Best PolyAI Alternatives in 2025

Find the top alternatives to PolyAI currently available. Compare ratings, reviews, pricing, and features of PolyAI alternatives in 2025. Slashdot lists the best PolyAI alternatives on the market that offer competing products that are similar to PolyAI. Sort through PolyAI alternatives below to make the best choice for your needs

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    Retell AI Reviews
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    Retell AI is a cutting-edge platform designed to help businesses create, deploy, and manage AI-driven voice agents for seamless customer communication. It offers features such as call transfers, appointment scheduling, and real-time knowledge base synchronization to enable natural and responsive conversations. With multilingual support and integration with various telephony systems, it caters to businesses operating on a global scale. The platform’s scalable infrastructure ensures efficient handling of high call volumes while maintaining low latency. Additionally, Retell AI provides in-depth analytics and sentiment analysis, allowing businesses to optimize their voice agents for improved performance and customer satisfaction.
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    Cognigy.AI Reviews
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    Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.
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    Dialogflow Reviews
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    Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
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    AI Rudder Reviews
    Allow humans to communicate with AI in any language, for any purpose. Businesses can automate their calling processes at a lower cost. Employees can be freed from boring and repetitive tasks so they can focus on creative work. Our solution has been the best choice for our clients in the ever-changing competitive marketplace. We have a dedicated data-protection module to mask sensitive data during integration in order to ensure that our clients' data security is our top priority. We also offer SIP-level phone number rotation, and other security measures. Offering clients the most valuable, game-changing product is the best way to be successful in SaaS. We spend most of our budget on improving the technology behind our voice-assisted communication.
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    IBM watsonx Assistant Reviews
    IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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    CSS IMPACT Reviews
    Ai - an Agent-less "Ai" (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This "Digital & Voice First Ai” servicing technology can answer common questions and accept payments. It also negotiates accounts with a frictionless positive user experience.
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    LumenVox Reviews
    Top Pick
    AI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment.
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    Omnibot Reviews
    The OmniBot Platform is an "end-to end" solution that allows companies to quickly develop and scale intelligent chat and voice assistants. OmniBot is the only European vendor that offers a credible alternative for the large platform vendors from China and the USA. OmniBot has provided solutions to well-known businesses that previously relied on foreign technology solutions such as Google Dialogflow, Amazon Lex, IBM Watson, and Google Watson. OmniBot customers and partners include Volkswagen and Deutsche Telekom, T-Systems and EWE, Cewe Color and Lufthansa. Deutsche Bahn is also a market leader in the USA, Middle East, and Asia (India, Japan). The OmniBot Platform can give conversational intelligence to almost any software or hardware with natural language understanding and humanlike voice.
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    Amazon Lex Reviews
    Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management.
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    Oracle Digital Assistant Reviews
    Engage customers using an AI-powered digital assistant. It captures users in a personal way and provides actionable insights for your sales, service, or marketing teams. Oracle Digital Assistant is much more than a chatbot. It provides answers across all customer touchpoints. Conversational CX enhances customer relationships by personalizing interactions at scale. Oracle Digital Assistant is built on Oracle's next generation cloud infrastructure. It uses AI and natural language understanding (NLU), to simplify customer acquisition and retention. It uses context and profile to automate tasks such as personalized recommendations and informational queries. Customers and sales personnel have seamless access to information via text and voice. Oracle Cloud CX users can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate creating configured quotes using voice commands.
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    Skit Reviews
    An independent platform that is constantly learning allows you to integrate voice and conversational intelligence into products. The next-generation multilingual Voice AI-powered contact center automation platform has been designed to have human-like conversation. VIVA uses a unique conversation framework to understand intent. Dynamically creates custom conversations with customers. Available 24x7. Supports 10 languages and 160+ dialects. High value through Voice AI banking solutions for the digital economy.
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    Crescendo Reviews
    Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks.
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    Hyro Reviews
    Hyro is the first global adaptive communications platform. Hyro enables enterprises to use their most valuable channels, services, and platforms with plug-and-play conversational AI and natural-language automation. This allows them to communicate and flex their processes across all channels, platforms, and channels, including contact centers, chat solutions and SMS. You can say goodbye to rigid chatbots or voice assistants that are dependent on intent-based flows and constantly fail. Hyro's adaptive advantage for enterprises is bringing a new era of conversational technology. It is quick to deploy, easy-to-maintenance, and easy to scale. This allows Hyro to conserve valuable resources while generating more conversions and revenue-driving insight.
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    Sierra Reviews
    Allow your customers to solve problems, get answers, and take action by delivering a natural conversational experience. Deploy a AI agent who is always available, empathetic and aligned with your brand voice and tone. Help customers with their most complex issues - whether it's an exchange or a subscription update. Use analytics and reporting tools to improve your customer experience. Sierra's conversational AI allows your company to create an AI agent that's personalized to your business. Imbue your agent's identity with your company policies, processes and knowledge. This will ensure that your agent represents your business to the fullest. Set goals to help your agent find the best solutions. Create guardrails so they stay on track and in line with your policies. Conversational AI doesn't just mean answering questions. With Sierra, your AI agent is able to take action.
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    Replicant Reviews
    The world's first autonomous contact centre that uses voice AI to bring an unmatched customer experience and a high level of flexibility. With flexible, natural-sounding AI-powered conversations, customers can solve their problems over the phone. They are able to accurately identify customer intent and provide fast resolutions. With 24/7 service available 24/7, you can answer every call instantly and reduce hold times. You can scale customer service without incurring huge costs, training new agents, offshoring or planning for seasonal fluctuations. Reduce your customer service costs dramatically. You only pay for what is needed, and you don't have to commit to additional capacity. You can track customer satisfaction, track average handling time, and uncover new trends such as competitor mentions, defective product, and upsell opportunities to better serve customers than ever before.
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    Symbl Reviews
    Symbl is an API platform that allows developers and businesses to quickly deploy conversational intelligence on any channel. Our APIs provide access to machine learning algorithms that can infuse any type of conversation data to uncover actionable insights across all domains and channels (voice chat, email, social) without any need for training data, wake words or custom classifiers. Symbl makes collaboration easy at scale by democratizing conversational technology. Our proprietary workplace productivity API allows organizations to scale up our technology. This allows brands to optimize key workflows and improve customer experience. Our API can be tailored to your needs, whether you're a veteran developer or just starting to explore ways to harness employee collaboration.
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    Aimylogic Reviews
    Chatbots, AI-powered calls, actions for voice assistants and chatbots can be built to understand the intents of your customers. More leads can be collected from your existing channels, such as social media, websites and messengers. Chatbots can process up to 80% routine requests independently. The chatbot can transfer the conversation to a specialist if necessary. The chatbot can accept payment and grow the sales funnel. The chatbot gathers feedback from users to improve the user experience. The chatbot reminds users about abandoned carts and informs them about special offers or the arrival of new products. Chatbots can use intents to help them understand a problem. They can identify the problem of the customer and then respond according to the logic of that scenario. The chatbot, developed by Aimylogic, can recognize greetings, goodbyes and consent, rejections, gratitude, and curses. Simply insert the block that you desire into the scenario.
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    Herbie.ai Reviews
    Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.
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    Onlim Reviews

    Onlim

    Onlim

    €49 per month
    The role of artificial intelligence is growing in our daily lives as machine learning continues to improve. This is no longer a science fiction dream. Voice assistants are everywhere, from smartphones to cars to hi-fi systems to cars to our cars. It was only a matter time before these assistants could be used by companies for customer service support. Chatbots and voice assistants are revolutionizing customer service in all industries, from healthcare to tourism to financial. Chatbot technology is constantly evolving. While companies across all industries are using it to improve customer satisfaction and relieve staff from repetitive tasks and increase productivity, there are still challenges to overcome. These limitations must be understood by organizations using chatbot technology and voice assistants.
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    DRUID Reviews
    In just a few clicks, you can build your digital workforce. It's as easy as pie! Druid Chatbot Platform helps businesses achieve more with less. Druid is an AI powered, no-code chatbot authoring platform that allows citizens developers to design, create, and deploy natural and rich interactions among employees, customers, partners, and enterprise systems through omnichannel voice and text conversations. Druid has a multi-language NLU engine that identifies user intents and sentiments. It also features our Connector Designer, which can be integrated with any enterprise app (REST/SOAP APIs and SQL/Oracle ERPs, CRMs and RPA). Chatbots can save you time and money. Reduce time and costs. Chatbots can take over repetitive tasks and let people focus on the important work. Chatbots improve user experience. Chatbots can be used to interact with any enterprise system.
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    Dasha Reviews
    Dasha is a conversational AI as-a-service platform that allows you to embed real-life voice and text conversational capabilities in your apps or products. You can create conversational apps for desktop, mobile, IoT and call centers with just one integration DashaScript is an event-driven declarative programming languages that can be used to create complex real-world conversations and pass a limited Turing test. Automate call center conversations, create the Google Duplex demo in less than 400 lines of code, or create a no code GUI for your users that translates to DashaScript code. It can run a Dasha app if it has internet access and a speaker/mic. Your existing infrastructure will be used to create conversational voice/chat apps. This includes databases and external services like Zendesk, TalkDesk, Airtable, Zendesk, TalkDesk etc. ), and business logic. You can run conversations through any device. You can feed your custom data into Dasha to get the best results.
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    Ambit Reviews
    Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.
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    SiteSpeakAI Reviews
    SiteSpeakAI can create a chatbot that will answer your questions in real-time and 24/7. Your chatbot can be retrained as the data on your website changes. Your chatbot is always up-to-date with the latest information. Customize your chatbot's style and colors to match your brand. You can customize the chatbot to match your brand voice. You can add your ChatGPT powered chatbot to your site with just one line of code. No need to install plugins or extensions. SiteSpeakAI gives you detailed analytics on your visitors' interactions with the chatbot. This data can be used to improve your lead conversion rates.
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    Goodcall Reviews

