Alternatives to PolyAI

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management.

Kore's AI first virtual assistants streamline and automate the customer journey via voice and digital channels. They can respond to complex questions with high accuracy and deflect them. SmartAssist is an AI-first customer experience platform. It automates inbound calls and digital interactions to increase containment and improve Net Promoter Score (NPS). BankAssist is an intelligent virtual assistant that delivers personalized, conversational banking experiences across a variety of digital and voice channels. The Kore 'no code' platform and solutions combine an AI-first conversational interface with digital UI. The platform allows enterprises to design, build, test, deploy, and maintain AI-powered virtual assistants, process advisors, and digital apps in less than 30 days. Kore's vertical and horizontal solutions are highly customizable, domain-trained, and easily deployable on a variety of digital and voice channels.

Create conversational bots to use with video platforms such as Zoom, Google Meet, Facetime, and Google Hangouts. It's easy and takes only minutes. You don't need any programming knowledge, just write the conversation. Bots that use natural language to interact with users can be created. No IVRs, buttons, or other restrictive options. Simple, natural, and flowing conversation. Create rich, deep conversational flows. You can choose from the largest collection of conversational components (CoCos) in the world. You can create your brand ambassador, personal assistant or team member. Create a video bot, personalize the avatar and meet your users wherever they are. Our platform allows for easy integration into websites, messaging apps, online meeting platforms, and social media. We'll bring the chatbot wherever you are. Your own bot voice, video, or text can be created and published. Your audience will have a seamless experience while you reduce your team's workload.

Enterprises can now use an AI Voice assistant to facilitate customer interaction channels in many languages. Intelligent Voice Assistant powered with conversational AI. To enhance customer experience, go beyond IVR and drive natural conversations. Our AI Voice Assistant learns from every conversation. Our AI Voice Assistant can be deployed to understand the intent of your customer and automate sales, marketing, and customer service. Our AI Voice Assistant can accurately understand your client's needs. It provides prompt answers and correct directions to customers, making them feel valued. The AI Voice Assistant is always aware of customer interactions. It can understand the context, history and preferences of customers to provide a personalized customer experience. Reduce response time and perform repetitive tasks. Customers can communicate with you faster, easier, and more efficiently, all while being available 24 hours a day. Your agents can now focus on solving complex problems and increasing revenue.

All you need to build, train, and manage voice assistants is one place. Talkie is your one-stop shop for conversational AI. It allows you to create powerful virtual agents without writing any code. It is easy to implement. Scales on demand. Our voice assistants are easy to interact with. Customers can speak at their normal pace, interrupt, or change the subject at will, much like a conversation between people. Voice assistants are able to answer repetitive queries and provide support 24 hours a day, significantly reducing your contact center costs. To improve customer service, provide zero on-hold time as well as first-call resolution. Agents can spend more time solving complex queries and providing personal support. Customers will be less frustrated if they receive the same level of service and accuracy on every call. You can create virtual agents by using a drag-and-drop interface. This allows you to quickly create agents that help customers reach their goals.

HumanFirst offers a highly efficient infrastructure and workflows for exploring, curating and scaling your AI training data. We produce the capabilities to scale NLU & NLP. HumanFirst is a conversational AI platform. Real voice-of-the-customer data, always in the loop. HumanFirst Studio makes it easy to work with text and voice data to train and maintain NLU models that understand natural language. You can replace ad-hoc data collection and labeling with a seamless experience that lets you build and improve your AI's performance with real data. To train AI that understands customers, import your Search and Help Center requests and emails. Improve accuracy and discover intents. It is difficult to figure out what intents you need and to come up with training phrases manually. This can lead to poor coverage and inaccurate intents.

Prodigal is a pioneer of Consumer Finance Intelligence, a new category of AI software that derives actionable insights by analyzing agents' conversations with customers and patients. Collection agencies, lenders, and healthcare providers rely on Prodigal to boost profits, customer experience, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Headquartered in Mountain View, California, Prodigal’s global team is on a mission to build the intelligence layer that powers Consumer Finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company.

