Best Autotask PSA Alternatives in 2024

Find the top alternatives to Autotask PSA currently available. Compare ratings, reviews, pricing, and features of Autotask PSA alternatives in 2024. Slashdot lists the best Autotask PSA alternatives on the market that offer competing products that are similar to Autotask PSA. Sort through Autotask PSA alternatives below to make the best choice for your needs

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    Atera Reviews
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    The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!
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    ConnectWise PSA Reviews
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    ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.
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    BlueFolder Reviews
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    Elevate your service management to new heights with BlueFolder, the all-in-one solution designed for field service providers, maintenance teams, and support organizations. Streamline your workflows, enhance customer satisfaction, and boost efficiency with our comprehensive suite of features. Effortlessly manage work orders through our intuitive interface, ensuring nothing slips through the cracks. With intelligent dispatch and scheduling tools, optimize resource allocation to minimize downtime and maximize productivity. Build lasting customer relationships using our CRM features, keeping track of interactions and service history for personalized service. Stay connected on the go with our mobile app, enabling real-time collaboration, work order updates, and client communication from anywhere. Take control of assets and equipment and contract management. Simplify financial processes with billing and invoicing features, generating accurate invoices and receiving payments optimizing cash flow to your business. Gain valuable insights into your business performance through customizable reports and analytics. Make informed decisions and identify areas for improvement. BlueFolder seamlessly integrates with other essential tools.
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    Scoro Reviews
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    Control your entire business from one place Manage your entire project lifecycle, from sending quotes to collecting invoices. By having sales, delivery, and financial information combined - you’ll have a complete overview of results and progress in real time. Plan and forecast your resources Know when to bring in more work and spot resource shortages before they happen. Make proactive decisions on outsourcing or hiring. Balance your team’s workloads - no more burnout for some while others sit idle. Make sure you’re profitable Completing your projects is important, but what truly matters is whether your company is making money. Understand which clients, projects, services or teams are profitable and which are eating into your margins in real time. Know when to work more efficiently, charge more or cut costs. Collaborate where work happens Access every file and conversation in the correct context - whether it’s a customer, a project or a task. Stop spending time on status updates and chasing documents. All information is just one click away at all times.
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    ManageEngine OpManager Reviews
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    OpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls. Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency. Seamlessly manage faults and alerts with instant notifications and detailed logs. Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures. The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards. Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network. Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency.
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    BackBox Reviews
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    Network engineers save time with the BackBox Automation Platform for Network Teams by quickly automating and auditing time consuming manual tasks. With a library of over 3,000 pre-built automations and a script-free way to build new ones BackBox makes it easy to get started on your automation journey. BackBox is a point-and-click automation solution for firewall and network device backups, OS updates and patching, configuration compliance audits and remediation, network vulnerability management, network configuration change management, and more.
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    Syncro Reviews
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    Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.
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    N-able N‑central Reviews
    Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs
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    NMIS Reviews
    FirstWave’s NMIS is a network management system that provides fault, performance, configuration management, performance graphs, and threshold alerts. Business rules allow for highly specific notification policies that can be used with multiple notification methods. FirstWave also enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.
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    Bacula Enterprise Reviews
    Bacula Enterprise offers a single platform that provides cloud backup and recovery software for the Modern Data Center. Bacula Enterprise backup & recovery software is ideal for medium and large businesses. It offers unique innovation, modern architecture and business value benefits, as well as low cost of ownership. Bacula Enterprise corporate backup software solution uses unique technologies that increase the interoperability of Bacula Enterprise into many IT environments, such as managed service providers, software vendors, cloud providers, enterprise data centers, and cloud providers. Bacula Enterprise is used by thousands of organizations around the world in mission-critical environments such as NASA, Texas A&M University and Unicredit. Bacula offers more security features than other vendors and advanced hybrid Cloud connectivity to Amazon S3, Google, Oracle, and many others.
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    Continuum PSA Reviews
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    CrossConcept Continuum PSA

    $15.00/month/user
    10 Ratings
    CrossConcept Continuum is more than traditional PSA solutions. It incorporates cutting-edge UI technology, making it easier to use the solution. This reduces clicks and time spent logging data. CrossConcept Continuum integrates with all major accounting systems, allowing you to seamlessly synchronize your accounting and projects within one unified system. Our innovative PSA solution allows organizations maximize profitability by integrating financial accounting and connecting projects. This allows you to manage all stages and deliver on your promises, from conception to completion. CrossConcept has decades experience in helping service companies automate their processes. CrossConcept has worked with clients ranging in size from a few people to more than thirty thousand. CrossConcept Continuum was born out of real-world experience by the founder and his team. Our solution is a simple but powerful PSA!
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    Accelo Reviews

