Alternatives to Mutu Salon Call Manager

Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, flexible, work-from anywhere solution for today's mobile entrepreneurs and growing businesses. Phone.com offers advanced business phone features that your growing business requires to serve customers professionally and effectively. Advanced call handling options can enhance your company's image. Mobility features allow you to stay connected with customers, colleagues, and partners from anywhere, anytime.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

Our autodialer software is used to automate sales calls, payment collections and appointment reminders. It can also be used to broadcast mass emergency voice broadcasting. This system is ideal for Telcos or companies selling callcenter services. It is multi-tenant with billing, white-labeled, and economical to operate as you choose your Voice Provider. Our autodialer software can dramatically increase productivity by dropping busy, disconnected and unanswered lines, passing calls to real people back and answering them, and leaving messages on answering machine.

AVOXI Genius is a cloud-based, cost-effective, and simple-to-use call center software. You can easily manage your business communications using a web-based contact centre. AVOXI Genius integrates your contact center solution with voice service. Virtual phone numbers are available for activation in 170+ countries. AVOXI Genius is the best-selling solution in the world, with plans starting at $19.99 per person. Enjoy 2 months of free service for a limited time.

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month

Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.

SalesExec automates the complex sales follow-up process for salespeople. SalesExec eliminates the guesswork of who to call and when to call. Your salespeople can work more efficiently with their leads thanks to guided selling and automated prioritization. This will help them win more deals. SalesExec offers efficiency tools such as local presence dialing to reach 60% more sales opportunities and automated text SMS to reach customers at the right moment in their buying journey. SalesExec will also assist your marketing team by intelligently routing and prioritizing all phone calls and web leads. SalesExec makes it easy for your team to handle thousands of leads. This will ensure you get the best ROI from each prospect by enforcing customer follow-up and outreach.

Yeastar CloudPBX (legacy) is a future-ready phone system that is ideal for small businesses. Linkus UC Clients will give you easy access to remote working and enhanced call efficiency on any device. Hosted deployment is free of upfront hardware costs and virtually eliminates overheads for management. Yeastar's hosted solution is easy to use and has full compatibility features. Any migration or upgrade will be seamless. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.

Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote.

Call Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes.

We believe that consumers deserve frictionless, voice-driven access to the companies they interact with every day. Parlance empowers companies to harness the power and voice of voice. It allows customers to speak naturally to you and connect with you directly over the phone. There are no long hold times, confusing menus, or numbers to press on a dialpad. Parlance voice-enabled phone routing solution makes it easy for callers to get to the right place in any company without having to use long hold queues, IVR menus, or Automated Attendants. High levels of engagement result in a positive ROI and immediate impact. Deliver the customer experiences you want and the efficiency your contact centers require. Callers are encouraged to call, increasing agent availability and reducing costs.

A phone-based store locater is a necessity for any business that has multiple physical locations. A phone-based store locator is a great way to provide instant location information to customers. Customers can get directions to their nearest store within seconds by setting up a phone-based location. This saves customers time and ensures they get accurate information. It also helps improve customer satisfaction and loyalty. Businesses can improve their customers' experience by using a phone-based location system. Integrating Xtreme Locator into your telephone system is a simple and seamless process. You only need to program a menu prompt to forward calls requesting dealer location to your Xtreme IVR number. Once the call has been redirected, Xtreme Locator will take care of the rest.

Survox IVR is an automated, interactive survey solution that allows customers to have a better experience and collects data for market research and opinion polling. Survox offers the ability to engage customers quickly via voice. You can access demographics that are only available by phone. You can offer a variety of engagement methods to cater to your respondents' preferences. You can avoid only getting responses from the satisfied or very unhappy by automatically following up transactions using the proactive outbound survey. Mix inbound and outbound calls in interviewer queues so that callbacks can be made immediately. To maximize caller retention, screen, transfer, and manage calls. Automatedly schedule or conduct interviews and collect feedback after the transaction.

CARES collects customer data and passes it along during the customer experience journey. Agents and customers do not have to repeat themselves. CARES will connect a call to the agent who was assisting the caller at the time the call was disconnected. This preserves continuity and accuracy of the interaction. Prioritize routing your calls to VIP customers to the front of the queue. Your customers can press or speak through your phone menu. CARES is customized to meet the needs of your company. Customers get account-specific information while waiting in a queue. This saves time and allows for a personalized service experience. Callers have the option to be called back by the next available agent, rather than being put on hold. This allows them to make better use of their time and not lose their place in the queue.

