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Description
Do you recall the aspirations set forth by 1960s science fiction regarding the advent of intelligent assistants to handle our shopping tasks? That vision has become a reality today. Chatbots represent an innovative approach to enhancing sales and providing customer support for eCommerce platforms. Our product, Ra, embodies this modern shift. Experience a significant improvement in your sales and support simply by engaging in conversation. This offering was developed in partnership with marici technology solutions. Our Personal Assistant is designed to assist customers throughout their shopping journey on your online store. We have also introduced a range of digital transformation solutions, including RaCom (an AI-driven Chatbot), Marici Integrations (a robust system integration platform), Engage366 (a user-friendly marketing automation solution), and Communer366 (an intuitive community engagement application) to further empower your business. Each of these tools is crafted to enhance the overall customer experience and streamline operational efficiency.
Description
Connect with your audience using Via's comprehensive mobile commerce solutions and witness the impactful results firsthand. Engage your customers through text messaging, which boasts the highest open rates among mobile alerts. Break through the noise to communicate directly with customers on their most frequently used devices. Tailor the shopping journey for your most dedicated patrons and discover how Push Notifications can deliver superior engagement compared to SMS through your personalized store application. Although chatbots are often associated with desktop use, your strategy requires two-way communication that feels organic and intuitive on mobile devices. Design intricate multi-step automation processes to create precisely targeted customer journeys. Manage conversations with your customers from a single, unified inbox, regardless of the messaging service they prefer. Equip yourself with adaptable key performance indicators, including click-through rates, customer retention, revenue per message, and additional metrics. Finally, take charge by developing a visually appealing and customized mobile application that enhances your customers' shopping experience. This approach ensures that you not only meet but exceed your customers' expectations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helios Solutions
Founded
2006
Country
India
Website
www.heliossolutions.co/racom/
Vendor Details
Company Name
VIA
Founded
2019
Country
United States
Website
www.viacustomers.com
Product Features
Product Features
Mobile Marketing
Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win