The OmniBot Platform is an "end-to end" solution that allows companies to quickly develop and scale intelligent chat and voice assistants. OmniBot is the only European vendor that offers a credible alternative for the large platform vendors from China and the USA. OmniBot has provided solutions to well-known businesses that previously relied on foreign technology solutions such as Google Dialogflow, Amazon Lex, IBM Watson, and Google Watson. OmniBot customers and partners include Volkswagen and Deutsche Telekom, T-Systems and EWE, Cewe Color and Lufthansa. Deutsche Bahn is also a market leader in the USA, Middle East, and Asia (India, Japan). The OmniBot Platform can give conversational intelligence to almost any software or hardware with natural language understanding and humanlike voice.

An independent platform that is constantly learning allows you to integrate voice and conversational intelligence into products. The next-generation multilingual Voice AI-powered contact center automation platform has been designed to have human-like conversation. VIVA uses a unique conversation framework to understand intent. Dynamically creates custom conversations with customers. Available 24x7. Supports 10 languages and 160+ dialects. High value through Voice AI banking solutions for the digital economy.

Claude Pro is a large language model that can handle complex tasks with a friendly and accessible demeanor. It is trained on high-quality, extensive data and excels at understanding contexts, interpreting subtleties, and producing well structured, coherent responses to a variety of topics. Claude Pro is able to create detailed reports, write creative content, summarize long documents, and assist with coding tasks by leveraging its robust reasoning capabilities and refined knowledge base. Its adaptive algorithms constantly improve its ability learn from feedback. This ensures that its output is accurate, reliable and helpful. Whether Claude Pro is serving professionals looking for expert support or individuals seeking quick, informative answers - it delivers a versatile, productive conversational experience.

Hyro is the first global adaptive communications platform. Hyro enables enterprises to use their most valuable channels, services, and platforms with plug-and-play conversational AI and natural-language automation. This allows them to communicate and flex their processes across all channels, platforms, and channels, including contact centers, chat solutions and SMS. You can say goodbye to rigid chatbots or voice assistants that are dependent on intent-based flows and constantly fail. Hyro's adaptive advantage for enterprises is bringing a new era of conversational technology. It is quick to deploy, easy-to-maintenance, and easy to scale. This allows Hyro to conserve valuable resources while generating more conversions and revenue-driving insight.

Engage customers using an AI-powered digital assistant. It captures users in a personal way and provides actionable insights for your sales, service, or marketing teams. Oracle Digital Assistant is much more than a chatbot. It provides answers across all customer touchpoints. Conversational CX enhances customer relationships by personalizing interactions at scale. Oracle Digital Assistant is built on Oracle's next generation cloud infrastructure. It uses AI and natural language understanding (NLU), to simplify customer acquisition and retention. It uses context and profile to automate tasks such as personalized recommendations and informational queries. Customers and sales personnel have seamless access to information via text and voice. Oracle Cloud CX users can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate creating configured quotes using voice commands.

Inforobo is the first voice-enabled automated information assistant bot platform platform. It also offers an artificially intelligent response system in Software as a Service mode. This provides all in one solutions for customer service, sales, website assistance, and natural language interfaces for knowledge-base. Your website visitors can engage in automated conversations via the Inforobo bot platform. This allows them to chat or simply talk to the virtual assistant using speech to text and speech to speech features. The bot, or virtual agent, acts as a guide and provides answers to customers, helping them make shopping decisions and seamlessly increasing your sales. Inforobo's artificial Intelligence provides front-line support, so your customer service staff can focus on more difficult tasks.

We are psyched to announce the quirkiest penguin from the chatbot maker’s family… And drumroll 🥁 Ta-da! BotPenguin! BotPenguin ensures that you engage your customers and visitors anywhere, anytime with that awesome live chat, godly 60+ no-code integrations and a mighty unified inbox to access all chats. Build stronger customer relationships on every touch point with an omnichannel chatbot that can carry conversations in your brand’s voice. Supercharge the AI bot into an omniscient helper! By harnessing the magic of web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations. You can create an assistant that's not just smart but practically clairvoyant! These AI chatbots can provide conversational experience to your customers on WhatsApp, Facebook, Instagram, Telegram, Websites, or Mobile Apps.It is a virtual assistant trained on your data to generate leads like a pro, support your customers and schedule appointments at ease. Strike the right cord at right time with laser-focused marketing automation through drip & broadcasts and bulk message campaigns.

Our live chat tools allow you to provide great customer service for multiple agents. Our APIs allow you to integrate with our chat, CRM, and social media tools. To maximize your results, choose from 100% bots, 100% live chat, or a hybrid model. Our AI engine uses Natural Language Processing (NLP). It helps us understand the intentions of users in common business contexts. Our engine can handle text and voice messaging, and can be supplemented with third-party AI tools. Our AI uses cognitive models and machine learning. The platform is robust and allows you to customize your bot behaviors. The Botmaker API allows you to integrate your preferred platforms for one or more functions, such as CRM, live chats, reporting, specific AI processing and pipeline management. We can help you create and integrate custom projects.

Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks.

With Conversational AI, Natural Language Processing and Robotic Process Automation (RPA), optimize the entire conversation to improve customer service and agent productivity. An intelligent virtual assistant (IVA), an Omnichannel AI-driven intelligent virtual agent (IVA), driving customer engagement and increasing self service and automation rates across IVR and web. U-Self Serve uses Conversational AI to deflect transactional interactions from high-cost agents. Voiceprints can be used to verify the identity of agents and increase customer trust. Monitor agent ID throughout the agent shift and notify supervisors in real-time if there is an ID problem. Use AI and real-time call transcription for in-call alerts and guidance. You will see an increase in agent productivity, a decrease in time spent on ACW summaries, and an improvement in accuracy.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Zaion automates large volumes of calls and supports advisors on daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher-value-added tasks, better availability to the customer, versatile, cross-functional and higher employee satisfaction. Voice-signal analysis can detect tone, emotions, gender, and more. Security, data protection and compliance with GDPR. The intuitive interface of the Botcenter®, a tool for activity-management and supervision, revolutionizes the way conversations are analysed in real time. A callbot is a program that interprets customer intentions in natural languages and provides a precise response based on the context. Bots become more intelligent over time and more efficient through machine learning. It is the best-selling bot on the market for its cognitive capabilities. It includes models that are applicable to every industry. This allows automation of many different use cases.

Alan Studio is a simple, but powerful IDE that addresses the challenges of voice interface design. You can create and test conversational scenarios, maintain dialog versions, and publish the results to a Sandbox or the production environment. Let Alan do the rest while you focus on the bigger things. Alan records key data such as the frequency of users' use, session length and utterances to allow you to see how customers interact using a voice assistant within your app. This data can be used to analyze user behavior and flows, identify unhandled commands, and optimize voice assistant effectiveness. Alan provides and manages the infrastructure needed to plan, scale, and maintain voice deployments. You only need to embed the lightweight client SDK into your app in order to integrate with Alan. You can create a chatbot in your app to answer frequently asked questions, handle common requests, or just have human-like conversations.

Artificial intelligence to improve your customers' digital banking experience Abe.ai provides financial institutions with the ultimate solution. It delivers pre-built, white label Virtual Financial Assistants and a Conversational AI Platform that allow them to engage customers in their preferred language and channels. Financial wellness for customers and operational efficiency for banks. Artificial Intelligence (AI) is transforming digital banking. A Virtual Financial Assistant (VFA), which uses data to support financial wellness, is available to consumers. Financial institutions also gain greater operational efficiency, more data on customers, as well as a better user experience. Abe.ai technology was specifically designed for technology in banks, credit Unions, and wealth managers. Personalized data models enable better language understanding. Talk naturally as if speaking to a bank teller.

The world's first autonomous contact centre that uses voice AI to bring an unmatched customer experience and a high level of flexibility. With flexible, natural-sounding AI-powered conversations, customers can solve their problems over the phone. They are able to accurately identify customer intent and provide fast resolutions. With 24/7 service available 24/7, you can answer every call instantly and reduce hold times. You can scale customer service without incurring huge costs, training new agents, offshoring or planning for seasonal fluctuations. Reduce your customer service costs dramatically. You only pay for what is needed, and you don't have to commit to additional capacity. You can track customer satisfaction, track average handling time, and uncover new trends such as competitor mentions, defective product, and upsell opportunities to better serve customers than ever before.

OptiTalk is a bot/software agent that can perform tasks based on questions or commands. These Intelligent Virtual Assistants or Intelligent Personal Assistants can be programmed for efficient handling of primary communication, queries or problem resolution. OptiTalk can understand human speech/text and respond with synthesized voice/chat messages. Our bots are constantly improving with features like machine learning, natural-language processing, and deep-learning. They can analyze, predict and provide virtual assistance similar to human responses in real-time. Can provide contextual virtual support for cognitive issue resolution, and assisted purchasing. Our Interview bots can mimic human-led interviews along with automated scoring and recordings of sessions for review/playback.

Instant, conversational service - wherever your customers need it. Customers expect 24/7/365 responsiveness from companies, across a variety of channels and devices. An AI-driven chatbot can give customers what they need. Astute Bot provides self-service via web chat, SMS and social messaging. Customers can find the answers they need and connect with a human at any stage of the interaction. Astute Bot™, a single platform that allows customers to self-service across all channels, provides an easy way for them to do so. Intelligently interprets the customer's question and engages in back-and-forth dialogue to capture information. Based on what the bot has done, decides how best to answer the question. To provide a personalized response, the bot pulls information from multiple sources, including knowledge bases, order systems, and internal documentation.

Create multimodal, voice and chat experiences that are world-class at the speed of your thoughts using an elegant yet intuitively designed platform. Use the same bot across multiple chat or voice channels, while customizing the content to suit the medium. With robust analytics and alerting features, you can eliminate guesswork and gain peace-of-mind. Use bots to deliver the best customer experience across chat, voice and our patented technology. Conversations by NLX provides a no-code platform that allows you to build, manage, and analyze all customer conversations from a single central location. The platform allows brands to create multimodal, voice, chat and personalized conversations in one place. With built-in reporting, teams can adapt conversations based on real-time qualitative or quantitative customer feedback.

Our chatbot answers your most common questions and informs your employees 24/7. It also assists your HR professionals and boosts your productivity. Your chatbot, an IT/business expert, reduces support costs and creates an interactive, fun, and personal experience for employees. Your chatbot will accompany your Web visitor on their online journey. It will provide information that will help them make an informed decision and purchase. The avatar is a virtual employee that can express emotions and have a voice. This allows for a more natural and effective interaction. It can also be your brand ambassador and identity. Living Actor combines the best in natural language processing (NLP), voice, and AI in an intuitive platform that you can use in just a few clicks. Our priority is the performance and efficiency your chatbot.

A managed service specifically designed for bot development. Create intelligent, enterprise-grade bots that enhance the customer experience and keep you in control of your data. You can build any type of bot, from a Q&A bot or your own branded virtual assistant, to quickly connect your users with the answers they require. By easily integrating Cognitive Services, you can create a bot that can interact with users naturally. Open-source SDK and tools are available to help you build, test, publish, and publish your bot on Azure. Your bot can be deployed to popular channels wherever your customers interact. You can create your own virtual assistant with solution accelerators. Integrate bot service across multiple communication channels to reach more people, more often. You can use bots on your website, apps, Microsoft Teams and Skype.

