Alternatives to COS Business Engine

Cerillion is a pre-integrated end-to-end BSS/OSS suite for mobile, fixed, cable and multi-service communications providers. It combines the functional depth and flexibility of best-of-breed, with the operational efficiency of an end-to-end integrated system, to deliver the ultimate in system agility. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, Cerillion supports any deployment model: - As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues - In a mixed deployment, where selected modules may be replaced by 3rd party applications - Individual best-of-breed modules and point solutions The suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed services options.

Seamless OS, developed by Telness Tech, is an innovative cloud-based BSS/OSS telecom platform that simplifies the complexities traditionally associated with telecommunications by integrating core functions such as billing, customer operations, service activation, and network-agnostic management into a single, automated system aimed at facilitating rapid digital-first mobile service deployment. This platform empowers businesses to create their own branded mobile operations with features that accommodate both prepaid and postpaid offerings, eSIM and travel eSIM solutions, mobile applications, payment processing, regulatory billing and taxation, as well as comprehensive management of the subscriber lifecycle through modular APIs and webhook integrations. Furthermore, its built-in artificial intelligence and agentic functionalities streamline workflows, enhance customer support, and automate operational processes, all of which significantly lower overhead costs and ensure that services are prepared for the future landscape dominated by AI technologies. The flexible, modular design of the platform also allows operators to customize, bundle, and promote various products including data packages, devices, and additional value-added services, making it a versatile choice for modern telecommunication needs. As a result, Seamless OS not only optimizes operational efficiency but also positions telecom providers to better respond to market demands and consumer preferences.

A comprehensive range of OSS/BSS applications is available, encompassing Customer Care and Billing, a Self Care Portal, Asset Management and Service Desk, Network Management, and Application Performance Monitoring, as well as Infrastructure Planning and Buildout. Services can be swiftly defined, provisioned, monitored, and billed, allowing for quick revenue generation. These applications are designed to seamlessly integrate with both modern and legacy systems, offering flexibility and extensibility with rapid deployment capabilities. Businesses can prioritize deploying the most crucial applications first, with the option to add more as needed. Verax Customer Care & Billing (CCB) facilitates both pre-paid and post-paid billing for various products and services, consolidating four essential business applications—Customer Care, Product Catalog, Self Care, and Billing—into a single platform, which minimizes integration costs and time while enhancing time-to-market at a competitive price point. Furthermore, CCB is pre-integrated with Verax OSS applications such as NMS, Service Desk, and Provisioning, thereby simplifying the integration process between OSS and BSS and delivering advanced "looking glass" capabilities for enhanced operational oversight. This integrated approach not only streamlines business operations but also fosters a more agile response to market demands.

Engage, Maintain, and Satisfy Subscribers with BeQuick BSS/OSS for Mobile. Elevate your service confidence and ensure customer satisfaction through streamlined account management. Facilitate a user-friendly environment where customers can easily oversee their accounts. Proactively connect with subscribers to boost sales opportunities or remind them about essential account details. Transform your billing support system into a powerful asset, eliminating the need to rely on outdated systems for accurate billing. Gain clarity on the charges your subscribers incur for your products and services, and trust that your invoices and statements reflect precise information, enabling you to deliver exceptional customer service effortlessly. By implementing these strategies, you not only enhance customer loyalty but also create a seamless experience that sets you apart in the market.

Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.

Wavelo, part of Tucows, delivers a cloud-based OSS/BSS platform designed to revolutionize how communication service providers manage technology and operations. Its comprehensive suite covers provisioning, billing, subscription management, and mobile and internet access, providing the flexibility operators need in a fast-evolving market. Wavelo’s platform connects diverse business and operational systems, enabling seamless integration with legacy infrastructure to create unified workflows. This connectivity allows operators to adapt quickly to network innovations and digital transformation initiatives. By streamlining complex OSS/BSS processes, Wavelo improves operational efficiency and reduces time-to-market for new services. The platform supports scalable growth while enhancing the end-user experience with reliable and responsive service management. Wavelo’s cloud-native design ensures resilience, security, and scalability. Globally trusted by communication providers, it empowers organizations to simplify operations and accelerate innovation.

