Agara Description

Agara is the leading Real-time Voice AI SaaS Platform in the World. It processes customer support calls in real time to eliminate hold time, reduce manual inputs, and improve customer experience.
Agara significantly increases customer satisfaction (CX) scores while reducing support cost by more than 50%.

Integrations

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Company Details

Company:
Agara
Year Founded:
2017
Headquarters:
United States
Website:
agara.ai
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Media

Play Video Agara Smart Assist - Realtime assistance for support agents Agara Smart Data- Automatic call transcription and summarization Agara Smart Response - Actively guides your agents during calls with contextual dialog prompts Agara Smart Enterprise - Makes inferences from the customer's speech and the emotion and sentiment Powerful Analytics for informed decision making
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
24/7 Live Support
Online

Agara Features and Options

Artificial Intelligence Software

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Machine Learning Software

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Deep Learning Software

Convolutional Neural Networks
Document Classification
Image Segmentation
ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
Visualization

Natural Language Processing Software

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat