hidden fees. Unique SMS ordering number and cCommerce integration

Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots. With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages. This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others. Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.

CHATTERgo, a conversational AI solution, is designed to enhance the shopping experience in your store. CHATTERgo uses vector-based search and ChatGPT to find the most relevant content and product data. This is unlike traditional ecommerce in-site searches that rely on exact keyword matching. CHATTERgo is able to handle customer service requests, such as the status of an order. CHATTERgo supports Shopify (available in the Shopify App Store) as well as Adobe Commerce (Magento).

Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide.

Use our chatbot suite to sell on WhatsApp. Engage your customers via their preferred channel! Get conversational commerce to power your business today. Sell on WhatsApp. WhatsApp, the most popular messaging app in the world, is used to help companies establish strong customer relationships. With hello24's cutting edge ecommerce WhatsApp chatbot, you can "Carry-out", your ordering, delivery and checkout processes via WhatsApp. In seconds, you can deploy marketing campaigns. Just a few clicks and you can upload customer data bases. Our conversational AI platform answers your most common questions.

The world's first conversational AI chatbot level 3 can boost your brand's growth. Shoppers can be guided from product discovery to checkout via various channels, including website, Messenger, Whatsapp and Instagram. Through conversational media like Whatsapp Messenger, Instagram, and SMS, you can reduce drop-offs at all stages. Our chatbot, which is human-level AI, was created specifically for e-commerce businesses. It assists customers at the right time and reduces bounce rates. Chat with customers who prefer to buy on chat via click to WhatsApp, Click To Messenger and Google Adlingo ads. Chat remarketing campaigns allow you to retarget existing users and increase open rates. Limechat chatbot integrates well with Limechat's backend to provide customers with timely shipping updates. Automated workflows make it easy to resolve post-purchase questions related to order modification and cancellation. This reduces resolution time by upto 90%

The next generation of customer engagement. Intelligent conversational interfaces are able to drive commerce and improve customer satisfaction. Businesses can achieve higher revenues and lower customer engagement costs. It is easier to convert prospects and create revenue opportunities by having regular conversations with them. Intelligent dialogs that are based on personal and physical contexts reduce churn and increase customer life-time value. Integrates with POS and booking systems to reduce costs. Increases sales through multiple channels (SMS/Facebook Messenger/ Voice assistants). We create, build, and support chatbots and conversational interfaces for offline businesses around the world. Personalization at scale, simplicity and cost savings allow you to get more customers. By leveraging cutting-edge technologies in artificial intelligence, natural languages understanding, and other advanced technologies, you can power the next generation of customer engagement for offline commerce business.

Browsebuddy will enhance the shopping experience for your customers. Our AI assistant will help you to empower your store. Smart selling meets instant assistance. It uses your catalog to improve shopping experiences, and offers immediate assistance. Sales and customer satisfaction are boosted instantly. Chat-to-checkout, our AI assistant's feature, simplifies your customer's journey to purchase. It intelligently navigates your product catalog and offers comparisons and insights to guide customers from initial interest through to the final transaction. Our AI-powered assistant will recreate the in-store experience. It acts as a digital assistant, offering personalized guidance and product suggestions, making online shopping interactive and customer-friendly. Our AI shopping assistant uses advanced analytics to analyze customer behavior and preferences in order to recommend the best products.

QuickCEP: Your All-in-One Customer Engagement Hub. Tired of trying to manage multiple communication channels? Struggling to provide excellent customer service? QuickCEP is your ultimate solution to streamline customer interactions and boost sales. Key Features Unified Inbox: Manage customer conversations (live-chat, social media messages and emails, SMS, etc.) from a single dashboard. AI Chatbots provide 24/7 automated support and personalized recommendations. Marketing Automation: Create targeted marketing campaigns, send personalized emails and engage customers through timely notifications. Customer Segmentation: Grouping customers based on demographics and behavior for targeted marketing. Analytics and Reporting - Gain valuable insights about your customers and their behavior. Join the countless businesses who have transformed their customer relationships and achieved remarkable results.

Confer With, a video commerce platform, allows your team to offer real-time advice to customers on what they should buy. It's a great way to increase sales and customer loyalty by offering personalized online shopping experiences. Live video shopping allows you to engage with customers and upsell, cross-sell, or even add promotions to their baskets. Confer With combines live video and your eCommerce platform to give you access to your entire product catalogue. This allows you to make your products shoppable in one to one video calls. You can share product images and video demos on the platform. It allows you to curate your recommendations and makes it easy for customers to shop with.

eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.