The Blue Planet Intelligent Automation Portfolio represents a robust, open software suite designed to provide service providers with profound insights into their networks, thereby streamlining business processes that encompass both IT and Network functions and hastening the journey towards digital transformation. Legacy systems that rely on labor-intensive silos for IT and Network operations are becoming a thing of the past. With Blue Planet, organizations can achieve closed-loop automation through its innovative multi-domain, multi-layer orchestration, which is enhanced by inventory federation, analytics, and route optimization and assurance, thereby unlocking the true potential of their networks and enhancing business agility. This platform operates seamlessly across various vendor domains, including Ciena’s ecosystem managed by the Manage, Control and Plan (MCP) system, enabling the swift delivery of a diverse range of end-to-end services that excel in performance while significantly reducing operational costs. Furthermore, by adopting such advanced automation solutions, companies can position themselves at the forefront of technological advancement, ensuring they remain competitive in an ever-evolving market landscape.

gaiia is an advanced, cloud-based OSS/BSS solution specifically designed for broadband service providers. It integrates e-commerce, customer relationship management, billing, workforce operations, and service provisioning into one cohesive system. By leveraging AI-driven automation, gaiia enables providers to minimize manual tasks, expedite service activations, and enhance operational efficiency across fiber, fixed wireless, and open access networks. With a strong reputation among ISPs of various sizes, gaiia efficiently manages complex billing models, MDU management, and swift migrations while providing a customizable checkout experience, an open API, and a cloud infrastructure that is regularly updated, allowing providers to scale confidently and effectively. As a result, gaiia empowers broadband service providers to adapt to market demands and improve their overall service delivery.

Totogi revolutionizes the BSS development journey, facilitating everything from initial ideas to final launch through its user-friendly conversational AI interface and state-of-the-art AI innovations. Welcome the realization of your ideal BSS without the burden of excessive costs. Tackle the toughest monetization challenges faced by telecom companies. Unlock new opportunities with an API-focused framework that enhances your operational capabilities. Harness the advantages of public cloud technology to elevate your business. With a novel perspective on monetization, Totogi aims to boost average revenue per user (ARPU) significantly. This cloud-centric strategy allows for the creation of tailored plans that cater to diverse customer needs. The foundation of this system is its advanced charging solution. Our multi-tenant, serverless charging engine offers limitless scalability while eliminating the need for physical hardware. Remarkably, Totogi’s technology can manage the subscriber base of an entire continent at just 20% of the expenses associated with conventional on-premises providers. The vast potential and capability of our platform provide you with endless avenues for business expansion. You can get started with Totogi in a matter of days, ensuring seamless integration without complications, paving the way for rapid growth and innovation in the telecom sector. This agility enables businesses to stay ahead in a competitive landscape.

LotusFlare offers a cloud-native platform for digital commerce and monetization, specifically catering to the needs of communications and media service providers, which aids in the modernization of outdated systems, enhancement of customer experiences, and development of new revenue opportunities through a cohesive and scalable framework. At the heart of its offerings is the Digital Network Operator (DNO) Cloud, a comprehensive business support system that consolidates billing, customer management, API monetization, and the delivery of digital services into a singular platform, all constructed on a microservices architecture. This innovative solution empowers organizations to swiftly introduce new digital brands, test various business models, and roll out services without the limitations imposed by conventional telecom infrastructure. Designed with a focus on customer experience, it prioritizes user journeys and engagement, ensuring that technology is tailored to facilitate seamless and personalized interactions across mobile applications and web platforms. Additionally, LotusFlare's approach encourages continuous adaptation and growth in an ever-evolving digital landscape, positioning its clients for long-term success.

An all-encompassing OSS/BSS solution platform designed specifically for ISPs and telecom operators enables seamless management of broadband services. This platform empowers service providers to enhance operational efficiency, automate billing processes, lower infrastructure costs, and accelerate business growth. We pride ourselves on being an extension of our clients' teams, readily available to offer immediate support when required. By eliminating the need for licensing fees associated with databases and operating systems, our solution significantly decreases capital expenditures on hardware infrastructure. It also allows field teams to gain immediate access to essential data to effectively carry out their responsibilities. This data accessibility is facilitated through user-friendly mobile applications. Our meticulously defined processes and guidelines ensure a smooth and efficient migration experience without complications. Additionally, our solution boasts exceptional scalability, capable of supporting millions of subscribers from a single instance, making it a robust choice for growing businesses. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.

