Best CCM Platform Alternatives in 2024

Find the top alternatives to CCM Platform currently available. Compare ratings, reviews, pricing, and features of CCM Platform alternatives in 2024. Slashdot lists the best CCM Platform alternatives on the market that offer competing products that are similar to CCM Platform. Sort through CCM Platform alternatives below to make the best choice for your needs

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    Local Measure Engage Reviews
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    Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.
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    Twilio Flex Reviews
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    Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.
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    uContact Reviews
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    Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.
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    Weave Reviews
    Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.
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    Broadly Reviews
    Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.
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    Qubicles Reviews
    We have all the features required to run an enterprise call center or a 5-agent home-based business. Our patent-pending blockchain-based solution includes inbound, outbound and live chat, quality assurance, drag n-drop scripting, advanced reports, and more. Standard features include open APIs and an elastic infrastructure that can scale quickly to meet the most stringent program requirements. All the features you need to run your contact centre at an affordable price.
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    TXTImpact Reviews

    TXTImpact

    TXTImpact

    $49/month
    TXTImpact is a USA-based leader in Business SMS Text Marketing Services. Wire2Air launched TXTImpact in 2006 to provide a web-based Text Messaging Platform and SMS Marketing Services to small businesses, agencies, and brands. It allows them to create integrated Text Messaging Marketing campaigns, Text Messaging Services for business communication and emergency alerts for schools, colleges, and other institutions. We are proud to offer the only US-based, turn-key web-based solution that allows businesses and governments from all industries, including education, hospitality and religion, politics, technology and non-profits, to create and implement a Text Marketing Campaign.
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    Lanvera Reviews
    Lanvera is a leader in document outsourcing and technology. We specialize in the production, delivery, and archiving all secure customer communications, including invoices, statements and tax forms.
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    JivoChat Reviews
    Top Pick
    We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. Agents can access all chats, emails and calls from one Jivo app and your clients can get support via social media and increase your sales opportunities. We are integrated with Shopify, Wordpress, Wix, Bigcommerce, Tilda and many other big names in the industry. We feature chatbots, WhatsApp, Instagram and many other very important communication channels so your revenue can increase more and more. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support.
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    CCM Gateway Reviews

    CCM Gateway

    Crawford Technologies

    CCM Gateway is a next generation solution for managing and archiving transactional customer communications. It supports the most popular enterprise content management systems, as well as document and archive platforms from Alfresco and Microsoft. This tool supports universal print-stream archiving across all industries and business applications. It can classify, transform, index, and store high-volume documents of almost all types. The solution supports a wide variety of source document formats, including AFP, Xerox Metacode and PostScript. Customer communications and universal print stream archive across formats and types. Accepts a wide range of source document formats. Migration of archives to more cost-effective and modern platforms. Transform, index, and load print streams to platforms like Alfresco or SharePoint with compression rates up to 95%.
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    DocPath Reviews
    DocPath's document management software is designed to manage customer communications and document output. Below are some of the many benefits DocPath offers in these areas for each of its main business processes: Improved corporate image and client communications via targeted TransPromo messaging, high-quality documents and online document generation and distribution. Merging of document models (contracts and BOLs) Each template can be customized to the client during document generation. Toner saving and print control One product for batch production, Web environments, and other uses. Integration with document managers: Documentum and FileNet, etc. Integration with major ERPs: JD Edwards SAP, Oracle, and more. Flexibility in all processes DocPath solutions can be scaled to meet your company's requirements.
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    OpenText Exstream Reviews
    OpenText™, a platform for omnichannel customer communications management (CCM), Exstream uses the data and content already in the organization to transform customer communications into highly personalized, engaging customer experiences via the preferred digital and printed channels, screen sizes, and devices of the customer. Exstream can be scaled to meet the needs of any department, complex enterprise environment, or individual departments. It also offers cloud deployment options and accelerator packages that allow for easy integration to core systems to accelerate key business processes. CCM software allows organizations to create, manage, and deliver relevant customer communications across multiple digital and printed channels. This includes letters, invoices and bills, statements, and any other correspondence with customers. The best customer communication software can help companies automate and streamline customer communications and support customer engagement initiatives.
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    Perfect Doc Studio Reviews

    Perfect Doc Studio

    Perfect Doc Studio

    $100 per month
    A customer communications platform that allows businesses to communicate with their customers through personalized content across 6 channels and in more than 100 languages. These are our product features: 1. Print Design Studio 2. Email Design Studio 3. Studio for Short Message Design 4. Mass communication transaction system 5. Translation system 6. AI-driven copywriting for content generation 7. AI-driven image generation for communications 8. Integrations with business systems 9. Mailroom app to manage print jobs 10. Cloud storage for all content generated
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    Ecrion Reviews
    Smart, modern solutions for a better customer experience. Customer Communication Management may seem like a simple concept at first. When a business considers all the communication channels they can use (email, print, online interactive documents and text messages, push notifications, reminders, etc.), it becomes a complex concept. Effective communication becomes difficult when customers choose their preferred languages and their preferred channels. Ecrion's document automation software simplifies the production and distribution business-critical documents in an adaptable and scalable environment. Workflow rules are designed to simplify and accelerate complex processes, whether fully automated or manual. They also ensure that communications are controlled and consistent.
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    Hyland Content Composer Reviews
    Organizations are reviewing their communication strategies in light of digital transformation and a renewed focus upon customer experience. There is no time for manual data assembly, overcrowded templates libraries, or clogged print streams. Information must be delivered to your customers exactly when they need it, in whatever format they prefer. Hyland's flagship product for customer communication management, Content Composer allows you to create automated, rule-based correspondence and maintain the personalization, interactivity, and personalization that are essential for a great customer experience. Customers expect more from insurance companies as technology evolves rapidly. Insurers expect to be able to communicate with their customers via the channels they prefer.
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    Statflo Reviews
    You can communicate with customers using personalized messaging on any medium that suits you best. Statflo is the only fully-compliant enterprise-grade customer engagement platform that is exclusively for front-line staff. Our top priority is to ensure that you have the best security and compliance measures in place for customer outreach. Intelligent filtering allows frontline staff to use business text messaging to create personalized conversations that comply with legal, security, and brand requirements. You can embed your favorite apps and tools directly within the platform to provide relevant information to your customer-facing team. You can use real-time data to reach every customer and create offers and campaigns that are specific to each stage of their customer lifecycle.
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    Mio Reviews

    Mio

    Mio

    $99 per month
    Chat with external contacts seamlessly. Mio syncs communication between Slack, Microsoft Teams and Cisco Webex Teams. Chat with unlimited clients, customers, and partners. As you would with colleagues, collaborate with customers. Reach customers using the messaging app they use. When working together on projects, keep the lines of communication open. Chat in one place and not all over the world. You can forget about worrying about shadow IT or too many guest accounts. In minutes, you can authorize the Mio app and invite other contacts. You can join as many universal channels you like. The first three universal channels you create are completely free. Slack, Microsoft Teams, and Webex Teams users have the ability to message each other directly from their preferred chat app. You and your colleagues can sync channels and spaces to ensure that you are always on the right page. Mio syncs all features that your teams depend upon every day. Mio seamlessly integrates with your messaging platforms.
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    Elixir Tango Reviews
    Elixir Tango, a web-based platform, provides flexible and configurable functionality that allows customers to communicate and engage with their customers. It also responds quickly to regulatory forces and market forces across the entire lifecycle of content. While regulated communications can be a challenge for your organization, they can also be your greatest asset if you have a Center of Excellence (CoE). Elixir Tango's dynamic interface supports everyone involved in creating and managing critical customer communications outcomes. It also allows for functionality within a business context.
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    Newgen Customer Communication Management Reviews
    Customer Communication Management, also known by Omnichannel customer engagement, is a convergent collection of information technology solutions that allow organizations to manage all aspects of customer communication. CCM is a central platform that connects the enterprise, core applications, web modules and portals to customer relationship management systems. CCM automates communication across multiple channels including email, print and SMS, WhatsApp and other social media platforms.
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    Oceanus Reviews
    Customers expect seamless, personalized interactions with you on every channel. This is not possible if your customer data is scattered in legacy systems or if communications are served by multiple point solutions that were integrated over time. It's inefficient and costly, and it's not sustainable. DataOceans Oceanus CCM platform allows you to access data from existing systems to create and deliver highly personalized, compelling interactive communications. This includes statements, bills, invoices, and more. It can be used across all distribution channels, including print, online, interactive PDF, mobile alerts, and mobile notifications. It improves customer interactions, which increases loyalty and long-term business growth. Additionally, it drives cost-efficiencies that make it affordable. Our solution has been used by hundreds of clients. We know how to design and deliver effective communications.
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    WhatsApp Reviews
    Top Pick
    Simple. Secure. Reliable messaging. WhatsApp allows you to communicate quickly, easily, securely, and on any phone around the world. WhatsApp Business is a free app that was designed for small businesses. To showcase your products and services, create a catalog. You can easily connect with your customers by using tools that automate, sort, and respond quickly to messages. WhatsApp can be used by medium and large businesses to provide customer service and important notifications to customers. Learn more about WhatsApp Business API. WhatsApp is where you share your most intimate moments. We have integrated end-to-end encryption in the latest versions. End-to-end encryption secures your calls and messages so that only you and the person with whom you are communicating can see or hear them. Not even WhatsApp.
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    Desku.io Reviews

