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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Implementing the Salon Call Manager guarantees that you will never overlook a client call again. Just think about the potential increase in revenue for your salon and the influx of new clients you could attract. The Salon Call Manager automatically notifies callers via SMS to inform them that you'll return their call shortly, while also alerting your receptionist of any missed calls, prompting them to follow up and secure the appointment. Transform your phone system into an effective sales instrument with the promotional messages and on-hold marketing offered by Salon Call Manager. By engaging clients with high-quality recorded marketing, you not only elevate your brand's image but also minimize caller frustration, making their waiting experience more enjoyable and informative. Ultimately, this tool ensures that every call is an opportunity for growth and customer satisfaction.

Description

Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mutu UK

Founded

2006

Country

United Kingdom

Website

www.mutuuk.com/salon-call-manager/

Vendor Details

Company Name

Enghouse Insights

Founded

1984

Country

United States

Website

www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

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