Best OTO Alternatives in 2024
Find the top alternatives to OTO currently available. Compare ratings, reviews, pricing, and features of OTO alternatives in 2024. Slashdot lists the best OTO alternatives on the market that offer competing products that are similar to OTO. Sort through OTO alternatives below to make the best choice for your needs
-
1
Twilio Voice
Twilio
409 RatingsCreate a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Customize your experience the way you want by using a wide range of customization resources, such as our Voice SDK, speech recognition, Interactive Voice Response (IVR), and recording transcriptions. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice, such as our Twilio Runtime and Studio developer tools. Find docs, code samples, and helper libraries to start building today. -
2
Fraud.net
Fraud.net
56 RatingsFraud.net is the world's leading infrastructure for fraud management. It is powered by a sophisticated collective Intelligence network, world-class AI, and a modern cloud-based platform that assists you: * Combine fraud data from all sources with one connection * Detect fraudulent activity in real-time for transactions exceeding 99.5% * Uncover hidden insights in Terabytes of data to optimize fraud management Fraud.net was recognized in Gartner's market guide for online fraud detection. It is a real-time enterprise-strength, enterprise-strength, fraud prevention and analytics solution that is tailored to the needs of its business customers. It acts as a single point-of-command, combining data from different sources and systems, tracking digital identities and behaviors, then deploying the most recent tools and technologies to eradicate fraudulent activity and allow transactions to go through. Get a free trial by contacting us today -
3
Clarifai
Clarifai
$0Clarifai is a leading AI platform for modeling image, video, text and audio data at scale. Our platform combines computer vision, natural language processing and audio recognition as building blocks for building better, faster and stronger AI. We help enterprises and public sector organizations transform their data into actionable insights. Our technology is used across many industries including Defense, Retail, Manufacturing, Media and Entertainment, and more. We help our customers create innovative AI solutions for visual search, content moderation, aerial surveillance, visual inspection, intelligent document analysis, and more. Founded in 2013 by Matt Zeiler, Ph.D., Clarifai has been a market leader in computer vision AI since winning the top five places in image classification at the 2013 ImageNet Challenge. Clarifai is headquartered in Delaware -
4
CoreInteract by Altigen
Altigen Communications, Inc.
$15/mo/ user Engage customers throughout the entire journey via voice and digital channels (chats, email SMS, email and social media). Integrate business communications with business system, giving valuable information to employees at every customer touchpoint. CoreInteract's drag-and-drop design makes it easy to manage workgroups and routing rules that meet your business needs. You can set the priority and order of which workgroups will receive customer inquiries. CoreInteract lets you manage your interactions in Teams natively without the need for a separate desktop software or application. Your team members can easily distinguish between customer calls and internal calls by clearly marking workgroup calls. CoreInteract can retrieve a Dynamics 365 customer record for each answered call. This gives you more control over your customer information and allows you to call a customer directly within Dynamics 365. -
5
wolkvox
Microsyslabs
Wolkvox, a cloud-based call centre management software, helps businesses streamline communications across multiple web chat applications and social media channels like Telegram, WhatsApp Line, Line, Twitter, Facebook and Instagram. Organizations can manage their interactions via video calls, email, SMS, phone, and mobile devices. wolkvox allows enterprises to monitor multiple customer groups, record and analyze client interactions, and generate reports to track agent and campaign performance. It features a drag-and drop interface, simultaneous calling and Artificial Intelligence (AI-enabled speech analysis), gamification, and many other features. Administrators can also use the predictive dialer for creating custom rules for virtual agents, call routing, messages, and templates for email campaigns and SMS campaigns. Wolkvox integrates with many third-party ERP, business intelligence and CRM systems. -
6
Yactraq
Yactraq
Yactraq is the industry leader in speech analytics software. Our customers often reap the benefits of two broad functional areas. Marketing teams looking to extend their Voice-of-the-Customer (VoC) capabilities beyond the feedback form and social media now want to mine sales and customer service phone calls as part of their omni-channel capability. Teams responsible for Quality Management of Contact Centers often use speech analytics /audio mining to assess the performance of their agents. Yactraq offers free customized trials based on the client's data, so that they can see the value of our software before making a purchase decision. Our products are cost-effectively priced to suit the needs of end customers as well as partners in the Business Process Outsourcing (BPO), Contact Center as a Service (CCAS), Voice-of-the-Customer (VoC), CRM Software and Network Service Provider businesses. -
7
SoapBox
Soapbox Labs