The WIB, or 'WISP in a Box,' provides operators with the ability to offer contract-based services to their clientele. Customers generally enter into agreements for specific service types and receive regular billing, such as monthly or quarterly charges. This system allows operators to create a diverse array of connectivity solutions, including leased lines and premium dedicated bandwidth, making it perfectly suited for corporate, enterprise, residential, and SME sectors. Furthermore, the Hosted / SaaS (Software as a Service) model grants operators access to the comprehensive range of SIMPLer functionalities without the complications associated with server setup and maintenance. Additionally, all data is securely hosted as part of the service, with critical backup protocols already established. This approach is particularly beneficial for many operators, especially those who are newly established and seeking a streamlined solution. By utilizing WIB, operators can enhance their service offerings while minimizing operational challenges.

The JeraSoft Billing Platform serves as a versatile billing solution designed for both mobile and business telecommunications, catering to entities like business telephony providers, ISPs, and CLECs, among others. This platform allows users to streamline the billing process for a wide array of services, enhancing efficiency and accuracy. Additionally, it facilitates the automation of routing, rating, and mediation tasks, all while effectively overseeing a large number of subscribers. By leveraging the capabilities of the JeraSoft Billing Platform, businesses can significantly improve their operational workflows and service delivery.

Efficiently oversee various solutions from multiple vendors with a user-friendly and centralized console. Gain valuable insights to tackle challenges related to network performance, faults, resource allocation, and change management. You can manage hybrid networks, including both legacy and virtualized systems, along with software-defined and self-organizing networks, making customer enablement straightforward. Infraon’s product range holds SOC2 certification, ensuring it meets top-notch standards for data security, availability, processing integrity, confidentiality, and privacy. The Infraon OSS platform serves as a unified system that connects physical and virtual infrastructure, allowing for smooth management of hybrid, transport, fiber, IP, and wireless networks. Enhance your infrastructure's efficiency, streamline operations through automation, and capitalize on your services to boost competitiveness, helping you transform into a nimble and effective service provider. Comprehensive provisioning starts from the initial stages, accompanied by periodic OS image backups, configuration management, and alerts for any changes that occur. This holistic approach guarantees that your network remains robust and responsive to evolving demands.

OSS360 serves as a robust module within the Advantage360 suite, offering comprehensive operational support across various technologies such as CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing all integrated into a singular platform. This all-inclusive solution encompasses essential features such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, as well as churn and credit scoring, plus general ledger (GL), accounts payable (AP), and lockbox functionalities, among others. By providing a complete software package, OSS360 eliminates the need for clients to source disparate modules from multiple vendors and configure them through middleware or separate technologies. The platform's key advantages include the Past Due Treatment feature, which enables customizable rules to address subscriber delinquencies and facilitate appropriate actions to maintain service continuity. Additionally, OSS360 enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction without the hassle of managing multiple systems.

Regardless of the sector, whether established or a new player, organizations need to swiftly introduce, learn from, and expand their digital service offerings to remain competitive, foster brand loyalty, and sustain a long-lasting consumer base in B2C, B2B, and B2B2X contexts. However, transformation is not instantaneous; it requires a balance between speed to market and maximizing revenue from existing services. Ascendon is a cloud-based, software-as-a-service (SaaS) platform that facilitates the launch of new digital services and allows companies to engage effectively in the federated digital economy. Furthermore, it enables a gradual transition to a business model that significantly lowers operational costs, fully digitizes both front and back offices, and integrates both new and existing digital services into a cohesive customer relationship. Organizations can migrate subscribers from outdated systems to Ascendon at their own pace, ensuring they have all the necessary capabilities to support a comprehensive digital services initiative without the need for additional infrastructure. This approach empowers businesses to innovate while maintaining operational efficiency.

For over two decades, Aradial Technologies has been delivering innovative billing, policy control, and AAA software solutions to internet service providers of all sizes. Both smaller ISPs and major providers with millions of users can seamlessly incorporate Aradial into their existing IT and Network frameworks. Aradial's diverse product lineup unlocks a plethora of opportunities for various sectors, including ISPs, MNOs/MVNOs, Hotspots, WISPs, LTE, FTTH, and mobile technologies like 3G, 4G, and 5G, as well as VOIP, IPTV, ASPs, and Wireless LAN. To date, over 1,000 operators across 80 countries have invested in Aradial’s offerings. Their Convergent Billing software encompasses a range of functionalities, such as Prepaid and Postpaid options, Subscription billing, ISP Billing, AAA, PCRF, LTE billing, HSS, CRM, and PRM. Additionally, they provide a Radius server tailored for ISP, VOIP, DSL/PPPoE/FTTH, and MNO applications. Furthermore, there is a specialized adaptation of their Convergent billing and AAA solutions utilizing Diameter and RADIUS protocols for LTE, LTE HSS, 3G Cellular/Mobile (including 3GPP, GSM, and CDMA2000), PCRF, as well as M2M Billing, which further demonstrates their commitment to meeting the evolving needs of the telecommunications landscape.

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Our highly adaptable billing software is designed to enable mobile virtual network operators (MVNOs) and telecom operators to innovate and energize the mobile industry. With seamless integration capabilities, our scalable billing and business support system (BSS) solutions empower you to shape the future of mobile services. By optimizing and automating essential billing and back-office operations, our software also facilitates 5G monetization and the development of innovative service offerings that challenge conventional business models. We address a wide range of billing and revenue management challenges, placing you firmly in control of your financial processes. Leverage our platforms to streamline and enhance access to MVNO, over-the-top (OTT), Internet of Things (IoT), and 5G sectors, utilizing our real-time Diameter Online Charging System (OCS) bridge as the central network access enabler. Furthermore, we support groundbreaking MVNOs by providing not just billing and BSS solutions but also expert guidance for initial setup and ongoing revenue management strategies. In this rapidly evolving market, our commitment to your success ensures that you remain competitive and responsive to changing consumer demands.

HPE OSS Fulfillment represents HPE's version of the service operations factory (SOF) tailored for customer onboarding services. This comprehensive solution encompasses the full spectrum of the fulfillment process as outlined in the Business Process Framework (eTOM) by the TM Forum, which includes order management based on product catalogs, activation of service and network infrastructure, upkeep of service and resource inventories, as well as management of changes and configurations. These streamlined fulfillment processes and tools are vital for expediting the introduction of new services into the market. Additionally, it significantly improves customer satisfaction through self-service portals and ensures exceptional service delivery and quality. To achieve enhanced agility and to mitigate the complexity and costs of the complete end-to-end fulfillment process, it frequently necessitates a thorough overhaul of operations support systems (OSS) to unify disjointed tools, processes, and teams. This transformation is crucial for organizations aiming to stay competitive in a rapidly evolving marketplace.

MaxBill is a catalyst for operational transformation, helping businesses to achieve hyperautomation, which allows them to market, create, and monetize existing services. Our smart BSS solution is designed for both SMBs and enterprises. It serves as a solid foundation to the company's digital ecosystem that is data-driven, compliant, intelligent, customer-centric, data-driven, and partner-centric. Our solution has been implemented successfully to support the growth of telecommunications, utilities, gaming, and energy service providers in highly competitive, changing markets. You can take complete control of your commercial operations through seamless integration of service connections with a complete cash-to-meter functionality that includes billing, metering and payments. Maximize market trends and grow your business with MaxBill technology-powered automated billing and revenue management platform.

The telecom market has seen major changes over the past decade. Mobile devices, over-the top communication services like video streaming and a moderation of traditional voice services have all been disruptive to the industry. As IoT, 5G and other emerging technologies become more common, the complexity of telecom billing will only increase. Communications Service Providers (CSPs), in order to remain competitive and grow with their market, will need to replace outdated billing systems with convergent systems that offer greater flexibility as well as cost-saving efficiencies. CostGuard is an easy-to use convergent billing platform that can be used across all markets, customers, and service lines. You can also launch new products, services, and pricing models much faster than your competitors.

Csmart Digital BSS is a comprehensive, cloud-native platform built to revolutionize the telecom industry by enabling telecom service providers to drive 5G transformation. The platform combines three integrated suites—Innovate, Activate, and Operate—to automate and optimize customer acquisition, service fulfillment, and other critical business functions. With its AI-powered tools and support for microservices architecture, Csmart allows for seamless integration with existing systems, empowering telecom providers to innovate rapidly, improve customer engagement, and streamline operations. Csmart’s flexible deployment options (on-premise, cloud, or hybrid) and compatibility with TM Forum Open APIs enable businesses to adapt the platform to their unique needs. The platform's capabilities include reducing CAPEX by 30%, launching new services within 100 days, and enhancing operational efficiency by automating up to 40% of manual processes. It also boosts revenue through intelligent upselling and improves customer experience via AI-powered self-service tools. By enabling rapid deployment and offering a full-stack solution, Csmart empowers telecom operators to seize new revenue streams, particularly in the rapidly evolving 5G ecosystem.

CSG Singleview is an all-encompassing billing and revenue management solution tailored for communication service providers, enabling them to effectively capitalize on their evolving network resources and implement innovative business strategies. Featuring a cohesive architecture that merges policy management, rating, charging, and billing processes, the platform streamlines the oversight of a wide range of services and subscription models. With its user-friendly interface and guided offer creation tool, staff can easily set up new products without the need for specialized technical expertise, allowing for swift market introductions. Singleview is versatile in its deployment options, available both in the cloud and on-premises, capable of managing millions of subscribers while processing a vast number of transactions instantaneously. Moreover, its adaptability ensures that CSPs can monetize a diverse array of services across multiple network types, such as wireless, wireline, IP, and future-oriented networks, thereby enhancing their competitive edge in the market. This robust platform not only supports existing business models but also empowers providers to innovate and expand their service offerings continuously.

ZIRA Group provides a comprehensive BSS platform that empowers telecom companies with advanced tools for managing customer relationships, orders, billing, and revenue. Featuring a cloud-native, modular approach, ZIRA's solutions allow businesses to scale operations quickly while maintaining full flexibility. The AI Telco Platform leverages predictive analytics for smarter decision-making, and the platform’s low-code functionality enables faster deployment with minimal IT reliance. With ZIRA, telecom companies can improve their customer service, reduce operational costs, and accelerate growth by enhancing their existing infrastructure.

TelcoEdge offers a flexible, cloud-based software solution tailored for mobile network operators, MVNOs, and various digital service providers seeking to upgrade outdated systems for accelerated growth. Their API-centric and compatible software enables quicker service deployments, streamlines operations, ensures clear billing practices, and tackles issues such as market responsiveness while enhancing the experiences of MVNO customers. This innovative approach not only meets current industry demands but also positions clients for future advancements.

Our innovative software revolutionizes your organization by fostering a fast-paced, service-oriented atmosphere through the integration of digitalization, automation, and orchestration. Traditional automation strategies tend to emphasize the mechanization of tasks, which generally only encompasses about 10% of your team's overall time and effort. The remaining 90%, which involves analysis, decision-making, and management, often confines your personnel within outdated processes. Your domain experts will empower Cortex to skillfully orchestrate successful outcomes within automated workflows. Additionally, Cortex will persist in its collaboration with your specialists through robust exception management, guaranteeing continuous alignment with your business operations. By embracing truly self-managing and self-healing automated operations, you will benefit from digital services that adeptly handle all exceptions, failures, and challenges that may arise, ultimately leading to enhanced efficiency and effectiveness for your organization. This holistic approach ensures that your teams can focus on strategic initiatives rather than being bogged down by routine tasks.

The Optiva BSS Platform serves as a comprehensive solution for managing customers and revenue, effectively monetizing cutting-edge services while enhancing the overall customer experience. This platform empowers operators and MVNOs to leverage real-time billing, charging, and fulfillment, enabling them to stand out from their competitors and optimize their profitability. Supporting a range from 2G to 5G on a unified platform, it equips operators with the necessary tools to provide an advanced and tailored user experience in a cost-efficient manner. Unlike traditional billing systems, the Optiva BSS Platform is a pre-integrated solution that facilitates real-time storefront provisioning, monetization, and promotional activities across various services. Built for the cloud, it can be implemented in both public and private settings, offering rapid deployment and reduced total cost of ownership. Moreover, this suite comprehensively addresses all monetization needs of service providers, ensuring they can adapt to the ever-evolving telecommunications landscape. With its innovative features, the Optiva BSS Platform positions itself as a vital asset for any forward-thinking operator aiming to succeed in the digital economy.

