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Average Ratings 0 Ratings

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ease
features
design
support

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Description

BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.

Description

COS Business Engine serves as a comprehensive BSS/OSS solution that enhances operational efficiency for service providers and open access networks. This all-encompassing platform is specifically designed to facilitate large-scale automation, ensuring a smooth experience for subscribers through self-service and digital sales, thereby making the transition from enrollment to billing more straightforward. With bi-directional APIs and webhooks, it provides robust integration capabilities with various applications while also easing the process of migrating from outdated systems. Additionally, its user-friendly interface fosters a more engaging experience for both service providers and their customers.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

E98/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BlueRockTEL

Founded

2017

Country

Ireland

Website

bluerocktel.com

Vendor Details

Company Name

COS Systems

Founded

2009

Country

Sweden

Website

www.cossystems.com

Product Features

Product Features

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