PromoTix Reviews

Summary: The representatives were thorough and took their time when explaining the process to me.

Positive: They took the time to reach out & address all my questions & then follow up to ensure all was fine.

Negative: I have no issues as early in our work with PromoTix.

Summary: I’m definitely using PromoTix again and will be referring others to the site. I loved the experience.

Positive: My church used PromoTix for an event and I saw how easy it was and decided to use it for myself. The entire process was so simple. I was able to complete the process with absolutely no assistance.

Negative: I didn’t like that they only used Stripe for payment.

Summary: Overall it was exactly what I needed and I’m glad I found this website. I will continue using this service. Thank you!

Positive: I liked that everything was straight forward and the fees are not as high as the other guy. Ease of use was great.

Negative: I had to rewrite my event details a few times because they didn’t save. It was the only frustrating thing.

Summary: I'm in love with PromoTix! So glad I found it. We used to use Eventbrite and had some successful ticket sales, and it means... yes, we ended up paying so much $$$ to Eventbrite!! Which made us really disappointed. When the sales was small, we didn't noticed, but once we started to sell more, then it became so obvious that so much money was gone to Eventbrite. That's why I was in charge of finding the better solution, and I found PromoTix! Found other ticket sales platforms too but none can come close to PromoTix's deal, so it was easy for me to convince partners to switch to PromoTix!!

Positive: 1. Real people supports you
2. Once you set it up, it was self-explanatory, easy to follow
3. Lots of features (ie. Register to win! types of marketing tools)
4. I'm still figuring it out more and more... so far amazing!

Negative: Hmm, so far, no complaints! Maybe one thing is that I am still a bit worried about some additional charges as I use more features?

Summary: What can I say? This app works great and integrates in to Facebook and Stripe so payments should be a breeze.

Positive: Very easy setup! I had it done for my event in a matter of minutes. We are doing a reunion and I am in charge of technology.

Negative: Nothing so far. I think it is going to be very helpful for my group.

Summary: The PRO in Promo also stands for professional. Everything about PromoTix is PROfessional, friendly and easy to work with.

Positive: During the pandemic, when I needed it most, PromoTix helped my event go the virtual streaming route, thus saving the show!

Negative: I have no cons whatsoever. Everything about PromoTix is positive!

Summary: Support has been amazing so far. Very straight forward.

Positive: This product seems easy to set up and very easy to use.

Negative: There has been no issues with the product so far.

Summary: PromoTix has a bunch of marketing features and tools to get your attendees to sell tickets for you, as well as a network of Ambassadors who will help you market your event. The customer service is TOP NOTCH. Sebastian is our rep and he is incredible. Available anytime we need him. I can't tell you what a relief it has been working with this team. They have thrown their own events prior to starting this company, so they know what they are doing in the industry and how hard it is for event creators. The PromoTix team is an extension of our team and has really helped in our success!

Positive: We saved $42,000 in ticketing fees compared to Eventbrite for our 5,000 person festival last year. Incredible. I wish we we would have used PromoTix ticketing product sooner. For the last three years, we have used their Ambassador Program management solution (before we used ticketing), which has driven an extra $480,000 in sales so far for our events. I also really love the Spotify module. We can see who our attendees are following and listening to, which has really helped with our lineup decisions.

Negative: PromoTix didn't have add ons / merchandise integration last year to sell alongside tickets, but I hear that it will be available for our event next year. Also, staff permissions/accounts are limited in functionality at the moment, but our rep also says that is getting a big upgrade this quarter as well to add more staff permissions functionality. Other than that, no complaints.

Summary: Honestly PromoTix is a great platform designed to help event promoters sell tickets efficiently. It offers tools for easy ticket management, event promotion, and tracking sales performance. While it provides great marketing tools and insights, the platform's fees and learning curve may be a consideration for some users.

Positive: PromoTix helps promoters boost ticket sales, increase event visibility, simplify marketing, and track performance.

Negative: PromoTix fees can be high, limited customization options, and may require a learning curve.

Summary: PromoTix has been a user-friendly and budget-friendly option for event promotion. As the organizer of a maternal wellness festival, I appreciate how easy it was to set up my event and tailor it to my audience. While I would love to see a trial option for certain ambassador tools, I’m happy with the platform’s overall value and would recommend it to other event organizers looking for an accessible solution.

Positive: The setup process for creating an event ad was simple and intuitive, making it easy to get started quickly. I appreciated the flexibility in customizing the event page to match the branding of my festival. The pricing structure is reasonable, which is great for smaller events or first-time organizers.

Negative: It would be helpful to have access to some ambassador tools or promotional features as a trial before committing to purchase. This would give organizers a better sense of how the platform can support their marketing efforts.

Summary: Great, would use again. I didn’t need to use the assistance from support so I’m not sure how helpful they are but I didn’t need them anyway.

Positive: i found PromoTix easy to use for my first time, I like that I had to set up the card before selling tickets, simple to understand, I would recommend his website and I will likely use again.

Negative: My only struggle would be viewing emails of customers. I have to individually find it on my emails and not sure if there’s a place within the website for this.

Summary: Overall this has been very simple easy and straightforward to use with my live events that I have going on in my life.

Positive: I love how easy it is to promote, share and sell tickets for my events. Also merchandise can be sold for my events. I love it.

Negative: I don’t really have any cons besides I wish it was less complicated using it through a mobile device.

Summary: Super excited to use this and publish more events. Glad they have options for free events as well. Can’t wait to use it more

Positive: It’s been really easy to use so far to set up my first event. I’m excited to see the other capabilities.

Negative: The ere was a bit of confusion as I navigated the site but I was able to figure it out. Wish I could add my full event flyer versus the dimensions provided.

Summary: Overall things were fairly user friendly, customer service was responsive, polite , courteous and helpful

Positive: I liked that when I emailed with a problem that customer service responded very quickly within 24 hrs and I ended having to call customer service as well, I was not on hold forever before being able to speak to a representative. They had to refer me Stripe customer service and we're not able to help but everything got resolved in the end

Negative: That I had to call multiple numbers before the problem was solved

Summary: Overall this product takes a lot off the work load off me.

Positive: I like that it is free. We made the switch after EventBrite started charging monthly.

Negative: I wish there as the ability to create an event that happens multiple times. For example: plays that have multiple showings.