    Goodcall

    Goodcall

    $59 per month
    Goodcall is a phone assistant powered by AI that automates customer interactions. It provides 24/7 support by leveraging advanced natural-language understanding. It can handle tasks such as lead capture and appointment scheduling. Goodcall's sub-half-second responses and customizable logic flow ensure natural and efficient conversations, improving customer experience. The platform integrates with a variety of business tools including CRM systems and calendars to streamline operations without the need for any technical expertise. Businesses can launch an AI phone agent within minutes and benefit from features such as spam call blocking, customized greetings, detailed call analytics, etc. Goodcall, trusted by thousands of companies, has handled over four million calls in the United States.
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    Haptik Reviews
    Haptik is the largest Conversational AI company in the world, having reached more than 100 million devices and processed more than 2 billion conversations. The company's intelligent virtual assistant solutions allow Fortune 500 brands to improve customer experience, reduce costs, and increase sales. Haptik has received numerous industry awards, including the Frost & Sullivan Award as Conversational AI Company Of The Year 2018 and recognition by AI Time Journal as one of the Top 25 AI Companies In the World 2018. Oyo Rooms and Samsung are among Haptik's top clients and partners. Haptik is part of the Reliance Group of Companies, which acquired a majority share in the company in an April 2019 deal worth $100 million.
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    Talkie.ai Reviews
    Talkie.ai is the AI virtual assistant voicebot for the medical front desk team. Talkie can: • pick up the phone; • schedule and reschedule appointments; • assist in refilling prescriptions; • reroute queries to the right person; • receive and transcribe voicemail; • and even make outbound calls to patients to confirm they'll make it to their upcoming visit. Make missed calls and hold times a thing of the past for your patients. Available 24/7, in multiple languages, with a human-like voice and fast, accurate speech comprehension. We're improving patient access, preventing front desk burnout, and making healthcare better—all through the power of intuitive, conversational AI.
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    ConverseNow Reviews
    Voice AI, also known as conversational AI, represents the latest generation of artificial intelligence for restaurants. This is a big improvement on the previous frustrating interactions with automated phone systems. Voice AI is introduced to guests as virtual ordering assistants. Each conversation has the personal, tailored approach people expect from a team member. Voice AI combines the efficiency and ease of online ordering with the personalized, high-touch experience that traditional drive-thru or phone conversations offer. It automates the time-consuming process of placing orders with remarkable accuracy. Voice AI is rapidly gaining popularity in the restaurant industry, as national and international QSR brands are attempting to incorporate conversational AI into their operations. Our AI helps restaurants move into the digital age and solve everyday problems in a digital world.
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    Wluper Reviews
    Wluper, an advanced voice-based conversational Ai platform that allows workers to leverage advanced natural languages capabilities to create meaningful experiences, is called Wluper. You can calibrate and create the workforce experience in your sector or industry, strengthen your position, and empower your staff with a unique solution that scales.
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    Vozy Reviews
    Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works. Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies. Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.
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    hellomybot Reviews
    hellomybot.io provides the perfect platform for developers and companies to create any type of conversational agent (voice bots, callboys, chatbots) using omnichannel bots (Saas). There are endless possibilities: redirecting web traffic and web-to-store, consumer acquisitions, competitions, consumer services, events, and conversational forms. Your bot can understand custom queries (voice and text queries) through personalized conversations. Your users will have a completely personalized experience. Your bot responds instantly and round-the-clock. You also have full control over the communications. Your conversational agent platform allows you to communicate directly with your customers. Plugs into your helpdesk software or e-mail. Reach your audience on any platform and take advantage each platform's unique features. Hellomybot allows you to reach the entire world through messaging apps.
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    Krybe Reviews
    Krybe, an AI-powered platform, offers cutting-edge voice and transcript solutions, including speech AI and voice agents, to transform noise into actionable insight for businesses and individuals. Users can enjoy 60 minutes of free text transcription and up to 5,000 characters without needing a credit card. They can cancel at any time. Krybe services are designed to maintain a unique voice across platforms. They facilitate narration, automation, personalization, and more. The platform is designed to streamline workflows and increase productivity for its users. Krybe voice agents are designed for seamless integration with existing systems. They work like real human assistants automating business processes. Listen to our AI voice agent handle a real customer interaction. Convert speech to text in real time, so you don't miss any details and can stay fully engaged during discussions.
