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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A PolyAI voice assistant can have a natural conversation with customers for as long as it takes to solve their problem. Your customers can speak as they wish, without having to guess keywords. In the past, building a voice assistant meant spending months gathering thousands of training data. No additional training data is required for any use case. Our technology is pre-trained in billions of natural conversations. Our voice assistants are able to learn new languages quickly while maintaining the agent behavior, business logic and voice of your brand so that all customers are served equally. We are so confident in the ability of our voice assistants to scale that we don’t charge for maintenance.

Description

VoiceBun is a user-friendly, open-source platform designed for creating and managing voice agents without any coding requirements, enabling users to build AI-driven conversational assistants simply by using natural language prompts. This innovative tool seamlessly integrates speech recognition, extensive language models, and voice synthesis within a single framework, allowing you to set your agent's objectives, initial greetings, and connect various tools and data sources; as a result, VoiceBun autonomously generates the necessary conversational structures, state management, and API links to effectively manage incoming and outgoing communications for customer support, appointment scheduling, lead qualification, and various other tasks. Accessible through a web-based interface, it offers mobile compatibility and individualized deployments using user-specific subdomains, while its built-in analytics feature reveals call transcripts, usage statistics, success rates, and sentiment analysis trends. Furthermore, the platform supports various integrations, including telephony options, webhook actions for external processes, and role-based access controls, all safeguarded with encrypted credentials to ensure robust enterprise-level security. With VoiceBun, even those without technical expertise can easily create powerful voice agents tailored to their specific needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Dialpad Connect Yes 
Operata Yes 

Integrations

Dialpad Connect No 
Operata No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PolyAI

Founded

2017

Country

United Kingdom

Website

poly.ai/

Vendor Details

Company Name

VoiceBun

Country

United States

Website

www.voicebun.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant No 

Product Features

Alternatives

Alternatives

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