Alternatives to NetResults Tracker

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

nTask, online task management, and project management platform, is free for individuals, teams, and business professionals. Using nTask, you can create checklists, manage projects, collaborate with project teams, schedule meetings, and automate regular tasks. nTask is unique because it allows small and large teams to work together on different projects. Designed for agile teams, nTask allows you to create and assign tasks, submit timesheets, and more. Your team will now keep you informed about hours worked and submit time entries against each task to let you know exactly what your team is doing. nTask offers Kanban boards, project planning, and issue tracking. It's easy and free to sign up for nTask Get started today!

Asana helps teams orchestrate their work—from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located or how many different departments are involved. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. It’s time to move work out of disjointed spreadsheets and email and let teams collaborate and communicate more effectively in one place. With Asana, it doesn't matter how many different teams or departments are coming together on a project, they can share context and assign ownership with tasks, combine related work, share files, get instant updates on tasks and projects and build effective cross-functional workflows. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.

GoToResolve is a refreshingly simple IT support tool that adapts to the way your team works today. Our all-in-one IT platform will help you support your workforce from anywhere. All your IT needs are covered with our all-in-one platform. It's as simple as speaking to someone. Agents and employees can get more done with time-optimizing features such as unattended access, multi-session handling, and multi-session management. Systems are protected while businesses run smoothly. Remote access, support and ticketing are all possible together. Remote and in-house teams can access GoTo Resolve more easily. You can speed up resolutions by using a frictionless, fast join flow. All the tools agents need to resolve problems are available right there. - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and many more

Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.

aqua, with its AI-powered technology, is a cutting-edge Test Management System built to streamline and boost QA processes. Perfect for both large and small businesses, especially in highly regulated sectors like Fintech, MedTech, and GovTech, aqua excels in: - Organizing and managing custom testing workflows - Handling various testing scales and complexities, - Managing comprehensive test data sets - Ensuring detailed insights through advanced reporting - Transitioning from manual to automated testing All of this becomes effortless with Aqua. Additionaly, it stands out with "Capture" - simplified 'single-click' bug tracking and reproducing solution. Seamlessly integrating with popular platforms like JIRA, Selenium, and Jenkins, and supported by REST API, aqua enhances QA efficiency, significantly reducing time spent on routine tasks and accelerating software release cycles by 200%. Take away your pain of testing! Try aqua today!

BugHerd is the easiest visual feedback and bug tracker tool for web projects. It's loved by thousands of amazing teams around the world to help them manage their web projects. With ZERO project limitations, point & click client feedback directly onto your site. --- BugHerd works in just 3 steps 1. The intuitive browser extension allows you to pin feedback to your webpage elements. 2. All pins are automatically updated with contextual metadata, including browser, OS and screen size & resolution, and selector information. 3. You can instantly create task cards from feedback. This will help you manage your workflow. --- No more emails, spreadsheets, or headaches. Start in minutes with a 14-day free trial.

LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support

Backlog is a collaboration and project management tool that teams can use to increase productivity, visibility, and simplify project tracking. To release high-quality projects faster, development teams can collaborate with IT, Marketing, and Design. The core features include Gantt Charts and Burndown Charts as well as Issues, Subtaskings, Watchlists, Comment threads. Version control, File sharing, Wikis and Bug Tracking are all part of the core. You can update your projects anywhere with the iOS and Android apps.

Bugfender provides log storage services for developers. It includes remote logger, crash reporter, and in-app feedback. Bugfender records everything that happens in an application, even if it crashes, to help you reproduce and resolve bugs faster and provide better customer service. Bugfender protects the privacy of your user, is network and battery efficient, and keeps logging even when the device is offline. Bugfender can track and destroy bugs before users notice. Bugfender logs every bug on every device and sends the results within seconds. This allows you to find and fix bugs before users even notice. Achieve 5-Star Ratings. Bugfender logs more than just crashes and bugs. Bugfender logs every bit of information you need to build a picture of your users, and earn five-star ratings. Provide exceptional customer service. Our logging tool allows you to target specific users and provide personalized customer service.

Gemini can solve any number of situations. Gemini's unique project templates allow you to adapt the user interface to your project's taxonomy. The workspace feature allows users to focus on the important data. Gemini's Issue tracking eliminates the need for micro-managing the processing of issues or communication around them. You have control over what information is captured, how it is processed and when notifications are sent. Bugs are a natural part of software development. Gemini Bug Tracking makes it easier to track, manage, and resolve bugs faster. Integrated Testing makes sure bugs don't return. Gemini supports all agile methodologies, including SCRUM, Kanban, and Kanban. You can be sure you don't miss your deadlines or upset your customers with powerful sprint progress reports. Gemini integrates your help desk function with the rest of the organization, so managing problems is easy for you.

