Alternatives to Nextpond

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

SurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys. You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative. Drag and drop is all you need to create questionnaires. It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement. SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace.

HoneyBook makes it easy for independent business owners to communicate with customers and clients, manage projects, and get paid—all in one place. With the help from our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. Its like your own personal assistant. With their proposals, invoices, contracts, payments, and scheduling at your fingertips, HoneyBook gives you everything you need to give clients an unforgettable experience.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionalities. Smaply is a tool to create customer journey maps and analyze the customer experience, step by step. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is even faster. Keep track of those in the portfolio graph of your workspace, which helps you to keep an overview and prioritize. Users are not only using journey maps as deliverables; they rather make them the core of their service development, thus journey maps move to the core of organizations.

vtenext, the first and only All-In-One Customer Relationship Management (CRM) equipped with a BPMN engine and AI algorithms. Avoid departmental silos. They are a productivity killer. Holistic CRMs are a powerful tool that can improve the efficiency of every business area. BPMN Engine This is a natively-integrated tool that, through a graphical interface, allows to automate and digitize any type of business process. It avoids collaborators from doing tasks with low added-value and minimizes time loss and errors. Artificial Intelligence Integrated algorithms can make your organization more efficient and effective through: - automatic tickets, leads classificators Lead generation chatbot Chatbot for internal and external support OCR vtenext automates marketing, pre-sales, sales, customer service, and project management.

SmileBack®, the only customer feedback system specifically designed for MSPs, focuses exclusively on customer satisfaction. Instant feedback allows you to save time, optimize your service, and improve the client experience. A customer feedback system based on Net Promoter Score (NPS) and Customer Satisfaction (CSAT), allows you to understand how your customers feel about your services. You can use quantitative and qualitative customer insights to improve your operations, retain customers, and expand your business' reach. To improve service quality and operational efficiency, collect and analyze survey responses. Service gaps can be addressed quickly by identifying customer wins and pain points. Integrate seamlessly into your existing system to automate repetitive tasks. SmileBack®, which we make easy to integrate into your daily workflows, is easier to use and more likely to succeed.

Method Grid is the AI-empowered knowledge and project management platform that helps teams improve how they deliver projects and services by connecting knowledge, experience and technology. Collaborate and build knowledge-rich playbooks that define how you deliver individual projects and services. Leverage your expertise, knowledge and insights. Bring projects to life by creating playbooks that can be customised and tailored for each client. Method Grid makes it easy to highlight your organisation’s capability and expertise in a way that resonates with your specific needs and challenges.

Minerva allows you to create clickable instructions online. Minerva can be used to communicate a series of steps without having to physically stand next to anyone. Minerva is completely free. Additional paid features (e.g. We are happy to provide additional support for paid features (e.g. analytics, collaborative editing). Minerva is an interactive guide that teaches you how to do things. Our guide will show you where to click and what to do next, so you can spend more time doing than just searching. Our mission is to make it easy to do anything online, especially for you. We will show you where to click and what to do next. Get our extension now! We make process knowledge and expertise available wherever you need it. Minerva Pro allows you to create private recipes, teams, and view analytics at individual, team, and recipe levels.

WAG™, Web App Generator was created to give you, whether you are a developer, consumer, or business manager, an easy-to-use tool that allows you to quickly convert your ideas, specifications, and business knowledge into native mobile and web apps. Drag and drop is all that's required. WAG™, a visual design mode interface, is available for web browsers and touch-enabled tablet. It can be used to create amazing real-world apps with great user experiences. Your apps will run natively on all major smartphones and tablets. Users have different user interfaces for the same app, whether they are using it on mobile or desktop browser. This allows your users to have the best possible experience on all platforms, and also ensures consistency across platforms.

iGrafx helps organizations improve their processes continuously, enabling them to achieve true business transformation. A platform that integrates intelligence is essential for continuous process improvement. Complex processes today involve multiple departments, systems and stakeholders. It is difficult to understand the entire ecosystem. It can be difficult to determine what is actually wrong and the most effective solutions without a holistic perspective. Process360 Live, which combines process mining, simulation and design, unlocks the power of process Intelligence. Streamline processes to identify bottlenecks and optimize workflows. This will allow you to create more products of higher quality with the same resources. Maintain volume, pace, and quality while reducing financial investment through improved resource allocation and process optimization.

