Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.
Description
Optius Digital OSS offers a suite of pre-integrated modules that cater to Service Order, Service/Resource Activation, Provisioning, and Inventory Management across various network types including fiber, copper, wireless, and hybrid. Its advanced order orchestration and intelligent assignment capabilities guarantee that services are activated correctly on the first attempt. Developed by an innovative communications service provider with extensive operational expertise, Optius stands out as a contemporary solution. It delivers an all-in-one system that encompasses both software and services, streamlining aspects such as data management, processes, reporting, configuration, integration, testing, training, and maintenance under a single service umbrella. Furthermore, Optius seamlessly integrates with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) platforms. This comprehensive solution not only facilitates the digital transformation of your business but also offers flexible options for integrating with existing Back Office Support Systems (BSS) or utilizing partnered solutions. By choosing Optius, organizations can effectively enhance their operational efficiency and service delivery.
API Access
Has API
API Access
Has API
Integrations
Keepgo
TxtFlo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CHR Solutions
Founded
1937
Country
United States
Website
www.chrsolutions.com/customer-care-and-billing/
Vendor Details
Company Name
SaskTel International
Founded
1986
Country
Canada
Website
www.sasktelinternational.com
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP