Alternatives to JustGoCloud

Call Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes.

We have all the features required to run an enterprise call center or a 5-agent home-based business. Our patent-pending blockchain-based solution includes inbound, outbound and live chat, quality assurance, drag n-drop scripting, advanced reports, and more. Standard features include open APIs and an elastic infrastructure that can scale quickly to meet the most stringent program requirements. All the features you need to run your contact centre at an affordable price.

VICIhost offers Inbound ACD and outbound predictive dialing, inbound mail handling, web-configurable IPVRs, skills based agent routing, voicemail box, full call recording, PBX function, and many other services. High-Level Data encryption is available via your agents' web browsers, all the way to our database back-end, where your data is securely stored in our SSAE-16 certified hosting facilities. To protect your data, we use NIST-approved strong encryption algorithms. Secure IVRs can be used to collect sensitive information such as credit card numbers. You can have your own servers in our hosting facilities. Our private clusters of servers are hundreds and we keep them all for our hosted call center services. You can be sure that your service will work by using Tier-3 datacenters that have multiple internet backbone connections and redundant power options. Find out more about our.

vInteract Cloud, a cloud-based Genesys Engage call center solution, is designed for companies that want a reliable and secure cloud solution that scales with their business. vInteract can be customized and managed in AWS or Azure secure tier 3 data centres. Voxai offers this robust cloud solution to all businesses as an open and scalable platform that delivers routing efficiency via the sophisticated Genesys Engage route engine. vInteract meets the needs of complex enterprise contact centers by providing full omnichannel routing (agents, skills and predictive), advanced self service, multimedia, workforce management, and more. Cloud components are deployed in active/active configurations that leverage availability zones to ensure maximum service availability. Our data centers are certified for SSAE-16 and PCI, HIPAA and FEDRAMP, SOC, and many other regulations.

You will be able to reach your customers with the most reliable, secure, flexible, and reliable virtual call center. A comprehensive virtual call center software will help you grow your business without any operational hassles. Ameyo's PCI DSS-compliant public cloud environments are available in India, APAC Africa, Africa, and the Middle East. Ameyo is an ISO 27001 certified company. This means that Ameyo follows industry standards for Information Security. Ameyo is an ISO/IEC 27018 Certified company that adheres to the Code for protection in public cloud of Personally Identifiable Information.

Your Business. Connected. The Future of UCaaS Platform. Unified Communications as a Service allows you to communicate with all your devices regardless of where they are located. Your phones will continue to work even if your office loses power because the UniVoxx Platform runs on cloud-hosted servers. Our mobile phone application can be used by your business to make and receive calls. This eliminates the possibility of business interruption. Companies can connect as few as one extension to multiple locations or as many as 100,000. All data is encrypted at the end so that only the intended recipients can see them. Multiple enterprise-grade data centers power this feature. 99.99% uptime, guaranteed! Integrations that allow for instantaneous data flows between multiple applications. This improves business efficiency and drives quantitative corporate decision-making.

Our cloud-based solution is unlimited in scale. This allows you to focus on your business and have unlimited storage, large lead files, and recordings. We welcome small businesses and give them the tools to compete with the large players in the market. It runs on top of Amazon EC2 infrastructure for high uptime. Distributed architecture that provides load balancing and service redundancy at all levels. Compliant with secure protocols (HTTPS), and other technology standards. Our 100% browser-based Agent and Admin interfaces require no installation. Remotely manage your agents and communicate with them from your browser. A ticket system provides instant support. Customizable dashboards for real-time monitoring. Predictive dialer with accurate AMD analysis. Highly effective. Broadcasting, Preview, and Progressive outbound strategies are supported. Validation of integrated National DNC.

Your sales and support teams can work from anywhere, serving customers via chat or voice. There is no need to have infrastructures like servers or phones. Our contact center software is available on a monthly basis. We use cloud services from the major cloud providers in Europe and the Middle East and South Africa. We also have local POP numbers and numbers with partners in Morocco and Egypt, Pakistan, India and Kenya. This means that your clients will not experience a round trip delay to servers in the UK and the US, contrary to other cloud providers. If international fibers to Europe or America are affected, the local POP will continue operating without any impact on customer service. The cloud version does not require you to purchase phones sets or install servers. All you need is a web browser.

Database Systems Corp. (DSC), has been providing call centre technology and computer software solutions for businesses and organizations since 1978. Telemation, our CRM software, was created on the principle that timely information, presented in a professional way, is key to any business. In this dynamic business environment, flexibility is equally important. This concept was the basis of our contact center software. Telemation software is used by many call center managers with changing and unique requirements. Telemation is the best choice when you need to quickly set up a new program, or modify existing campaigns. Telemation has CTI capabilities with our call center phone system that features outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response. Our phone system also supports Text to Speech capability.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

MyVoIP is the leading provider of cloud communications solutions that allow you to connect with customers. We provide all the features you need to manage your business successfully. Plus, we support you 24/7 with our support specialists. MyVoIP office phone system is reliable, efficient, and affordable. Businesses that need flexibility for remote workers or need to be available to customers at all times. Modern contact centers are more than just power telephone interactions. Businesses today need to communicate with customers via multiple channels, including SMS, in-app chat and video. Fax technology is still a key component of many businesses. MyVoIP has created a complete suite fax solutions. MyVoIP is a great solution for companies looking to reduce costs, lower operational complexity and maintain flexibility with multi-segment deployment options.

Monster VoIP was founded to deliver superior voice quality and maximize uptime to customers anywhere in the United States, including L.A., New York, Washington, D.C., Houston, Dallas, Chicago, and beyond. It also provides unparalleled customer service and satisfaction. To ensure geo-redundancy, we set up data centers in Las Vegas and New York, Dallas, Minnesota, and Chicago. All endpoints were multi-registered at each facility. This is a fancy way to say that you can expect exceptional voice quality and unmatched business phone uptime from multiple locations. We made sure to provide a complete suite for communication tools on one platform. This means that you and your team need only to learn our user interface for all communication needs. We decided to fulfill our customer satisfaction promise by providing personalized setup and ongoing 24/7/365 support for every business VoIP customer who walks through our virtual doors.

Give admins and call center agents the tools they need for service excellence. Intrado Cloud Contact Center, formerly West Cloud Contact, is an enterprise contact center solution that provides call center staff with sophisticated call handling and reporting tools. It allows unlimited user scale, agility, and control that is beyond what is possible with traditional telephony. Cloud-based services are free from the need to maintain, upgrade, and maintain complex systems on-premises. Disaster recovery is included without additional hardware or expense. Cloud Contact allows you to manage unpredictable and seasonal call volumes quickly, outmaneuvering competitors and delighting customers. Cloud Contact reduces the burden on support staff and helpdesk staff. You can easily set up distributed contact centers that include both home-based and facility workers, with full access to central management and reporting.

Noda Contact Center provides an all-in one IP solution that caters to many companies in various industries such as Jaguar Landrover and Inter RAO. Noda Contact Center offers an all-in-one solution that includes inbound ACD, outbound, quality management, IVR and reporting. Noda Contact Center is capable of handling a high volume of calls with a 99.9% fault tolerance.

DialedIn is a sophisticated contact center software solution designed to enhance the efficiency and productivity of contact centers. This all-inclusive solution offers a comprehensive suite of tools that streamline operations for both agents and administrators, firmly positioning it in the CCaSS (Contact Center as a Service) software category. Targeted at companies striving for efficient customer contact and lead management, DialedIn optimizes ROI, transforming businesses into modern, profit-centric operations. Intelligent Call Routing: Efficiently directs calls to the most suitable agent, maximizing customer satisfaction and optimizing agent workload. Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce downtime. Customizable Tools: Adapts to your specific operational needs, ensuring that the technology works for you, not the other way around. 100% US-Based Support: Offers comprehensive support, including technical and account management, ensuring maximum utilization of the dialer. CleanCallerID: An innovative feature that monitors and swaps out DIDs tagged as SPAM/SCAM by carriers with fresh DIDs automatically, ensuring uninterrupted customer interaction.

ClientCall's ClientCallPlus, an automated phone-based solution, allows your business stop wasting time and generate more revenue. Automate your calls and text messages to remind clients and customers about upcoming appointments! You can follow up on late and upcoming payments to ensure you don't miss a pay check! Send a courtesy phone call to your customers or wish them happy birthday via an automated call! You can personalize a call to your customers about upcoming promotions, limited time offers, or new product launches. You will have fewer missed appointments and fewer payments, which means more money in your pocket. More business will be generated by increased appointment attendance and automated offers. Reduced time spent on routine calls will allow you to spend more time on high-value business activities. Automated phone calls and responses should reflect professionalism and quality.

TCN Operator is a collection all-in-one call center tool that seamlessly integrates with other tools. TCN's cloud-based platform is flexible enough to meet all your call center requirements. TCN's call centre software supports billions in consumer and agent interactions every year. All call center communication channels can be managed from one place. Your agents will have a single experience and can communicate with customers via any medium they choose. You can offer a variety of communication channels and let customers choose which one they prefer. Your call center will be able to meet all compliance regulations if it is equipped with the right tools. It is crucial to protect your call center's sensitive information and that of your customers. Automating and streamlining call center procedures is a way to comply with compliance regulations like TCPA, HIPAA and FDCPA. Without proper data protection, you could face difficult obstacles down the line.

SparkTG is revolutionizing cloud telephony by offering cutting-edge cloud IVR services. We can help you as an IVR service provider. Talk to us. To increase sales, provide better service, and make more profits, every organization must build trust with its customers. SparkTG helps you build trust with your customers by answering their calls. SparkTG guarantees 99.9% uptime, which means that your business will not be affected by any downtime. We guarantee that calls will remain available in case of an emergency and that there is always a backup. The audio quality is excellent. We provide 24/7 network monitoring to resolve issues before they affect your business. Our customer support team is available 24/7. All calls are encrypted to ensure high-grade security. You can use Transport Layer Security, (TLS), and Secure Real-time Transport Protocol.

Customers can be grew with virtual customer service that is scalable and available on-demand. Engage customers on their time, their channel, and their topic. Deep understanding of customers and their needs will help you increase your share of wallet. Trusted personal care can help you build lasting customer relationships. It is time to reinvent customer experience management. It's time to move beyond "acceptable failure" in service levels or abandonment rates. It's time for innovation to drive customer growth. Arise Virtual Solutions has created the best virtual-first customer service platform in the industry. Our proprietary technology connects the most respected brands in the world to a vast network of gig-economy Service Partners who work from home. Arise utilizes cutting-edge innovations in virtual learning, on demand capacity flex, security, and other technologies to increase customer acquisition, share of wallet, drive long-term customer growth, and improve customer acquisition.

Indosoft Inc is a leading provider of contact center technology solutions and the developer of Q-Suite. Q-Suite is a robust, feature-rich and scalable call center software ACD (Asterisk) that is robust, flexible, and scalable. Indosoft offers complete computer telephony knowledge and turn-key installations to set up virtual, inbound, and outbound call centers. Licenses to vertical applications of Indosoft's call centre software ACD are also available. Q-Suite is suitable for multi-tenant deployment. It includes a full-featured ACD and an efficient predictive dialer. The ACD for call center software allows for easy integration of chat or e-mail.

INFOCU5 can be a complement to your existing team. We adapt to your business so that you only pay for what you actually use. Scalable, omnichannel support team. On-demand service and sales agents, increase AOV and CLV, optimize data, leads, and only pay for the ticket and talk time. Voice, messaging, email and dedicated brand ambassadors are all available. Extension of your internal staff. Monitors campaign performance and maintains brand message and vision. Our enterprise-level contact centre software is combined with our global, on demand customer service and sales marketplace. This allows businesses to interact with customers at a cost-effective level and tap into the overflow contact center marketplace for additional support when needed. Our marketplace is a global team of customer service agents and sales representatives who can be accessed on-demand to support your internal team when you need it.

