Alternatives to Optius Digital OSS

A comprehensive range of OSS/BSS applications is available, encompassing Customer Care and Billing, a Self Care Portal, Asset Management and Service Desk, Network Management, and Application Performance Monitoring, as well as Infrastructure Planning and Buildout. Services can be swiftly defined, provisioned, monitored, and billed, allowing for quick revenue generation. These applications are designed to seamlessly integrate with both modern and legacy systems, offering flexibility and extensibility with rapid deployment capabilities. Businesses can prioritize deploying the most crucial applications first, with the option to add more as needed. Verax Customer Care & Billing (CCB) facilitates both pre-paid and post-paid billing for various products and services, consolidating four essential business applications—Customer Care, Product Catalog, Self Care, and Billing—into a single platform, which minimizes integration costs and time while enhancing time-to-market at a competitive price point. Furthermore, CCB is pre-integrated with Verax OSS applications such as NMS, Service Desk, and Provisioning, thereby simplifying the integration process between OSS and BSS and delivering advanced "looking glass" capabilities for enhanced operational oversight. This integrated approach not only streamlines business operations but also fosters a more agile response to market demands.

OneBill is an integrated subscription management, billing and revenue management platform that powers customer lead-to-revenue generation. OneBill supports all types billing models, including subscription billing, usage-based billing, one-time billing, and subscription billing. Open APIs make OneBill easy to integrate with other enterprise systems, such as payment gateways, carriers & service providers and accounting & admin. The platform covers all aspects a business, including CPQ, automated order activation, billing & Invoicing, billing & invoicing, revenue reporting, customer subscription management and channel partner commission management. OneBill is a revenue management and billing solution that integrates with the most trusted solutions in the world. It has helped SMBs, SMEs and large enterprises reduce billing errors, compliance risks, and drive greater efficiency.

ZIRA Group provides a comprehensive BSS platform that empowers telecom companies with advanced tools for managing customer relationships, orders, billing, and revenue. Featuring a cloud-native, modular approach, ZIRA's solutions allow businesses to scale operations quickly while maintaining full flexibility. The AI Telco Platform leverages predictive analytics for smarter decision-making, and the platform’s low-code functionality enables faster deployment with minimal IT reliance. With ZIRA, telecom companies can improve their customer service, reduce operational costs, and accelerate growth by enhancing their existing infrastructure.

As telcos adapt to the digital business environment and launch innovative services on the Internet of Things - often in collaboration with other partners - telecom billing systems play a powerful role in facilitating the creation of new services that are based upon real customer needs and monetized effectively. This requires that telecom revenue management is given close attention. Comarch Convergent Billing System, a key component of Comarch BSS is pre-integrated with modules such as Comarch Product Catalog or Comarch BSS Mediation. Comarch CBS has a real-time, online charging system for any service type. It also facilitates the creation of new business models with partners. Comarch Convergent Billing System (CCBS) is a flexible, scalable, high-capacity telecom billing data management system that can be used to monetize service providers' services.

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.

Cerillion is a pre-integrated end-to-end BSS/OSS suite for mobile, fixed, cable and multi-service communications providers. It combines the functional depth and flexibility of best-of-breed, with the operational efficiency of an end-to-end integrated system, to deliver the ultimate in system agility. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, Cerillion supports any deployment model: - As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues - In a mixed deployment, where selected modules may be replaced by 3rd party applications - Individual best-of-breed modules and point solutions The suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed services options.

MaxBill is a catalyst for operational transformation, helping businesses to achieve hyperautomation, which allows them to market, create, and monetize existing services. Our smart BSS solution is designed for both SMBs and enterprises. It serves as a solid foundation to the company's digital ecosystem that is data-driven, compliant, intelligent, customer-centric, data-driven, and partner-centric. Our solution has been implemented successfully to support the growth of telecommunications, utilities, gaming, and energy service providers in highly competitive, changing markets. You can take complete control of your commercial operations through seamless integration of service connections with a complete cash-to-meter functionality that includes billing, metering and payments. Maximize market trends and grow your business with MaxBill technology-powered automated billing and revenue management platform.

Unified Communications, OTT, and telecom providers can configure, launch, and monetize any type communication service in IP networks. This includes Unified Communications, Hosted IP PBX / IP Centrex and SIP Trunking. DID Management, DID Management, OTT Voice and calling cards. VoLTE/VoWiFI are some of the key functional modules. Key functional modules: Class 4 & 5 SIP softswitch, for residential and enterprise telephony service; convergent online billing, service provisioning and charging (optional).

A digital BSS platform that includes convergent billing, billing, digital CRM, partner management, and many other modules. This allows for rapid delivery, monetization, management of the most recent communications services, and allows for rapid delivery. Alepo Digital Business Support System includes a CRM that digitizes customer experience and improves retention. It automates workflows, streamlining support and sales. Alepo's device-responsive, omnichannel self-care system with AI chatbot integrations allows customers to get instant support 24x7x365. This empowers customers to choose their preferred platform while reducing the burden on CSRs. Alepo's central product catalog allows operators to quickly launch new offerings in response a changing market demand.

Billing is often intricate, necessitating meticulous precision and a commitment to exceptional service. iCommVergence offers a comprehensive solution that enables you to manage billing for contemporary telecommunications services while equipping you for future demands. This automated platform streamlines the billing process, allowing you to issue invoices punctually and with greater efficiency, often requiring fewer resources and less time than your current practices. Embrace a unified, cutting-edge OSS/BSS platform designed to facilitate various functions: manage all billing tasks through one system, utilize table-driven features for enhanced adaptability, elevate customer service experiences, nurture a unified multi-service framework, create a rules-based engine for added flexibility, oversee billing, customer support, rating, issue management, payment, and point-of-sale operations, connect web-driven technology with third-party services, explore customizable bundling and discount strategies, and enhance workflow efficiencies throughout your organization. This approach not only simplifies billing but also positions your business to thrive in an evolving telecommunications landscape.

Our highly adaptable billing software is designed to enable mobile virtual network operators (MVNOs) and telecom operators to innovate and energize the mobile industry. With seamless integration capabilities, our scalable billing and business support system (BSS) solutions empower you to shape the future of mobile services. By optimizing and automating essential billing and back-office operations, our software also facilitates 5G monetization and the development of innovative service offerings that challenge conventional business models. We address a wide range of billing and revenue management challenges, placing you firmly in control of your financial processes. Leverage our platforms to streamline and enhance access to MVNO, over-the-top (OTT), Internet of Things (IoT), and 5G sectors, utilizing our real-time Diameter Online Charging System (OCS) bridge as the central network access enabler. Furthermore, we support groundbreaking MVNOs by providing not just billing and BSS solutions but also expert guidance for initial setup and ongoing revenue management strategies. In this rapidly evolving market, our commitment to your success ensures that you remain competitive and responsive to changing consumer demands.

The Symphony billing platform empowers you to swiftly and effortlessly launch new products or applications within your current business infrastructure. You can choose to integrate just the necessary modules or utilize the complete end-to-end solution, allowing our adaptable and scalable system to evolve alongside your needs. With Symphony's real-time data transaction handling and mediation, you gain insights into your customers' accounts, enhancing your ability to manage those relationships in a more profitable manner. This flexibility ensures that as your business grows, your billing system can seamlessly adapt to meet changing demands.

For over two decades, Aradial Technologies has been delivering innovative billing, policy control, and AAA software solutions to internet service providers of all sizes. Both smaller ISPs and major providers with millions of users can seamlessly incorporate Aradial into their existing IT and Network frameworks. Aradial's diverse product lineup unlocks a plethora of opportunities for various sectors, including ISPs, MNOs/MVNOs, Hotspots, WISPs, LTE, FTTH, and mobile technologies like 3G, 4G, and 5G, as well as VOIP, IPTV, ASPs, and Wireless LAN. To date, over 1,000 operators across 80 countries have invested in Aradial’s offerings. Their Convergent Billing software encompasses a range of functionalities, such as Prepaid and Postpaid options, Subscription billing, ISP Billing, AAA, PCRF, LTE billing, HSS, CRM, and PRM. Additionally, they provide a Radius server tailored for ISP, VOIP, DSL/PPPoE/FTTH, and MNO applications. Furthermore, there is a specialized adaptation of their Convergent billing and AAA solutions utilizing Diameter and RADIUS protocols for LTE, LTE HSS, 3G Cellular/Mobile (including 3GPP, GSM, and CDMA2000), PCRF, as well as M2M Billing, which further demonstrates their commitment to meeting the evolving needs of the telecommunications landscape.

Efficiently oversee various solutions from multiple vendors with a user-friendly and centralized console. Gain valuable insights to tackle challenges related to network performance, faults, resource allocation, and change management. You can manage hybrid networks, including both legacy and virtualized systems, along with software-defined and self-organizing networks, making customer enablement straightforward. Infraon’s product range holds SOC2 certification, ensuring it meets top-notch standards for data security, availability, processing integrity, confidentiality, and privacy. The Infraon OSS platform serves as a unified system that connects physical and virtual infrastructure, allowing for smooth management of hybrid, transport, fiber, IP, and wireless networks. Enhance your infrastructure's efficiency, streamline operations through automation, and capitalize on your services to boost competitiveness, helping you transform into a nimble and effective service provider. Comprehensive provisioning starts from the initial stages, accompanied by periodic OS image backups, configuration management, and alerts for any changes that occur. This holistic approach guarantees that your network remains robust and responsive to evolving demands.