You have great products. Your store is ready to go. Your sales should rise, but they don't. These e-commerce problems can frustrate you. Your visitors will shop if you guide them through your sales funnel with a friendly human touch. Use behavior-based, personalized messages to transform these visitors into leads and then buyers. Your customers will return for more with lifetime engagement and remarketing. Helping your customers find the right product for them will increase product page views. Capturing leads throughout the entire shopping process will help you grow your email list faster. Emails that are written and sent by AI can help you recover more abandoned carts. Use personalized coupons that are time-limited to motivate shoppers to do what you want. Reward your customers for shopping with you.

We help brands pioneer conversational commerce by integrating chat apps, shop systems, and bots into one intuitive design. Introducing charles: the conversational commerce suite designed for consumer brands. For brands that want to build relationships and talk with their customers. Beautiful and intuitive UI that integrates commerce backend with messenger API's. Your product catalogue and checkout experiences can be integrated into conversational journeys. Get opt-ins, create subscriber lists, and notify your customers about new campaigns, products, restock, or shipment tracking. We help you convert website traffic into meaningful conversations that result in higher conversion rates and lower returns. Chat can be used for retention as well as acquisition, according to our belief. Your best customers can have a personal concierge at scale without the need to log in. Integrate with your customers' daily routines. Messenger apps are now 20% more popular than Social Networks.

Shelf.ai is an innovative shopping platform. Shelf.ai, a new Xarevision investment, is an artificial intelligence-based platform that has been carefully tailored with more than 10 years' experience in retail, AI, and online/mobile business ventures. It can help you reach more customers, place more orders, and build stronger customer relationships. Multimodal, device-agnostic, conversational B2B e-commerce platform for merchants. Amazon Alexa & Google Home allow incumbent retailers to take advantage. The best personalized and adaptive shopping experience. You can shop online from anywhere and anytime by speaking to a virtual assistant or smartphone. Significantly decrease abandonment of shopping carts Loyalty programs can be leveraged. Machine learning and artificial intelligence are two of the most advanced technological tools available. Shelf.AI is the future of retail and will change the paradigm of ecommerce.

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

The chatbot uses Artificial Intelligence and Exit Intent Technology to learn how customers search online. The bot will appear when a visitor leaves your site, helping convert more visitors into buyers. 92% of web users leave a site without taking any action. Don't let them go. Your site is visited by a customer. Perhaps they have browsed your products and added items to their shopping cart. They get cold feet. Maybe they feel they need to shop around for a better deal, or they still have questions that you haven't answered. They leave. Exit intent technology is what makes it possible. When a visitor attempts to close a browser tab or navigate away from your website, a window appears and confirms that they are really wishing to do so.

HelpForShopping is a live chat software for e-commerce websites. It engages visitors in real time and provides personalized product suggestions. It also reduces product returns while increasing customer satisfaction. HelpForShopping offers features that boost conversion rates, increase loyalty, and provide quick support. Why choose HelpForShopping Live Chat Widget for your website? Increase Conversion Rates HelpForShopping’s live chat widget allows agents to engage directly and quickly with visitors. This makes it easy to convert browsing to purchases by providing real-time product suggestions and answering customer inquiries. -Reduce Product Returns HelpForShopping provides detailed information and personalized advice to customers at the time they make a purchase. This helps them make informed decisions, reducing the number of returns. HelpForShopping is a program backed by the European Union that empowers businesses to optimize their e-commerce.

Conversational AI can help you reinvent your pre-sales journey and encourage your customers to make the right purchasing decision. A personal concierge can help you impress customers, boost sales and increase the average order value by resolving their queries and fulfilling their underlying needs. By providing the information your customers are looking for and ensuring a stress free shopping experience, you can keep them on your website. Connect your back-end to any system using APIs or connectors. Provide a unified and tailored experience and go even further with hyper-personalization. With region-specific terminology, you can communicate in 117 different languages. Analytical insights will help you understand what motivates your customers to make purchases. Our solid security systems will protect your data. Customize design, features, consultations, and more to meet your brand's specific requirements.

Dialecto is a conversational commerce platform for eCommerces. It integrates messaging apps into eCommerce platforms to help businesses convert more chats and sales with less effort. eCommerce managers and owners are able to manage customer interactions in a single inbox. They can access products and order histories in real-time with just one click. They can also create tickets and quick answers for better, faster, and scalable support and automate marketing campaigns to increase conversion rates. Our key features are: Unified inbox with multiple messaging channels, deeply integrated into the eCommerce, so you can access your products and order history instantly in one click. You can also create tickets, send quick responses, automate cart recovery, birthday and thank you messages, personalize customer interactions, use deep conversational analytics to gain sales and support insights, and integrate seamlessly with eCommerce platforms.

Increase sales and customer satisfaction with personalized SMS shopping experiences powered expertly by experts. Treat every customer as a VIP. Cartloop allows your audience to interact with a human being and have a memorable shopping session. The traditional live chat is no longer enough. Customers can shop on the go on their favorite device. Reduce the friction of buying and provide a next-level experience for customers when and where they want it. Conversational Flows can be used to drive re-engagement, crosssells, upsells and timely reminders. Interact with your customers at key moments like when they abandon carts or receive their order.

Engage and convert customers with social livestreams and personalized shopping experience. Social Chat allows customers to interact as if they were shopping in-store. This allows brands to offer real-time suggestions and recommendations. Customers can interact with you and other shoppers in real-time. Significantly increased add-to-cart and checkout rates Livestream events allow you to build your customer database. You can use powerful analytics to understand the path to purchase. Although you can create a community through social networks, you won't be able to control your audience or your brand. Social Chat allows you to control your audience, build your community and engage them, ultimately converting them into customers. Live streams create an urgency to buy. Social Chat allows users to add products to their cart and checkout in just one click. This frictionless checkout experience provides instant gratification and leads to higher conversion rates.

Pandabot is the AI-powered sales assistant that will help you grow your online business. It will improve customer engagement and resolve support issues quickly. Drive conversions and deliver exceptional experiences to build customer loyalty. Want to revolutionize the customer experience of your online store? Pandabot, our AI-powered digital sales assistant, is here to revolutionize how you connect with customers and drive conversions in a way never before. • 24/7 Support bot and real-time assistance • Synchronizes with products to provide customized recommendations Customize the chat widget according to your store theme

ON's enterprise-grade AI chat platform is the industry leader in enabling consumer engagement at scale for world-class brands. Our robust platform has been proven to generate new revenue streams, increase consumer engagement and influence online purchasing behavior. Integrating with Shopify allows us to deliver a better experience for our retail partners, removing friction and creating cohesion between the platforms in order to drive added value. Chatbots that provide product information can improve the shopping experience of consumers and increase conversions. Shopify's API allows us to retrieve comprehensive information about a retailer's products, including images, descriptions, and product IDs. Guided selling is supported by a variety of tools, including Shopify's product API.

ManyChat is the top bot platform on Facebook Messenger, for support, marketing, and e-commerce. It's easy to create a bot for you business. You'll be amazed at how ManyChat's bot can help your business increase leads and sales. Messenger is the future in digital marketing with 80% open rates, 25% CTR and 80% open rate. ManyChat is designed for marketing. ManyChat makes it easy to set up a bot. Select the template that best suits your business and you can skip the setup. E-commerce, education, agency, health & beauty... we've got you covered.

SalesGPT is an online sales rep powered by ChatGPT that helps brands increase sales, boost conversions, and reduce cart abandonment. Here's how SalesGPT helps eCommerce businesses increase sales. SalesGPT engages customers and answers all their questions with precision. Gets more than just product descriptions. Gathers data from multiple sources for accurate answers. 3. Suggestions for relevant upsells and cross-sells will increase your AOV. 4. Uses powerful persuasion to increase sales and decrease cart abandonment. 5. Get valuable insights to improve your sales and marketing efforts.

AiChat provides a suite A.I-powered software to help with customer service, marketing, and sales across multiple chat channels. You can create a support environment that allows you to have automated conversations, human and A.I collaborative conversations, as well 360-degree views of your customer, which will help you build better relationships with them. Our easy-to-use design, personalization, and automation tools allow for 1:1 conversations. Our solution includes everything you need to increase marketing KPIs, including smart segments and personalized customer journeys. You can create a personalized shopping experience by using an automated virtual sales assistant. Also, learn your customers' preferences and maximize your revenue with journey-aware product recommendations across multiple chat channels. Online visitors can get instant answers to frequently asked questions, educate them about products and services 24 hours a day, and even gamify the chat experience in order to increase their prospects.

