4.7 out of 5 stars
(1649 Ratings)
Modernizing communication for your business, our service connects your business number seamlessly with your employees' phones. With an array of incredible features, callers can navigate through a dial menu voiced by professional actors, allowing them to make purchases, listen to MP3s, or reach specific staff members with ease. You can conveniently make and receive calls using your number across various devices without the caller being aware of the multiple lines. Employees benefit from hidden in-house menus, can transfer calls, and send voicemails directly to their email, all through an intuitive dialpad. Implementing these business functionalities requires no additional software or hardware, making it hassle-free. Your dialpad becomes a vibrant tool, enabling the effortless transfer of your business or personal number at the touch of a button. Choose from an array of contemporary voice features tailored for your business or personal line, and we'll handle the activation on your existing phone without any effort on your part. Our commitment is to adapt your number to your evolving needs whenever you desire.
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4.6 out of 5 stars
(2944 Ratings)
Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.
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Sorted Calls
Sorted Calls is an AI-driven phone receptionist service designed for small UK businesses, particularly trades like plumbing and electrical work, which may not always be able to take calls. This cloud-based solution manages incoming calls redirected from a designated business number, greeting each caller by the company's name and introducing itself as an AI assistant. Throughout the conversation, it collects essential information such as the caller's details, the nature of the work requested, and how urgent it is, subsequently sending an email to the business with a transcript of the call along with a push notification for staff to respond. Targeted at plumbers, electricians, roofers, cleaners, salons, and other similar enterprises, Sorted Calls enables these businesses to effectively gather inquiries even when they are busy working, driving, or attending to customers. The service offers various plans that include monthly call-minute allowances, with additional charges for any minutes that exceed the limit, as well as a one-week trial that allows for calls up to 20 minutes. This innovative approach provides small teams with a practical way to ensure they don’t miss out on potential opportunities while managing their daily operations. By utilizing this service, businesses can enhance their customer engagement and streamline their inquiry management process.
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TradeHalo
TradeHalo is a cloud-based AI phone assistant designed specifically for tradespeople and small trade enterprises in the UK, such as electricians, plumbers, builders, and heating engineers. This innovative service manages incoming calls on a unique UK phone number, even beyond standard business hours, gathering essential information like job type, location, and urgency. After each interaction, it promptly texts the tradesperson with the caller's details and an AI-generated summary, while also sending a confirmation to the caller. For urgent inquiries, immediate alerts can be configured to ensure swift response. Its Pro plan additionally allows for appointment scheduling directly into Google Calendar during calls, taking travel time into consideration. All subscription tiers offer unlimited answered calls, transcripts, AI-generated summaries, spam filtering, and a mini-website. By providing these features, TradeHalo enables small trade businesses to efficiently manage customer inquiries while they are on-site working. This not only enhances their communication capabilities but also allows them to focus on their projects without missing new opportunities.
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