Hoory is an innovative AI support assistant designed to enhance customer communication and resolve the challenges associated with customer service. With round-the-clock availability and instant responses, Hoory AI guarantees a seamless user experience, eliminating the typical frustrations of customer service interactions. This state-of-the-art tool enables businesses to establish a superior customer service system, increasing efficiency and reducing costs. Additionally, Hoory AI improves the workflow for support agents by offering a shared inbox feature that ensures smooth communication. By leveraging the capabilities of conversational AI, machine learning, and natural language processing, Hoory AI represents the future of customer service. It automates routine tasks, provides immediate responses, and delivers personalized customer experiences, helping businesses handle inquiries more effectively and efficiently.

Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human

Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact.

Conversational platform for Rasa teams Empower conversational engineers and designers with a collaborative platform built upon Rasa. Ship AI enabled chatbots quicker. All conversations can be designed and implemented in one go. Our intuitive conversation-based interface allows you to create natural dialogue flows. You can add natural language examples and create rich responses using buttons, images and carousels. Engineers should be focusing on API integration and systems. Complex conversational forms can be created. No-code flow editor allows you to create complex conversational forms, whether you need to collect information or prepare an API call. Translate your assistants instantly Create multilingual assistants The dialogue structure is the same for all languages. Responses get translated into other languages. Each language gets its own NLU model with a configurable training pipeline.

A platform that is multilingual, scalable and device-independent is essential for the delivery of conversational AI applications that grow with your business. It can seamlessly integrate with third-party applications and back end systems, and support enterprise-level call volumes and text volumes. It is also easy to use. CSG Conversational AI creates more personal and engaging customer experiences. Create a variety of conversational interfaces quickly. You can build once and deploy across multiple languages and on multiple channels. Natural language allows customers to interact with technology in a natural way. Customers can speak or type the way they would normally, instead of responding to prompts. Customers can connect with you through multiple channels, speeding up resolution time, improving brand experience, and creating loyalty.

The Tilde.AI conversational AI platform offers a new customer service experience. Multilingual chatbots are available with cutting-edge natural language understanding capabilities. This will allow you to help customers across borders and communication channels. Chatbots from Tilde.AI converse in the user's native language. Machine learning chatbots are able to understand textual and voice inputs, identify the user’s actual intent, and respond via text, visual media, voice, or text. Tilde is a European language technology research center and a pioneer in using neural network to process even the most complex, under-resourced languages. Our products and services have been used by thousands of people and organizations, including the European Commission and many multinational corporations like Microsoft, IBM, and others.

Artificial Intelligence created by humans, for humans. Userbot is more than a chatbot. It is the first Artificial Intelligence to automate conversations between people and companies. AI + Humans: Together. Find the perfect solution! Userbot allows you to quickly and easily reply to all messages in a personalized way. Installing Userbot Essential takes just a few minutes. To install me, you don't need to be a technical expert. All you have to do is copy and paste the following instructions. Machine Learning. The Userbot AI learns directly from you. Technology based on natural language understanding and interpretation has been developed by us. Userbot learns from conversations that have been resolved and previously managed. Turnkey consultation Userbot Enterprise can be tailored to your business. Our advisors will analyze your company's processes and dynamics, and then create a customized solution for you. Userbot trained by Userbot

Chatbots, AI-powered calls, actions for voice assistants and chatbots can be built to understand the intents of your customers. More leads can be collected from your existing channels, such as social media, websites and messengers. Chatbots can process up to 80% routine requests independently. The chatbot can transfer the conversation to a specialist if necessary. The chatbot can accept payment and grow the sales funnel. The chatbot gathers feedback from users to improve the user experience. The chatbot reminds users about abandoned carts and informs them about special offers or the arrival of new products. Chatbots can use intents to help them understand a problem. They can identify the problem of the customer and then respond according to the logic of that scenario. The chatbot, developed by Aimylogic, can recognize greetings, goodbyes and consent, rejections, gratitude, and curses. Simply insert the block that you desire into the scenario.

