Tilly Reviews

Tilly Description

Tilly serves as a cloud-based AI receptionist specifically designed for small enterprises that require assistance with managing incoming calls while they focus on their work. Employing a natural British accent, it engages with callers, addresses their inquiries based on information provided by the business, and meticulously records details such as the caller's name, contact information, request, and its urgency for follow-up purposes. After each call, Tilly sends a summary and transcript to the business, and it also allows for callers to be stored as contacts for future reference. For those opting for Pro and Business plans, Tilly enhances its offerings by integrating appointment scheduling with Google Calendar, Outlook, and Apple Calendar, providing SMS notifications for urgent calls, accommodating over 20 languages, and facilitating event routing to additional services through webhooks, Zapier, or Make. Businesses have the flexibility to either forward calls from their current number or utilize a UK number provided by Tilly, ensuring convenience and accessibility. The service is particularly beneficial for various UK service industries, including tradespeople, garages, salons, and clinics, and it clearly identifies itself as an AI receptionist when queried about its nature. Ultimately, Tilly streamlines the communication process, allowing businesses to maintain focus on their core operations while ensuring that no important calls are missed.