IVRSPLUS Description
IVRS Plus stands out as a premier provider of cloud telephony solutions, equipping both B2B and B2C companies with advanced IVR tools designed to enhance operational efficiency, elevate service quality, and foster enduring customer satisfaction. Our expertise spans numerous industries, allowing us to act as communication partners across diverse sectors. By integrating self-service functionalities with AI-driven IVR systems, we deliver innovative communication solutions tailored for every organizational size and type. Our clientele encompasses sectors such as banking, real estate, healthcare, education, telecommunications, travel, financial services, insurance, manufacturing, retail, and logistics, among others. With a wealth of experience in managing inbound and outbound interactive communications worldwide, our dependable IVR system ensures seamless connectivity and engagement. Ultimately, we strive to redefine communication experiences for our clients and their customers.
IVRSPLUS Alternatives
Our autodialer software is used to automate sales calls, payment collections and appointment reminders. It can also be used to broadcast mass emergency voice broadcasting.
This system is ideal for Telcos or companies selling callcenter services. It is multi-tenant with billing, white-labeled, and economical to operate as you choose your Voice Provider.
Our autodialer software can dramatically increase productivity by dropping busy, disconnected and unanswered lines, passing calls to real people back and answering them, and leaving messages on answering machine.
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DialedIn is a cloud-based call center software built for teams that demand reliability, performance, and control at scale. It streamlines operations with intelligent tools that simplify call management, optimize agent workflows, and improve customer experiences. Rather than adding layers of complexity, DialedIn provides a flexible, scalable system that reduces wasted time and helps contact centers operate more efficiently. From inbound and outbound calling to blended environments, DialedIn is engineered to adapt to evolving business needs while maintaining compliance and uptime.
• Intelligent Call Routing: Matches each customer with the right agent to improve satisfaction and better balance workloads.
• Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce downtime.
• Customizable Tools: Adapts to your specific operational needs, ensuring that the technology works for you, not the other way around.
• 100% US-Based Support: Offers comprehensive support, including technical and account management, ensuring maximum utilization of the dialer.
• CleanCallerID™: An innovative feature that monitors and swaps out DIDs tagged as SPAM/SCAM by carriers with fresh DIDs automatically, ensuring uninterrupted customer interaction.
With built-in analytics, reporting, and automation features, supervisors gain full visibility into agent performance and call outcomes, allowing for smarter decision-making and stronger ROI. DialedIn is not only designed to maximize live connections but also to keep agents connected with customers through secure, dependable, and user-friendly technology. By removing friction from daily operations, DialedIn empowers contact centers of all sizes to focus less on manual processes and more on delivering excellence.
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Infobip
With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible.
THE INFOBIP ADVANTAGE
(1) Personalized omnichannel customer connections
Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps.
(2) Global reach, local presence
Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices.
(3) Full stack customer engagement
Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
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Voiso
Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics.
Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support.
Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.
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Integrations
No Integrations at this time
Company Details
Company:
IVRSPLUS
Headquarters:
India
Website:
ivrsplus.com
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Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
Training Videos
Customer Support
Business Hours
Online Support
IVRSPLUS Features and Options
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