TimelyBill is a telecom billing solution that allows service providers to introduce products, create invoices, collect payments and offer bundles. It also allows them to share profit with partners and detect fraud. We know that no two organizations will be the same. TimelyBill OSS / BSS was created to offer maximum flexibility and reliability. TimelyBill gives you control over your billing. You can add or modify fields, labels and validation rules, as well as permissions. You can also store customer data in multiple languages. TimelyBill features full-featured components that target the needs telecom and communications service providers.

Engage, Maintain, and Satisfy Subscribers with BeQuick BSS/OSS for Mobile. Elevate your service confidence and ensure customer satisfaction through streamlined account management. Facilitate a user-friendly environment where customers can easily oversee their accounts. Proactively connect with subscribers to boost sales opportunities or remind them about essential account details. Transform your billing support system into a powerful asset, eliminating the need to rely on outdated systems for accurate billing. Gain clarity on the charges your subscribers incur for your products and services, and trust that your invoices and statements reflect precise information, enabling you to deliver exceptional customer service effortlessly. By implementing these strategies, you not only enhance customer loyalty but also create a seamless experience that sets you apart in the market.

HPE OSS Fulfillment represents HPE's version of the service operations factory (SOF) tailored for customer onboarding services. This comprehensive solution encompasses the full spectrum of the fulfillment process as outlined in the Business Process Framework (eTOM) by the TM Forum, which includes order management based on product catalogs, activation of service and network infrastructure, upkeep of service and resource inventories, as well as management of changes and configurations. These streamlined fulfillment processes and tools are vital for expediting the introduction of new services into the market. Additionally, it significantly improves customer satisfaction through self-service portals and ensures exceptional service delivery and quality. To achieve enhanced agility and to mitigate the complexity and costs of the complete end-to-end fulfillment process, it frequently necessitates a thorough overhaul of operations support systems (OSS) to unify disjointed tools, processes, and teams. This transformation is crucial for organizations aiming to stay competitive in a rapidly evolving marketplace.

Everything you need to kickstart your phone and data service offerings is conveniently located in a single platform. Enjoy wholesale connectivity alongside streamlined checkout processes, payments, tax handling, and compliance management. We’ve developed this solution so you can focus on your business instead of the technicalities. Start offering eSIMs and SIM cards that provide talk, text, and data services on top-tier networks across the globe. Combine various elements from Gigs’ all-in-one product suite to create and launch your personalized mobile service, paving the way for a steady flow of income. You can establish a customized checkout experience and a comprehensive plan management website without needing to write any code, making the process incredibly user-friendly. Easily manage recurring billing, handle refunds, and oversee taxes and payouts without the hassle of integrating with third-party payment systems. Significantly lower support costs by 95% with the help of instant sales capabilities and round-the-clock customer service solutions. Address any support inquiries with just a single click. Access every subscription detail, metric, payment, SIM, and device through one unified interface, ensuring that your dashboard is always included regardless of the implementation method you select. Moreover, this streamlined approach enhances operational efficiency and customer satisfaction.

The telecom market has seen major changes over the past decade. Mobile devices, over-the top communication services like video streaming and a moderation of traditional voice services have all been disruptive to the industry. As IoT, 5G and other emerging technologies become more common, the complexity of telecom billing will only increase. Communications Service Providers (CSPs), in order to remain competitive and grow with their market, will need to replace outdated billing systems with convergent systems that offer greater flexibility as well as cost-saving efficiencies. CostGuard is an easy-to use convergent billing platform that can be used across all markets, customers, and service lines. You can also launch new products, services, and pricing models much faster than your competitors.

Avante specializes in creating advanced convergent charging and billing platforms along with partner ecosystems, while also offering solutions that seamlessly integrate various business processes, minimize expenses, and establish effective interaction policies. The Avante BSS is designed with a modular architecture that automates all essential business operations within a company, allowing for a tailored solution composed of various products based on specific requirements. These products include a Convergent Billing System, an Online Charging System, Workforce Management, Business Process Management, Customer Relationship Management, a Product Catalog System, Campaign Management, a Selfcare Portal, a Data Management Platform, Loyalty Management, a Mediation System, Service Provisioning, an Account Management System, Partner Management System, Smart Control of Distribution, and an Interconnect Billing System. This extensive suite of tools not only enhances operational efficiency but also delivers a comprehensive approach to managing customer relationships and optimizing business processes. In an increasingly competitive market, such robust solutions position companies to thrive and adapt to changing demands.

An all-encompassing OSS/BSS solution platform designed specifically for ISPs and telecom operators enables seamless management of broadband services. This platform empowers service providers to enhance operational efficiency, automate billing processes, lower infrastructure costs, and accelerate business growth. We pride ourselves on being an extension of our clients' teams, readily available to offer immediate support when required. By eliminating the need for licensing fees associated with databases and operating systems, our solution significantly decreases capital expenditures on hardware infrastructure. It also allows field teams to gain immediate access to essential data to effectively carry out their responsibilities. This data accessibility is facilitated through user-friendly mobile applications. Our meticulously defined processes and guidelines ensure a smooth and efficient migration experience without complications. Additionally, our solution boasts exceptional scalability, capable of supporting millions of subscribers from a single instance, making it a robust choice for growing businesses. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.

Tridens Monetization is a future-ready charging and revenue management platform for modern businesses. With a service- and industry-agnostic billing platform, you can achieve disruptive innovation, brand differentiation, business transformation, and brand differentiation. Key Product Features. Innovate with the Future-Ready Monetization Platform. It is designed for high volume consumption-based events for any service, industry, and partner-enabled business model. Innovative Offer Design: Product Catalog and Discounts (percentage, price, value), Pricing & rating, Plans & Bundles. Contracts & Terms. Customer Management: Customer Overview and Customer Hierarchies, Contract Management. Customer/Partner web, mobile app. Convergent Charging is any type of service, real time online, offline, sharing. Flexible consumption rules and real-time notifications. Advance Discounting, Resource, and Discount sharing. Invoicing & Billing: Flexible billing cycles available, including daily, weekly and monthly, as well as semi-annual, quarterly, and semi-annual.

The Optiva BSS Platform serves as a comprehensive solution for managing customers and revenue, effectively monetizing cutting-edge services while enhancing the overall customer experience. This platform empowers operators and MVNOs to leverage real-time billing, charging, and fulfillment, enabling them to stand out from their competitors and optimize their profitability. Supporting a range from 2G to 5G on a unified platform, it equips operators with the necessary tools to provide an advanced and tailored user experience in a cost-efficient manner. Unlike traditional billing systems, the Optiva BSS Platform is a pre-integrated solution that facilitates real-time storefront provisioning, monetization, and promotional activities across various services. Built for the cloud, it can be implemented in both public and private settings, offering rapid deployment and reduced total cost of ownership. Moreover, this suite comprehensively addresses all monetization needs of service providers, ensuring they can adapt to the ever-evolving telecommunications landscape. With its innovative features, the Optiva BSS Platform positions itself as a vital asset for any forward-thinking operator aiming to succeed in the digital economy.

OSS360 serves as a robust module within the Advantage360 suite, offering comprehensive operational support across various technologies such as CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing all integrated into a singular platform. This all-inclusive solution encompasses essential features such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, as well as churn and credit scoring, plus general ledger (GL), accounts payable (AP), and lockbox functionalities, among others. By providing a complete software package, OSS360 eliminates the need for clients to source disparate modules from multiple vendors and configure them through middleware or separate technologies. The platform's key advantages include the Past Due Treatment feature, which enables customizable rules to address subscriber delinquencies and facilitate appropriate actions to maintain service continuity. Additionally, OSS360 enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction without the hassle of managing multiple systems.

VC4 is a leading global provider of comprehensive network inventory management, and telecom asset inventory and planning solutions. With over 20 years of experience, we’re experts in OSS data management, delivering class-leading inventory management solutions with deep integration to all network elements. Accurate, updated, and comprehensive, our flexible modular solutions enable you to take control of your data, drive process optimisation and unlock new levels of efficiency. This is done through our advanced software, IMS, which helps telecoms operators, utilities and greenfield projects to manage and keep track of their complex networks and assets with ease, across all legacy, current and future infrastructure. IMS provides visibility of the full network inventory life cycle, end-to-end. Networks included: Fiber, GPON/FTTx, SDN/SD-WAN, MPLS/IP, WDM/OTN, Mobile 5G/4G/3G/2G, Microwave and more. Visit VC4.com to learn more about how we can redefine your network asset management strategy.

HERO is an entirely customizable application designed to offer a premier connectivity solution, ensuring exceptional experiences for your customers. You can launch a fully branded and tailored digital app that integrates seamlessly with your current infrastructure. This platform enables you to support customers throughout every stage of their service journey, encompassing onboarding, eKYC, payment processing, subscription management, and in-app eSIM activation. With the HERO mobile app, customers gain a comprehensive view of their services, accessible anytime and from anywhere. Additionally, you can create detailed data analytics on user profiles and service usage across digital platforms, networks, and third-party services. A fully branded web portal enhances this experience by offering engaging self-care and marketplace functionalities for a cohesive omnichannel interaction. The in-app eSIM activation simplifies the mobile service setup process for your customers, requiring just a single tap. HERO encompasses eSIM provisioning, extensive customer analytics, thorough service monitoring, and all the essential tools needed to manage the entire customer lifecycle effectively, ensuring that you meet every customer need with ease. This all-in-one solution positions your business for success in the competitive connectivity landscape.