Case Manager is a flexible and configurable software solution that can be used to manage collections, accounts receivables, financial and tracing contact centres. Case Manager's flexibility lets you continuously improve and explore new strategies.

Kunnect offers high-quality hosted call center software that will help you run your business smoothly. Kunnect is the best Hosted Call Center Software on the market today. Our Amazon cloud-based solution covers all your call center software needs and telecommunications requirements anywhere on the planet. Kunnect's XVP – Hosted Call Center Solution is an affordable and simple to use predictive dialer that integrates CRM scripting. This allows customers to be more productive, reduce operational costs, improve customer satisfaction, and increase productivity. Our solution is used worldwide in call centers and empowers at-home agents. Kunnect's cloud-based predictive dialing system supports structured, automated right party contact. This will ensure that you keep your promises to customers and keep in touch. Predictive dialing and preview dialing modes are available for greater flexibility and productivity. Post-call actions such as printing invoices or lead sheets.

VCC Live, an Enterprise Cloud Contact Center software provider, has been establishing its international presence for over 10 years as a reliable business solution to companies that deal with wide-ranging customer communications via a variety channels including Phone, SMS and Email. Learn more about our solution at https://vcc.live/

The best outbound call center software will increase your productivity and sales. You can keep your costs under control, increase sales performance and maintain an overall overview. Your outbound call center campaign's productivity and profitability will increase. Our team has developed an algorithm that keeps your call center agents engaged in customer conversations almost continuously after years of perfectionist-driven development. The dialer algorithm is based on the maximum drop rate and the desired waiting time (until your next call from your agent). This data, along with other factors such as the current availability of your information and the average call length, will allow you to achieve the highest agent utilization.

Panterra Streams, an all-in one, feature-rich, cloud communications, collaborations, and file sharing suite, increases performance across your organization. Unified communications, team messaging and file sync & sharing, as well as business analytics, are all possible with Panterra Streams, the only customizable, HIPAA/HITECH secured communications cloud solution. All-in-one communication solution that includes text, video/audio, phone, and video conference. It also offers team rooms, group/email digital faxes, web meetings, deskshare, and HIPAA/HITECH secured cloud solutions. Unlimited team rooms with HIPAA security, built-in communications and collaboration with customers, employees, and partners. Enhanced "anti-video bombing” security is provided with feature rich audio/video and screenshare conference conferencing. All-in-one, unlimited, HIPAA/HITECH secure file sync & sharing is available. You can locate agents anywhere in the world and present a single view to your customers.

Because we've been there, we know what it's like to work in a call center floor. We have lived it. We know the unique challenges and the varied needs. We have the perfect virtual call center software tools for meeting these needs. Our combined six decades of experience in contact center industry helped us to create a customer experience platform that is intuitive, efficient, highly-scalable, and accessible from anywhere with an internet connection. It's perfect for WFH agents and in-center agents. Many contact centers find their call center software not tailored to their business and their needs. They lack the advanced, user-friendly tools they need and exceptional support from industry professionals. Our solution saves you time and money by not requiring expensive coders or programmers to do the job.

Predictively dial your contacts to automatically leave voicemails and emails. Ytel is a cloud-based integrated suite of marketing solutions. Ytel Contact Center helps businesses and SMB call centers manage multi-channel communications. Ytel features include call distribution, voice reply, auto-dialing, and a scripting module. Ytel provides real-time agent reporting that allows users to track call lengths and performance. Ytel can also be accessed via iOS and Android devices. You can quickly develop new communication functionality in any language. Trust in a platform that is designed for product development. It has high uptime, high capacity for SMS/voice channels, and the bandwidth to send and get volume at scale using a single API. Your business already has core competencies. Now you need to enhance and centralize customer engagement to improve operational efficiency.