Zowie is the AI-driven customer service platform for ecommerce. We understand that your customers want to speak to you. You can now use the power of conversation in order to save money, earn money, and impress your visitors at every interaction. With Zowie, there's no need to reinvent the wheel. Drop our solution into your current tech stack and provide personalized support from the first day. Discover why leading brands love Zowie.

Customers can place orders remotely by simply speaking to our natural language understanding platform. RedShift Voice Technology is a platform that understands natural language and can be used to place orders remotely. Our platform takes the 'at-the counter' experience of ordering food or drinks and converts it into the mobile world. This allows for both business and consumer benefit. Our service can be customized and integrated into your smart speaker and app. All supported devices include iOS, Amazon Echo, Google Home, and Google Home. Once everything is set up, customers can place orders via any mobile or home speaker device. Customers will be able to place orders through any mobile or home speaker device. They will find out when the order is ready and then head to your location.

Chatbots can be created to manage conversations and work with your team to provide exceptional customer service. Automate customer contact and ensure 24/7 availability by centralizing and automating it. In five easy steps, you can create your chatbot and make it available 24/7. Your chatbot can be published to your website, Facebook Messenger and WhatsApp. The powerful AI will take care of the rest. You can centralize conversations across channels in a single dashboard, and your chatbot and live agents can work together. Reduce the need to switch between browser tabs or apps, and increase productivity. Your chatbot doesn't know the answer to a question? The intelligent handover automatically transfers the conversation from the chatbot to the appropriate team member, so your customer will always be taken care of. Website visitors are no longer anonymous.

The role of artificial intelligence is growing in our daily lives as machine learning continues to improve. This is no longer a science fiction dream. Voice assistants are everywhere, from smartphones to cars to hi-fi systems to cars to our cars. It was only a matter time before these assistants could be used by companies for customer service support. Chatbots and voice assistants are revolutionizing customer service in all industries, from healthcare to tourism to financial. Chatbot technology is constantly evolving. While companies across all industries are using it to improve customer satisfaction and relieve staff from repetitive tasks and increase productivity, there are still challenges to overcome. These limitations must be understood by organizations using chatbot technology and voice assistants.

Expert Guru is an AI-powered plug-in for Shopify e-commerce sites that will act as a Personal Shopper to give personalized advice and guidance to all visitors. Expert Guru can be configured in minutes to be a trendsetting Stylist for a clothing brand, Interior Designer for a home goods store that specializes in mid-century furniture, an Esthetician for a skin care line, or evena Country Singer who gives advice on cowboy boots.

Create an AI chatbot to increase your ROI and automate customer support by 80% in just 2 months. Create intelligent virtual assistants for your websites and facebook pages. Automate your chat and provide real-time assistant to attract customers. Chatbot allows you to engage customers with your brands. It also helps you build relationships with customers by providing personalized and interactive content. Asking contextual questions can help your customers generate qualified leads. Messanger chatbots allow you to reach your prospects 10x faster. Botsify allows you to create multiple chatbots at once and use them for different tasks. This is a great way to handle multiple tasks at once. Botsify chatbot is able to handle all types of customer support. Virtual interaction with customers is made easier by automating conversations with multiple features.

Paloma helps eCommerce companies sell directly to customers via Facebook Messenger and Instagram Messenger. It also facilitates personal shopping conversations. Start by downloading a template that will help customers find the right product. Or, learn more about how your product will benefit them. To better understand your audience, monitor your leads, sales and click breakdowns. Paloma is motivated by the new wave in online commerce. It's happening at the modern-day lemonade stand. Online sellers today are talking directly with their customers, which sells better than any website. It is difficult to manage without the infrastructure provided by eCommerce websites. Square sellers of any type can connect their storefront to Paloma to create customized shopping experiences for their messaging channels. This allows them to learn about their customers and direct them to the best products. They can also seamlessly checkout.