Satisfy all your BSS and OCS requirements with Telgoo 5, a comprehensive cloud-based SaaS platform designed to serve Cable and Internet service providers, mobile operators, mobile virtual network operators, enablers, and aggregators. This modular solution includes an Omni Channel CRM, billing system, online charging capabilities, and a payment engine, supporting many leading brands in the telecom sector. Curious about how we can assist you? The Telgoo 5 platform empowers various players within the Mobile Virtual Network ecosystem, enabling your business to enhance customer satisfaction and foster revenue expansion. How does our system operate? Our billing and operation support system streamlines your processes by customizing to your specific needs. Explore some of its key features: advanced AI integration that predicts your needs proactively, seamless integration with leading carriers, hosting on AWS for reliability, and straightforward APIs to meet emerging demands efficiently. Additionally, our platform is designed to scale alongside your business, ensuring you remain competitive in this rapidly evolving industry.

Unified Communications, OTT, and telecom providers can configure, launch, and monetize any type communication service in IP networks. This includes Unified Communications, Hosted IP PBX / IP Centrex and SIP Trunking. DID Management, DID Management, OTT Voice and calling cards. VoLTE/VoWiFI are some of the key functional modules. Key functional modules: Class 4 & 5 SIP softswitch, for residential and enterprise telephony service; convergent online billing, service provisioning and charging (optional).

A digital BSS platform that includes convergent billing, billing, digital CRM, partner management, and many other modules. This allows for rapid delivery, monetization, management of the most recent communications services, and allows for rapid delivery. Alepo Digital Business Support System includes a CRM that digitizes customer experience and improves retention. It automates workflows, streamlining support and sales. Alepo's device-responsive, omnichannel self-care system with AI chatbot integrations allows customers to get instant support 24x7x365. This empowers customers to choose their preferred platform while reducing the burden on CSRs. Alepo's central product catalog allows operators to quickly launch new offerings in response a changing market demand.

The NTS Utility Billing solution provides a comprehensive answer for all your requirements related to utility billing software. It oversees various utility services, whether metered or unmetered, and offers a streamlined approach for generating and handling invoices, managing customers, products/services, and processing payments with ease. Additionally, NTG's NTS product suite serves as a holistic OSS/BSS solution that aids organizations in bridging the divide between business operations and network management, thereby enhancing the overall experience with integrated services and dependable functions. Furthermore, the NTS Trouble Ticket Management (TTM) module effectively handles customer and network-related trouble tickets while giving users the flexibility to create custom types of trouble tickets tailored to their needs. This combination of features ensures a robust and adaptable system for utility management.

Splynx stands out as the premier billing and management software tailored specifically to meet the diverse needs of ISPs. By eliminating the need for multiple platforms, businesses can significantly reduce their operational expenses. The software facilitates comprehensive management and optimization across all aspects of an ISP's operations. We pride ourselves on delivering outstanding customer support, ensuring our clients receive immediate assistance whenever necessary. Splynx can be conveniently deployed either on-premise or on our secure cloud server. Your data is protected with frequent backups every six hours to an encrypted server, guaranteeing that you will never face data loss. Our expert team is dedicated to simplifying the migration process from your existing platform, whether it involves exported data from Excel/CSV files or any Radius server database. Additionally, you can establish centralized customer authentication, implement restrictions for non-paying users, analyze internet usage statistics, and support various types of equipment and vendors to enhance your service offerings. With Splynx, you can streamline your operations while ensuring robust support for your technological infrastructure.

HERO is an entirely customizable application designed to offer a premier connectivity solution, ensuring exceptional experiences for your customers. You can launch a fully branded and tailored digital app that integrates seamlessly with your current infrastructure. This platform enables you to support customers throughout every stage of their service journey, encompassing onboarding, eKYC, payment processing, subscription management, and in-app eSIM activation. With the HERO mobile app, customers gain a comprehensive view of their services, accessible anytime and from anywhere. Additionally, you can create detailed data analytics on user profiles and service usage across digital platforms, networks, and third-party services. A fully branded web portal enhances this experience by offering engaging self-care and marketplace functionalities for a cohesive omnichannel interaction. The in-app eSIM activation simplifies the mobile service setup process for your customers, requiring just a single tap. HERO encompasses eSIM provisioning, extensive customer analytics, thorough service monitoring, and all the essential tools needed to manage the entire customer lifecycle effectively, ensuring that you meet every customer need with ease. This all-in-one solution positions your business for success in the competitive connectivity landscape.

Billing is often intricate, necessitating meticulous precision and a commitment to exceptional service. iCommVergence offers a comprehensive solution that enables you to manage billing for contemporary telecommunications services while equipping you for future demands. This automated platform streamlines the billing process, allowing you to issue invoices punctually and with greater efficiency, often requiring fewer resources and less time than your current practices. Embrace a unified, cutting-edge OSS/BSS platform designed to facilitate various functions: manage all billing tasks through one system, utilize table-driven features for enhanced adaptability, elevate customer service experiences, nurture a unified multi-service framework, create a rules-based engine for added flexibility, oversee billing, customer support, rating, issue management, payment, and point-of-sale operations, connect web-driven technology with third-party services, explore customizable bundling and discount strategies, and enhance workflow efficiencies throughout your organization. This approach not only simplifies billing but also positions your business to thrive in an evolving telecommunications landscape.

CDG Elements is a cloud-based, open architecture OSS/BSS platform designed to enable service providers in broadband, data, utility, and interconnect services to build an ideal service ecosystem that fosters customer growth, enhances business intelligence, and implements AI/ML and automation technologies to boost operational efficiency and revenue. As a company that is owned and managed by operators, we are committed to transforming the telecommunications landscape by offering innovative, operator-centric open architecture OSS/BSS solutions that allow our clients to provide outstanding services to their users. Our platform supports a wide range of services, including voice, video, data, circuits, and interconnect options tailored for both retail and wholesale broadband providers and carriers. By leveraging our open architecture and operator-focused solutions, we create significant value for our clients, facilitating the development of an optimal service ecosystem aimed at expanding their customer base. Ultimately, our mission is to empower service providers to adapt and thrive in a rapidly evolving telecommunications environment.

Comarch Smart BSS provides a comprehensive and all-in-one system for business support. Our strong telecom pillars provide customer-oriented service excellence, inspired by the recommendations of TM Forum guidelines and business partners. We streamline telcos and non-telcos by providing flexibility in service definitions and process execution. Smart BSS is supported with experienced technical and business-oriented experts, ready to tailor their broad range of capabilities to meet your needs and challenges. We provide a single integrated platform that covers various roles within your organization. This includes sales agents, customer service employees, accountants and technical service managers. You can also define access permissions per user. Deliver seamless and smooth services to your customers. The simple, aesthetic self care platform and the smooth ticket management system will ensure the highest level of service.

Introducing an industry-leading cloud-based BSS digital experience platform tailored for Mobile Virtual Network Operators (MVNOs) and Communications Service Providers (CSPs). With RaptrDXP™, organizations can swiftly transition, enhance, and modernize their operations using our comprehensive, cloud-native BSS digital stack, all while achieving a lower total cost of ownership (TCO). Companies can take advantage of fully pre-configured BSS capabilities in the cloud, enabling a unified view of their customers, boosting productivity at reduced costs, enhancing customer experience (CX), and achieving better TCO as they expand. Our cloud-native BSS Software as a Service (SaaS) solution is designed with a microservices architecture, allowing for rapid deployment cycles that bring business-ready digital solutions to the forefront. MVNOs and CSPs can attain significant efficiencies by utilizing our out-of-the-box BSS modules, which are crafted to seamlessly meet their evolving business and operational demands. Reach out to us today or send an email to schedule a no-obligation free demonstration and trial, subject to terms and conditions. Your journey toward operational excellence starts here!

A variety of products, services, and transactions are handled in real-time, encompassing a comprehensive catalog and efficient order management processes. This includes automated invoicing and the generation of financial documents for all involved stakeholders. Charges for clients and settlements with partners are determined by the specifics of service transactions or events. Service providers often engage with numerous partners, including B2C and B2B clients, agents, vendors, dealers, telecom operators, and cloud service platforms, all of which may have distinct billing protocols and hierarchical structures within a universal business framework. The rating and billing mechanisms are designed to reflect the nature of the client or partner in the transaction chain, influencing revenue, costs, and the methods used for settlement calculations. This complex system ensures that every interaction is accurately recorded and billed according to the unique agreements in place.

Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.

Tridens Monetization is a future-ready charging and revenue management platform for modern businesses. With a service- and industry-agnostic billing platform, you can achieve disruptive innovation, brand differentiation, business transformation, and brand differentiation. Key Product Features. Innovate with the Future-Ready Monetization Platform. It is designed for high volume consumption-based events for any service, industry, and partner-enabled business model. Innovative Offer Design: Product Catalog and Discounts (percentage, price, value), Pricing & rating, Plans & Bundles. Contracts & Terms. Customer Management: Customer Overview and Customer Hierarchies, Contract Management. Customer/Partner web, mobile app. Convergent Charging is any type of service, real time online, offline, sharing. Flexible consumption rules and real-time notifications. Advance Discounting, Resource, and Discount sharing. Invoicing & Billing: Flexible billing cycles available, including daily, weekly and monthly, as well as semi-annual, quarterly, and semi-annual.

Optius Digital OSS offers a suite of pre-integrated modules that cater to Service Order, Service/Resource Activation, Provisioning, and Inventory Management across various network types including fiber, copper, wireless, and hybrid. Its advanced order orchestration and intelligent assignment capabilities guarantee that services are activated correctly on the first attempt. Developed by an innovative communications service provider with extensive operational expertise, Optius stands out as a contemporary solution. It delivers an all-in-one system that encompasses both software and services, streamlining aspects such as data management, processes, reporting, configuration, integration, testing, training, and maintenance under a single service umbrella. Furthermore, Optius seamlessly integrates with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) platforms. This comprehensive solution not only facilitates the digital transformation of your business but also offers flexible options for integrating with existing Back Office Support Systems (BSS) or utilizing partnered solutions. By choosing Optius, organizations can effectively enhance their operational efficiency and service delivery.

CANVAS, a solution from 6D Technologies, is an all-encompassing Digital Business Support System (BSS) that is ready for 5G and designed with a customer-first approach, empowering Communication Service Providers (CSPs) to turn operational costs into revenue while effectively addressing customer needs in real-time, all while offering a complete view of the customer. This sophisticated Digital BSS platform streamlines business models and fosters diverse revenue streams, paving the way for upcoming innovations in 5G, IoT, AI/ML, cloud technologies, and big data analytics. Why Choose Digital BSS for Your Digital Transformation Journey? - Cloud-native Digital BSS with 5G Capabilities to Enhance Operational Monetization - An Open Ecosystem Featuring TM Forum ODA Compliant Open APIs - AI/ML-Driven Analytics for Enhanced Decision-Making Processes - Comprehensive CRM Offering a Unified Customer View and Tailored Support - A Converged Platform Designed to Drive Revenue Growth The CANVAS suite, a state-of-the-art Digital BSS, empowers CSPs to deliver AI-enhanced, scalable, cloud-native customer experiences, facilitating the monetization of operations while supporting innovative business models that are vital for future growth. This cutting-edge solution not only addresses current market demands but also positions CSPs to thrive in a rapidly evolving digital landscape.

The Mavenir Digital Enablement (MDE) platform empowers Communication Service Providers (CSPs) to innovate without constraints, swiftly adapt to market changes, and effectively capitalize on new business models associated with 5G technology. This advanced, cloud-native digital Business Support System (BSS) facilitates the effortless creation of new 5G digital services and aids in the transformation of existing networks by incorporating essential charging and mediation capabilities, while also providing the tools to craft a digital marketplace that integrates products and services from various industries into cohesive offerings. MDE leverages a MACH (Microservice, API First, Cloud Native, and Headless frontends) architecture, allowing it to function as a full-fledged BSS or as a supplementary digital overlay to existing legacy systems, thus ensuring minimal risk and disruption during implementation. By utilizing BSS digital overlay solutions, CSPs can significantly enhance their profitability in the evolving landscape of 5G. Moreover, this flexibility not only streamlines operations but also enriches customer experiences, positioning CSPs for greater success in a competitive market.

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.