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    Interactions Intelligent Virtual Assistant Reviews
    You can effortlessly connect with your customers, wherever, whenever, and however you want. Interactions Intelligent Virtual assistant makes it easier than ever to communicate with your customers and get things done. We are changing the way customers interact with us by combining the most advanced Conversational AI technologies with human understanding. Our Intelligent Virtual Assistant allows customers to speak or text naturally, in their own words, creating a seamless customer experience from beginning to end. Intelligent Virtual Assistants, or IVAs, provide modernized customer service that is not only conversational but also personal. Interactions IVAs powered by Conversational AI allow customers to speak as naturally as they would with a person, reducing frustrations often associated with automated solutions. Interactions IVAs are able to hear customers' words even in the presence of background noise, accents and poor connections.
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    Omilia Reviews
    Omilia Conversational Self-Service Solution, the only AI solution on the market today, can boast not one but at least 70 production-grade call centers worldwide. This gives enterprises unique advantages when they want to use Voice/speech/Text virtual agents, taking them into tomorrow’s AI powered services. Omilia Virtual Assistant apps are truly omnichannel because they are created once and leveraged horizontally. This provides seamless, end-to–end conversational AI experiences across channels including IVR systems and social messengers, smart speakers and mobile apps, email, SMS, and mobile app. One platform, one integration, all channels, all formats, same flawless conversational experience on each.
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    AlloBot Reviews
    Automate the response for your agents to repetitive and low value calls. AlloBot connects to your internal tools and identifies customers, providing them with a highly-personalized response based on specific characteristics. AlloBot is an AI conversational solution that handles omnichannel interactions with customers via voice or text. Don't make your customers wait. Conversational AI is the future. More than half of all customer requests involve simple, recurring questions. AlloBot automates the answers (or drafts of answers) to these questions, allowing your agents to focus on high-value cases. Leverage the power of an advanced conversational AI. Smart routing to the correct service based on requests.
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    Blueworx Reviews
    A cloud platform that is intelligent, infinitely scalable and customizable to meet all your needs. You can use the latest voice response technology to improve the quality of every interaction and build personalized, fast and efficient self-service across all channels. Artificial intelligence in your contact centre can transform your customer service. Our solutions enable dynamic conversations that are rooted in context and customer intention through intelligent automation, chatbots and virtual assistants. You'll build customer loyalty by creating a digital journey that meets the needs of your customers. You can increase your competitive edge by offering a flexible solution that is fast, efficient, seamless, and allows customers to connect with you via the channels they prefer.
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    Eqho Reviews
    Eqho, the first Conversational AI Voice Solution for Business, is available now! Capable of taking and making complex phone calls, and executing tasks on thousands of platforms. Eqho is an AI platform that allows you to have a conversation with your customers. Once Eqho is deployed, it can speak both to you and your clients. It will be able to understand your business enough to call leads, set up appointments, and sell your products. Eqho AI will be able to handle your inbound calls and know your customers' names. Eqho AI can now handle complex customer service issues 24/7 over the telephone. Let us show you the power of AI for your business.
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    The Answer Engine Reviews
    Our Conversational AI Platform converts data, matches replies, identifies intents and trains your bot. This allows you to have the most advanced Engine for any conversational touchpoint. Allow search across customer channels to provide real-time, accurate, and real time answers. Customers can purchase tickets, food and beverage directly from your channels via text or voice chat. Engaging interactions throughout the conversation will improve the guest experience. You can see reporting on visitor response data, including traffic source, request topic information, and traffic. Our AI Knowledge Engine can make your bot smarter. Our platform can integrate with existing bots to make them more efficient and knowledgeable.
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    ConnexAI Reviews
    ConnexAI’s advanced AI agent uses our proprietary Athena LLM technology to adapt to your CX requirements. AI Agents automate repetitive tasks, respond to complex inquiries and provide round-the-clock, instant support. This allows you to redistribute much-needed resources. AI Agent optimizes interaction management, inquiry servicing and frees your users to focus on the most sensitive of interactions. Chatbots are no longer able to match the human-like efficiency and communication that AI Agent provides. Reduces time and administrative costs by ensuring each interaction is handled quickly and effectively. Preloading contextual information and documentation on your AI agents will make it easy to train them, resulting in a workforce that is highly knowledgeable and contextually savvy. AI agent works around the clock, increasing CSAT through timely information and assistance.
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    Enterprise Bot Reviews