You can optimize customer's online journey just as you can for phone calls. Our Call Analytics solution allows you to make real-time improvements in your marketing campaigns. Our AI-enabled solution can analyze conversations, spot keywords, and categorize calls. To ensure that calls are answered by the right person, you need to manage call flows. Visually track call conversions across all marketing channels to increase ROI. Also, dive into detailed call metrics and call performance. You will receive instant email notifications whenever your business receives a call. You can customize our platform to match your branding so that your customers have a seamless experience. Unique phone numbers track and follow website visitors during their browsing sessions. You can pinpoint the drop-off point in the buyer's journey to improve the customer experience.

An AI-powered agent can greet your customers. We understand that it is impossible to be everywhere simultaneously. We'll help you answer calls while you run your business. Missing calls can cost your company thousands in lost revenue. Our AI-powered agent can greet your callers, schedule appointments, and redirect them to an agent if necessary. This ensures that no customer is left hanging. 62% of small business phone calls go unanswered. LocalResponse features. Intelligent call routing allows you to address the needs of your customers immediately, allowing you to get back on track and running your business without interruptions. Instant response capability. Your calls will be routed immediately depending on the needs and preferences of your customers. Your agent can be fully customized. You can set up unique greetings and call handling to suit your business's hours and after-hours. Increase your conversion rate.

Voicent's IVR software is easy to use, installs quickly and is low-cost. IVR Studio makes it easy to integrate business and increases flexibility. Voicent IVR Studio, built on internet standards, is extensible. It can integrate with existing websites or custom-developed Java classes. This allows independent developers to customize Voicent IVR solutions to meet their business needs. Voicent software is a one-time purchase that you can keep for your entire life. There are no monthly fees and no per-call charges. This means you get the highest Return on Investment (ROI) as well as the lowest Total Cost Of Ownership (TCO). An IVR business phone system can be used to eliminate repetitive questions and direct calls to live agents. Automated calls to available agents can be sent to reduce the call waiting time.

With the industry's best PBX builder, you can set up your business communications exactly how you want. You can build and manage robust call systems like never before. Connect your office, mobile, and desktop devices. RingRoost Mobile App lets you connect your business to your mobile device. You can manage contacts, voicemail, and much more. Do not waste time managing old phone servers or complicated Asterisk/FreePBX configurations. RingRoost's reliable and distributed topology will ensure high quality calls and the most current VoIP technologies. RingRoost makes it easy to register your SIP phone and client with RingRoost. Simply enter your address to activate E911 services on your VoIP/SIP phone. Search for any phone number in any area code. You can set up custom flow charts or change the voice response depending on the inbound number.

We are known for our outstanding support and innovative problem solving. To ensure that your data is routed by reliable service partners, we only use Class 5 carrier-grade telecommunications networks. All products include a commitment to reliability through intelligent product design and trusted partner. This product allows you to create sophisticated IVR solutions that can be cloud-based, secure, and highly scalable. You can search, reserve, activate, port-in and port-out local numbers anywhere in the U.S. or Canada. Clients have complete Search, Reserve, Activate and Activate capabilities to access toll-free numbers in a wide range of countries. A cloud-based contact center interface for companies that don't see the value in integrating this technology as being possible.

PhoneWagon is the #1 rated call tracking software. Beautiful, simple, easy to use 14-day free trial (no need to credit card). You can create a campaign in less than 30 seconds using local or toll-free numbers. PhoneWagon helps businesses to grow by helping them understand which marketing campaigns have the highest return on investment. We also provide world-class customer service via our voice and text messaging communications tools. PhoneWagon, a beautiful and easy-to-use call tracker software, helps digital marketing agencies and clients to understand which campaigns are most effective. 93% of businesses rely upon phone calls to convert leads to paying customers. Marketing agencies can prove to clients that they are driving inbound phone calls that lead to paying customers. Marketing agencies can maintain a consistent brand by using our white-labeled dashboard to provide their clients with a beautiful interface to view all their phone calls, texts, and other information.

