PrimeVoiX Description
Our cloud-based solution is unlimited in scale. This allows you to focus on your business and have unlimited storage, large lead files, and recordings. We welcome small businesses and give them the tools to compete with the large players in the market. It runs on top of Amazon EC2 infrastructure for high uptime. Distributed architecture that provides load balancing and service redundancy at all levels. Compliant with secure protocols (HTTPS), and other technology standards. Our 100% browser-based Agent and Admin interfaces require no installation. Remotely manage your agents and communicate with them from your browser. A ticket system provides instant support. Customizable dashboards for real-time monitoring. Predictive dialer with accurate AMD analysis. Highly effective. Broadcasting, Preview, and Progressive outbound strategies are supported. Validation of integrated National DNC.
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
PrimeVoiX
Headquarters:
United States
Website:
www.primevoix.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online
PrimeVoiX Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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