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Description
IntuitiveStay is a web-based guest feedback and staff performance platform for independent hospitality operators. No app. No hardware. A QR code in the room, a 60-second web form and a real-time dashboard.
Guest responses feed into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition. Low scores trigger instant red alerts. High scores route guests toward public review platforms automatically.
Direct Booking Win-Back sends personalised follow-up emails to returning guests who opt in during their stay, inviting them to book direct next time. Each email routes through a tracked link before redirecting to the property's booking page. Commission recovery is tracked per property.
Monthly anonymous staff surveys run across six sentiment areas. Composite scores only surface once five or more responses are submitted. Flight risk detection flags declining team scores before they become resignations.
Service Signature is a portable EI credential for hospitality staff built from verified guest nominations. Bronze through Platinum. The credential belongs to the staff member permanently regardless of where they work.
Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees. Built for independent operators. Not for chains.
Description
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
API Access
Has API
API Access
Has API
Integrations
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
Integrations
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
Pricing Details
£34.99
Free Trial
Free Version
Pricing Details
€100 per hotel per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IntuitiveStay
Founded
2026
Country
United Kingdom
Website
www.intuitivestay.com
Vendor Details
Company Name
Loopon
Founded
2007
Country
Sweden
Website
www.loopon.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