Connect with your customers through a conversational platform that allows for multi-channel communication. Connect with site visitors using voice, live chats, two-way texts, video, social messaging, and more. Works on any website and can increase conversion rates up to 75% Add a virtual phone system and a business line to your personal phone by using our mobile application or web portal. Set up IVR, create your call flow, and enable call-forwarding to ensure that no customer calls are missed. Connect with your customers by sending SMS text messages. It's convenient and easy - clients can send text messages from your website by using Voizee widget, and you can take over from there. Centralize all your customer conversations in one dashboard, regardless of the channel.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Cloud-based call center software can solve the problems in traditional on-premise systems. Cloud call center software allows businesses remote management of their call centers and data protection from external threats. Sip2Dial's cloud-based call center software gives agents all the tools and data that they need. Our cloud-based call center software provides an intuitive interface that connects customer settings from different channels and directs to different agents. Our cloud call center software's best feature is its ability to eliminate hold time and allow your clients to revive an agent callback when their position touches the front. Make things easier and increase transparency. Sip2Dial is able to understand the exact needs of our clients. Sip2Dial takes the time to understand client requirements and performs data collection and analysis to improve operations, optimize usage and drive better business results.

An old phone machine is no longer sufficient in a world where you always need to be accessible. Cloud Dial allows you to connect your company and clients via a cloud-based telephony device. Cloud telephony offers high quality business voice and advanced call features on your desk phone, mobile device, or PC softphone. This ensures that you never miss an important call. A virtual private number is a telephone that forwards incoming calls on to one of several pre-set numbers. These numbers are also known as a follow-me phone number, a virtual number or (in the UK), a Personal Number. A virtual telephone number can usually be set up to forward calls to different numbers depending on the day and time of the week. On working days, calls will be forwarded to the workplace between 9 and 5, but on weekends to the cellphone.

LeadDesk's predictive and auto dialer modes allow your agents to make up to 120 calls per days, as well as 40 calls per day. Imagine how this can impact your revenue and bottom line. LeadDesk offers eight dialer modes, including predictive and auto dialers. With the right dialer mode, your outbound sales agents can reach customers quickly in any situation. Your call center agents will be able to call three times more people per day if they switch from a manual dialer and use LeadDesk. You know your customers best. LeadDesk's simple-to-use workflow tool and campaign creation tool will help you increase your campaign ROI. You don't have to call a consultant every time you need to set up a new campaign. Instead, you can optimize your call center campaigns based upon historical reports or real-time monitoring.

Are you looking for a business phone system that is affordable and reliable? It would be great to spend more time with your customers than waiting on hold with your provider every little change. FluentStream is your home! FluentStream is committed to being the best business communication system. No-contract plans are available for all accounts. We provide 24/7 client support. We will be there for you throughout the onboarding process. We understand how difficult phone setup can be. We're happy to take over the heavy lifting so that you don't have too. It's all part and parcel of being the easiest business to work with.

Only cloud hosting company that offers integrated call processing software, custom IP solutions, live answering, and 99.9% redundancy. This will help you better manage your business. Our team has over 30 years of experience in the telecommunications sector and in-house software developers. We can provide everything you need to run your business efficiently, cost-effectively, and effectively. CTI Cloud Hosting offers the following services to improve client satisfaction and streamline your business model. There is no need to buy and maintain expensive phone systems. Our Cloud Hosting PBX Data Center houses your personal server.

Yactraq is the industry leader in speech analytics software. Our customers often reap the benefits of two broad functional areas. Marketing teams looking to extend their Voice-of-the-Customer (VoC) capabilities beyond the feedback form and social media now want to mine sales and customer service phone calls as part of their omni-channel capability. Teams responsible for Quality Management of Contact Centers often use speech analytics /audio mining to assess the performance of their agents. Yactraq offers free customized trials based on the client's data, so that they can see the value of our software before making a purchase decision. Our products are cost-effectively priced to suit the needs of end customers as well as partners in the Business Process Outsourcing (BPO), Contact Center as a Service (CCAS), Voice-of-the-Customer (VoC), CRM Software and Network Service Provider businesses.

SureTel believes that business telephone clients should be treated with respect. Our business VoIP phone specialists are always available to discuss your specific situation or show you how our platform works. We are sure you will be impressed once you see it. Call our business VoIP team at 833-SURETEL(787-3835) or speak with our online representative using the chat feature on this website. Our customers are not ripped off. All of our services include every feature that we offer. Don't be concerned about upfront costs. We are here to help. Rent phones from us, and we will take care of everything! Don't be concerned about upfront costs. We are here to help. Rent phones from us, and we will take care of everything! Don't be concerned about upfront costs. We are here to help you, rent phones from our company and we will take care of everything! Any custom feature can be supported by our platform. You can check out our Idea Portal to see the latest developments.

Engage more, respond less. Empower your contact centre to support customer conversations via any channel. Your agents will have one interface that can be used for all communication channels, including voice and messaging apps. This will allow them to work more efficiently and provide the customer support they need. Keep customers informed. Provide self-care capabilities. When necessary, transfer conversations with full context to live agent. Integrate virtual customer representatives into customer service operations to handle routine enquiries, provide self-service and provide 24/7 assistance. Create an IVR experience that allows customers to seamlessly transfer to a messaging channel, where they can self-serve or chat with agents at their leisure. Some enquiries require instant attention. Identify and communicate complex customer issues to agents. Interactions can be extended beyond one channel. You can easily convert a chat conversation into a phone call or a web-based video call to get instant support.

Intalk.io, a multi-channel call center software solution in India, is equipped with enterprise-grade communication capabilities. Intalk.io combines all communication channels, including voice, email and SMS. It is centrally managed and manages all customer experience management platforms. Cloud Contact Center Software allows you to have a seamless experience. Our state-of-the art solutions make it easier to manage the workflow. This solution is perfect for those who care about customer experience. Intalk.io makes sure that your customers have a smooth experience when interacting with you. Call center management software that helps you overcome any hurdles and establish stronger customer relationships. A happy customer will spread the word about your product/service and it is the best way to market it. Your business will grow if you are focused on providing a better customer experience.

Sigma Voice is a robust platform for voice broadcasting that was designed to meet the needs of businesses looking for efficient communication solutions. Our service allows you to send personalized, prerecorded messages with ease to a large number of people. This is perfect for marketing campaigns, emergency alerts and important event notifications. The following are the key features: Easy-to-use interface to manage and set up campaigns. Reporting to track engagement, calls, and responses. Integration with existing CRM systems to ensure seamless operation. Scalability - Handle calls from small lists up to thousands. Calling regulations are important for a hassle-free campaign. Sigma Voice offers clear, high-quality audio messages, reliable delivery and responsive customer service. Interactive options such as surveys and polls can increase engagement. Sigma Voice is ideal for a variety of sectors, such as healthcare, education and political campaigns. It ensures that your message gets heard.

The PEC Insight Interactive voice response (IVR) software automates communication with phone callers. Insight IVR can help you remind customers about upcoming appointments, outstanding payments, or emergency situations. It can also be used to give automated information to callers dialing into your office. With our powerful software, companies can turn their vision of interactive call flow into a reality. Insight IVR can be deployed in one location, where PEC can create the application for you. If you are a 3rd Party developer or integrator and need an integrated IVR, Insight IVR can help.

SPLICE Software supports businesses in creating engaging, effective communication programs that seamlessly integrate with existing workflows. SPLICE's patent-pending Dialog Suite™, which manages all customer opt-ins, ensures that all communications are legal compliant. SPLICE's automated communication can improve efficiency in any use case, and can be used for both inbound and external messaging. You can also see the impact quality communication can have on your business with our award-winning analytics tools.

Tresta is a virtual telephone system and mobile app that transforms any smartphone into a business phone. Tresta makes it easy for your business to communicate more effectively and smarter with unlimited calling, texting and powerful call management tools. Tresta costs just $15 per month and offers all the features that you need to make your business shine. There are no contracts, premium features fees, per-minute costs, hidden charges, or hidden fees. Tresta is free to try for 30 days. Tresta's mobile app is simple to use and allows you to use both your business and personal numbers on one phone. This allows you to keep your personal and professional lives separate. Tresta's virtual telephone system gives you all the tools you need for professionally routing and managing calls so your business can look its best. Tresta allows unlimited calling, texting, and powerful call-management features all for a low price.

Ricochet360 is a one-stop dialer, CRM, marketing automation platform, and call center software for businesses. It also supports customer service and sales teams. Ricochet360 allows teams to quickly call leads and close deals; track all prospects, calls and emails; route and track calls; and streamline time-consuming sales and marketing tasks all from one platform. Ricochet360 is highly customizable to meet the needs of each team and their budget.

What Marketing Converts? - WhatConverts provides a complete call tracking, lead capture, and reporting platform that gives marketers the power to "See What Market Converts!" Capture phone calls, chats, web forms, and eCommerce transactions. Trusted by over 10,000 companies and marketing professionals for tracking, managing and reporting all in one place Marketing professionals use this tool to monitor, manage, and report on PPC, SEO, and Social campaigns. WhatConverts is a fully featured call tracking platform. Our software solution is an all-in-one solution that can be used as a standalone solution. To enhance functionality, we can also integrate with other software platforms. All of the above are included: Call, Chat, Form, Chat, and eCommerce tracking. All the tools you need for real-time reporting and lead management in one platform. The solution provides a comprehensive set of tools for tracking website chat sessions, eCommerce transactions and custom online events, as well as integrated reporting for quotable leads and total lead management.

Increase customer engagement by using a business phone system that combines all your calling and SMS needs into one app. Apps are available for personal and business use. Individuals who have multiple phones and want to manage all their business phone communication on one automated platform, which is synced between all of their devices. Start your small business and save thousands on a new phone, phone plan, or phone number. We offer a lightweight CRM with IVR attendants, SMS campaign features and more. Textr Team is a great solution for sole proprietors and freelancers who wish to call and message their clients on a single automated platform. Textr Team allows you to reduce your communication costs by adding your collaborators. Your team's success depends on the digital tools they use. Our outbound features allow your reps to focus on closing leads and focusing on clients.

Our experts will create and implement a drip that is tailored to your business' needs. With a click, users can schedule any type message on a drip. To automate your marketing messages and drive sales, send voicemails, text messages, emails and phone calls. Our virtual sales assistant will respond to phone calls and SMS messages. She will also handle common tasks like setting appointments, opting out, answering questions, and so on. It is easy to objectively measure the results of multiple campaigns that have different goals and schedules by creating multiple campaigns. After consulting with you, we will create a custom campaign that meets the needs of your prospects. AI is used to process inbound SMS messages. We can reply, opt out or re-schedule customers. Post leads easily to the system. For accurate reporting, update conversion data for leads. Our powerful reports provide insight into the performance of your campaigns.

EasyGoIVR unlocks enhanced communication capabilities. This cloud-based IVR streamlines call management and boosts efficiency. It also improves customer satisfaction. EasyGoIVR revolutionizes the call center experience with features such as automatic call routing, real time monitoring, and personalized greetings. Calls can be directed to the correct department, ensuring quick resolutions and increased customer satisfaction. Access detailed profiles of customers containing contact details, communication histories, purchase records, preferences, etc. Store and manage detailed information about quotations, including pricing, services, terms and conditions and relevant attachments. Track and manage documents, including visa applications, bank documents and medical certificates. Integrate seamlessly with powerful tools like WhatsApp, bulk SMS and email to communicate with customers efficiently and effectively.

Predictively dial your contacts to automatically leave voicemails and emails. Ytel is a cloud-based integrated suite of marketing solutions. Ytel Contact Center helps businesses and SMB call centers manage multi-channel communications. Ytel features include call distribution, voice reply, auto-dialing, and a scripting module. Ytel provides real-time agent reporting that allows users to track call lengths and performance. Ytel can also be accessed via iOS and Android devices. You can quickly develop new communication functionality in any language. Trust in a platform that is designed for product development. It has high uptime, high capacity for SMS/voice channels, and the bandwidth to send and get volume at scale using a single API. Your business already has core competencies. Now you need to enhance and centralize customer engagement to improve operational efficiency.

Our cloud contact center solution can be used to run blended telephony operations. It is available in all three modes: outbound, inbound and outbound. It is cloud-based so you can set it up in just minutes. It is easy to scale, manage remote workers, and access advanced analytics, reporting, and customer experience features without any hassle. Inbound call centers are an integral part of any call center solution. This system handles all incoming calls from customers and responds to their needs based on your business parameters. Business must follow customers wherever they are. Today's customers communicate via multiple platforms. You need a Contact Center that is agile and supports multiple channels to better connect. Our multi-channel Outbound Call Center solution lets you target specific segments and improve customer interaction.

Contact Center is an integral part of customer relationship management. It drives customer experience. Large companies use contact centers for support, service, feedback, and marketing functions. However, smaller businesses rely on them heavily for direct marketing campaigns. Easy integration with third-party databases, CRMs, and connectors allows for easy capture, analysis, and leverage of customer data. This can be used to improve customer relations and business productivity. CZ Contact Centre can be used on-premise or on the cloud. It can be scaled to meet all your business requirements and is customizable. We know that your business could be a start-up or a medium-sized business. It can also be a large business. We offer a variety of product packages depending on your business needs.

Mosaicx understands natural language (NLU), which is used by customers. This allows them to do more and create a more enjoyable customer experience. Since decades, the Mosaicx team is constantly innovating technology to improve customer experience. Our team constantly improves Mosaicx by listening to our clients. It's conversational AI that is personalized for you and your customers. Mosaicx offers customer experience reports within the same console that you use to manage your application. The AI can be used to pull information from a database, such as employee resources, company websites, internal spreadsheets and so on. Answers to unexpected questions can be generated by using AI. Searching only approved sources will ensure that answers are not unexpected.

Bigmouth, designed by Talking Technology, is a complete voicemail and phone tree automatic dialer package. This software application generator and single line hardware card has won numerous awards. It allows for the creation of voice mail, voice transfer (Automated Attendant), interactive voice responses, and auto dialer applications. Bigmouth's application generator provides resources for message notification and remote access. Bigmouth allows developers, VARs, and end-users to easily create message retrieval systems that can be used by both inside and outside users. This gives both the possibility of retrieving and sending messages. BigmOuth can be used as an auto dialer to reach groups, clubs, churches, and schools. BigmOuth can dial up to 300 members to leave a message. BigmOuth can dial groups of unlimited length using the Goldmine Telemarketing Module.

IVRs based on Touch Tone (DTMF), a technology that is now outdated, are rapidly being replaced by IVRs with speech recognition capabilities. SpeechVox is the next-generation speech recognition IVR from Manam Infotech. It features behavior recognition and artificial intelligent that automatically improves IVR performance over time. SpeechVox is compatible with a variety of telecom protocols, including E1, T1, SIP and Analog. People are tired of talking to automated machines, and they get frustrated when dealing a traditional IVR. Behavioral IVRs, however, are not just machines, but machines with artificial Intelligence that behave according to callers' speech, pitch, previous preferences, historical data, etc. All of this gives the caller the feeling that they are talking to a person.

Total Call Center Management Solutions®. Global provider of Customer Interaction Management Solutions via Computer Telephony Integration and CRM Packages for efficient business processes. Products and services include turnkey systems for VoIP Call Centers. Our products and services are extensively used for Inbound/Outbound telephone calling, integration of computer phonephony, hardware and software applications, Interactive Voice Response and Interactive Information Systems, as well as consulting and customer relations management applications. Businesses, institutions, corporations, and other organizations can use TCMS call center solutions to increase their efficiency and reduce overheads. They also enable them to have more competitive customer interactions and be more responsive. TCMS Call Center Products make it easy to use and provide flexible and powerful call automation solutions.

Virtual Cloud Phone System allows you to run your business from anywhere. Start at $12/month to transform your business phone number into an online virtual phone system. Personal phones can be used as a business number. You will get auto-attendant, extensions and greetings. Call routing, voicemail-to–email, call routing and more. No hardware is required.

Database Systems Corp. (DSC), has been providing call centre technology and computer software solutions for businesses and organizations since 1978. Telemation, our CRM software, was created on the principle that timely information, presented in a professional way, is key to any business. In this dynamic business environment, flexibility is equally important. This concept was the basis of our contact center software. Telemation software is used by many call center managers with changing and unique requirements. Telemation is the best choice when you need to quickly set up a new program, or modify existing campaigns. Telemation has CTI capabilities with our call center phone system that features outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response. Our phone system also supports Text to Speech capability.