    Enterprise Bot

    Enterprise Bot

    $1000/month
    Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.
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    Vogent Reviews

    Vogent

    Vogent

    9¢ per minute
    Vogent is a platform that allows you to build intelligent, human-like voice agents. It provides a low-latency, highly authentic live voice AI that can make phone calls of up to an hour in length and execute follow-up tasks. Vogent automates phone calls in industries like healthcare, construction and logistics. The platform offers a custom end to end pipeline for transcription and reasoning, which results in low latency conversations that are human-like. Vogent's language models were trained on millions of conversations across hundreds of task types. They perform as well as humans when prompted or fine tuned with minimal examples. Developers can automate workflows and dispatch thousands of calls using a few lines code. The platform offers REST and GraphQL-based APIs and a dashboard that does not require any code to create agents, upload knowledge bases, track dials, or export transcripts.
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    Chatlayer by Sinch Reviews
    Chatlayer by Sinch is a powerful conversational AI platform that enables businesses to build and deploy multilingual chatbots across multiple channels. Its user-friendly, no-code interface allows seamless integration with CRMs, ticketing systems, and contact centers via APIs, automating customer interactions with efficiency. Featuring advanced Natural Language Processing (NLP) and ChatGPT integration, Chatlayer enhances engagement by delivering personalized and context-aware responses. Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI, it provides businesses with the tools to streamline support, improve customer satisfaction, and scale interactions effortlessly.
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    Avaya AI Virtual Agent Reviews
    Avaya AI Virtual Agent is a conversational AI solution designed to enhance customer interactions by providing natural, human-like engagement. It employs advanced natural language tools to understand and respond to customer inquiries, offering self-service solutions for common issues and seamlessly escalating to human agents when necessary. The system ensures that when a call is transferred to a live agent, the context and history accompany it, allowing the AI to analyze the conversation and provide agents with ongoing suggestions and relevant information throughout the interaction. Key features include 24/7 availability, omnichannel connectivity across voice and digital channels, support for over 100 languages, conversational AI capabilities, sentiment analysis, and robust security and authentication measures. By integrating Avaya AI Virtual Agent into their operations, businesses can create more efficient and user-friendly self-service applications, ultimately improving the overall customer experience.
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    Engagely.ai Reviews
    73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.
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    VoiceX Reviews
    Yellow.ai’s VoiceX platform is a revolutionary platform that reimagines the voice AI industry by delivering ultrafast, human-like interaction powered by advanced large-language models. VoiceX is optimized for ultra-low latencies of approximately 1.3 second. This ensures a smooth and consistent user experience. It includes back-channeling functions such as acknowledging, empathizing and encouraging users to keep going, fostering more dynamic and engaging interactions. VoiceX agents are able to adapt seamlessly to different use cases and requirements. They maintain context for the user throughout the conversation and deliver relevant responses based upon user history and preferences. VoiceX's AI agents are able to achieve human-level accuracy by capturing alphanumeric data. They also maintain contextual awareness in order to respond in a relevant and appropriate way. The platform instantly generates engaging and life-like voices based on various use cases and business needs.
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    Smith.ai Reviews
    Top Pick
    Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.
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    SoundHound Reviews
    We believe that every brand should have a voice. Every person should be able interact with the products around them by just talking. SoundHound Inc. is working with strategic partners to create a more connected world. We create custom voice assistants to help companies keep their brand, users, data, and customers. The Houndify platform is built on proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies. It provides conversational intelligence that is unmatched in the industry. Houndify all! Voice-enable the globe with conversational intelligence. A network of billions of products that are enhanced by innovation and monetization offers the opportunity to create a voice AI platform that surpasses human capabilities and adds value and delight. We are a global company headquartered in Silicon Valley. We have 9 offices in key markets, and 16 teams in 16 countries.
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    Callin.io Reviews