upon requestSoapBox was created for children. Our mission is to transform learning and play for children all over the world using voice technology. Our low-code, scalable platform has been licensed by education and consumer businesses worldwide to provide world-class voice experiences for literacy, English language tools, smart toys and games, apps, robots, and other market products. Our proprietary technology is independent and reliable. It can be used by children of all ages, from 2-12 years. It can also be used to recognize different dialects and accents around the world and has been independently verified not to have any racial bias. Privacy-by-design is the approach used to build the SoapBox platform. Our work and philosophy are based on protecting children's fundamental right to privacy. -
8
NeoSound
NeoSound Intelligence
NeoSound Intelligence, an AI tech company, transforms emotions into actionable insight to create a world where there are better conversations between consumers and businesses. We aim to improve all conversations between consumers and companies. We provide AI-powered speech analytics tools that help call center companies optimize customer communication. Turn calls into revenues Listening to customer calls automatically optimizes customer communication. NeoSound tools transform phone conversations into actionable insights that improve customer communication. NeoSound tools go beyond speech-to-text translation. Smart algorithms can also analyze intonation and acoustics. The machine listens to what people say and not just what they say. Our machines are trained to address the specific needs of your company. NeoSound combines speech-to-text semantic analysis and acoustic analysis to analyze intonation. -
9
Wynyard Voice Frequency Analytics
Wynyard Group
There are many unstructured data formats, including call records, recorded conversations, and unclear voices. A powerful tool is needed to identify the relevant data and recognize voices. Wynyard Voice Frequency Analytics is a powerful tool that helps to identify the source of an unclaimed voice. It also decodes the speech in a readable format, allowing you to distinguish between a clear and unclear voice. It is a web-based application that identifies the speaker. This application is useful for law enforcement agencies and government bodies to prevent crime. Wynyard VFA is based on the simple concept that the voice of the suspect can be matched with the available database, and the voice's owner is recognized. The application uses advanced technology that ensures accurate results. The application can also be used for identifying keywords and phrases in a conversation and converting the speech into text. -
10
Speech2Structure
Averbis
Doctors spend two-thirds of their time documenting a patient's treatment. They spend far less time with patients or conducting interviews. Averbis is developing Speech2Structure, a software solution that allows doctors to spend more time with patients. The software allows for the recording of patient documentation live by voice and then structured on-the fly. Speech2Structure is able to recognize and correct many linguistic variations, including negations, suspected diagnoses, past diagnoses, and others. When recognizing diagnoses. Also, the corresponding diagnoses are made from microbiology or pathological laboratory results. Recorded medications can also be used to help diagnose. -
11
Chattermill
Chattermill
Unified customer feedback analytics for some of the fastest-growing companies in the world. Chattermill gives you an advantage by aggregating, measuring, and analysing all customer feedback in real-time. With a simple, collaborative platform, you can bring all customer feedback and interactions into one place. You can use AI-based sentiment and theme AI to understand how customers feel about your product. To instantly determine what is driving customer experience, filter and interpret the data. To accurately predict and identify opportunities to drive revenue, advocacy, and retention across every touchpoint, analyze customer feedback -
12
Yandex SpeechKit
Yandex
$0.000020 per unitMachine learning-based speech technologies can be used to automate call centers, monitor quality of service, and perform many other tasks. Use the same advanced technology that powers the wildly popular Alice voice assistant. It's now available for your business. SpeechKit can accurately recognize speech in a fractions of a second. This allows our voice assistants to communicate with ease and quickly. Choose the version that is right for you. The full version creates an intelligent voice assistant, while the adaptive version gives a voice to your brand in a matter of a month. A solution for customers who want to control their own infrastructure and speech processing. SpeechKit ML models are now available for deployment to your infrastructure. We offer hybrid deployments and 100% on-premise deployments of sensitive traffic. The service can recognize audio formats such as MP3, LPCM and OggOpus. -
13
Wonderflow
Wonderflow
Every day, millions leave reviews about products they love, hate or wish they could alter. With a wide range of products, from everyday FMCG to high-end purchases, as well as multiple price points and variations within product lines, accurate business information can be difficult, time-consuming and expensive. How can you get the insights that you need without spending thousands of dollars and millions of hours analysing data? Wonderflow's advanced predictive analytics is the answer. Wonderflow's market-leading language analysis, data point integration, and generative AI capabilities help you unlock the potential of VoC (Voice of the Customer), and get instant results that will help you make data driven decisions. We analyze hundreds of millions reviews from over 10 million products in order to identify your products' pain-points, compare you with competitors, and get detailed insights into drivers of satisfaction. -
14
MemberXP
MemberXP
Credit unions can create memorable member experiences by using Voice of Member feedback and an industry-specific analytics platform. Every stakeholder can see a complete view of all member experience metrics in one place. Real-time, across all channels, every day. MemberXP measures every member's experience at all touchpoints. We'll ask the right questions in order to identify the highs and lows of your individual member journeys, from joining the credit union to getting loans to using your mobile application. Do not limit yourself to one listening post or vendor. MemberXP allows you to collect feedback from members wherever and whenever they want it. Online, mobile, tablet, phone, and other platforms. Our proprietary analytics provide answers to credit union-specific questions because MemberXP was specifically designed for retail finance. MemberXP's tracking and alerts help you build loyalty. -
15
Ameyo Engage
Ameyo Engage
Ameyo Engage, the only cloud-based call center software, focuses on customer service and engagement. It is suitable for all businesses. Ameyo Engage empowers businesses to take control of their operations. It allows them to make faster changes to Customer Interaction Initiatives and engage employees. This results in better customer service, increased sales & collections, and ultimately loyal customers and happy employees. Ameyo has been ISO/IEC 27018 Certified, ISO 27001 Certified, and PCI-DSS compliant. -
16
Ctalk
Ctalk
You can enjoy the benefits of a contact center, IVRs, speech recognition, call recordings, unified communications and outbound dialing, without having to replace your existing telephony system. The Ctalk Contact Centre system 'wraps' around your existing PBX, adding features and capacity. You don't need to replace your existing PBX. You can effectively handle more calls and contact with the same resources or less. Reduce your IT costs and dependency. By empowering multiple administrators to manage calls on the fly. First contact resolution can be dramatically increased. Know who is calling, why they are calling, and route them to the correct agent. 24/7 automated services seamlessly blend with proactive outbound calls. -
17
Contact Cubed
Contact Cubed
We are a speech analytics company that uncovers hidden insights from your call recordings. Our AI-driven platform keeps 100% of your customer interactions in the spotlight. Schedule a demo to see what's hidden in your calls. Our proprietary speech and voice analytics platform analyzes 100% of your calls seamlessly. With the power of industry-specific C.I and cutting-edge A.I., you can improve your internal processes and goals. Our recipe for success is yours. We can help you increase conversion, improve NPS, or simply increase call efficiency. We cover every industry, from collections to insurance to sales to banking, and all have their own nuances, language and normalcy. We are committed to optimizing call center management experiences, from the simplest to the most complex. -
18
RapportCMS
Unity4
RapportCMS is our competitive edge compared to our competitors. We focus on the intersection of telephony, interaction and the people who answer the calls. This ensures that we create 'human technology' that is designed by and for contact centre practitioners. We understand that call center technology must be equally adept at handling the call after the agent says hello. We are one of the most prominent Contact Centres in the AUNZ Market. We spent over 10 years developing, refining, and improving our technology before releasing it to the market as a SAAS solution. Although most providers view solutions from a telephony standpoint, we recognize that what happens after the agent says hello matters just as much as what happened before. -
19
MInD Platform
Machine Intelligence
Our MIND platform will help you solve your problem. We then train your staff to maintain the solution, and re-initialize the underlying models if necessary. Our products and services are used by businesses in the industrial, medical, consumer service, and consumer service industries to automate processes that were previously only possible with human intervention. Quality assurance in the food industry. Counting and classifying cells in biomedicine. Analyzing gaming performance. Measuring geometrical characteristics (position, size, profile, distance, angle. Tracking objects in agriculture. Time series analysis in sport and healthcare. Our MInD platform allows you to build AI solutions for your business. It provides all the tools you need to develop deep learning solutions in each of the five stages. -
20
Analance
Ducen
Combine Data Science, Business Intelligence and Data Management Capabilities into One Integrated, Self-Serve Platform. Analance is an end-to-end platform with robust and salable features that combines Data Science and Advanced Analytics, Business Intelligence and Data Management into a single integrated platform. It provides core analytical processing power to ensure that data insights are easily accessible to all, performance remains consistent over time, and business objectives can be met within a single platform. Analance focuses on making quality data into accurate predictions. It provides both citizen data scientists and data scientists with pre-built algorithms as well as an environment for custom programming. Company - Overview Ducen IT provides advanced analytics, business intelligence, and data management to Fortune 1000 companies through its unique data science platform Analance. -
21
Azure Speaker Recognition
Microsoft
A Speech service feature that verifies and identifies speakers. Facilitate frictionless, secure customer experiences Streamlining verification processes can improve customer experience. Voice verification allows for secure, frictionless customer interactions in a wide variety of solutions, including web applications and call centers. Passphrases and free-form voice input can be used to verify speakers. Streamlining verification processes can improve customer experience. Voice verification allows for secure, frictionless customer interactions in a wide variety of solutions, including web applications and call centers. Passphrases and free-form voice input can be used to verify speakers. Multiple speakers can unlock value: From a group of enrolled speaker, you can determine a speaker's identity. Speaker identification allows you to assign speech to individual speakers and support multiuser voice recognition to create personalized interactions. -
22
Voci
Medallia
Phone conversations are a more common channel for companies to communicate with customers than any other channel. This is a goldmine of untapped information. Listening to every customer call can be costly, time-consuming, and not practical. Only a small percentage of calls are reviewed. These voice interactions allow you to hear the real voice of your customers and get to the bottom of their concerns. Our highly accurate and automated speech-to text transcription can transform unstructured voice data into transcripts which can be integrated into analytics platforms. Voci allows you to improve agent quality Monitoring, Enhance the Customer Experience, Extract Competitive Intelligence and Ensure Compliance -
23
Sembly
Sembly
$10 per monthSembly is a web and mobile app that accompanies you on your Teams, Zoom, and Google Meet meetings, making meeting content available for review, search, and sharing. Share a part or the whole meeting with your team so everyone can get up-to-speed, even if they didn’t attend. Save time with summaries that Sembly generates automatically. Sembly is available in English across Web, iOS & Android mobile apps. The smartest AI meeting assistant that helps easily review & share meeting takeaways, meeting records and transcriptions. Turns your meetings into searchable text, highlights key discussion moments, creates notes and summaries. Use Sembly Team to unlock powerful AI analytics to help you and your team achieve more, while attending less! Sembly automatically syncs to your calendar to join and record all your scheduled meetings on all major conferences platforms. This reduces the need to take notes on-call. You can review what was said, search through all your meetings, and share key items with your team members or friends. You can review what was said at a particular meeting or search for it in all of your meetings. Designed for businesses of all sizes, Sembly is an AI-based meeting management solution! -
24
800response
800response
800response offers a complete lead generation, lead tracking and customer interactions analytics solution to manage top of the funnel lead generating practices. It provides focused tracking and targeted lead nurturing with customer profile data, interaction analytics, and targeted tracking. We help businesses of all sizes, from small businesses to medium-sized businesses, to multi-location franchise systems and dealer networks, and contact centres, increase and optimize customer acquisitions and interactions. We also track and monitor campaign performance and monitor customer experience. -
25
Dragon Law Enforcement
Nuance Communications
It is no longer necessary to read handwritten notes or recall details from hours ago. Officers can simply speak to create detailed, accurate incident reports three times faster than typing and with up 99% recognition accuracy-Zall by Voice. Dragon uses a next-generation speech engine powered with Nuance Deep Learning technology to achieve high recognition accuracy while dictating. This is ideal for people working in different environments and for users with accents. You can quickly and accurately dictate to enter data into RMS, CAD systems, or other applications. Officers and support staff simply dictate where they would normally type and then fill in and navigate within the form fields using their voices. -
26
Allosmile
AlloSmile
AlloSmile lets you instantly feel satisfied after every phone call made from your website. AlloSmile is easy to set up and can be deployed internationally. You can choose the question and display of the verbatim and the note. -
27
Observe.AI
Observe.AI
1 RatingObserve.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching. Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk. Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data. Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change. -
28
Press'nXPress
Press'nXPress
Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review. The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences. -
29
Alterna CX
Alterna CX
Gartner has recognized Alterna CX as one of the top 3% CX software vendors worldwide. Our AI-based solution simplifies, simplifies and organizes all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social and online conversations, and other communications. Alterna CX provides an AI-based solution that simplifies, organizes, and streamlines all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social media and digital conversations. Our machine learning technology tracks and organizes the data and alerts customers to potential problems, opportunities, or issues that should be monitored by customer service professionals. Our technology is user-friendly and reduces the amount of screening and sorting work. It also flags the factors that are most important for customer satisfaction and loyalty. -
30
Clarabridge
Clarabridge
The Clarabridge Platform combines all VoC data, customer interactions, and feedback into one platform. AI-powered speech analytics and text analytics combine with the best Natural Language Understanding (NLU) in the industry to evaluate the conversations customers and employees have every day via phone calls, chats, private messages, and social media. Clarabridge provides timely answers to your questions about ease of business (Effort), customer loyalty, emotions, root cause for NPS change, high contact volume, churn, and many other topics. Clarabridge insights allow you to make fast decisions, track results, and act quickly. Clarabridge is a partner that provides solutions specifically designed for customer experience. It also has an AI-powered best in class text analytics engine. This allows you to understand every customer interaction and move beyond complexity to clarity. Clarabridge is the only platform that captures what customers say. -
31
Konnect Insights
Konnect Insights
$29 per user per monthKonnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports. -
32
VoiceSpin
VoiceSpin
36$/User/ Month VoiceSpin, an established player in outbound sales, utilizes 16 years of industry expertise to deliver an all-encompassing platform fused with AI and automation. This solution optimizes sales workflows, amplifies productivity, and enriches agent coaching. Seamless integration ensures a fluid operational environment. Key functionalities comprise AI-driven Dialer, Mass SMS, Coaching Suite, Global DIDs, Local Presence, CRM Fusion, Live Call Oversight, Performance Insights, and Speech Analysis. Initiating with VoiceSpin is straightforward; sales teams can arrange a demonstration for immediate productivity boosts and enhanced results. -
33
Empuls is a holistic solution for employee engagement that aims to improve company culture and bring the entire digital workplace to live. Empuls is used by people leaders to bring together teams, eliminate silos, give voice to all employees, and create a culture that values appreciation throughout the organization. Empuls is built on the key pillars for engagement. It helps employees connect, align, empower, and motivate. Connect remote teams via the social intranet. Empower employees through surveys. Motivate teams with recognition and rewards. Empuls assists companies in improving their eNPS score, which is a useful measurement of company culture, employee turnover, and employee experience. Empuls is self-serve & DIY, making it easy for HR to get up and running in a matter of days. You can also use existing tools such as HRIS, Slack and Teams, Gsuite, and many more to get started. Empuls has rich features that engage employees through contests, game mechanics, water coolers and more.
-
34
Mopinion
Mopinion
$229/month All-in-One Software for Digital Channel Feedback Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email). Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team. +Customisable feedback forms +Real-time statistics Integrations with +API +Various CX metrics +Text analytics +Advanced reporting capabilities Mopinion pricing starts at $35 USD/month -
35
Survey2Connect
Survey2Connect
$25 per monthUse the innovative and customer-experience-centric Survey2Connect platform to investigate your business challenges, analyze and explore viable solutions, and devise groundbreaking strategies. Find out how your stakeholders view your brand and analyze billions of data points to understand customer sentiment. Then take practical steps to grow your business sustainably. Continuously improve your market offerings, and give meaning to every customer interaction. Find out how your customers discover you, what they prefer to do business with, and how you can create great customer experiences to generate positive customer sentiments. S2C offers a variety of digital solutions that can be used to manage your off-field and on-field research activities. Digital data capture, analysis, and reporting reduces manual errors and process lags. AI-enabled analytics tools can identify data trends and generate data insights that are difficult to form manually. -
36
Prodigal
Prodigal Technologies
Prodigal is a pioneer of Consumer Finance Intelligence, a new category of AI software that derives actionable insights by analyzing agents' conversations with customers and patients. Collection agencies, lenders, and healthcare providers rely on Prodigal to boost profits, customer experience, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Headquartered in Mountain View, California, Prodigal’s global team is on a mission to build the intelligence layer that powers Consumer Finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company. -
37
BlueX
Explorance
It should be easy and enjoyable to create a survey to gather the information you need. BlueX allows anyone to create surveys however they like. It shouldn't take long to learn how to use new survey software. BlueX was designed to feel the same as other web apps so that you don't feel overwhelmed when creating surveys. You should use the same tool tab across all of your most used applications every day. You can use convenient features such as save & continue, progress bar and review before submitting in a responsive setting. Interactive reporting components can be embedded into questionnaires to take survey analytics to the next level. You can create the surveys you want, without worrying about documentation or tutorials. BlueX allows you to create surveys that are as simple or complex as you need. You only need a five-question survey? BlueX can help. BlueX can conduct a 50-question survey using advanced logic like conditional branching and piping or randomization. -
38
Businesses that are customer-centric want to know which issues are affecting their customers' journey. It's difficult to create a data-driven strategy to address these issues effectively. Keatext gives a head-start by analyzing feedback, generating AI-based suggestions on what to tackle first and delivering them in a report that is ready to share. Assess your customer experience strengths and weaknesses based on the impact they have on customer satisfaction. AI-based recommendations will bring you the most important issues. Get an executive summary using GPT's language-generation to deliver Keatext recommendations in a report that's ready to share. Monitor and discover trends in customer satisfaction with a customizable dashboard. Connect to your preferred platform such as Zendesk Surveymonkey ServiceNow Qualtrics.
-
39
Agara
Agara
Agara is the leading Real-time Voice AI SaaS Platform in the World. It processes customer support calls in real time to eliminate hold time, reduce manual inputs, and improve customer experience. Agara significantly increases customer satisfaction (CX) scores while reducing support cost by more than 50%. -
40
Calabrio ONE
Calabrio
Calabrio ONE gives your complete set of tools to unlock the immense value in customer interaction data. Use it to transform your business. One seamless solution combines a fully integrated workforce optimization suite with powerful voice-of-the-customer analytics tools deployed how you choose--in the cloud, on-premises, or in a hybrid environment. All customer interactions across all channels can be captured. Predictive and predictive insights can be extracted. Enhance customer experience, increase employee engagement, and improve operational efficiency. Next, implement customer-centric strategies throughout the business to increase sales, drive innovation, and propel your business forward. Every interaction should be captured. Hear every voice. Record every call, every time. Calabrio ONE seamlessly integrates with the best-of-breed channels systems. A central command center is created for your contact center. -
41
Voximal
Ulex Innovative Systems
$25/month/ channel VoiceXML interpreter added for your business. It runs on the Asterisk open-source framework. It allows you to extend and manage Asterisk solutions using the VoiceXML standard language. Voximal is a modern and innovative piece. It runs on the Asterisk open-source framework. It allows you to extend and manage Asterisk solutions using the VoiceXML standard language. Asterisk allows you to make, receive, and monitor calls from your platform. Your telephony system can be highly scalable. VoiceXML syntax allows you to control your calls. Voximal makes it easy to make, manage, and route calls. A VoiceXML interpreter can be added to Asterisk. To create complex voice telephony services and IVR portals, you can use the standard VoiceXML language. Voximal is compatible to most Asterisk releases and Linux distributions. -
42
Phonexia Speech Platform
Phonexia
Phonexia has a wide range of cutting-edge voice recognition and voice biometrics technologies that can be used to meet commercial and government needs. Phonexia products are powered by the most recent advances in artificial intelligence, voice biometrics science, acoustics and phonetics. They are highly accurate, fast, and scalable. Phonexia's AI-powered solutions allow you to build voicebots and verify speaker identity using voice biometrics. You can also transcribe speech into text and search for speakers in large volumes of audio. With voice biometric authentication, you can easily access your clients' data and detect fraud attempts. -
43
NVIDIA NGC
NVIDIA
NVIDIA GPU Cloud is a GPU-accelerated cloud platform that is optimized for scientific computing and deep learning. NGC is responsible for a catalogue of fully integrated and optimized deep-learning framework containers that take full benefit of NVIDIA GPUs in single and multi-GPU configurations. -
44
Bright Cluster Manager
NVIDIA
Bright Cluster Manager offers a variety of machine learning frameworks including Torch, Tensorflow and Tensorflow to simplify your deep-learning projects. Bright offers a selection the most popular Machine Learning libraries that can be used to access datasets. These include MLPython and NVIDIA CUDA Deep Neural Network Library (cuDNN), Deep Learning GPU Trainer System (DIGITS), CaffeOnSpark (a Spark package that allows deep learning), and MLPython. Bright makes it easy to find, configure, and deploy all the necessary components to run these deep learning libraries and frameworks. There are over 400MB of Python modules to support machine learning packages. We also include the NVIDIA hardware drivers and CUDA (parallel computer platform API) drivers, CUB(CUDA building blocks), NCCL (library standard collective communication routines). -
45
Mintrics
Mintrics
$79Mintrics is the ultimate social media analytics dashboard with market and competitor intelligence. It allows brands, agencies, content creators, and marketers to see which videos are performing well and which aren’t and why. Mintrics allows you to analyze all your videos on YouTube and Facebook in one place. It connects to various APIs using users' tokens to collect data that isn't available publicly. It runs all calculations and displays unique metrics with historical information. Mintrics provides benchmarks, monthly reports and personalized recommendations, as metrics can be useless by themselves. First, at a page/channel-level to clearly show how a video is performing against others. Then, industry benchmarks that show performance compared to the competition. Mintrics Live Leaderboard allows you to track and group your competitors, as well as view market insights. -
46
NaturalText
NaturalText
$5000.00NaturalText A.I. Your data can be used to get more. Discover relationships, build collections, and uncover hidden insights in documents and text-based data. NaturalText A.I. NaturalText A.I. uses artificial intelligence technology to uncover hidden data relationships. The software uses a variety of state-of-the art methods to understand context and analyze patterns to reveal insights - all in a human-readable manner. Discover hidden insights in your data It can be difficult, if not impossible, to find everything in your text data. Traditional search can only find information about a document. NaturalText A.I. on the other hand, uncovers new data within millions of documents, including patents and scientific papers. NaturalText A.I. NaturalText A.I. can help you uncover insights in your data that you are not currently seeing. -
47
Metacoder
Wazoo Mobile Technologies LLC
$89 per user/month Metacoder makes data processing faster and more efficient. Metacoder provides data analysts with the flexibility and tools they need to make data analysis easier. Metacoder automates data preparation steps like cleaning, reducing the time it takes to inspect your data before you can get up and running. It is a good company when compared to other companies. Metacoder is cheaper than similar companies and our management is actively developing based upon our valued customers' feedback. Metacoder is primarily used to support predictive analytics professionals in their work. We offer interfaces for database integrations, data cleaning, preprocessing, modeling, and display/interpretation of results. We make it easy to manage the machine learning pipeline and help organizations share their work. Soon, we will offer code-free solutions for image, audio and video as well as biomedical data. -
48
Rubidium
Rubidium
Rubidium allows leading companies to embed voice commands or text to speech into their products. Voice Trigger is an engine that is "always on" and listens to your voice. It wakes up when the correct "magic word" is said. Voice Trigger uses a miniature footprint Automatic Speech Recognition engine to distinguish between the trigger phrase, the rest of speech, sounds, and noise. Automated Speech Recognition is able to control any function through voice commands. You can use it to accept and reject calls, set up and install devices (pairing, calibration and interconnection), and so on. Voice dialing, music streaming control, and music selection. Today, Rubidium technology can be found in more than 50 million consumer products. Customers and partners include leading global brands like RIM (Blackberry), GN Netcom(Jabra), Panasonic and Uniden. -
49
Verbio
Verbio
Voice has the unique potential to improve security and user experience in everyday interactions. A cost-effective, reliable, and innovative language-agnostic solution to instantly verify and identify users in real time. Voice biometrics can automatically recognize any person based on their voice characteristics. It can smartly replace traditional authentication methods (cards and passwords, signatures, fingerprints, etc.) in security access control, user verification, fraud prevention and detection, and user verification for digital transactions. Voice biometrics is a cost-effective and innovative way to authenticate users. Remote access is also possible. Biometric authentication and identification through voice has never been faster and more secure. There are different operational models for each client and advanced anti-spoofing methods. -
50
ClearML
ClearML
$15ClearML is an open-source MLOps platform that enables data scientists, ML engineers, and DevOps to easily create, orchestrate and automate ML processes at scale. Our frictionless and unified end-to-end MLOps Suite allows users and customers to concentrate on developing ML code and automating their workflows. ClearML is used to develop a highly reproducible process for end-to-end AI models lifecycles by more than 1,300 enterprises, from product feature discovery to model deployment and production monitoring. You can use all of our modules to create a complete ecosystem, or you can plug in your existing tools and start using them. ClearML is trusted worldwide by more than 150,000 Data Scientists, Data Engineers and ML Engineers at Fortune 500 companies, enterprises and innovative start-ups.