Magellan Solutions Description
Magellan Solutions has been the best solution for customer service outsourcing, inbound phone services, and bpo for small and medium-sized businesses worldwide for over 17 years. We are in the growth market. Our services are focused on helping SMEs grow and improve their bpo as well as their call center operations. We are here for the long-term and successful. We screen and hire talent to work on your projects. We use two equally important factors: the ability to do the job well and the skill to do it. We love progress and help keep track of it. We help business owners set up their systems for growth and scaling. We offer both shared and dedicated pricing options for your campaigns. Scale with us without spending a fortune. Maintain or increase your Customer Satisfaction Rating to 95.63%, our current benchmark for consumer goods. Depending on your needs, you can get price per call or packaged options.
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Helpware
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AnswerForce
AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.
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Integrations
No Integrations at this time
Company Details
Company:
Magellan Solutions
Headquarters:
United States
Website:
www.magellan-solutions.com
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
24/7 Live Support
Online
Magellan Solutions Features and Options
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