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Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 275 Ratings

Total
ease
features
design
support

Description

Discover MCUBE's groundbreaking unified omnichannel solution in Cloud Telephony Services, a game-changer for business communication. Wave farewell to communication challenges and welcome a streamlined experience that lets you prioritize your customers. This innovative technology equips businesses to deliver outstanding customer service, enhance productivity, and open doors to fresh growth opportunities. With MCUBE, you can transform the way you connect with your clients and elevate your business to new heights.

Description

Squaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice and WhatsApp messaging), powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability without additional complexity or costs.. With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
Meritto
Operata
Pipedrive
PropFlo
Salesforce
Sell.Do
Swift AMS
Zendesk
Zoho CRM
Zoho Desk
monday work management

Integrations

WhatsApp
Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
Meritto
Operata
Pipedrive
PropFlo
Salesforce
Sell.Do
Swift AMS
Zendesk
Zoho CRM
Zoho Desk
monday work management

Pricing Details

NA
Free Trial
Free Version

Pricing Details

$15/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

VMC Technologies

Founded

2008

Country

India

Website

mcube.com

Vendor Details

Company Name

Squaretalk

Founded

2014

Country

Israel

Website

squaretalk.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Alternatives

Alternatives

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MyOperator

VoiceTree Technologies
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