    Desku.io

    Desku.io

    $19 per month
    Unify your omnichannel platform with AI to deliver personalized and tailored experiences. Identify new opportunities and convert visitors to deliver customer satisfaction. Your ticket to hassle free tech support. A lot of customer questions but in an organised way. Chat your way to a successful business! Live chat allows you to connect with your customers 24/7 in real time. Engage your customers better. Let your customers find the information that they need about your product or service by letting them search for it themselves. Upload articles that relate to tips, tricks and how-tos. Also, include relevant video links and other sources of information. Say "Hello" to your best friend. Instantly respond to customer questions, even when the support team is not present. Create your own chatbot by dragging and dropping the conversational interface.
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    GG Reviews
    Keep in touch on your terms. You can stay connected at home, work, or on the move. It's easy with GG! Chat anywhere, on the computer or on the phone. Chat in the browser (available on the desktop version) without downloading the app. Clients expect quick responses and efficient communication from companies in today's world. GG Chat makes it possible. This service supports sales and facilitates online communication between customers and sellers - securely, quickly, and from any device. Sales today depend on constant contact with customers and quick answers to their questions. Do you want to help her? Add the GG chat service to your website. GG Chat adapts to the site. Give fate a chance to find your soulmate. Or the love of you life. Or just a friend to talk to. There are many surprises in life. Allow yourself to be surprised. Make a contact with GG and have a chat wherever you are: at work, home, or on the move. GG is always there for you.
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    Chaport Reviews
    Chaport is multi-channel live chat and chatbot software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Chaport also provides self-service capabilities: you can create a knowledge base for your customers, add it to your website, and activate an FAQ bot to automatically suggest help articles directly in the chat widget. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.
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    Sociocs Reviews

    Sociocs

    Sociocs

    $20 per month
    Sociocs allows you to communicate with customers. It is a shared inbox that supports Twilio SMS (including bulk message), Google Business Messages and Google Review Management, Telegram and WhatsApp Business, Website Forms, Telegram, WhatsApp Business, Telegram, WhatsApp Business, Website Forms and Click to Chat by text/SMS plugins. It can also integrate with Zapier (and other platforms), to automate workflows with other systems.
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    TextGears Reviews
    TextGears provides translation, paraphrasing and text checking services for hundreds companies around the globe. Free demo available online. API allows to integrate TextGears text analysis into any modern software product. On-premise installation will be the best options for those companies that cannot use any services our of the corporate network. Supported languages include: English, French, German, Portuguese, Russian, Italian, Arabic, Spanish, Japanese, Chinese and Greek.
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    SleekFlow Reviews

