Mindsay Integrations

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Messenger can turn conversation into customer loyalty. Messenger makes it easy to acquire customers by allowing people to take action right where they are spending their time. Messenger allows you to create a presence and allow people to browse your products or services and then purchase them in the conversation. Messenger can help you market your product or service to more people. Conversations create a meaningful connection between your business and customers, regardless of whether you're launching new products or increasing awareness. Customers can communicate with you on their terms by integrating Messenger into a customer service strategy. There's no need to wait on hold or keep your website open. Messenger is the best place to keep in touch with your agent and ask questions.

Genesys Cloud provides rapid innovation for companies of all sizes and industries. It is an API-first solution that has been refined over a decade and has proven its scalability, security, and reliability. Access to new functionality. Get the latest AI-powered customer journeys and employee journeys. Your business will benefit from the best customer and employee experience. Trust a single technology platform and provider with a multitenant, microservices-based architecture. It offers the flexibility, security, agility, and scale you need. Genesys Cloud empowers you to have more meaningful conversations with customers through Genesys Cloud.

Genesys PureConnect customer service application. Flexible, all-in one CX application that will meet your needs. Customer service demands change all the time. Customers want to be able to communicate with their representatives in the most convenient way for them. Good service is essential for today's customer. Flexible and reliable contact center technology is essential to give customers the experience they desire. Genesys PureConnect™, the only true, all in one omnichannel contact centre and communications solution, is recognized as a leader in both on-premises and cloud markets. To ensure maximum reliability, flexibility, and control, you will get the most comprehensive set of capabilities. Unifying communications across your company reduces complexity and simplifies administration. It also reduces total cost of ownership. All this while not disrupting existing systems.

Typeform is a versatile data collection tool that allows professionals to create and share beautiful online surveys and forms. Typeform allows users to create contact forms, polls, employee feedback surveys, suggestion boxes, and many other forms. Its beautiful interface allows users to easily customize their forms to capture all the information they need and see every change in real time. The solution offers over 500 integrations, and simple analytics to provide quick insights.

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.

Simple. Secure. Reliable messaging. WhatsApp allows you to communicate quickly, easily, securely, and on any phone around the world. WhatsApp Business is a free app that was designed for small businesses. To showcase your products and services, create a catalog. You can easily connect with your customers by using tools that automate, sort, and respond quickly to messages. WhatsApp can be used by medium and large businesses to provide customer service and important notifications to customers. Learn more about WhatsApp Business API. WhatsApp is where you share your most intimate moments. We have integrated end-to-end encryption in the latest versions. End-to-end encryption secures your calls and messages so that only you and the person with whom you are communicating can see or hear them. Not even WhatsApp.

Slack, a cloud-based project collaboration software solution that facilitates communication between teams, is designed to seamlessly integrate with other organizations. Slack offers powerful tools and services all integrated into one platform. It provides private channels for interaction within smaller teams, direct channels for sending messages to colleagues, as well as public channels that allow members to start conversations across organizations. Slack is available on Mac, Windows and Android as well as iOS apps. It offers a variety of features including chat, file sharing and collaboration, real-time notifications and two-way audio/video, screen sharing, document imaging and activity tracking and logging.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

We're expanding our security measures and finding new ways for you to stay connected this summer. These are the most recent features for your Android phone. You can enjoy new and useful experiences across all devices connected to your Android smartphone. Your one-stop shop for all your favorite entertainment. Everything from movies and TV shows to books and games. Android 11 is optimized to suit your use of your phone. This app will help you manage your conversations. You can also organize your day. You can do more with tools that will help you. Meet Android users who are changing the world through Android. Read stories about creative and driven people who are finding ways to make their world more vibrant and connected. With Android at their side. There are many options for work, gaming and 5G streaming. Android is available on over 24,000 smartphones and tablets. No matter what you are looking for, there is an Android device for you. We are committed to protecting your privacy and security.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

iOS 14 gives you a fresh approach to the things that you do most often. This makes them easier than ever. You can get the features you need right now. The apps you use every day become smarter, more personal, as well as more private. Your iPhone can do more than ever before. iOS 14 reinvents some of the most beloved parts of the iPhone experience to make them more useful and personal. Widgets have been completely redesigned to provide more information at a glance. You can now add them to the Home Screen. You can choose from different sizes and arrange them however you wish. The new App Library organizes all your apps in one easy-to-navigate view. Your most frequently used apps are just one click away. Apps are sorted according to category. You can now watch videos and continue FaceTime calls while you use another app.

Google Assistant is available 24/7/365 to assist you. To get started, touch and hold the home key. Now you can create custom queries, too. Google Assistant is designed to keep your data private, safe, and secure. Google Assistant is a service that you trust with your data. It's our responsibility, therefore, to protect and respect it. Privacy is personal. We created simple privacy controls to make it easy for you to choose the right privacy settings. This page will explain how Google Assistant works and provide answers to common questions.