The most trusted platform for automotive customer experience management. Foresight™, the top choice in customer experience management for the automotive industry, is fast, powerful, and intuitive. The fully-customizable, real-time platform is the result of years of innovation and technology expertise. This platform unlocks business intelligence at every touchpoint for all your business users. Our dedicated client teams and consultants work closely with you from the beginning, establishing baseline requirements and customizing the software to suit your brand. After training your staff, we work closely with you to deploy your platform within 90 days. This will ensure that your new CEM strategy is ready to engage customers in meaningful and impactful ways.

ARIS Basic is the starter edition to manage business processes. All the essential features are available for process design, sharing, and optimization. You will enjoy an intuitive user interface with a simple landing page. You can count on easy access to your business processes, your favorite models, as well as a simple way for you to switch between apps. You are only one click away from your most important next steps. ARIS Basic unlocks the power of process excellence Professional process management with quick results No experience in process modeling is required. You will be able to use an intuitive user interface with a simple landing page. You can quickly access your business processes, your favorite models, and switch between applications with just one click. It's easy to create models. Get all the information you need to start creating models.

Proactive customer experience management can be used to predict churn, uncover dissatisfaction and take proactive action. Cliezen is an online B2B client satisfaction and experience measurement software. We provide short, dynamic feedback forms for your clients to give management a deeper understanding of their wants, needs and experiences. Cliezen can be used to boost client satisfaction, improve business performance and increase profitability. It is important to assess customer satisfaction and experience in order to grow and sustain your company's business. Cliezen excels in identifying customer satisfaction levels, pinpointing the causes of dissatisfaction, and recommending ways for improving the customer experience. Our AI engine chooses from 350+ academically-validated questions, adapting to diverse industries, respondent role, and unique B2B relationships aspects, and administers the survey automatically. Cliezen automates the process and provides real-time feedback all year long.

CX can be humanized! Increase response rates in VoC and NPS and CX Management programs by engaging and fully customized interactions. surveys, forms, etc.) These touchpoints can become extensions of your brand. OPINATOR allows you to respond to customer feedback, reduce customer effort, drive value at every touchpoint, and take action on it. Predictive, Prescriptive and Text Analytics, Case Management system and role-based dashboards. Create remarkable interactions and convert customers into advocates. OPINATOR can be managed by yourself, but you can also call upon the Customer Success team to help you with your projects. Customers expect delightful and innovative interactions. Combining technology, creativity, deep customer understanding, and technology can deliver these experiences and increase customer engagement. In the next decade, companies will double their CX efforts. Instead of relying on inefficient surveys, engage your customers with personalized UIs.

Get to know your customers better. Learn more about their interests, their shopping habits and identify your VIPs. This will help you spread good word of mouth throughout your community while increasing your revenue. We know you're busy so we have created a comprehensive suite of marketing tools that are easy to use. Froogal offers automated email marketing, social media and customer acquisition to help you turn every customer into a loyal customer. Each Froogal Merchant is provided with one-on-one support by their Merchant Success Manager. This person is dedicated to providing the best Froogal experience. Froogal for consumers allows one to pay all of their bills and redeem their rewards quickly using their mobile device while dining or shopping at their favorite merchants. This eliminates the need to carry cash and cards like debit/credit cards or loyalty cards.

Encompass CX offers a flexible B2B customer experience management solution that measures, analyzes and collects all touchpoints throughout a client's lifecycle to determine their customer health. These touchpoints are used to provide insight into your accounts, products and services, enabling you to deliver a superior client experience and go beyond customer satisfaction. Our cloud-based dashboard gives you visibility to customer data and allows you to gain clarity. Increase revenue, identify cross-sell possibilities, reduce churn, and turn at-risk customers into your best clients. Your customers' perceptions of your product or service should be higher than theirs. Encompass-CX collects post-sale data, service metrics, onboarding assessments, support tickets, and email exchanges to give clarity into a company’s account. The ability to measure the client experience is a powerful tool for any company's growth.

A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.

Aurea Process offers the business process management tools you need to support complex applications environments. It allows you to model and measure multichannel customer journeys. Customers interact with multiple channels, including web, mobile, call centers, and storefronts. Customers interact with multiple layers of complex applications for each experience. Aurea Process allows you to adapt your business process automation to your changing infrastructure. Aurea Process allows you to create the exact experiences that you want your customers to have and then easily roll them out across all touch points, web, mobile, or physical. Bring together IT and business teams to collaborate on every customer journey, technology- or human-powered.

Say goodbye to extra work and scattered work. To optimize your business analysis, welcome a BPM editor that has a dynamic process and decision-modeling experience. You have complete control over your workflows. Our intuitive visual editor is able to simplify complex processes and help you deliver your projects on time. You can access your workflows anywhere and anytime. To enjoy stress-free modeling, discuss and share projects with your colleagues. To improve process clarity and enable advanced analytics, you can model decisions and processes separately or simultaneously. Enjoy the intuitive graphical interface and numerous editing options. You can focus on the model to save time and effort while drawing. View detailed workflow descriptions with screenshots and links. You can create and download shareable model documentation while on the move. To give your workflows a personal touch, highlight key activities and add some color.

Clarivate Customer Experience Services (CX), formerly CustomersFirst Now was founded on the principle of all businesses putting customers at the heart of their business to ensure success both financially and operationally. We help companies put customers first, and do this with urgency. Every customer interaction is an opportunity for a customer to be delighted or disappointed. Knowing what is working and what is not is crucial to your success. Our program is applicable to both B2B and B2C businesses. It results in higher revenue, better retention rates, and improved margins. Our data-driven approach will help you identify the top drivers of churn as well as customer pain points. Then, we will help you develop actionable opportunities to drive financial and CX results. CFN Insight is a leader in customer journey mapping software. We offer the most advanced visualizations and reporting, action scorecards dashboards, insights, and reporting.

Get actionable insights to help you grow your business. Pxida's detailed analysis will help you determine the best actions to take to make your customers happier and improve your financial results. Pxida will only ask you a few simple questions to help you tailor the survey for your business. There is no need to program complicated surveys or adjust generic surveys on other platforms. Our highly skilled market research experts and data scientist will create surveys and analysis using the most recent analytics technology. We have the experts so that you don't have! Imagine the power of understanding your closest competitors and their thoughts. This will allow you to focus on what is most important to attract more customers to your business.

Turn your product into a growth engine. Your users expect frictionless, product-driven experiences. Appcues will help you grow your business faster. Appcues is a better user experience that leads to more profitable and faster growth. We created the Product-Led Growth Platform. Appcues makes it simple to deliver exceptional user experiences at large scale and unify your company around the product's greatest lever for growth. Appcues assists companies in delivering positive customer experiences and scalable business growth. Personalized onboarding experiences will impress users. Make a great impression. Engage, educate, and guide users to value quickly to onboard and activate them. Using prompts and walkthroughs that are timely and contextual will increase feature adoption and engagement.

Gainsight PX allows you to understand how users use your product, collect feedback and create in-app engagements such as walkthroughs and guides to encourage adoption and onboarding. Visualize how users move through your product. Identify the key areas that are most frequently dropped or where there is low usage of a particular feature or module. Determine which features are associated with high user satisfaction, long-term retention, and high user satisfaction. Analyze the adoption and retention of specific user segments or attributes. In-product engagement can be used to onboard users and drive them to key features. In-app guides can be created to guide users through product setup and highlight core features. Use tooltips, guides, and hotspots for activating new or less-known features. You can create highly personalized engagement experiences by using user characteristics like role, geography, product history, and other factors.

Use the innovative and customer-experience-centric Survey2Connect platform to investigate your business challenges, analyze and explore viable solutions, and devise groundbreaking strategies. Find out how your stakeholders view your brand and analyze billions of data points to understand customer sentiment. Then take practical steps to grow your business sustainably. Continuously improve your market offerings, and give meaning to every customer interaction. Find out how your customers discover you, what they prefer to do business with, and how you can create great customer experiences to generate positive customer sentiments. S2C offers a variety of digital solutions that can be used to manage your off-field and on-field research activities. Digital data capture, analysis, and reporting reduces manual errors and process lags. AI-enabled analytics tools can identify data trends and generate data insights that are difficult to form manually.

Krezzo's unified approach to OKRs can help you get started with OKRs or take your program to the next level. It's not easy to ensure everyone in your company speaks the same strategic language. Krezzo offers highly engaging online training experiences that employees can immediately put into practice. Our step-by-step certification process will help you set the stage for success and serve as a valuable reference point. The company's strategy and performance are not always visible. A purpose-built OKR platform will allow you to structure your strategy in a way that connects with employees. Sometimes, you just need someone to give you and your team an objective perspective. Your team will always have a second pair of eyes with on-demand consulting.

Manet allows to manage all information about your hotel. You can choose which details you want to add, modify, or delete at any time. You can also upload content and services related to the hotel or destination. Manet's tools, features and features enrich and simplify the stay of your guests. They have everything they need to make it memorable at every stage of their journey. Increase your contact with customers and improve communication! Manet allows hoteliers to communicate more effectively with their guests. This increases the likelihood of them booking, even before they arrive. Manet's personalization lets you promote your business and any additional services that are associated with it, maximizing your revenue.

TalkToTheManager allows business owners anonymous comments by customers via text message. They can respond to customer service, product and facility issues before a negative experience becomes a negative review. We provide a dedicated number that you can display at your business when you sign up for our service. Sign up for our service to instantly receive a dedicated number to display at the business. Managers on duty are notified by text or email. Managers do not have access to the customer's number. Managers can text the customer immediately, even if they are not on-site. This allows them to resolve issues and praise customers for their great experience. Customers leave satisfied and, in many cases, they write positive reviews online. Customers tell their friends about your brand and return to it, increasing revenue and loyalty. Customers can text their TalkToTheManager number to any cell phone.

You can engage users in proactive ways, personalize interactions, automate conversations, and create user journeys using business messaging channels. Empower your team to communicate seamlessly across multiple channels and make a lasting impression. With our no-code builder, you can quickly create conversational AI bots and deploy them in no time. For more complex operations, you can add a custom function or dataset. A simple WhatsApp campaign screen allows you to send WhatsApp notifications like a pro. Our dashboards make it easy to visualize your data. With just one click, you can access all the information you need while keeping up to date with industry trends. Data security is a top priority for us. Your data is protected and secure with data centers based in the US, EU, and SEA.

SurveyXact surveys are used by many companies to collect data. These companies often find it advantageous to automate data collection with SurveyXact's API solution. SurveyXact is the Scandinavian leader in creating questionnaire-based surveys. It is easy, secure, flexible, reliable, and guarantees to uncover new knowledge in a way which creates results. Our experienced employees are available to assist you if you have any questions. Our employees have more than 30 years experience in all types of questionnaires, both for government and private-owned companies. Our support staff are experts in SurveyXact and can help you out. We are available to answer your calls every weekday so you're never alone. You also get access to our courses when you purchase a SurveyXact license. It's easy to start your own surveys. The Scandinavian's most popular survey tool is used in numerous governmental and private-held organizations of all sizes, in all areas.

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Through one central control center, you can instantly access all business processes in your company. Enterprise Explorer instantly displays all corporate business objects and metadata hidden in your office files. A wide range of professional process templates that cover all aspects of modern business modeling. Choose from over 40 different types of diagrams. Fully automatic instant process discovery reveals hidden enterprise methods in Visio diagrams. You can leverage the essential knowledge contained in your Visio models to bring it up to a new level of compliance. Visio has a built-in editor for the modeling method. It allows you to easily brand corporate modeling standards using visual method editor and quick development of individual process types via process designer. Convert your scattered Visio diagrams quickly into a valuable resource for process awareness on SharePoint cloud.

It's never been easier to manage your reputation and customer experience. Feedgage allows you to gather and analyze all customer reviews and feedback from one place. This will make your brand a favorite among customers. Feedgage allows you to gain key insights from online reviews and create a strong brand for your business. Feedgage allows you to quickly and easily identify the issues in your services and take the necessary steps. Feedgage allows you to collect, present, and analyze all customer voices in one place. This will help you improve your customer experience. All customer reviews and feedback are collected in one place and analyzed. AI-powered analysis enables you to see customer insights, trends, and common praises (or complaints). Select your competitors to see your competitive advantages. Then, strategize your priorities. Receive notifications via all your communication channels about important issues

VAFlow allows you integrate systems and processes into your business to increase productivity and revenue. It's as simple as copying and pasting text into VAFlow. This will automatically generate boxes that look similar to a flowchart. Each box can contain text, files, dates, images, numbers, spreadsheets, e-mails and instructions. Each step is a box and can be strung together to create an interactive visual map that can be shared with your team in real time. You can save your workflows to share with your team. You can see every user's work in a report and an audit trail so you won't miss anything. For project management, you can track the progress of each user's work in real time. A live dashboard gives you a snapshot of all current work.