    SleekFlow

    Sleekflow Technologies Limited

    Free
    SleekFlow is the AI-Powered Omnichannel Conversational Suite for customer engagement. The platform allows for seamless and personalized customer experiences across popular messaging channels like WhatsApp, Instagram, live chat, and more. SleekFlow's mission is to revolutionize the way companies communicate by focusing on meaningful conversations that drive business success. With cutting-edge conversational AI capabilities, SleekFlow streamlines business operations for marketing, sales, and support teams. By automating routine tasks, optimizing customer interactions, and delivering unparalleled support, SleekFlow empowers businesses to achieve unprecedented scalability and growth. SleekFlow has a presence in Singapore, Hong Kong, Malaysia, Indonesia, Brazil, and the UAE. In 2022, the company secured an $8M USD Series A funding round led by Tiger Global, with participation from AEF Greater Bay Area Fund and Transcend Capital Partners.
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    Webex Engage Reviews
    Engage more, respond less. Empower your contact centre to support customer conversations via any channel. Your agents will have one interface that can be used for all communication channels, including voice and messaging apps. This will allow them to work more efficiently and provide the customer support they need. Keep customers informed. Provide self-care capabilities. When necessary, transfer conversations with full context to live agent. Integrate virtual customer representatives into customer service operations to handle routine enquiries, provide self-service and provide 24/7 assistance. Create an IVR experience that allows customers to seamlessly transfer to a messaging channel, where they can self-serve or chat with agents at their leisure. Some enquiries require instant attention. Identify and communicate complex customer issues to agents. Interactions can be extended beyond one channel. You can easily convert a chat conversation into a phone call or a web-based video call to get instant support.
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    UPDF Converter Reviews

    UPDF Converter

    Superace Software Technologies Co., Ltd.

    $19.99
    UPDF Converter is a PDF converter with OCR that works across Windows and Mac. You can convert PDF files to any other formats such as Word, Excel, PowerPoint, Text, Images and more! You can also convert multiple PDFs in batch with one click. UPDF Converter is a powerful all-in-one converter for your PDF files. What you will Get: 1. Convert PDF to other formats: Convert PDF to fully editable Microsoft Office formats like Word, Excel, PowerPoint, and Image including PNG, JPEG, BMP, GIF, TIFF, and also HTML, XML, CSV, Text, PDF/A. The converting process does not reply on internet connection. So it is safe and faster! 2. Convert Scanned Documents with OCR: UPDF supports converting scanned PDF to editable and searchable text. It supports recognizing over 15+ languages including English, French, German, Italian, Portuguese, Russian, Spanish, Catalan, Danish, Dutch, Norwegian, Polish, Romanian, Swedish, Slovenian, and Turkish. 3. Batch Process Drag and drop unlimited numbers of PDFs can be converted in batch with one click. 4. Password-Protected PDF Files Conversion Convert permission-restricted PDF files automatically without entering the password.
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    URVA Connect Reviews
    Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond to messages, with no loss of data when team members change. URVA Connect offers a platform that helps you enhance customer relationship, keeps your business in sync and make things easier when it comes to updating your deals and policies.
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    OpenText xPression Reviews
    Rapidly integrate xPression’s rules-based assembly and interactive editing capabilities. xPression's open architecture allows seamless integration with departmental and record systems, including customer service, customer relation management, enterprise content management and finance. xPression's application integration capabilities allow organizations to embed document personalization or generation services in any Java or Microsoft-based application. Organizations can also call xPression directly from business workflows to create documents in real time, or queue them up to be processed in batch. xFramework is the published API for xPression. It includes a complete set of SOAP/RESTful Web Services, Java API and JMS facade to quickly integrate xPression’s rules-based assembly and interactive editing capabilities as well as robust document output capabilities with existing enterprise systems.
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    Botbox Reviews

    Botbox

    Botbox

    $49 per month
    Botbox is a platform designed for small and medium-sized businesses to help them to onboard customers seamlessly and automate acquisition/retention via the most popular messaging apps. Smart triggers and automation make it easy to keep customers informed about your products and services via the most popular messaging platforms. Pre-built chatbots can reduce churn by 600%, increase sales, and help you increase sales. You can use chatbot templates or create your own. All you need to do is click and publish on the Website, Messenger, and WhatsApp. Botbox API allows you to connect to the apps you love to increase productivity. You can easily manage, request and design new HSM templates, opt-in users and manage your WhatsApp notification campaign without having to rely upon the IT department. Reach specific user groups with the most relevant information at the right time. Automate engagement. Analyse behaviors to set triggers.
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    Expresso Reviews

