Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Implementing the Salon Call Manager guarantees that you will never overlook a client call again. Just think about the potential increase in revenue for your salon and the influx of new clients you could attract. The Salon Call Manager automatically notifies callers via SMS to inform them that you'll return their call shortly, while also alerting your receptionist of any missed calls, prompting them to follow up and secure the appointment. Transform your phone system into an effective sales instrument with the promotional messages and on-hold marketing offered by Salon Call Manager. By engaging clients with high-quality recorded marketing, you not only elevate your brand's image but also minimize caller frustration, making their waiting experience more enjoyable and informative. Ultimately, this tool ensures that every call is an opportunity for growth and customer satisfaction.
Description
We are convinced that consumers should have seamless, voice-based access to the organizations they interact with regularly. Parlance provides the tools for organizations to leverage voice technology, allowing customers to communicate in a natural manner and reach the right person directly when they call. This eliminates the hassle of lengthy wait times, confusing menu options, and the need to press buttons on a phone. With the Parlance voice-enabled call routing system, callers can expect quick, straightforward, and user-friendly experiences as they connect to the appropriate department without the common frustrations associated with IVR menus and Automated Attendants. The resulting high levels of user engagement yield immediate benefits and a compelling return on investment. By offering the experiences that your customers crave while enhancing the efficiency of your contact centers, you can satisfy callers, boost agent availability, lower operational costs, and achieve much more. This innovative approach not only enhances customer satisfaction but also streamlines communication processes for organizations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mutu UK
Founded
2006
Country
United Kingdom
Website
www.mutuuk.com/salon-call-manager/
Vendor Details
Company Name
Parlance
Founded
1996
Country
United States
Website
www.parlancecorp.com
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail