Alternatives to Emplifi

buywith is an immersive patented livestream shopping platform and influencer marketplace operating in the Social commerce space, connecting creators with brands for a frictionless live stream shopping experience. Using a simple omni-channel link, any shopper can join the live events and enjoy a fun social shopping experience inside the brand’s website alongside their favorite creators, influencers and other shoppers in the community. Using our patent-pending smart screen sharing technology we are creating a one of a kind ‘Shop with me' experience, where the host takes the shoppers on a live journey on the brand's site essentially creating a social-shopping experience bringing everyone to shop together at the same shopping event! buywith’s content creators marketplace features a community of multi-faceted influencers that offers the best match possibilities to your brand and takes the hassle out of host searching, vetting, contracting and coaching off your plate. Our cutting-edge multidimensional live shopping experiences help brands unlock the coveted Gen Z and Millennials shoppers with an impactful discovery of products they desire and achieve 70% higher AOV, 40% sales conversion rate, and up to 67% user engagement.

Discover the Power of SocialLadder: The Ultimate Ambassador Management Platform. Streamline word-of-mouth marketing effortlessly. Identify, track, reward, and engage your brand's community effectively. Automate ambassador programs to focus on nurturing relationships with your biggest fans. Trusted by top ambassador teams worldwide. SocialLadder offers unified collaboration to scale your team and build a loyal community. Manage recruitment, onboarding, tasks, and payments from a single platform. Leverage machine learning to identify top customers and influencers for maximum impact. Chat, push notifications, interactive message boards, and more give ambassador managers a customizable way to share content & engage with the community at scale. Assign tasks in the real world and online to users or user segments. Start marketing through your customers, not just to them. Join SocialLadder today to unlock the true potential of word-of-mouth marketing. Empower your ambassadors and drive exceptional brand growth.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).

Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI.

Salsify is a trusted product experience management (PXM), platform that delivers the product experience today's customers demand. Salsify combines the power of product content management, a wide commerce ecosystem, and actionable insight into a single solution. This empowers brands to offer exceptional shopping experiences to their customers at every touchpoint. Salsify is used by the world's top brand manufacturers, including Coca Cola, Bosch and gsk for product experience management.

No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.

Pixlee TurnTo allows marketers and ecommerce executives to integrate UGC and Influencer Marketing with text-based community-generated content like Ratings & Reviews, Checkout Comments, and Community Q&A — without any additional technical resources required. Our unique approach puts the customer at the center of marketing, and surfaces content proven to boost revenue, brand affinity, and engagement. With Pixlee TurnTo's easy-to-use platform, brands can find, curate, publish, and optimize content from your community of customers, influencers, and employees. Seed that content across the most impactful marketing channels such as ecommerce pages, emails, and in-store displays. By combining user-generated and influencer content with shoppable elements of the customer journey, brands using Pixlee TurnTo are able to derive even more value from their social, community, and ecommerce efforts.

Dash Hudson is much more than a social management platform. You can accelerate your brand growth, analyze trends, predict the performance of visual assets across key marketing channels and e-commerce channels, and improve brand awareness. You will get more data-backed performance insights than any other source about your paid, earned, or owned content. Our AI-backed social commerce solutions enable your team to transform any visual asset into a frictionless purchasing moment in under 30 seconds. Customers of Dash Hudson have access to all the data they need in order to improve their visual marketing strategies and increase their social media ROI. In real-time, get rich insights on owned, earned, or paid channels. You can identify and capitalize on the top content that is driving growth and visual trends that are increasing engagement. Share photos and videos that resonate with your audience. Your team's new Influencer report card: Relationships Instantly see the impact and monetary worth of every influencer relationship.

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

Only messaging channels can provide customers with continuous, convenient, and ongoing conversations. Only Conversocial can provide your brand preemptive, one to one, and scalable conversational CX. Join the top brands around the world who believe in the power and potential of messaging. Conversocial can help you care for your customers. Conversocial makes it easy to resolve service-related issues and increase brand loyalty. Conversocial can help you acquire more customers. Adaptive automation drives commerce by delivering memorable customer experiences and boosting sales. Engage more customers with Conversocial You can retain your customers by sending targeted messages and creating personalized customer experiences through messaging channels. One Conversocial partner used Notify to initiate over 2.5 million two-way conversations. The average open rate was 78% and engagement rate was 8%.

The only platform that enables all digital customer experiences. Built to eliminate silos Sprinklr is used by thousands of enterprises around the globe every day to market, advertise and care for consumers via 23 social channels, 11 messaging channels and chat. Why switch from fragmented point solutions and a platform that is purpose-built and unified to support your business? You can leverage the power to collaborate across channels and teams with a unified view and context of your customer to create better experiences for them. Listen to and learn from customers, market, and competitive insights, and then take action in real time. Real-time insight into brand awareness, customer loyalty, brand perception, and user satisfaction will help you to avoid guessing at your brand equity metrics.

We worked hard to bring you features which reduce friction in the sales funnel and increase engagement. You can increase engagement and sales by creating and distributing shoppable interactive galleries that use user-generated content, owned content, and other data sources. A data-based strategy can help you leverage your market. Analytics and insights can help you understand the game. Dynamic creatives that are generated on-demand allow you to take control of your sales funnels. Participate in the customer decision-making process. Your best content can be delivered anywhere. You can use social media, eCommerce, or even a stadium to share your best content. There are many options. A powerful martech ecosystem can help you skyrocket social media marketing results.

Redefining how consumers and brands connect, create, and innovate. Your consumers' needs never stop evolving. We are no different. Collect many types user-generated content (UGC), such as ratings and reviews, visual content, and questions and answers from shoppers. To get more content faster, use our sampling services and community. Reach out to in-market shoppers early on in the journey. Deliver the best shopping experience to customers by finding them when they're in market. Search engines love authentic customer content. This will help you capture more search traffic. Be there for all the important moments. Connect with people to help them buy with confidence no matter where they shop. Make sure you have content available wherever and whenever people search -- online, in-store, and on social media -- around the world. Use buyer insights to your advantage. Our robust tools will help you learn about your customers. Our tools will help you create better products, more powerful marketing, and inspiring shopping experiences.

A cutting-edge platform to manage customer experiences across multiple channels. Connect, understand, interact and create lasting connections with clients on 25+ online platforms. AiPlex Bridge is India's only ORM platform that focuses on digital engagement. A unified solution that includes digital content management, monitoring of social media, responsive handling, review oversight and analytics.

Konnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports.

Click to unlock digital advertising, dynamic searches ads, SEO and the best social media management tools small business or franchise marketing. PostMonster offers digital marketing to small businesses through its large marketplace. You can shop for digital advertising campaigns and the most recent artificial intelligence marketing tools. We have curated the best digital marketing tools for small businesses, including free alternatives like Salesforce, HootSuite, Yext, SEMrush, and Yext. These tools allow you to integrate your social media publishing into a custom digital campaign calendar, which will be managed manually by a human. There are many social media platforms and free directory platforms that you can manage. Small businesses don't have the time or resources to manage all of them. The monster will do it all for you. PostMonster was created by top ad agency executives to provide large agency digital advertising automation for small business, dealer marketing, franchise marketing, and other related services.

Sociality.io is an all-in-one social media management platform developed to meet the needs of enterprises and digital agencies, allowing them to streamline social media management workflow across all teams for content publishing, social CRM, social listening, analytics, and competitor analysis. Our primary aim is to help our customers at every phase of social media management to improve connection with their audiences, streamline publishing workflows, collaborate in real-time, and transform social data into valuable insights—all with ease.

Unified Social Media Marketing Platform. You can drive growth by understanding your audience and creating content they love. We have the right solution for you, no matter what your problem may be. Socialbakers makes it easy for you to create and implement the perfect social media marketing strategy. This includes everything from content planning, audience analytics, budgeting, and budgeting. Multichannel data can help you understand your audience personas, from social media to web. Our AI analyzes your first party data and organizes it into personas in a single click. Reduce the time and cost of audience research. Instead of spending money on static surveys, base your research on digital data. Socialbakers AI uncovers the interests and content preferences of your audience so that you can tailor your campaign strategy perfectly every time.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Avaya OneCloud CAaS makes it easy for employees and customers to connect all their communication channels, including voice, video, chat, messaging and chat. It brings together resources, insights, and teams to improve contact center performance and experience. Avaya OneCloud CCaaS combines everything so you can create connected experiences both for customers and employees. Match customers with the best employees by using business rules, external and internal contexts, and desired outcomes. Converged communications that break down silos between the front- and back-offices can improve team collaboration.

Sideqik, a leading influencer marketing platform, helps brands grow their online communities via influence. Sideqik's AI-powered SaaS platform allows marketers to identify relevant influencers, and prove ROI.

Tagshop allows brands to create and publish shoppable UGC gallery reviews, visual UGC galleries and visual marketing experiences. Brands can use Tagshop to collect content from social media platforms, whether it is brand content or user-generated content. This social content can be tagged to make it shoppable and published on an eCommerce website or online store. This tool allows brands to convert content into sales, inspire and sell, and create a unique shopping experience with content. Brands can access content from more than 10 social media platforms, tag unlimited products and get UGC rights. They can also customize the galleries and publish shoppable galleries to different CMS such as Shopify, WordPress HTML, Magento, Wix and Wix.

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Social media can help you build and strengthen your relationships. The only social media management platform that enables you to connect with your audience and measure your performance. Sprout Social is a leader in usability and customer satisfaction, ROI, user adoption, and customer support. The most robust and cohesive social media solution built for scale. Social data can provide insights and trends that can be used to inform your marketing and brand strategy. With cross-network social publishing, you can plan, organize, schedule, and deliver content in a team. A unified inbox streamlines social monitoring and improves responsiveness. Rich social data and dashboards can help you drive strategic decision making throughout your business. Real people, real brands, real connections. Customers share their reasons for choosing Sprout's social management software and solutions.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Edge Storefronts from SimplicityDX make any content shoppable anywhere. Digital channels like social are now the starting point for shopping journeys. Clicking through to your brand's site is often a bad experience, leading to high bounce rates and low conversion rates. SimplicityDX extends the eCommerce system to the edges, which is essential for social media. Create and deploy edge storefronts within minutes by combining your social content with product data. This will create social commerce experiences which drive revenue. Create social storefronts that combine social, product, and rich video content in minutes. AI-powered experiences automatically adjust to show the most engaging and compelling content to keep users swiping. SimplicityDX gives you detailed insights into the performance of your social media by tracking revenue generated through each channel and campaign. This information will help you optimize your marketing strategies to maximize ROI.

BENlabs AI tools and SaaS can help you drive sales, increase ROI, and create content that your audience will love. Over the past 15-years, we have trained our AI to study attention and behavior in the media landscape. We've derived golden insights from product placements to social content that helps brands grow and scale. Our SaaS and managed services can help you with a wide range of key uses. Media platforms and social networks compete for the attention of audiences, making it more difficult than ever to create deep connections. Let AI insights guide content and media placements. BENlabs' machine learning algorithms can be used to achieve your marketing goals on social networks, film and TV, or display. Start with AI-derived insights that are personalized and tailored to your brand. Our in-house experts have over 40 years of experience in the entertainment and media industries.

Buffer is a collection of products that will help you build your brand online and connect with customers. Buffer is a social media product suite designed for modern online brands. It provides them with the tools they need to visual market, engage their audience, and analyze their data. Buffer products help brands and individuals standout online and drive meaningful engagement as well as measurable results for businesses. More than 75,000 brands have built remarkable online profiles with the help of the Buffer suite of engagement, publishing, and analytics tools.

Teriyaki.ai is the AI tool for information workers in HR, Public relations, Sales, and Marketing Over 100 ready-to-use prompts: Teriyaki.ai provides a range of more than 100 predefined prompts that are suitable for a variety of business functions (HR and email marketing, social media management, etc.). ). Specialized AI Personas : The platform offers a variety of 'AI Personas,' virtual characters that are experts in specific fields such as Human Resources, Email Marketing and Social Media. These Personas provide a targeted and personalized approach based on sectoral needs using specific language. Knowledge Hub: Teriyaki.ai's Knowledge Hub is a powerful tool that allows you to ask specific questions of the AI, or request detailed summaries for documents previously uploaded. It provides precise answers and in-depth analyses, making it easier to understand complex documents. Teriyaki.ai offers personalization with Brand Voice. You can customize text according to the brand's voice and style, ensuring uniqueness of communication.

Our platform allows top brands around the globe to gather, filter and use the best social content shared by customers as part of their advertising. Combine UGC, influencer, and brand creativity. You can gather directly or through all major social media channels. Incentivize consumer engagement with vouchers or prizes. Moderate live or use our unique TreasureHunter™ technology. This algorithm selects the exact user content you require based on six criteria. Advanced machine learning uses logos and image content to filter the user content. Permission is required to use consumer creativity in your ads. This is made easy by our powerful rights management solutions. You can send and track GDPR compliant requests in just one click. We'll assist you from start to finish with your UGC campaign. We can help via phone, email, or live chat. Our GDPR-ready platform can be trusted and served over HTTPS. Participants' data is protected using military-grade encryption. You can rest assured that our cloud infrastructure will expand to meet the needs of your campaign.

Marketo Engage is part of Adobe Experience Cloud and is a complete solution that allows B2B marketers to manage leads and transform customer experiences through engaging with customers at every stage of complex buying journeys. Marketo Engage supports both account-based and demand-based marketing strategies. It combines sales and marketing to create personalized experiences, optimize content and measure business impact across all channels, from acquisition to advocacy. Rich behavioral data, built in intelligence, and sophisticated flow flows can be used to identify, engage, & accelerate your best opportunities. To deliver consistent and relevant experiences every time, you can use A/B testing, predictive content, and personalization. Reach buyers and prospects across all channels, including email, display and mobile, social media, search and offline. Deliver timely and engaging experiences. Optimize your marketing impact by understanding, proving, and optimizing it.

Analisa.io, the first AI-powered Instagram/TikTok social analytics tool, can analyze any public account or hashtag to help businesses of all sizes succeed on social media. There are no strings attached. Our basic analytics are 100% free to use, but you can upgrade to flexible subscriptions for Instagram & TikTok Analytics and on-demand Personal Account Managers who will generate custom reports & insights for you.

Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.

Viral Nation delivers Social Transformation for unparalleled commerce. Our commitment to innovation never wavers, and we are constantly shaping the landscape of creator economy. Our forward-thinking approach is reflected in the opportunities we uncover and our brand partners' success. Our AI solutions are designed to make life easier and more impactful. We use AI to help you manage talent and ensure that potential collaborations fit your culture. Below are our solutions for enterprises, entrepreneurs, and creatives. We created our own platform when there was no perfect one. Our bespoke marketing technology is tailored to you.

PromoRepublic is a social marketing solution that offers content distribution workflows to small businesses, franchises, and multi-location brands. Our intelligent products make it easy to distribute editable content, schedule it using AI, manage multiple clients or places, run local ads and keep track of the results.

Modern social media management tools are available for everyone. Expertly designed social media management tools that will help you achieve your goals. Find, collaborate and schedule content for all of your social media channels. Visually plan and preview your social media posts. You can build relationships with your followers and manage all your social media messages and comments from one place. You can measure and report on your social media performance. You can create and customize simple, actionable reports to reveal what's working. Vista Social Listening tools allow brands to keep track of important conversations through timely alerts, sophisticated filtering, and advanced filtering. You can improve your online reputation by using review management features like alerts, reporting, and the ability of responding! Like a pro, plan and publish to your social media accounts. Use unique platform features and techniques to get real results. ChatGPT is now available!

Streamline your content marketing and social media. A powerful content marketing and social media management platform that can be used by brands, agencies, startups, and publishers who want to share great content and increase their reach. All the tools you need for centralizing your content marketing operations across all channels, including blogs, social networks, and newsletters. No more data shortages, email threads and spreadsheets, delays in approvals, or disconnected workflows. Find, analyze, and share the best content in any industry or topic. With an intuitive editorial calendar, you can plan and collaborate with your teams. All your channels and networks can be scheduled from one place. You can track KPIs and measure the performance across all channels.

We have helped businesses gain 2 million new followers on social media and 2 billion impressions - organically! Here you will find all the tools that you need. Schedule Posts, increase reach, engage the right influencers and create campaigns. ViralWoot Pin Scheduler automates your social media presence so you can focus on more valuable activities, like engagement. Scheduling pins in bulk can save you time and increase your reach. Posting at the right time will have maximum impact. Schedule Pins anywhere on the internet with our free Chrome extension.

Iconosquare, a social media analytics platform and management platform for Instagram and Facebook, provides in-depth insights into your social network performance. This all-in-one tool is designed for brands and agencies. It includes powerful features that allow you to make data-driven business decisions. Advanced analytics, easy-to-understand - A custom dashboard quickly visualizes the metrics that are most important to your organization. Analytics for promoted Instagram content are available with select plans. Multi-profile management in one dashboard Powerful scheduler that saves time: Automatic Publishing, First Comment Scheduling, feed preview, Best Times to Post, Geolocation and User Tagging. - Industry benchmarks that provide insight: Available for more than 100 industries. Easily share your performance with quick, easy and customizable reporting

Manage your brand or viral business through social networks like Facebook, Instagram, Twitter and more. Select the date, time and/or whenever you wish to publish on your social accounts. Enjoy in just a few clicks. You can see how it works and increases. You can control your audience and get more targeted. Bulk post scheduling allows you to schedule your posts in bulk, so that you can easily manage your social media. You will know exactly when and how many posts will be published. Our service is available on all browsers. No software is required to use our service. You can take advantage of our free trial today. No credit card or commitment is required.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

A media monitoring solution that allows brands and agencies to monitor the internet and listen to their audience. It is built to scale. Start with a basic account, and then upgrade as your business grows with customizable options that are enterprise-ready. We are now people who spend a lot more time alone than we have ever seen in modern human history. We are also able to get away from the hustle and bustle of the work life we knew for years. The days of "hearing about" at work are gone. Many organizations are moving away from the days of having lunch and chatting. You still need to be able to see how your brand is perceived, how your marketing campaigns are performing, and if your messaging is reaching your target audience. You must also know if there is anything negative happening. This can be done instantly. A social listening agency must be able to understand all of this. SOCIALHOSE.IO can be that social listening agency.

You can measure the return on your social media campaigns, events, and influencers. Instantly measure the return on your social media marketing campaigns to make better decisions. Storyclash speeds up your efforts by allowing you to quickly scan through social media data and save relevant Stories & Posts. You can measure and understand the return on investment of your social media marketing campaigns. Storyclash makes it easy to create and share social media reports that include historical and real-time data. You can get fast reports right after or during an event. You can make better investment decisions in your event marketing. Follow influential people. Stay ahead. You can measure the impact of influencer collaborations on all relevant social media platforms. With brand- and performance KPIs like media value, social interactions, and Share of voice, you can make better decisions. Social media reports can be created, customized and shared in minutes. Get instant answers with historical and real-time data.

Verint Community is a community-led platform for social commerce that creates opportunities through customer collaborations. Verint Community's fully-featured, customizable platform is a great way for businesses to increase sales through online communities. Community's forum features enable social engagement for your company by providing you with the right customer insight to make data-driven business decisions. Active participation in a forum allows for brand trust and encourages organic conversions through real-life experiences and interactions. Verint Community comes equipped with all the functions and features necessary to support a social-commerce environment. For ease-of-use, discussion and Q&A forums can both be fully customized visually. Forums can be a foundation for interaction and a place where your company's reputation can grow through customer support.

Medallia Concierge, formerly Zingle, is an intelligent text-based and in-app messaging system that enhances, personalizes and elevates the customer and employee experience and builds loyalty. Build brand loyalty by delighting customers with personalized engagement. AI-powered personalized promotions can drive sales. Discover meaningful insights to increase efficiency. Use personalized two-way messages to build customer loyalty. This will allow you to address customer needs and wants in real-time. Communicate with your customers and solicit their feedback across all channels, from SMS to webchat to Facebook Messenger or other apps, wherever they are. Identify opportunities to improve the experience as it unfolds. Connect this data directly to the most popular CRM solutions and customer service tools. With Medallia’s advanced segmentation capability, customer data can also be used to design services that are brand-differentiated for each customer segment.

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

Supportzeal is an AI chatbot platform that provides businesses with 24/7 customer service, lead generation and growth. It addresses issues such as long wait times, inefficient support training, lead tracking and ticket volume. ChatGPT, an advanced AI, powers its AI chatbot to answer 90% of queries instantly and in 80+ languages. Multilingual support, lead collection, live monitoring and team collaboration are just some of the features. Use cases include customer service, ecommerce, knowledge management and event registration. They also include feedback collection, appointment setting, tutoring, and appointment scheduling. Supportzeal improves customer experience, team productivity and reduces costs when compared with hiring staff. AI chatbots are now affordable for businesses of all sizes thanks to competitive pricing, including a free plan as well as a 3-month discount on annual subscriptions.