Helpwise Description
Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!
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Helpwise Features and Options
Help Desk Software
Email Management Software
Helpwise Lists
Helpwise User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Useful for support teams Date: May 24 2020
Summary: It's great because you can also leave notes in the emails you assign so you can keep each other in the loop with what is happening.
Positive: Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
Negative: There are not any cons that I can think of for now.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great for customer support Date: Apr 23 2020
Summary: Overall it's a great tool to use for teams that provide customer support and need a way to collaborate.
Positive: Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.
Negative: It's a little tricky to set up and UI/ux could be updated to simplify.
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