Allow your customers to solve problems, get answers, and take action by delivering a natural conversational experience. Deploy a AI agent who is always available, empathetic and aligned with your brand voice and tone. Help customers with their most complex issues - whether it's an exchange or a subscription update. Use analytics and reporting tools to improve your customer experience. Sierra's conversational AI allows your company to create an AI agent that's personalized to your business. Imbue your agent's identity with your company policies, processes and knowledge. This will ensure that your agent represents your business to the fullest. Set goals to help your agent find the best solutions. Create guardrails so they stay on track and in line with your policies. Conversational AI doesn't just mean answering questions. With Sierra, your AI agent is able to take action.

Intelligent chatbots will help you prepare for future CX challenges. Your brand's customer conversations are crucial. It is crucial that you pay attention to every conversation. It's easy to enhance your conversation with Artificial Intelligence, which has unlimited potential. Sensiple is acutely aware of the importance of Conversational AI in providing personalized, proactive, perceptive, and delightful conversations to customers. Our Intelligent Chatbot Jenie, our strong effort to bring technology, people and processes together in a seamless conversational experience where every customer's voice and employee's are heard. Jenie, a multi-lingual chatbot powered by natural language processing, can provide you with round-the-clock customer service. It has the ability to understand the contexts of your users queries and can even be used as a human conversational agent.

Automating conversations across voice and text channels is a valuable, even essential, way to improve customer experience and save cost. Yet the slow, complex and expensive traditional process has blocked progress. Today, however, the era of manually curated knowledge bases is officially over. Zammo.ai enables you to create a ChatGPT-like experience using your web pages, knowledge base articles and document repositories. The experience can be made accessible across voice, text, Telephony/IVR and social channels and in multiple languages. The Zammo application resides securely on your Azure tenant. With Zammo’s user-friendly, affordable, and cross-platform solution, enterprises of all sizes can have a branded presence on voice, and deploy conversational communications in a surprisingly short amount of time with little or no professional IT help.

You can easily pivot by using digital over in-person. Customers and employees can access self-service efficiently. Embrace omnichannel. Give customers 24/7 self-service and get an AI advantage over the rest. A chatbot solution that is secure and compliant with regulatory requirements can streamline patient care. Automate workflows. Automate workflows. Onboard, engage, enable and empower employees anywhere, anytime. NativeChat allows organizations to automate repetitive tasks using natural language interfaces. It has a rich developer toolkit and is very flexible in terms of deployment and integration to voice and conversational platforms. With an innovative bot engine in-house, it takes a short time to get to market. Programming-language agnostic, low-code implementations. A chatbot that is easy to train and configure can tap a new communication channel and model visitor journeys. Visitors will enjoy personalized, always-on experiences.

SiteSpeakAI can create a chatbot that will answer your questions in real-time and 24/7. Your chatbot can be retrained as the data on your website changes. Your chatbot is always up-to-date with the latest information. Customize your chatbot's style and colors to match your brand. You can customize the chatbot to match your brand voice. You can add your ChatGPT powered chatbot to your site with just one line of code. No need to install plugins or extensions. SiteSpeakAI gives you detailed analytics on your visitors' interactions with the chatbot. This data can be used to improve your lead conversion rates.

Our intelligent conversational AI solutions allow you to easily and quickly service your customers. With just one click, you can build your bot in one language and have it understand over 100 languages. We are a platform that does not require any coding. Users can create and manage bots for their business without having to know any coding. Chat with customers via Facebook Messenger, WhatsApp, Google Assistant and Amazon Alexa. Our intelligent AI provides detailed insights into your conversations, and offers tips for improving them. Our AI technology powers the myBo bot, which assists customers of Belfius Insurance with their claims. This frees up time for human agents to deal with more complicated cases. Get a 30-day free trial account to create your own voice and chatbot. It's simple and requires no IT skills. You can try it for free, so don't take our word for this. Chatlayer is more than a conversation platform. It's also a partnership platform! Our trusted partners will help you get the most out our tools.