Bugzero's change management issue tracking software allows enterprises to track and follow the progress of each problem or issue until it is resolved. Bugzero allows users to identify any type of issue, from simple customer questions or requests to detailed technical reports about an error or problem. This software can be used internally or externally, intranet and internet. It can be used by software developers, testers, manufacturers for customer tracking and bug tracking, as well as IT help desks and any other service providers for trouble ticketing. Bugzero is a web-based, enterprise-grade, cost-effective, scalable solution that increases teamwork efficiency. It allows users to report issues, track progress towards resolution, and identify the person responsible for the issue. It is simple to use and flexible enough to adapt to an organization's business processes and workflows. It works.

MantisBT makes collaboration easy with clients and team members. MantisBT is an open-source issue tracker that offers a delicate balance of simplicity and power. Users can get started quickly and begin managing their projects, while also collaborating with clients and colleagues. You will never stop using it once you get started. It's easy to evaluate MantisBT. You can either start with one of the available demos or go straight to the downloads page to get the latest version and the administrator's guide for setting up your own servers.

It can be difficult to keep track of everything with free bug tracking tools. Helix ALM makes it easy for you to track, prioritize, create, and resolve problems. This allows you to release better software quicker. You can track progress on issues and track results with dashboards, task boards, customizable reports, and task boards. You can also use search and issue filters to quickly find the issue you are looking for. This issue tracking tool can automatically calculate risks and prioritize issues. You will feel confident that you are paying attention to the most critical issues, defects, or customer requests first. Your customers' feedback matters. However, you must be able prioritize feature requests and bugs from your customers. You won't neglect issues. To limit the time issues can remain unresolved, you will be able to establish time-based escalation guidelines.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

Online apps for project management and CRM, support, billing, issues, tracking time, and more. You can consolidate data and communicate with clients, co-workers, and partners. Secure cloud workspaces allow you to work from anywhere, on any device, and from any device. Start by creating workspaces, Intranets, Client Extranets, CRM, or specific projects. These workspaces can be shared with customers, co-workers, freelancers, or any other collaborators. Next, choose the apps that best suit your workspace. These could be: sales leads, vacations or issues. Apps can be customized without IT professionals. These apps can be used by your entire team to share files, edit documents and assign tasks. They also allow you to collaborate online in the same shared workspace. The best companies don't just collaborate on files.

ExtraView is an enterprise platform that implements business process management, global management systems for CAPA and adverse event reporting, bug and defect tracking and change management. It also provides customer support, helpdesk and field audit capabilities, as well as other workflow and issue management systems. You can use standard solutions or create your own. You can use it as a cloud-based service or on your own servers. It is easy to set up, but provides a platform for fully validated systems like incident management, CAPA and adverse event reporting. Implement bug-tracking, customer service, requirements management, change management, and other issue-tracking tools. The full-featured, free, and downloadable version is available to many customers! Learn how financial companies can implement systems that regulate and manage audit systems, provide corporate governance, and manage risk.

SutiDesk, an online helpdesk software that is easy to use, is designed for customer support in any organization. Its intuitive and collaborative design allows customers to resolve their issues quickly and effectively while giving them complete control over all support requests and questions. SutiDesk allows companies to track and manage support tickets and all related activities through a single platform. SutiDesk can be deployed quickly and requires no installation.

It's a simple, fast, and scalable bug-tracking system that allows you to quickly fix bugs and deliver great products on a timely basis. With the help of business rules, custom workflows, and SLAs, you can submit, track, and fix bugs quicker with our bug tracking tool. Log errors and track them according to your criteria. To focus on the most urgent bugs, you can create custom views for your issue tracker software. You can view reports to see how many bugs were logged and whether they have been fixed. You can communicate with your team using interactive modules such as forums and discussions. Each person can see what the other is doing. You can set rules to notify third-party apps or bugs when there are new updates. You and your team will be notified via email when bugs are created, updated, and other information. Automate your service levels agreements to meet customer goals.

TrackStudio, a highly configurable issue tracking system, workflow engine, and document management system, can be used to track any task, such as issue resolution and requirements gathering, desktop support handling and project monitoring, deployment of hardware, staff hiring, and monitor the progress of all tasks. You can create unlimited workflows. The application is fully configurable. Hierarchical task tree – Many tasks naturally include subtasks. TrackStudio can store unlimited depths in the work breakdown structure (WBS). It can also be configured to allow users add and progress their own tasks. Multi-role support – Different roles can be assigned to different people depending on the project they are working on. TrackStudio supports the management of a matrix environment.