We build solutions. We provide high-quality solutions to Industries Organizations all over the globe. Our Product Solutions are based on the same theory that guides the entire ECM Industry. We are sensitive to your needs and can help you with our expert service offerings and domain expertise. Our assistance will transform your business and increase your efficiency. FineDocs is an advanced, robust, scaleable, and easy-to-use ECM Platform that enables organizations extract the full value of the available Content, Information, and Knowledge using enterprise-class tools, applications, and technologies. FineDocs Software as A Service can transform your business by reducing IT costs and allowing you to be more agile. FineDocs allows you to archive content and provide seamless access with MS-SharePoint. This will improve Information Governance. FineDocs Mobile Apps allow you to access business content faster and more securely. You can also make decisions from anywhere, anytime with FineDocs Mobile Apps.

EBIFlow is a workflow application that simplifies and improves the processes of our company. All processes and forms that you need for your business climate can be transmitted electronically. It is now easier to fill out forms and approve work. You can also keep track of your business. The tool you use to manage your business processes should allow you to quickly determine what information and documents you need, and to identify the roles of the people in your organization. EBIFlow is responsive web-based so it can be used on all devices. You can also download our Win8, Android, and iOS apps to make your use more efficient. EBIFlow will provide you with a direct infrastructure that allows you to sign documents in your business process using an Electronic signature or Mobile signing.

Feedback Inn is a simple solution for people who care about their customers and take their business seriously. Our fully-featured dashboard is easy to use and allows you to launch, analyze, and design surveys. It also includes all the features you would expect from a top-of-the-line solution. Ask your customers to rate your services and then analyze their feedback offline and online. All results are available in real-time on both your desktop and mobile devices. Feedback Inn's intuitive interface makes managing your surveys easy. You can easily start your first survey in minutes and have your clients share their experiences with you about your customer service. You can then tune your services to improve customer service. You can monitor customer responses in real time through the dashboard. Engage with customers before it is too late. You can see all suggestions and complaints right from your mobile device or desktop. Respond immediately.

Agentricks is a software that automates business processes for MPKBY Agents in India. Agentricks makes it easy for an Agent to perform their daily and monthly tasks. You can not only create lots from the Collection entries you have made but you can also deposit first and then receive from customers. It's easy and quick to prepare lots from your previous lot in just a few clicks. Agentricks handles all interactions with the DOP portal, which takes so much patience and time. It comes with important statistics and reports that help you keep track of your money flow during monthly operations. You can try the trial version. The agent can then choose an affordable plan.

In CloneDesk you don't add single todos. Instead, you create simple checklists or more complex processes called blueprints and assign them to your team. Once you sign up, we will give you a step-by-step process to organize your service business. You can also join exclusive webinars with other entrepreneurs. CloneDesk allows you to change the project information once, and each member of the team receives the update as they work on the project. You can monitor the performance of your project and team by scheduling workflows that in turn trigger other workflows. The tasks overview allows you to see both your and your team's tasks. You can see which members of your team are underperforming and where they are overloaded by work by using channels.

CM Process Platform. Access data reports in real time updated with backend system, see statistics, and use drill down functionalities to dive into all data. Statistics include the number of employees who have completed each process and other key performance indicators. CheckMobile technology is cheaper and faster than competitors. Higher performance Massive Scalability. Field workers will enjoy a better user experience. We create real business scenarios using: Independent data centers worldwide. Secure connection from your back-end into the cloud Micro-services are the building blocks of an entire app. Mobile applications are created by us without any coding. You can deploy and run offline and online. Easy-to-use user experience. Complex workflows. Automated synchronization Background uploads. Offline executions CM Process Platform digitizes paper-based processes. We are able digitize paper-based processes thanks to our more than a decade-old and improved CM Process Platform.

Laiye is a specialist in combining the power and robotic process automation to drive intelligent automation. This includes digitizing repetitive tasks and integrating custom-built automation to solve complex business problems. Laiye envisions a world in which Intelligent Automation transforms people and businesses. We can help you and your customers improve customer experience and business performance. All of our products have AI embedded so deployment is as simple as drag-and-drop. Intelligent Document Processing models are self learning and our Chatbot has Natural Language Understanding. We believe that smooth, efficient implementations are the foundation of a successful automation program. This is why we designed our platform with the end-user in mind.

Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization.

SaaS platform that offers 70+ Customer Experience-Flows for CRM and Marketing to mid-sized businesses and enterprises. We help you generate revenue at every touch point of your customer journey. All our CX-flows are ready-to-go so you don’t have to wait for IT or Implementation Partners’ to shine as a marketer. Manage Audiences and manage Engagement Programs, Member/get-Member, Loyalty Programmes, Discount Schemes VIP Clubs Advocacy Engines, Look at-Me Programs and many more. Your customers will be more satisfied with your customer service. Before the rest.

Omnichannel solutions to capture more feedback, analyze metrics that matter, resolve issues faster, and increase sales across all touch points. Personalization and real-time engagement can help you build stronger customer relationships. With modern messenger, you can reduce your sales cycle, provide better support, and tailor your marketing. There is no one-size-fits all. Our solutions can be combined based on your specific needs and challenges. You can create a customized experience management program that will help you listen better and resolve problems faster. Automate repetitive tasks such as triggering customer engagement sequences and alerting managers. Give your team superpowers to do more. Automate your digital processes and transform them with real-time automation. Automate the sending of emails, messages, and other communications to increase engagement across channels and collect real-time data.

AskNicely is an innovative customer feedback platform that uses the Net Promoter Score (NPS) to measure and improve customer experience. AskNicely allows brands and businesses to collect feedback through one-touch surveys. The team can share real-time insights with them, as well as empower them to take immediate action based upon customer feedback. AskNicely integrates with many of the most popular tools that businesses use every day.

Do you want to grab customers' attention and keep them informed? Beupify offers a variety widgets that you can integrate into your website to notify customers about any updates to their product. The widgets are a great tool to increase your business value and conversion rates. They allow you to keep in touch with customers and build long-term relationships. Customer feedback can be used to improve your brand identity, increase conversion rates, and ultimately create long-term customer relationships. Beupify's targeted notification widgets and eye-catchy widgets make it easy to increase your business value. Beupify's eye-catchy widgets will update your customers with targeted notifications and targeted notifications. Your success is dependent on customer feedback. You need channels to collect task-based feedback from users and analyze their behavior. It will be a joy to see how your business grows, and how your product improves based upon the unique tools and collected feedback.

Ultradox allows you to automate repetitive tasks and create your own business apps without having to hire a team of developers. Ultradox's unique combination of workflow engine and template engine makes it possible to combine, send, print, and generate documents, websites, and respond to emails as part your process. Automations can run in the background and include creating and sending weekly reports. You can also create interactive apps that engage multiple people, such as approval flows. Google Drive allows you to share your app with colleagues or users. Apps published follow the material design guidelines and work well on desktop and mobile devices. Ultradox was created to make it easy for anyone to create apps, regardless of their programming skills. It is amazing to see the creations of users with no programming experience.

Create a social media connection between potential customers and current customers. They can exchange product information using their preferred method of communication. A vast network of influencers is available to aspiring customers. Brand ambassadors can provide detailed product information and specifications. Your customers will appreciate the easy, automated customer service. Incentivize customers to continue participating in the loyalty program and build a community with certified customers. Targeted marketing campaigns can help you get bottom-of the funnel leads and convert them to higher conversion rates. Customer Empowerment Exchange uses its ability to map potential customers' questions, concerns or doubts regarding a product or service to the source that they feel is most appropriate to answer them.

Let's work together to increase your online visibility and e-reputation in order to attract new customers to the points of sale. Automatically share information about your establishments in major directories, search engines, social media, and review sites. Whether reviews come from TripAdvisor, Google, Facebook or Google, you can centralize all the reviews left about your establishments. You can access regular reports, analyze them, and respond to them all from one interface. Encourage satisfied customers to leave positive reviews on Google Business Profile. Optimize your website using a store locator and customized pages per location. Your point of sale will stand out in the queries related to your activity. You can easily reply to messages sent to Google Business Profile or centrally. Let's increase your online visibility together and improve your e-reputation in order to attract new customers to our points of sale.