Instantly create a virtual assistant to help your business. Each solution includes a set of industry-specific skills that can automate and solve all common use cases. Multi-turn dialogs and training data are embedded in every skill. Simply import the skills that you require and then deploy. We provide curated skills sets for your industry that automate common use cases and deliver immediate results. The Avaamo platform includes the tools to create advanced virtual assistants that use natural language to provide an intuitive, automated experience. You can build once and deploy anywhere. Our IVAs are able to speak 29 languages and can run on any platform, device, and service. All IVAs have built-in conversational Intelligence, deep Integrations, and enterprise-wide security, compliance and data encryption.

Every conversation should count. Online conversations can be messy. Voices can get lost in the noise. Ideas are lost in the noise. Agora was created to empower people to solve problems together, one actionable conversation at time. Conversations can take place in many places. It takes superpowers to discern the signal from the noise. Agora automatically finds actionable insights through machine learning and natural speech processing. These insights will help you optimize your workflow and get you on the road to greatness. Prioritize intelligently. Based on any customer message, instantly predict urgency, churn probability, and resolution path. Identify trends. Keep up-to-date with the latest trends, suggestions, and issues in real time. Suggestions for a solution. Suggested response will save you time and help you avoid common questions.

ChatGPT is an OpenAI language model. It can generate human-like responses to a variety prompts, and has been trained on a wide range of internet texts. ChatGPT can be used to perform natural language processing tasks such as conversation, question answering, and text generation. ChatGPT is a pretrained language model that uses deep-learning algorithms to generate text. It was trained using large amounts of text data. This allows it to respond to a wide variety of prompts with human-like ease. It has a transformer architecture that has been proven to be efficient in many NLP tasks. ChatGPT can generate text in addition to answering questions, text classification and language translation. This allows developers to create powerful NLP applications that can do specific tasks more accurately. ChatGPT can also process code and generate it.

Technology that directly impacts your customer experience team's performance. To significantly increase organizational throughput and CSAT scores, engage ASAPP customer experience performance platform (CXP). CX performance can be limited by inflexible and archaic architectures. Adding layer after layer of technology to your business has not resulted in a reduction in agents, lower costs, or happier customers as they promised. Our technology is specifically designed for agents to better serve their customers. Bots are not going to replace your agents, despite vendor claims. Agent assistance is not enough. Machine learning allows the platform to gain insight into how your best agents respond to customers' needs. Agent Journeys™ is more than just the conversation. It's the combination of words and actions that make up Agent Journeys™.

Rep AI combines behavioral AI (built-in) and conversational AI from ChatGPT to deliver personalized shopping experiences for everyone. ChatGPT is a conversational shopping assistant. Rep will handle the entire shopping process right in the chat - even the checkout. Every conversation is contextualized and focused, as it should be. AI will constantly scan your website to ensure it is always up-to-date. Let AI do the heavy lifting. Our AI will answer all questions about products in a conversational manner. It can even understand idioms, slang and other slang. Includes multi-language conversations, contextual support, and an AI that is built to work 24/7. We use a deep-learning predictive algorithm to detect in real-time visitors who need help and offer them hyper-contextual and personalized artificial intelligent shopping assistance.

People expect businesses to communicate digitally in their personal lives. You should be able to meet their needs at the point they need you and provide support in the channels they prefer to keep them coming back. You can quickly see what customers are thinking and provide context to help you understand their needs. Customers don't want help from someone who has to jump through hoops. With intelligent virtual assistants and knowledgeable live agents, customers can be assisted in a more intuitive way. Reduce unnecessary repetition by customer and agent and eliminate ambiguity through CoBrowsing.

Symbl is an API platform that allows developers and businesses to quickly deploy conversational intelligence on any channel. Our APIs provide access to machine learning algorithms that can infuse any type of conversation data to uncover actionable insights across all domains and channels (voice chat, email, social) without any need for training data, wake words or custom classifiers. Symbl makes collaboration easy at scale by democratizing conversational technology. Our proprietary workplace productivity API allows organizations to scale up our technology. This allows brands to optimize key workflows and improve customer experience. Our API can be tailored to your needs, whether you're a veteran developer or just starting to explore ways to harness employee collaboration.