    Callin.io

    Callin.io

    $29 per month
    AI voice assistants for businesses of all sizes. Callin's AI voice assistants are designed to boost the growth of businesses by handling inbound and otbound customer conversations. Callin AI agents, which are easy to implement and designed for impactful results - are the quintessential additions to your team, incorporating the AI features that you've always imagined. Callin handles both internal and external calls, and responds to calls that are not answered. Human agents are outperformed in converting leads into customers. Our AI voice agents can be customized to meet your specific business needs. Answer every call, capture details of leads, and book appointments immediately. Follow up on incomplete applications and missing documents. Accelerate the process and maximize conversion. Remind your customers of upcoming appointments and payments, or send them important updates. Handle any number calls in the language of your customer's choice.
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    Voiceflow Reviews

    Voiceflow

    Voiceflow

    $40 per editor per month
    Voiceflow allows teams to create, test, and ship conversational assistants together faster and at a larger scale. Chat and voice interfaces can be created for any digital product. You can combine conversation design, product development, product copywriting, legal, as well as conversation design and development. All of this is possible with one platform. Eliminate content chaos and functional silos. Voiceflow allows teams to collaborate in an interactive workspace that consolidates all assistant information, conversation flows and intents. It also stores response content, API calls, and other data. 1-click prototyping makes it easy to avoid delays and large dev efforts. Designers can quickly create high-fidelity, shareable prototypes in minutes to help improve the user experience. Voiceflow is the best tool to speed up and scale app delivery. You can speed up your workflow with time-savers such as drag-and-drop design and rapid prototyping. Real-time feedback is also available.
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    ElevenLabs Reviews
    The most versatile and realistic AI speech software ever. Eleven delivers the most convincing, rich and authentic voices to creators and publishers looking for the ultimate tools for storytelling. The most versatile and versatile AI speech tool available allows you to produce high-quality spoken audio in any style and voice. Our deep learning model can detect human intonation and inflections and adjust delivery based upon context. Our AI model is designed to understand the logic and emotions behind words. Instead of generating sentences one-by-1, the AI model is always aware of how each utterance links to preceding or succeeding text. This zoomed-out perspective allows it a more convincing and purposeful way to intone longer fragments. Finally, you can do it with any voice you like.
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    byVoice Reviews
    Automate customer interaction with our comprehensive Conversational AI Platform, which includes voice and text solutions that are tailored to your business's needs. byVoice, a dynamic software development company that specializes in advanced B2B products and solutions, is an innovative and dynamic company. We drive business growth and efficiency with our expertise in cloud-based technology, AI tools, Unified Communication systems and AI tools. Our team is dedicated to the success of our clients, and we value reliability and deliver tailored solutions for their unique needs and goals.