Modernizing communication for your business, our service connects your business number seamlessly with your employees' phones. With an array of incredible features, callers can navigate through a dial menu voiced by professional actors, allowing them to make purchases, listen to MP3s, or reach specific staff members with ease. You can conveniently make and receive calls using your number across various devices without the caller being aware of the multiple lines. Employees benefit from hidden in-house menus, can transfer calls, and send voicemails directly to their email, all through an intuitive dialpad. Implementing these business functionalities requires no additional software or hardware, making it hassle-free. Your dialpad becomes a vibrant tool, enabling the effortless transfer of your business or personal number at the touch of a button. Choose from an array of contemporary voice features tailored for your business or personal line, and we'll handle the activation on your existing phone without any effort on your part. Our commitment is to adapt your number to your evolving needs whenever you desire.
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Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Gala by Gavion
Gala serves as an AI-powered receptionist and administrative assistant tailored for the service and construction industries. This virtual receptionist manages incoming calls, texts, and emails while engaging with users through customizable questions to assess their needs, documenting caller information, scheduling appointments via Google Calendar or Microsoft Outlook, and sending out confirmations and reminders. Additionally, Gala efficiently filters out spam calls and can either transfer or flag issues that require human attention. Supporting both English and French, including Québécois French, it is capable of managing multiple calls simultaneously. The Administrative Assistant feature enhances functionality by generating preliminary quotes from images or addresses, updating customer records and CRM systems, streamlining document workflows, and providing insightful reporting. Businesses can retain their existing phone numbers and seamlessly redirect calls to Gala, with all call records and account details securely stored within Canada. Pricing is structured on a monthly basis in Canadian dollars, incorporating a set number of call minutes alongside options for annual billing, ensuring flexibility for various business needs. This comprehensive system not only boosts efficiency but also enhances customer interaction, making Gala a valuable asset for any service-oriented business.
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AVA by NexAIS
AVA, developed by NexAIS, serves as an AI receptionist tailored for small and medium-sized businesses across Canada and the United States. This intelligent assistant is available around the clock, responding to calls with a natural-sounding voice while efficiently gathering essential details like the caller's name, phone number, and specific requests. Furthermore, AVA manages appointment scheduling directly in the business calendar and promptly sends a summary via text to the owner after each interaction. Proficient in multiple languages including English, Farsi, Mandarin, Arabic, and Spanish, AVA engages callers in their preferred language, identifies repeat callers, and prioritizes urgent matters by transferring those calls to a live operator. In addition, she provides confirmation SMS messages to ensure clear communication. Each call is meticulously recorded in NexAIS's integrated CRM, capturing a complete transcript, a summary, and a lead record, with SMS exchanges seamlessly merging into the same timeline. Teams can utilize the CRM to initiate AI-driven outbound calls for lead follow-ups or appointment confirmations. Subscription plans begin at $197 CAD per month, with an enticing offer of a complimentary first week for new clients. NexAIS proudly operates from Richmond Hill, Ontario, striving to enhance business communication efficiency.
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