    Expresso

    Nordis Technologies

    Expresso®, customer communications management, makes it easy to go beyond the ordinary and outperforms Expresso® is the right tool for you if managing critical communications is a major problem. Expresso® is a unique cloud-based customer communication management platform that can transform your company and work life. It gives you complete control over the preparation, modification, and distribution of electronic and mailed billing statements and compliance letters, confirmations and newsletters, as well as other customer documents. We are talking about revolutionary change, not incremental gains. Expresso® makes it easy to create documents in minutes instead of weeks or months. There's no need to re-enterprise your print or email vendor. Expresso® integrates seamlessly with our mail and print services. This technology platform allows you to automate and manage every step, reaching more customers and prospects and driving revenue.
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    Qiscus Reviews

    Qiscus

    Qiscus

    $50 per month
    Qiscus allows you to engage your customers through 20+ channels from one platform. It also gives you the best customer experience. Our features allow you to convert leads, manage complaints, and market products. Multiple channels can be integrated into one dashboard: WhatsApp, Facebook and Instagram, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, among others. You can add a chat widget to your website or mobile apps. Get complete analytics about your customers, agents and channels. Integrate with other systems to automate and scale. Qiscus' solutions have been used by thousands of businesses to win over millions of customers. Maximize customer trust at every stage of their journey. Reduce lead leakages and slow response. Your customers will be able to connect with you on one platform. You can also manage their profiles through CRM. Answer questions, introduce your product, and segment customers with CRM and tag. Multichannel inbox provides structured and efficient support.
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    Webinar Booster Reviews

    Webinar Booster

    Texuto

    $29 per 50 attendees
    Webinar Booster allows you to interact with and engage with your webinar attendees through WhatsApp. This is without compromising your privacy and can increase show-up rates, close more deals, and protects your privacy. Webinar Booster works with all major webinar platforms, including Zoom, GoTo Webinars, Webex and Google Meet. Traditional communication channels like email and Zoom are not able to provide real-time feedback. You need a way to engage and collect feedback from your audience, whether you are presenting online or offline. Texuto allows your audience to communicate in real-time directly with you and your staff. Click a link to join the webinar. This will allow attendees to join a WhatsApp group that is similar to a WhatsApp group, but it won't reveal their phone numbers or show how many others have joined. To "warm" your audience and increase attendance, send materials before the event.
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    Chat2Desk Reviews
    Chat2Desk, a chat room for businesses, is an online chat application. It helps businesses to improve their interaction with customers and attract new ones. You can also automate and improve processes with the service. Chat2Desk offers omnichannel communication. You can add all popular messengers, social networks and other platforms in one window. This makes it easy for customers to contact your company. Chatbots, such as those that use AI, automate communication and answer standard questions from customers. Chat2Desk has an online chat widget on the website so that customers can quickly get the help or information they need. Open API allows you to connect to CRM tools and other tools.
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    esendex Reviews
    97% of your customers own a smartphone. This gives you an unbeatable opportunity to interact with them via a device that almost never leaves the side of their face. We are here to help you unlock the full potential of mobile messaging. Ethical debt collection is more important than ever. Companies need to get paid to stay afloat. However, many customers are vulnerable and require a personalized approach. Our Mobile Collections platform, which is an award-winning platform, helps you strike the right balance. Implementing a mobile-first customer notification program can help you reduce missed appointments, increase customer loyalty and lower service costs. There are many options, from simple, but effective SMS to two way rich communication. Customers want to communicate with brands via their preferred channels: SMS, WhatsApp, and RCS. Brands want to be able manage all customer interactions from one place. Our omnichannel chat platform is a great solution.
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    Tungsten Communications Manager Reviews
    Tungsten Communications Manager is ideal for any outbound communication, including contracts, proposals and insurance documents. It puts your line of business managers in charge of their correspondence. Documents can be delivered via e-mail, digital or social channels with minimal IT involvement. This solution is a key component of your digital workflow transformation initiatives. Automate workflows, standardize business processes for customers and integrate seamlessly with legacy systems and core enterprise apps. Deliver personalized, rich-content communications by leveraging data and preferences in order to maximize cross- and upsell opportunities. Create and manage tailored communication with a single platform which gathers data from multiple sources, saving time and increasing efficiency.
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    Thrio Reviews

    Thrio

    Thrio

    $89 per month
    No matter the size of your company, no matter how many agents you have, regardless of whether it's sales or customer service, our cloud contact centre platform will help you stay at the center of the conversation. A world where customer service and sales agents are happier and more productive. Every customer leaves happy and eager to return. Every service provider and enterprise have access to cloud technology that is both easy to use and simple to upgrade. This platform was designed to reduce costs, vendor hassles, integration headaches, and simplify the process. Tech that can be used in any way you want. With a focus on minimal downtime. Thrio handles outbound and inbound voice, SMS, chat and email. It also handles social interactions and other social interactions. Our unified routing engine combines these channels in a powerful native workflow automation framework. It's hybrid communication at its best.
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    NOVO Mobile Reviews
    The intelligent software solution NOVO Mobile offers a mobile platform for secure communication that allows you to link and automate data and document-based business processes via an app. Apps that offer a simple, fast, and friendly way to communicate with customers or employees are easy to use. This innovative solution maps individual company processes across the B2B, C2C, and E areas and can seamlessly integrate into existing systems. NOVO Mobile offers customers a number of interaction options. These include secure document and data exchange via personal mailbox, execution of business-relevant activities, legal signature, and a quick and digital dialogue with specialists.
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    telbee Reviews
    telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.
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    Atmosphere® CPaaS Reviews
    IntelePeer is an enterprise-focused omnichannel communication platform as a (CPaaS). We believe business communications should be more than simple interactions. They should allow businesses to create truly memorable experiences. With our voice, messaging, ready-to-use applications, open APIs, and real time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution comes with a solid network and a team that provides award-winning customer support.
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    Prokeep Reviews
    Prokeep is an easy to use, constantly improving messaging platform that was created exclusively for distributors. It is supported by a dedicated team that is focused on our customers success. Prokeep makes it easy to streamline customer communications and keep your customer relationships (and your business) growing. Prokeep is an easy to use, constantly improving messaging platform that was created exclusively for distributors. It is supported by a dedicated team that is focused on our customers success. Prokeep streamlines customer communications so that your customer relationships and business can grow. Prokeep sends text messages even if your phone line is down. There is no software to download or update. Prokeep is a web-based cloud app that can be moved to any machine. Prokeep sends over half a million messages each month. This includes hundreds of thousands of orders, inventory confirmations, and customers simply saying hello.
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    Myopolis Reviews

    Myopolis

    Myopolis

    $28 per month
    It's a texting platform that makes it easier to communicate with your customers and yourself. You can now communicate with groups from the palms of your hands. One number means one text inbox. All members of your team can see if a customer has been reached out to, responded to, and what was said. All your SMS, Facebook Messenger, and phone calls can be done in one place. Our mobile app allows you to support multiple employees without having to use your personal phone number. Our reporting allows you to track your team's response time and more. You can sync your data from other apps and keep track of customer information. Create a team, communicate with them directly or through channels, and share information about customers. You can create custom groups and send personalized messages to them. Connect Myopolis with over 3,000+ apps to automate your workflows. Connect Hubspot to sync your contacts and get a clear view of all your customer interactions.
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    Ephanti Reviews
    Connect donors and recipients while maintaining privacy and robust donor profiles, including donor engagement. Manage guest outreach and marketing, reservations, interactions with guests, call deflections, events, feedbacks, self-services, payments, and more. Help businesses increase engagement, automate processes and securely collaborate. Scale services across all channels. Offer your customers a convenient, timely and personalized service, as well as a smooth experience across all channels. Support patients in taking proactive control of their own health through self-care. Messaging or email communication among doctors, patients and care providers. Offer your customers convenient, timely and personalized service.
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    DocOrigin Reviews

    DocOrigin

    Eclipse Corporation

    DocOrigin is the best solution to create professional, dynamic, and high-fidelity business documents. DocOrigin is able to handle all your needs quickly, efficiently, and cost-effectively, whether you need large quantities of invoices, statements, or customer letters. To provide the right information to your customers, suppliers, or employees in the most appropriate output formats, you can use the data stored in legacy, Enterprise Resource Planning, Customer Relationship Management (CRM), or other line-of business applications. It integrates easily with legacy applications and processes. Dynamic HTML documents are used for data collection and presentation. You can reuse the space left over from transactional documents to create custom content. You can either create a single document or a continuous batch of documents. DocOrigin Design allows you to create intuitive templates.
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    Pliik Reviews

    Pliik

    pliik

    $50 per month
    It is difficult to gather, analyze, and take action on feedback. Customer feedback is received through many channels. It then gets lost in the ages because it doesn't get consolidated. It can be time-consuming to grab feedback from different tools. Each platform has a different structure for feedback. You can get rid of the endless spreadsheet that no one ever reads. Manual tagging can be time-consuming. It is difficult to read, so no one ever reads it. Only build what your customers need. Profits can be increased by as much as 25% to 95% by increasing retention. Pliik connects to your customer communication tools and then automatically labels, stores, and organizes the feedback. Connect with the feedback tools that your team loves. Discuss the most important topics with your team and share your thoughts. Keep your feedback current.
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    Thryv Reviews
    Software that provides a complete client experience for small businesses. Thryv makes it easy to apply for a job, manage the job and get paid. Thryv is a small business management platform that automates tasks, puts customers at the heart of your business and is secure. ThryvPay is a tool that can help service businesses save thousands by allowing them to accept and process credit card payments and ACH payments. Next day funding, automatic recurring payments, client side convenience fees, QuickBooks integration and automatically scheduled payments are just some of the many benefits that ThryvPay offers. Thryv is available on any device, whether it's a tablet, a desktop, or an app for the mobile. It gives you complete business management and exceptional customer support. Thryv integrates with the digital tools that you already use to manage your small business and streamlines the way you do it.
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    Moxo Reviews

    Moxo

    Moxo

    $120 per month
    Digital workflows can streamline client interactions. Manage client interactions in a streamlined way. Client interactions that are stuck in silos and require significant manual intervention can be brought back to order. Moxo is a client hub that allows you to manage client interactions using modern digital experiences. It creates repeatable, sequenceable steps using pre-defined client actions and internal user actions. Moxo offers integrated document collaboration, video conference, digital signature, messaging and more. To ensure that participants only take the actions they are supposed to, you can designate and manage permissions. You can manage continuity with progress tracking, audit trails and virtual data rooms. Real-time insights allow you to track performance. All interactions can be tracked with a searchable paper trail. Moxo is designed with the highest level of security and compliance, including SOC III and GDPR.
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    Copyleaks Reviews

    Copyleaks

    Copyleaks

    $9.16 per month
    We're dedicated to creating secure environments to share ideas and learn confidently. by identifying potential plagiarism, recognizing AI-generated content including ChatGPT, verifying ownership, and empowering across the globe error-free writing. AI Generated Content Detection With 99.12% accuracy and detection in five languages, including English, French, Spanish, German, and Portuguese, with more languages on the way, the Copyleaks AI Content Detector is the only enterprise solution designed to inform you on whether digital content was written by a human or generated by AI, including ChatGPT. Plus, it's available via API or in your LMS, ensuring seamless integration. Plagiarism Detection Copyleaks is the only plagiarism detection platform that: -Detects multiple forms of paraphrasing, in addition to world-class plagiarism detection -Performs image-based text plagiarism thanks to OCR technology -Detects plagiarism and duplicate content in source code, across multiple languages -Exposes attempts to deceive detection -Supports over 100 languages, and growing