In just hours, you can set up a contact center. Cloud capabilities are available while you keep your on-prem hardware. Transform legacy systems to the cloud in a matter of minutes. Ozonetel connects you with product specialists who will fully understand your needs before recommending a solution that best suits your business goals. Automate voice and digital channels cost-effectively. Top-rated dialers to speed up inbound lead management and outbound campaigns. In 24 hours or less, you can set up a complete call management system. Complete inbound, outbound and blended call center solutions. Ozonetel offers secure, cloud-based communication solutions which provide a better customer experience and lower total costs for contact centers. We are well-known for launching the first Indian cloud-based customer experience platform. We have been able to provide unparalleled customer service and continue to innovate with AI since then.

ice Contact Center is an all in one customer communications solution that can handle all your contact center needs. Keep ahead of the curve and offer more than a call center. Develop into an enterprise-class omnichannel contact centre solution. You can invest once in your platform and infrastructure with an all-in-one solution. There is no need to support multiple systems or add technologies. With over 100 pre-built reports, you can easily identify which processes need to change and when. So customers can reach you wherever it is most convenient, add social media and mobile channels into your contact center. ice Contact Center was designed with customers and users in mind. We offer a single solution that can meet all your needs and enable you to effectively serve your customers.

Modern call centers are not a call center. It's a network made up of virtual agents who are available 24/7 and can scale to any size or time that is convenient for you. Liveops provides businesses with access to a skilled, on-demand workforce that can provide virtual call center services during high-traffic periods. We don't limit our search to geographical areas. Instead, we source our agents based upon their industry experience, education, and skills. This allows you to be confident that your brand is represented in the best possible light. Our network of 20,000 domestic agents doesn't limit us by geography or business hours. We can source the best qualified people. This allows us to offer flexibility at scale, which can transform customer service. We have revolutionized customer service, cutting out overhead and idle time, and have been the industry leader in flex agent service for over 18 years. These are the comments people have about us.

Anywhere365 was founded on a belief that any person within a business could be a Contact Center. We created Anywhere365 Unified Contact Center to Skype for Business and Microsoft Teams. We are an Independent Software Vendor and continuously invest in developing our solution. Workstreampeople solutions allow organizations to improve their business results as well as their operational efficiency. Anywhere365's vision is to eliminate unnecessary dialogues. Our vision for the Unified Contact Center was one we have had for many years. A solution that ensures the right information is reached to the right person at exactly the right time, regardless of where they are located. We have developed solutions for many organizations, both from our Consultancy and Professional Services branches, and as developers of smart software apps. The next step is the Unified Contact Center for Microsoft Teams, Skype for Business.

Agents can use skill-based routing and blend channels to help them deliver your CX vision via chat, email, and phone for both outbound or inbound contact center needs. You can run natively on Microsoft® Azure, and it is compatible with Microsoft Teams. Enjoy fast, reliable service from a trusted brand, as well as ongoing support and development by our Microsoft-certified engineers. You can deploy in weeks to meet new business needs or replace old technology. However, more complex CCaaS solutions can take several months to deploy. You don't need to pay for features that you don’t use. Unlike other small business contact centers solutions, you can still provide personalized 24/7 customer service. Managers can modify campaigns and contact flows using a simple, intuitive, self service interface. This interface is available for small business contact centers or large enterprises. You can go beyond the contact center and improve your communication with prospects, partners, and coworkers.

AI is disrupting the customer service industry now and forever. With our AI platform, you can enter a whole new generation of contact centres. We provide an AI-based contact center platform that combines the power of people and AI to shape customer service in the next decade. Parloa orchestrates the best AI components and tailors them to your needs, so that you can get up 15% better results right out of the box. You can use the most common use-cases without any extra effort. Allow your business units to easily access all the AI technologies that they need without IT dependence. Drag & Drop your automation processes to control the AI with no code. Our technical infrastructure allows us to control all aspects of a chat or call with unmatched automation quality.

A contact center should be able to run on the most up-to-date call center software technology while still being easy to use. You want a call center that is tailored to your business and responsive to changes in staff and call volumes. Call center software should be seamless and easy to use. You expect reliability, productivity, and adaptability that is second to none. It doesn't matter if you manage one inbound contact center or coordinate multiple outbound calling teams across the country or the world, it's easier to get the best out of each agent in your team. We have focused on creating high-performance, easy-to-use call centre software that sounds great. It also helps your team produce even better results. A great customer experience is key to business growth. What makes a great customer experience?

Ameyo Engage, the only cloud-based call center software, focuses on customer service and engagement. It is suitable for all businesses. Ameyo Engage empowers businesses to take control of their operations. It allows them to make faster changes to Customer Interaction Initiatives and engage employees. This results in better customer service, increased sales & collections, and ultimately loyal customers and happy employees. Ameyo has been ISO/IEC 27018 Certified, ISO 27001 Certified, and PCI-DSS compliant.

Infosys Cortex is an Artificial Intelligence platform for customer engagement. It transforms contact center operations by enabling purposeful communication and smart decision making. It converts microdata extracted from customer interactions into real-time insights that can be used to make decisions. Cortex provides continuous coaching and extra brain power to help agents make faster decisions as they move from new hire to experienced agent. Cortex provides agents with the knowledge, insight, and support they need in order to learn, grow, and become better brand ambassadors.

Call Handling's cloud-based contact center makes it easier to grow your business by offering all the features of a multi-channel communication system without the need for installation. This is a great option for a new company, an established cloud contact centre, or if you are looking to join multiple sites or homeworkers. A cloud contact center can be used as an upgrade to an existing system, or as an alternative to purchasing a traditional phone system. Cloud contact centers and Call Center Software can help you maximize the functionality and reduce licensing costs, increase your ability to work from anywhere, allow instant hot desking, and offer the best reliability, business continuity and disaster recovery solutions for your call centre.

#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Fuze simplifies the complex task of managing your on-premises communication systems. Fuze offers superior voice quality and uptime via unmetered calling to more than 110 countries with over 50 operators, making it an ideal choice for businesses with a global footprint. We have more than 10 years experience working with customers all over the world and can help you create a roadmap to maximize your Fuze deployment. All-in-one software that seamlessly works across all devices and locations, providing a complete view of usage, engagement, productivity, and productivity throughout the organization. Modernize your communications with the #1 global platform for unified voice and HD video calling and conference, integrated chat, content sharing, contact center, and conferencing.

A solution that is easy to migrate to, with the help, if necessary, of experienced consultants who understand where you are coming from and where your goals are. You will be happy with a product that is simple to manage and support, doesn't require endless upgrade projects or CAPEX funding, is constantly updated with new features as technology changes in the contact center space, and is easy to update with new features. Symbee is the most technologically sophisticated Amazon Connect partner in the globe, providing all the power and innovation of Amazon CX without the need to build everything. Symbee provides AWS cloud-based omnichannel call center and unified communications with voice chat, SMS, video and social channels through a single platform. Symbee is powered by AWS AI, M/L services, and powered by AWS AI. We offer low-code/no code integrations with major CRM, WFM and other contact center platforms. These integrations can be set up in hours instead of days or weeks.

DaVinci is an interaction orchestration platform enabling the building and deployment of agent and customer experiences. DaVinci is made up of two primary layers: Experience Orchestration: DaVinci’s event-driven architecture and enterprise application framework along with the largest collection of pre-built apps for leading CRM and contact center solutions gives CX leaders and solution architects complete control of the user experience. Deployment Orchestration: Through infrastructure services like identity and access management, and data management with day 1 data protection DaVinci simplifies and accelerates deployments of interaction management solutions. AMC's Interaction Orchestration Platform, the library of apps, and contact center integration make it easy to integrate your contact center. Or, you can expand beyond the box by exploring endless options. Computer telephony integration allows you to go beyond modern expectations in terms of routing, workflows, and more. CTI makes it easy for users to access tools such as screen pop, click-to-dial, and other features right from their CRM. It's easy to integrate CTI with existing applications (CRM and phone system).

Your team can communicate with customers from anywhere. Zailab's cloud-based platform tracks all client conversations and gives you the insight you need to manage your team remotely. When your company grows, it shouldn't lose the human connection that is essential for human connection. Your agents should have the customer insight they need to build genuine relationships and provide exceptional customer service. We take great care to ensure that your business and data are protected. In less than a week, you can implement your contact center. You'll be able to go from demo to hello quickly with a dedicated implementation team and training team. Our support specialists are committed to solving all your technical problems in record time. We believe in finding sustainable solutions for customer problems at Zailab.

Our WFM suite helps your company use your valuable resources more efficiently, economically, and employee-friendlyly. It also reduces the manual and labor-intensive portion of administrative tasks to a minimum. Our opcycWFM software is used by service centers of all sizes in more than 15 countries. It allows them to effectively manage, plan, control, and deploy their employees in complex environments. They also take the wishes and concerns of their employees into consideration. opcycWFM supports your planning, control, and personnel processes. opcycWFM, which is the holistic workforce management solution, helps you to manage your daily operations intelligently. It doesn't need to be adjusted at large expense first and can be configured on its own like no other WFM system. opcycWFM is the best WFM solution if you want to feel every single day that the WFM manufacturer understands.

Smart callback widget. Your site can convert up to 50% more. You can choose the color and edit the widget as you like. Pulsar allows clients to choose a time that suits them, and then recalls the contact information. You can communicate with clients via Facebook and Slack. All it takes to get your client is one touch. Zendesk automatically creates new tags. Sell 24/7 with your chatbot.

Our outsourcing platform seamlessly manages all your outbound calls with a robust tech stack and artificial intelligence. Start the onboarding process for new customers by welcoming them to your platform. To reduce drop-offs, help and educate customers throughout the onboarding process on your platform. Engage with your gig workforce regularly to increase productivity and retention. Reach out to leads to confirm delivery status, capture correct addresses, and reduce disruptions in delivery. Connect with customers over phone to improve customer service and reduce RTOs. You can save time and effort by setting up appointments seamlessly for your sales team.

Geomant can integrate with your existing technology to improve your customer experience. We unlock the potential of your contact centre through cloud-based solutions, seamless integrations, and other innovative methods. A fully-featured, cloud-based contact center system. Cloud-based infrastructure allows users to access all functionality without the need to invest in a hardware environment or licenses. Subscription-based pricing allows you to scale licenses according to your business usage. This means that you don't have to purchase more licenses than you actually need. It can be installed in as little time as a few hours. This allows you to quickly reap the benefits from adding a chat solution into your environment. Digital and social channels, in queue and scheduled callback, call recording and many other features. Wallboards and agent desktops can benefit from historical and real-time performance management. Microsoft Teams offers robust contact center capabilities that provide an omnichannel experience.

Veutel is the right call center solution for your changing business requirements. We have decades of telecom experience and we have spent a lot of time and effort to find the right solution for modern business needs.

OpenCall AI empowers you to grow your business by generating revenue, reducing overhead and streamlining all phone activity for seamless operations. OpenCall increases sales, customer satisfaction and margin. Our AI handles the routine calls so that your team can focus on the moments that really matter. Every business is unique. OpenCall creates a customized AI call center for every client. Our AI follows your current processes so that you can focus on what you do well. No more voicemails or call centers. No more copying information into your EHR. AI that is HIPAA compliant handles every call. This improves the patient experience while reducing costs by >50%. OpenCall acts as a personal secretary. We can handle booking requests, answer questions, and even call potential customers for you. We keep you informed without disturbing you during meetings. OpenCall.ai is a winner in any market. OpenCall.ai's advanced customization makes enterprise-grade features available to everyone.

Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote.

Masergy's Cloud Contact Center is a best-of breed solution that leverages Cisco Webex®, technology embedded in our global software-defined networks. It delivers unsurpassed quality. You'll be able provide the best customer experience with virtual agents, workforce management and predictive call routing. Cloud services and SaaS have revolutionized the security paradigm in the enterprise. Cloud application provisioning is a task that business managers bypass, leaving data exposed. Cloud workloads can spin up and down every minute, often reaching thousands, which overwhelms security teams. Traditional security tools and approaches are manual and susceptible to misconfiguration. They also don't scale well for cloud environments. Security teams are forced to react as they attempt to manage risks using ineffective "whack-amole" methods with their existing security tools.