Via's suite mobile commerce tools will help you reach your customers. You can see the results yourself. Text messages are a great way to market to your customers. Text messages are more popular than any other mobile notification. Talk directly to your customers via the devices they use every single day. Personalize the shopping experience of your most loyal customers. Push Notifications can be more effective than SMS messaging when used in conjunction with your store app. Chatbots are designed for desktop use. Two-way messaging must be native to the phone and natural for your customers. For highly targeted customer experiences, create multi-step automation flows that can be customized. Chat with customers from any messaging platform in one inbox. You can customize key performance metrics such as click through rates and retention, earnings per message and earnings per message. Your customers can create their own mobile app that is stunning and personalized.

Use ready-made guides that are based on AI models and advanced research to guide your customers through the product selection process. Predefined questions that mimic a human-like conversation with your customers. This is exactly what they would experience in a brick and mortar store. Better than filters, and more engaging than chatbots. All parameters are standardized and translated. Key features are enhanced with additional information to assist customers. Access clean, integrated data instantly from manufacturers and shift your focus away from data management towards growing your business. Beacon allows you to examine your customers' digital footprints. It digs deep into customer insights to uncover patterns in decision-making across any product category. It then creates a guidance flow which optimizes the customer journey, from inquiry to purchase.

Communicate with customers via their preferred channel. Radiance offers the lowest message rates and a chatbot to provide automated responses. Automated messages can be triggered based on user behavior or purchase history. Our AI models can predict when and what products to sell to each user. You can create promotional SMS campaigns based on inventory and capacity. You can choose from existing messages and assets, or create new content using our message editor. Businesses are more likely to respond to customers via messaging. Customers are more likely to respond quickly to common questions, which increases customer satisfaction and saves time and money. Upload a list of questions that are relevant to your brand and you can quickly get started. Our conversational engine will match your questions and provide the most relevant answers for your users.

You can make yourself available to customers by being available via messaging apps, your website, blogs, social posts, and ads. You can deploy artificially intelligent conversational chatbots, assign sales associates in-store, or combine the two to handle multiple customer conversations simultaneously. Transact transactions and let customers shop instantly via messaging. Receive orders, collect payments, book appointments, among other things. Learn about your customers' shopping habits to gain valuable insights. You can keep them informed with relevant notifications and product suggestions. Jumper.ai is a personalized way to connect with our fans, learn more about our customers, and shape future campaigns.

VanChat is a Shopify AI assistant that uses advanced models such as GPT-4o or Claude3. It provides proactive sales support and personalized customer service. It also drives revenue growth in e-commerce. VanChat's self-learning capability streamlines workflows and optimizes operations. It can read text, images, and data from the Shopify site to extract information about products, return and exchange policies and shopping policies without human intervention. VanChat, like a real salesperson understands the details of each product, including specifications, features and prices, as well as usage scenarios. It can provide customers with professional advice and recommend products that are suitable. VanChat dashboard provides comprehensive statistics about sales contributions including insights and revenue composition. VanChat users can measure the impact of VanChat with daily reports that include revenue, orders and cart additions.

Rep AI combines behavioral AI (built-in) and conversational AI from ChatGPT to deliver personalized shopping experiences for everyone. ChatGPT is a conversational shopping assistant. Rep will handle the entire shopping process right in the chat - even the checkout. Every conversation is contextualized and focused, as it should be. AI will constantly scan your website to ensure it is always up-to-date. Let AI do the heavy lifting. Our AI will answer all questions about products in a conversational manner. It can even understand idioms, slang and other slang. Includes multi-language conversations, contextual support, and an AI that is built to work 24/7. We use a deep-learning predictive algorithm to detect in real-time visitors who need help and offer them hyper-contextual and personalized artificial intelligent shopping assistance.

Technology that directly impacts your customer experience team's performance. To significantly increase organizational throughput and CSAT scores, engage ASAPP customer experience performance platform (CXP). CX performance can be limited by inflexible and archaic architectures. Adding layer after layer of technology to your business has not resulted in a reduction in agents, lower costs, or happier customers as they promised. Our technology is specifically designed for agents to better serve their customers. Bots are not going to replace your agents, despite vendor claims. Agent assistance is not enough. Machine learning allows the platform to gain insight into how your best agents respond to customers' needs. Agent Journeys™ is more than just the conversation. It's the combination of words and actions that make up Agent Journeys™.