Introducing a comprehensive, integrated, and secure BSS (business support system) designed to evolve alongside your business needs. Offered as a Software-as-a-Service (SaaS), this solution empowers Communication Service Providers (CSPs) to lower costs, enhance automation, speed up their market entry, and alleviate significant operational and maintenance burdens, all while providing full visibility, insight, and control for both business and IT. Infonova SaaS BSS utilizes advanced, secure, cloud-native technology, featuring Open APIs and a micro-services architecture that is containerized, accommodating all business sectors including consumer, SMB, enterprise, and wholesale within a unified BSS framework. With a robust technological foundation and a track record of successful deployments among diverse communication providers globally, you can implement Infonova SaaS BSS with assurance, knowing it is designed for the future. Furthermore, this versatile platform not only meets current demands but also adapts to the evolving landscape of business needs and technological advancements.

Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.

Splynx stands out as the premier billing and management software tailored specifically to meet the diverse needs of ISPs. By eliminating the need for multiple platforms, businesses can significantly reduce their operational expenses. The software facilitates comprehensive management and optimization across all aspects of an ISP's operations. We pride ourselves on delivering outstanding customer support, ensuring our clients receive immediate assistance whenever necessary. Splynx can be conveniently deployed either on-premise or on our secure cloud server. Your data is protected with frequent backups every six hours to an encrypted server, guaranteeing that you will never face data loss. Our expert team is dedicated to simplifying the migration process from your existing platform, whether it involves exported data from Excel/CSV files or any Radius server database. Additionally, you can establish centralized customer authentication, implement restrictions for non-paying users, analyze internet usage statistics, and support various types of equipment and vendors to enhance your service offerings. With Splynx, you can streamline your operations while ensuring robust support for your technological infrastructure.

The JeraSoft Billing Platform serves as a versatile billing solution designed for both mobile and business telecommunications, catering to entities like business telephony providers, ISPs, and CLECs, among others. This platform allows users to streamline the billing process for a wide array of services, enhancing efficiency and accuracy. Additionally, it facilitates the automation of routing, rating, and mediation tasks, all while effectively overseeing a large number of subscribers. By leveraging the capabilities of the JeraSoft Billing Platform, businesses can significantly improve their operational workflows and service delivery.

The Enghouse Billing SaaS platform offers a comprehensive suite of functionalities including order entry, management, workflow automation, billing, and provisioning, all delivered through a Software as a Service (SaaS) model. This SaaS approach enables Service Providers to accelerate their revenue generation while seamlessly launching innovative, next-generation telecommunications services. It facilitates the definition and automation of intricate workflows using a cohesive Business Process Management (BPM) system. The platform provides a streamlined order processing and provisioning solution, complete with pre-configured integrations for third-party systems. Additionally, it includes built-in support for Salesforce, along with features for entitlement management, trouble ticketing, and customer self-service options. Furthermore, it fully accommodates e-bill presentment, payment processing, accounts receivable management, and general ledger integration, ensuring a holistic financial management experience. This extensive range of capabilities makes the Enghouse Billing platform a versatile tool for modern telecommunications service providers.

For over ten years, WinCable has been a reliable solution for numerous operators, but it has now transformed into a platform that operators describe as “fresh, clean, calming, and full of awesomeness.” With the same extensive features that GLDS is known for, BroadHub enhances usability, performance, and visual appeal. Unlike companies that specialize in a single area and expect broadband service providers to piece together their solutions, GLDS recognizes that this can lead to inefficiency and overly complex, integrator-reliant systems. Instead, GLDS provides a comprehensive suite of pre-integrated solutions designed to facilitate a seamless experience for both operators and customers. When paired with GLDS hosting services, BroadHub becomes the premier customer management system of its kind, accessible through a straightforward virtual, cloud-based interface. This innovative approach ensures that operators can focus on their core business while enjoying a streamlined and effective solution.

Cadebill, created by MCL Systems, serves as a comprehensive billing and convergent charging platform tailored for the telecommunications sector. This innovative solution caters specifically to telephone companies, cable providers, wireless operators, Internet service providers (ISPs), and local telephone firms, equipping them with a variety of tools designed to facilitate the efficient introduction of cutting-edge products and services into the marketplace. Cadebill enhances rollout speed and accuracy, minimizes redundancy, and automates various operational processes, ultimately leading to a reduction in capital and operational expenditures while achieving a lower total cost of ownership (TCO) and improved return on investment (ROI). Among its essential features are inventory management, chargeback tracking, integration with call systems, customer relationship management (CRM), and call rating capabilities, among others. This solution not only optimizes current operations but also positions companies to adapt to future industry challenges effectively.

ESKA® Digital Billing facilitates instantaneous billing within telecommunications networks. Its adaptable and robust convergent rating engine empowers network providers, offering them the edge needed to excel in the competitive telecommunications landscape. This sophisticated platform supports the unified billing of various services, including wireline, wireless, and data networks. Additionally, it boasts a wealth of valuable functionalities, such as accommodating multiple billing cycles with varied frequencies and grace periods, as well as providing diverse charging methods like advance, arrear, and one-time billing options. By seamlessly integrating with other systems like Customer Care, ESKA® Digital Billing allows telecom operators to efficiently oversee their administrative and billing operations, ultimately enhancing service delivery and customer satisfaction. This comprehensive system not only optimizes billing processes but also strengthens the overall operational efficiency of telecom companies.

ATEL Softswitch merges exceptional efficiency and durability with user-friendly interfaces that are easy to navigate. Our calling card module is specifically designed around aTel Softswitch, effectively handling complex charges in accordance with the preferences and insights of our clients. This solution perfectly addresses the requirements of any VoIP provider, regardless of its scale. Additionally, the aTel VoIP Billing system operates as a multi-vendor carrier-class charging platform. It seamlessly integrates with VoIP solutions and delivers top-tier revenue assurance capabilities along with ready-made reports that are essential for daily operations, marketing strategies, and financial decision-making for business leaders. Moreover, our offering includes a robust customer care platform and comprehensive Billing and Payment systems, simplifying the process for service providers to deliver, activate, support, and manage VoIP services efficiently. With these features, we empower service providers to focus on growth while ensuring their operations run smoothly.

Powercode's billing and provisioning software provides a thorough solution designed for Internet Service Providers (ISPs) to optimize their operations and boost customer satisfaction. With a versatile billing framework, it accommodates recurring services, one-off charges, referral incentives, self-expiring discounts, and various fees, empowering ISPs to handle customer transactions efficiently. Its automation features enable seamless invoice creation, offering the ability to print, view, or email statements to customers. The software integrates with numerous payment gateways, facilitating credit card and ACH/EFT payments in different countries, which guarantees smooth financial transactions. Additionally, the provisioning aspect allows ISPs to establish service plans based on parameters like speed, usage, and bursting capabilities. By leveraging the Powercode Bandwidth Management Unit (BMU), ISPs can define service options for VoIP, wholesale, and guarantor accounts, track usage and overages, and manage customer accounts by throttling services once specific usage limits are reached. This multifaceted approach not only simplifies billing but also enhances the overall customer experience in the competitive ISP market.

The emergence of hyper-connectivity and digital convergence is transforming the environment for both customers and businesses that offer communications and digital services tailored to modern lifestyles. Service providers are under mounting pressure to accelerate the launch of new offerings and consistently innovate while reducing costs to maintain their competitive edge in this rapidly evolving market. This challenge is prevalent across the entire industry, but it poses a particularly significant hurdle for smaller regional operators who, despite having a dedicated customer base, struggle with limited resources and face intensifying competition from larger Tier 1 players. To thrive, these providers must prioritize delivering superior customer experiences, which include real-time balance management and notifications, support for multi-channel ordering and customer service, as well as robust self-service options accessible via web and mobile devices. Ultimately, adapting to these demands is crucial for their survival and growth in an increasingly digital world.

TriOSS is an advanced GPON automation tool designed to facilitate the instantaneous creation of users and the provisioning of services within FTTH networks. By significantly cutting operational costs associated with technical labor, it enhances overall efficiency and substantially shortens the time required for provisioning and fault detection, leading to an improved quality of service and enhanced customer satisfaction. Functioning like a black box, TriOSS integrates seamlessly with the Network Management System (NMS) to execute its operations on both the Optical Line Terminal (OLT) and the Optical Network Terminal (ONT). It offers real-time automated ONT configuration and a user-friendly one-click configuration option. Additionally, TriOSS provides various choices for managing customer data related to billing, allowing users to opt for day-wise or time-specific cron jobs to implement all associated features effectively. This versatility ensures that businesses can tailor the solution to meet their specific operational needs and customer demands.

The Blue Planet Intelligent Automation Portfolio represents a robust, open software suite designed to provide service providers with profound insights into their networks, thereby streamlining business processes that encompass both IT and Network functions and hastening the journey towards digital transformation. Legacy systems that rely on labor-intensive silos for IT and Network operations are becoming a thing of the past. With Blue Planet, organizations can achieve closed-loop automation through its innovative multi-domain, multi-layer orchestration, which is enhanced by inventory federation, analytics, and route optimization and assurance, thereby unlocking the true potential of their networks and enhancing business agility. This platform operates seamlessly across various vendor domains, including Ciena’s ecosystem managed by the Manage, Control and Plan (MCP) system, enabling the swift delivery of a diverse range of end-to-end services that excel in performance while significantly reducing operational costs. Furthermore, by adopting such advanced automation solutions, companies can position themselves at the forefront of technological advancement, ensuring they remain competitive in an ever-evolving market landscape.

CSG Singleview is an all-encompassing billing and revenue management solution tailored for communication service providers, enabling them to effectively capitalize on their evolving network resources and implement innovative business strategies. Featuring a cohesive architecture that merges policy management, rating, charging, and billing processes, the platform streamlines the oversight of a wide range of services and subscription models. With its user-friendly interface and guided offer creation tool, staff can easily set up new products without the need for specialized technical expertise, allowing for swift market introductions. Singleview is versatile in its deployment options, available both in the cloud and on-premises, capable of managing millions of subscribers while processing a vast number of transactions instantaneously. Moreover, its adaptability ensures that CSPs can monetize a diverse array of services across multiple network types, such as wireless, wireline, IP, and future-oriented networks, thereby enhancing their competitive edge in the market. This robust platform not only supports existing business models but also empowers providers to innovate and expand their service offerings continuously.

Comarch Smart BSS provides a comprehensive and all-in-one system for business support. Our strong telecom pillars provide customer-oriented service excellence, inspired by the recommendations of TM Forum guidelines and business partners. We streamline telcos and non-telcos by providing flexibility in service definitions and process execution. Smart BSS is supported with experienced technical and business-oriented experts, ready to tailor their broad range of capabilities to meet your needs and challenges. We provide a single integrated platform that covers various roles within your organization. This includes sales agents, customer service employees, accountants and technical service managers. You can also define access permissions per user. Deliver seamless and smooth services to your customers. The simple, aesthetic self care platform and the smooth ticket management system will ensure the highest level of service.

Auris delivers straightforward and cutting-edge cloud-based OSS/BSS core digital platforms designed for Service Providers, allowing them to capitalize on overlooked opportunities within the digital economy. Established as a reliable partner in 2002, Auris provides comprehensive solutions that allow its clients to concentrate on their core business operations. By merging technological expertise with business acumen, Auris operates seamlessly as a cohesive unit. Additionally, Cima Connected Life offers healthcare organizations a versatile platform to effectively manage patient care in the most preferred and economical setting—their own homes. This approach not only enhances patient satisfaction but also contributes to overall healthcare efficiency.

UMT has introduced its cutting-edge Customer Care and Convergent Billing suite, Unicorn 10 (U10), which is a collection of seamlessly integrated products and business solutions that cater to various business lines and technologies such as 3G, 4G/LTE, WiMAX, and Multi-play services. The Unicorn solution is specifically designed to enhance customer experiences throughout different sectors and regions, empowering service providers to maintain their competitive edge. Its architecture is built on a modular framework, allowing service providers to implement their billing systems incrementally, according to their budget and immediate needs, ensuring both flexibility and efficiency. Additionally, the platform supports the integration of remote offices through a web-based architecture, facilitating bill payments at locations away from the main office. This innovative approach not only streamlines operations but also significantly improves accessibility for customers.

Evolving Systems has introduced a groundbreaking standard for SIM card activation known as the Dynamic SIM Allocation (DSA) solution, which can be accessed as a SaaS or implemented on-site, allowing wireless carriers to provide the advantages of point-of-sale provisioning without incurring costs associated with retailer or subscriber self-service infrastructures. This innovative solution enables the activation of SIM cards the moment a phone is powered on and used, ensuring that the only communication subscribers have with their wireless provider occurs through the device they hold. DSA empowers operators to market any product through any channel, offering unparalleled opportunities for personalization at the initial point of use while enhancing customer interaction and reducing churn rates. Moreover, this approach not only streamlines resource utilization but also significantly cuts costs throughout the network and supply chain, promoting overall operational efficiency. Ultimately, DSA represents a transformative shift in how wireless operators engage with their customers and manage their resources.

aBILLity is an exceptional tool designed to efficiently manage your service portfolio while ensuring accurate billing for your customers. This comprehensive communication billing platform has been meticulously developed and enhanced to meet all your billing needs. Exceed your business goals with features like real-time analytics, fraud detection, customizable customer portals, and smooth back-office integrations. It protects you from supplier overcharges and ensures that you do not miss out on potential revenue from your customers while also identifying and preventing fraudulent activities. With aBILLity, you can design attractive bundles and subscription plans for a wide range of ICT services that will delight your clientele. Additionally, aBILLity guarantees precise calculations for your bills, merging all fixed and variable charges into a single, convenient invoice for each customer, streamlining your billing process. This innovative solution not only simplifies management but also enhances customer satisfaction through its reliable and transparent billing practices.

Invoice Options serves as a cost-effective billing solution tailored for small to medium-sized telecommunications service providers. This web-based platform is specifically created for various entities including local exchange carriers (LECs), competitive local exchange carriers (CLECs), Internet service providers (ISPs), Voice over Internet Protocol (VoIP) companies, Inter-Exchange Carriers (IXCs), and wireless service providers. It encompasses a range of functions such as billing for end-users, customer support, collection and mediation of call detail records (CDRs), order management, customizable workflows, personalized rating plans, versatile reporting capabilities, and invoice generation, among other features. Additionally, its user-friendly interface ensures that providers can efficiently manage their billing processes while enhancing customer satisfaction.

Sonar streamlines the everyday operations of internet service providers, enabling them to enhance profitability while concentrating on their business expansion. It offers a flexible and automated billing system, complete with smart financial reporting tools. With Sonar’s sophisticated billing capabilities and business intelligence reporting, managing intricate billing tasks becomes centralized. Revenue collection is automated, branded invoices are generated effortlessly, and tax compliance across various jurisdictions is simplified through built-in tax integrations. Operations can be made more efficient and workflows harmonized across different departments using intelligent automation. The platform provides real-time insights into every element of the organization, ensuring that growing internet service providers can connect with and understand all facets of their business. We equip you with every necessary tool to manage operations effectively. Additionally, Sonar serves as a comprehensive and scalable solution, allowing service providers to unify their data in one location for enhanced visibility and decision-making. Ultimately, this integration fosters a more cohesive and effective approach to business management.

As MACC operates as a comprehensive service bureau, there is no need for your business to handle any part of the CABS billing system maintenance, as MACC takes care of all system upkeep and rate table revisions internally without any additional fees. This includes providing an audit trail for unmatched revenue assurance, along with online access to customizable reporting features. The integration with our financial software simplifies record-keeping processes, while the consolidated billing option enhances revenue maximization. MACC efficiently issues regular FGD CABS and consolidated invoices to more than 400 Inter-Exchange Carriers. Furthermore, AccessMart, MACC’s innovative web-based tool for revenue assurance and reporting, empowers telecom businesses to monitor CABS usage and revenue trends through an online interface. This service enables the analysis of both short and long-term trends to ensure that your company accurately receives the carrier access revenue it is entitled to, ultimately eliminating the need for manual CABS data record-keeping and allowing staff to focus on other important tasks. By streamlining these processes, MACC helps you optimize operational efficiency and improve overall business performance.

24online provides an ISP solution equipped with a sophisticated AAA RADIUS server, alongside an internet billing system that caters to both prepaid and postpaid customers, while facilitating rating, charging, and management for both new and established Internet Service Providers (ISPs). Furthermore, the 24online HIA solution includes a comprehensive array of features such as an advanced access controller tailored for guest AAA RADIUS solutions, hotel Wi-Fi hotspot management software, bandwidth control, and walk-in coupon management, suitable for both individual hotels and larger chains. Recent research indicates that 63% of business travelers worldwide prioritize the availability of Wi-Fi services when making travel plans. In today's corporate environment, reliable internet connectivity—whether through wired or wireless networks—has become an essential requirement. Coffee shops and cafes are increasingly recognized as popular venues for meetings and discussions, often enhanced by the availability of internet access. Moreover, it is now quite common for diners to expect Wi-Fi when visiting restaurants, as staying connected has become a universal desire among patrons. With these evolving expectations, providing seamless internet access has turned into a vital aspect of customer satisfaction in various service industries.

Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution eliminates obstacles to providing advanced real-time convergent experiences, offering a comprehensive suite of core real-time products that will enhance subscriber growth, boost revenue, and elevate profitability. Recognizing that precise charging and billing play a vital role in the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software designed OmniCare™ to facilitate seamless management across any service, network, and subscriber type. This innovative solution delivers genuine convergence through a singular billing platform capable of managing prepaid transactions, real-time charging, and a variety of services including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Additionally, it caters to postpaid customers by offering advanced features such as intricate customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming charges, and interconnect billing, thus ensuring comprehensive coverage of all customer requirements. As a result, CSPs can enhance their operational efficiency while simultaneously improving their customer satisfaction levels.