Live chat software for the best customer interactions You can instantly reach your customers via web, mobile, or social chat and messaging. Businesses should be available wherever their customers are, especially when they need assistance. Customers have turned to live chat and messaging to request services in the last year. Live chat allows you to reach customers wherever they are most comfortable. Customers who feel more at ease are more likely to purchase more and stay loyal. However, live chat is more than just about customer preferences.

You can chat with WeChat to send messages, share photos, and videos. You can instantly connect with people you care about, no matter where you are. You can search and add friends via WeChat ID, or your mobile number. Once your friend request is accepted, you can start chatting. Moments allows you to share your favorite moments using photos or videos with friends. You can also view your friends' Moments at anytime. Let's connect on Moments! WeChat allows you to instantly connect with your family and friends face-to-face. WeChat allows you to make free voice and video calls, no matter where you're located with one friend or a group. To make your chats more enjoyable, send a sticker if you are unable to communicate your feelings in words. WeChat's Sticker Gallery is a collection of stickers created by talented artists from all over the world. Users can download and send countless stickers for free. Pick your favorite stickers and chat with your friends.

Online meetings designed for business. It's easy to set up and join * Useful collaboration tools. Microsoft. Anyone can join your online meeting with just one click, from any device. You can either meet immediately or schedule a meeting from Outlook. The meeting URL is customized just for you. You can record meetings, share your screen, annotate PowerPoint, and even share it with up to 250 others. To make your business meetings more productive, you can use whiteboard, polls and Q&A as well as built-in IM. Advanced calling options allow you to manage your online meetings easily, such as muting or transferring presenter control and muting all participants. You can trust in business-quality meetings that include encrypted video and audio streams. Online meetings with HD video that is industry-leading are secure and reliable. With additional features like automatic cropping or head tracking, you can focus on the people involved in your call.

Facebook is the largest social network in the world. We create technologies that allow people to connect with their family and friends, find new communities, and grow their businesses. We are inspired by the way people support each other in times of crisis, whether it's fundraising or offering life-saving assistance via a Facebook post. The Facebook app allows you to connect with family, friends, and other people who share your interests. You can connect with your family and friends, as well as discover new ones, with features such as Watch, Marketplace and Groups.

Connect with customers using a Zendesk ticketing system that integrates a call center solution. Even in the age of social media and email, a phone conversation can be a powerful way for customers to solve their problems. Customers can get personalized help and faster resolutions from agents when they call them. Zendesk Talk makes it easy and efficient to have these conversations. Zendesk Talk is a cloud-based call center software that integrates with Zendesk Support ticketing systems. This allows customer service teams to provide support via phone from the same platform that they use to manage other channels. Agents can concentrate on the conversation and not the workflow with full customer history, automatic ticket creation and call recording. Start texting your customers to get quick answers and updates. Texting allows agents to receive texts, send proactive messages, and automate alerts. Each conversation becomes an account -- with built-in workflows and reporting.

Amazon's cloud-based voice services, Alexa, are available on hundreds of millions devices from Amazon and third party device manufacturers. Alexa allows you to create natural voice experiences that allow customers to interact with the technology that they use every day. To make it easier to develop for Alexa, we offer a variety of tools, APIs and reference solutions as well as documentation. You can start building for voice now by creating Alexa skills and connecting Alexa devices to your products. For a range services, including strategy, pre-tested reference architects and hardware, software and hardware development, manufacturing support, and go to market support, you can contact our Alexa Solution Provider network.

Video chat can be used to connect with leads online and improve sales performance, whether it's Online Shopping or B2B Sales or Consulting Business. You can recreate the world-famous Live Video Shopping experience and offer a Product Demo. Online Consultations can be initiated without leaving the chat conversation. The video communication can be initiated directly from the chat, without the need for a third-party service provider. The entire experience can be done in one click, inside chat with the client, regardless of screen sharing requirements (presentation display or technical support). All agents can instantly access their call records after the call ends. All recordings can be found in our embedded dashboard even weeks later. Chat with your client to initiate a live video conference. Enable screen sharing to enhance collaboration

Your customers can interact with your brand in the same way they would with their family and friends. iAdvize allows you to offer your customers rich, multichannel messaging. Your prospects and customers can communicate seamlessly with you via text, voice, or video on their preferred channel. Your visitors can be connected directly to the best responders. Your connected in-store service advisors, product experts, and AI-enabled bots, ibbu, are all perfectly orchestrated to respond at all stages of the customer's journey. Our augmented intelligence chatbots, ibbu, and the on-demand sales force, allow you to combine the best of AI and human intelligence to increase your response rate tenfold. Our teams can help develop a conversational strategy that meets your goals. They will manage it cost-effectively and tailor it to your needs. Take a personal tour of our conversational platform to learn more about how it can help your business achieve its goals.