Software that tracks complex issues can make it difficult to work. Sifter helps site and software development teams to focus on what is important. Advanced tools and configuration may sound great in theory. They might also be great for NASA. However, power and complexity can lead to confusion and overwhelm. Sifter was designed to make bug and issue tracking easy. Many of our users use it for project management across departments. More people can uncover more problems. It doesn't make financial sense to pay extra for someone to test for one week. Sifter allows you to upgrade or pay nothing extra for the two or three team members who will only be involved for a few weeks. Each account can have unlimited users. After years of trying to use advanced tools effectively, we realized that simplicity and the resulting participation were far more valuable than any number of features.

Issue Tracking, Project Management and Version Control. Help Desk, File Sync, Wikis, Chat. Product building. Software for shipping. Access to information is essential. Too often, this information is scattered through issues, commits to git, and ideas in the wiki. Planio makes it easy to organize all this information. Planio's core function is to track issues, tasks, and bugs. This allows you to configure the exact information that is being tracked for each issue. You can create powerful workflows that are based on roles and define the steps available. Planio supports agile frameworks like Scrum. Plan sprints and track progress using the Agile Kanban-style board. You can also use traditional project management techniques like the Gantt chart or milestones. This is useful if you can't manage everything using agile methods. Your team begins to produce files, prototypes, and fancy powerpoint presentations.

Hansoft is an agile project management tool that enterprises can use. Hansoft is fast, efficient, flexible and allows teams to work together more effectively so they can build better products and advance together. Hansoft runs natively on major operating systems such as OS, Windows, Linux and Mac OS. It offers tools for Scrum, tailored agile methods, Kanban and collaborative Gantt scheduling. News feed, chat, document management and external party collaboration. Portfolio analysis, long-term planning, real time reporting, workload analysis, and long-term planning are all possible.

Everyone can easily report bugs. You can collect feedback from clients and your team without making developers crazy. Your clients and internal team can mark up bugs, ideas, and feedback on your site. It's similar to drawing on your screen with a marker. You can't track feedback in chat messages, emails, or meeting notes. You can easily gather bug reports within your existing issue tracker. Your developers can reproduce bugs faster by not asking reporters for technical data. This is the best way to report and collect bugs.

Facilitate collaboration on projects. Lighthouse is a great tool for keeping track of your project development, whether you are a team of five or a studio of fifty. Reduce the complexity of your workflow and keep your eyes on what's most important. Lighthouse will streamline your workflow, so you can get the job done. Get it free. No credit card is required. You can create and tag issues, which can be automatically categorized behind-the-scenes. Keep your happy place. You can create and reply to tickets right from your inbox. You can view the status of all your projects and follow along with feeds. Our customer support service, Tender, allows you to create new Lighthouse tickets for your staff. You can use milestones to help plan features and set release dates. Attach images or documents directly to tickets to make it easy for everyone on your team.

Tracker by PhaseWare provides a fully customizable customer support solution. Tracker can be used for issue tracking, Complaint Management and CRM. It also tracks time, SLA Compliance, process management and Knowledge Base. Tracker is available as a cloud-based or on-site solution. It empowers businesses to have a 360-degree view and do more with less.

Nulab is a group of energetic innovators who are passionate about creating software that facilitates effective communication and collaboration. We are a small business with a big heart. All of our products are handmade with love. Nulab was founded by three programmers who had a vision. Fukuoka, Japan is where we are headquartered. We have offices in Tokyo, New York City and Kyoto. Instantly share plans, layouts, work schedules, and more with colleagues in the same office or across the globe. Cacoo allows you to create wireframes, flowcharts and org charts. Keep work on track. Backlog allows you to easily manage multiple tasks, share project updates and submit requests to other departments. Unmatched transparency with real-time tracking of progress. Chat with anyone, anywhere, anytime. Typetalk is a tool for team communication that allows you to share information, ideas, files, and other documents. Let's stop using email tags forever.

Tickd is a web-based tool that allows you to manage your projects. It's simple and powerful. Tickd is a web-based tool that can help you manage your projects, no matter how small or large. It integrates with your existing tools like email and Slack and is mobile-friendly, removing any barriers to free flow of communication. Tickd is a cost-effective solution for your business, built on a secure and scalable platform. Register now to get a free trial

Bugasura is a bug tracker and reporter for modern SaaS Teams that like things to be simple and quick. Bugasura is used by our customers to help them collaborate and resolve issues faster during product development. There are three ways to get Bugasura: 1) Bugasura TRACKER on the web 2) Bugasura Reporter Android: Test any Android application. Bugasura automatically takes screenshots and allows you to annotate them to create a bug report. It also provides all details about the bug being reported, including the manufacturer. 3) Bugasura chrome extensions: Use our Chrome extension to access our Android reporter app on the web.

PointInsight is a web-based portal for business process management that simplifies and makes it easy to use. It allows you to create, enforce and enforce business rules, and optimize business processes for small, medium-sized, and large businesses. It was specifically designed to automate and streamline IT support, help desk, and IT services. PointInsight provides an integrated knowledge base that can be customized to provide instant business intelligence such as alerts and reports, as well as customizable search features. Automate, standardize and make all human-centric business processes more efficient.

Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available.

SQUISH, a cloud-based management tool, is used by companies around the world to track and manage tasks and client requests, product development, and other matters. Securely and efficiently track product development, bugs and manage quality assurance issues. You can also organize client requests using any Web browser. Squish's intuitive design makes it simple to create custom projects in minutes.

Reqtest enables you to quality assure all of your IT projects and release new software with full confidence. Within the platform you can easily manage requirements, perform extensive testing and track bugs. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate with suppliers and within the organization – Integrate with Jira, DevOps or other tools – Track the project progress with your own dashboards

Linear is an issue tracking tool that you will love to use. Linear streamlines software projects, sprints and tasks, as well as bug tracking. Linear is designed for high-performance teams. It's the kind of experience you would expect from a professional tool. Opinionated and made for daily use. All users syncronized in real time. No waiting or spinning. Optimized for efficiency, with many keyboard shortcuts. Created by software professionals for software product teams. You can access and make changes online or offline. There are many themes to choose from. You can choose to use light or dark themes. All your teams can share a single workspace. Robust. It is easy to navigate. In seconds, create issues. Add labels, priorities, and estimates. Both a list and a board. You can view your issues either in a board or list view. The command menu allows you to quickly access and complete any action. Estimates and velocity. Track the velocity and workload of your team. Automated. Automated. This allows you to focus on your work while the cycle runs on an automated schedule.

TestCaseLab provides us with strong test case management = more organized testing = higher quality product. TestCaseLab is a Ukrainian test case tool that was founded in 2016 by QA specialists of Gera-IT. 🧰 TestCaseLab provides users with the following benefits: ✅ Doing less routine work in comparison to the usual test case management methods (google/excel spreadsheets or other tools); ✅ It is affordable for any type of business (unlimited users, pay only for test cases); ✅ Streamlining the testing process; ✅ It avoids needless clicks; ✅ Allows update test cases on the fly during a test run in the test case tool; ✅ Easy to understand how to optimize the testing process; ✅ It makes your QA team satisfied; ✅ Redmine, Jira, JiraCloud, Pivotal, Youtrack, Asana, Trello, Mantis, GitHub test case management;

Work efficiently by getting a complete view of your team's capabilities. Plan customer projects, team resources, and individual workload. Real-time engagement capabilities, including notifications, comments, and tagging for better collaboration. Prioritize and easily organize customer requirements into epics, stories, and tasks. Forget manual tracking. Set goals and track them with ease using powerful dashboards, real-time notifications and in-depth analytics. Integration with email, help desk software and other channels is easy to achieve to bring the development teams closer to customers. Smart analytics that provide in-depth understanding, forecasting and actionable insights. Customize to suit your needs. Integrate your existing workflow for maximum efficiency, increased visibility and faster delivery. Integrate Yodiz into all your favorite applications to increase your efficiency. Everything is covered, from customer support systems to tracking time.

Test Management for Jira is an enterprise tool that allows you to plan, manage and measure your entire testing life cycle within Jira. It supports both agile and waterfall methodologies. TM4J provides mission-critical projects with scalability and availability on any Jira deployment (Cloud Server, DataCenter, Server). TM4J will empower agile teams by enabling BDD at scale using Cucumber or any other compatible gherkin tool for collaboration between developers and testers. You can use up to 70 built in reports to make informed decisions based upon real-time metrics throughout your software development lifecycle. Our powerful FREE REST API makes it easy to integrate CI servers, DevOps, and test automation tools and frameworks. This will help you save time and effort. TM4J has been used by over 3.000 clients around the world and is the best QA and Testing app for Jira.

QMetry provides a comprehensive suite software testing tools that allow continuous testing for agile QA teams. QMetry assists QA teams worldwide in managing their testing processes more efficiently, collaborating seamlessly and gaining actionable insights through analytics. It also allows them to take full advantage of other top tools and platforms in dev/test ecosystem via integrations and Open REST APIs. QMetry is trusted worldwide by more than 1000 customers in many verticals, including Banking, Finance, Hitech, Healthcare, Travel, Hospitality, Retail, Education, and many others. QMetry tools can be used by Agile Testing and DevOps teams for faster development, management, and deployment of quality software. The QMetry Digital Quality Platform includes the following tools: 1. QMetry Test Management 2. QMetry Test Management for Jira 3. QMetry Automation Studio Join more than 150,000 happy users around the world.

GenieTracker™, a web-based bug/defect tracking system and quality management tool that is comprehensive, intuitive, and easy to use, is enterprise-class. For maximum reliability and performance, software is built using the latest Internet and database technologies. Software is compatible with all major browsers on the market today. We also maintain backward compatibility to previous versions. Many features make it easy to report and track problems. Even if your bug database grows to include hundreds, thousands, or even millions of issues, you can still find the information you need quickly. In many cases, all relevant information is available right from your home page. A number of statistical reports are also available that allow managers to instantly see the status of a project or product, as well as track the entire development process. Each report provides guidance on how to interpret the information.

yKAP is a web-based bug tracking, defect tracking, and issue tracking software system. Our unique solution simplifies project management, increases productivity, and speeds up bug, defect, and issue tracking. This is crucial during the development phase of software. yKAP is a web-based bug tracking system that's intuitive and customizable. It helps you track bugs, make improvements, and resolve issues quickly. yKAP's Dashboard instantly displays a visual representation to show the current status of projects, defects, and issues. yKAP makes it easy to track, create, and manage any issue. yKAP can be used to manage inter-departmental issues and business process workflows. Using yKAP, you can instantly retrieve the current status and "history" of any issue.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

TechExcel's ServiceWise is a cloud-based, secure information technology service management (ITSM) software solution. It implements ITIL workflow standards to streamline processes and streamlines business operations. This software suite for IT service management and help desk is flexible and scalable. It offers powerful features such as smart ticketing, events, tasks, forms, surveys, workflow, self-service and escalations, analytics, reporting, and analytics.

SolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset.

Software that enables businesses of all sizes to deliver WOWing customer experiences is affordable, flexible, and easy-to-use. Wowdesk automates the recording, tracking, and life-cycle of customer service inquiries, and streamlines the resolution process. Wowdesk combines all customer requests from multiple channels into a single platform. Wowdesk automates your complaint management processes to meet regulatory and compliance requirements, ensure customer happiness, prevent recurring issues, and track and manage customer complaints more effectively. Dashboards and powerful reporting tools provide meaningful metrics for measuring performance, customer satisfaction, return on investment, and performance.

DoneDone Projects are a better alternative to messy spreadsheets and bulky software for tracking bug, task, or issue information. No more wondering where things are or who's working on it. To streamline communication between your support staff and customers, auto-forward company email to DoneDone Mailbox. No more ccs, broken email chains, or unruly threads. DoneDone makes it easy to manage workflows. Our workflows are tried and true. You can use our bug, task, customer help desk, hiring, and bug tracking workflows, or create your own workflow to suit your business's needs. Your developers and support staff can collaborate using the same app by linking internal tasks to support conversations. DoneDone makes it easier for engineers, support staff, customers, and other stakeholders to work together. Integrate DoneDone into the tools you already use to communicate with your team.

Vision Helpdesk is a veteran product in satellite helpdesk, with over 20,000+ customers. With their four product platforms that help manage customer support for small to large businesses, Vision Helpdesk is a market leader. They offer solutions that include Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk(Multi Company Help Desk), IT Service Desk/ITIL/ITSM Help Desk and Live Chat Software. Vision Helpdesk was specifically designed to provide support for multiple brands/products in one central location. It does not require integration with third-party software. Users can load the cloud-based or private server version on any Windows or iOS device. Vision Helpdesk leaders believe they can deliver all features that will simplify customer interaction and give you complete control over information flow within your company.

Proactively discover, predict, and resolve errors with the continuous code improvement platform.

Developers can track errors and monitor performance to see what is important, find faster solutions, and continuously learn about their applications, from the frontend to backend. Sentry's performance monitoring can help you trace performance issues down to slow database queries and poorly performing api calls. Sentry's application performance monitoring is enhanced by stack traces. Identify performance issues quickly before they cause downtime. To see the entire distributed trace from end to end, you can identify the API call that is not performing well and highlight any errors. Breadcrumbs help you make application development easier by showing you the events that led to the error.