Our CRM solutions offer the best flexibility on the market. They are flexible and customizable, so you can make major changes to the various modules. Our expert teams can help with configurations and customisations. Our expert teams can adapt your CRM solution to fit your company, your processes, events, teams, projects, sales structure, customer support, help desk system, and other requirements. Efficy Group provides a range CRM tools to increase the productivity of your sales team: customer database, business activity monitoring and opportunities, portfolios of offers, etc. Your sales reps have a 360-degree view of their prospects and customers, whether they are in the office or out in the field. They can also segment their database to launch multichannel marketing actions.

The Live Travel Space is based on the Amadeus Travel Platform. A space that combines Amadeus Travel Platform technology, the expertise of our people, substantial investments, and strong customer relationships. Live Travel Space allows all players to connect and collaborate to address travelers' needs and offer them a wide variety of options at any time. Through the Amadeus Travel Platform technology, the Live Travel Space offers the largest network of travel content for all types of travel sellers - corporations, travel agencies, metas, mobile apps... What benefits does Live Travel Space offer to your business? Our travel platform is being improved to make it more flexible. A fully open system that makes intelligent use of data allows for a single platform that brings together all relevant content - including travel content, such as air, accommodation and rail - from any source (EDIFACT and NDC) into one travel platform.

The messaging platform for conversational businesses. Sunshine Conversations allows you to unify messages from all channels into one conversation and create interactive messaging experiences anywhere. Communication has changed fundamentally. Messenger apps such as WhatsApp, Facebook Messenger, and WeChat allow users to communicate more personally with their family and friends from all over the globe. Businesses know that they must be there for their customers. It's becoming more difficult to manage conversations across channels due to the increasing number of channels and changing technology. These channels are rapidly evolving from places where we chat to places that we do business, thanks to bots, AI and interactivity in messaging.

Zendesk Sunshine is an open-source, flexible CRM platform. Sunshine is built on AWS. It allows you to seamlessly connect and understand all of your customer data, wherever it may be. It's powerful, fast, and allows you to create whatever you want. Most companies are still in the dark when it comes to customer experience. Many companies still use legacy CRM platforms, which are difficult to modify and only provide a one-dimensional view on customers. Zendesk Sunshine is a completely new approach. Sunshine is a modern CRM platform built on AWS. It provides a complete picture of your customer using any data, from anywhere. It allows you to innovate and scale. It allows you to create the best customer experiences. Your business should be centered around people, not legacy CRM. Sunshine allows you to segment, understand and identify your customers for better personalized experiences.

Take a look at the whole travel spectrum. Sabre Red 360. Smarter workflow that gives you more data, content, and flexibility. Sabre Red 360 is our most innovative workflow yet. You can access the platform via this portal to enjoy a powerful travel booking experience. Explore a new range of data and visibility for travelers. You will experience a workflow that not only delivers rich content like a consumer site but also gives you control over the classic blue screen. Sabre Red 360 is the smartest workflow we have ever seen. It will revolutionize the way your business accesses content and creates custom applications. You can explore traditional hotelier content as well as rooms available through online travel aggregators. You can choose from more than 1 million properties all over the world - in a new format that makes comparing options easy.

Conversations are the best way to create customer journeys. Engaging experiences that move customers. Developers love it. Built for business. Vonage Communications APIs (formerly Nexmo), help growing startups and agile businesses improve their customer experience and realize new business results at scale. Our APIs, global platform and expert support make it easy to simplify communications and innovate faster. Voice interactions can be reimagined to transform customer experiences. Every message should be viewed as an opportunity for you and your customers. Secure and private logins are made easier with this tool. Cloud-based voice applications that are modern and high-quality. You can programatically send and get SMS from almost every country. Get real-time information on any phone number around the globe. You can make and receive calls using your existing VoIP infrastructure.

Traditional travel agent booking procedures can lead to delays and increase costs. This will increase your time and effort. Everything is managed through a single, reliable platform. Our world-class network of travel professionals will help you save time and money. You have everything you need to manage, build, and measure a high-performing program. You can book your trip in minutes, and you can access all the details in one place. Our network of travel experts is available to you 24/7/365. You can call, click, or tap them to get access to our network of travel experts. It's like having a personal travel agent in your pocket. You will have more options and personalized results. In minutes, search, book, and approve. Your dedicated travel expert is available 24/7. It's like having your own travel agent at your fingertips. The Net Promoter Score is the most widely used metric to measure customer loyalty.