    Accelo

    Accelo

    $24 / User / Product / Month
    Professional service companies around the globe love Accelo to manage client work profitably. The cloud-based platform handles all aspects of client work delivery from prospect to payment. It also manages tickets, retainers and timesheets. The client work management platform puts an emphasis on money and time. It gives you a complete view of your most recent business data and financial performance. Client communications, activities, and work are all centralized on a single platform so you can always see where things are without needing to ask for status updates. Accelo improves efficiency and streamlines workflows across the business. It also helps teams and leaders coordinate better and increase visibility. This allows professionals to concentrate on the most important work while leaders can run the business. Managers can deliver projects on time and within budget by harnessing the power of automation.
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    ServiceDesk Plus MSP Reviews

    ServiceDesk Plus MSP

    ManageEngine

    $1445 per year
    ServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls.
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    Planview Changepoint Reviews
    Planview Changepoint automates professional services automation for service-first businesses, allowing them to reduce quote-to cash and increase profitability. Changepoint Services Automation (SA), an end-to-end software application that powers the entire engagement lifecycle, is a Professional, Managed, or Embedded service software application. Changepoint SA facilitates efficient orchestration of engagements and projects. It does this by identifying service opportunities, contract and project management, invoicing, and revenue recognition. This allows for better financial control, informed business planning, and increased revenue growth. All key information about customers is grouped in a way that makes sense. Keep track of your key customer contacts so you can reach them whenever needed. Based on the most important KPIs, you can instantly assess the health of your customer lifecycle. You can capitalize on every financial opportunity by understanding every aspect of the customer's lifecycle.
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    DeskDay Reviews
    DeskDay CSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management.
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    Kaseya BMS Reviews
    Kaseya Business Management Solution is the most feature-rich solution specifically designed for Managed Service Providers. Kaseya BMS helps MSPs focus on selling and delivering their services, rather than on non-revenue-generating tasks. The platform supports project management, time and expense tracking as well as finance and billing. It also includes inventory, service desk, CRM, and finance. You can easily create, manage, and resolve all service requests and tickets. Reduce the number and time it takes to resolve IT issues. It is about one-third the cost of comparable solutions. VSA integration allows you to spend less time on billing and tracking to increase your business opportunities. You can resolve tickets up to 40% faster. Your technicians can work seamlessly across tools and have access to the right information whenever they need it.
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    Klient Reviews

    Klient

    Klient Software

    $29 per user per month
    Klient offers a complete suite of professional services automation, including services proposals and CPQ, project and collaboration management, time & expense management, resource management, billing and revenue recognition. Klient PSA (formerly Krow), is a tool that transforms client delivery. It provides a single, unified solution for companies and services teams. It also provides the most connected and collaborative platform to customer success. Klient PSA was built 100% natively on Salesforce. It is designed with customers in mind, allowing project teams to work with customers from sales to service delivery. Klient offers a complete professional service automation suite, including services proposals and CPQ, project and collaboration management, resource management, billing and revenue recognition.
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    Computicate PSA Reviews

    Computicate PSA

    Computicate PSA

    $49.00/month/user
    PSA Software simplified Computicate makes managing IT services easy with its exclusive PSA software for MSPs. Gain greater insight, increase efficiency, and grow your profits. Automate your back-end business In just a few clicks, automate tasks such as time tracking, invoicing, following up with clients. Optimize your service delivery Complete helpdesk ticketing solution. It makes IT service delivery simple and accurate. Your bottom line will improve Never miss an incoming ticket or alert again. Maximize productivity and monitor productivity. All the tools you need for managing your MSP business successfully. Computicate PSA integrates all aspects of IT Services Management System. Exclusively for MSPs
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    CloudBlue PSA Reviews
    PSA software is not all created equal. Harmony is an intelligent contract system. One that can understand the revenue and costs associated to each action. This will make your business run more smoothly and allow you to analyze your business performance automatically and continuously. In real-time. Harmony, the next generation of PSA tools, was created in the cloud with a responsive user interface, and a commercial model that will help you future-proof your company.
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    HaloPSA Reviews

    HaloPSA

    Halo Service Solutions

    $35 per user per month
    4 Ratings
    All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.
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    RangerMSP Reviews

    RangerMSP

    RangerMSP

    $49.95 per month
    On-Premise PSA Software that is affordable for small to mid-sized IT Service Providers and MSPs. RangerMSP makes it easy to manage your IT services business. You should be focusing on customer service, winning more customers and growing your business. RangerMSP is easy to use. Installation is fast and you can get up and running in no time! It requires very little training. It will amaze you how quickly it can help you keep track of everything and stay on top. RangerMSP automates IT service businesses and managed service providers since 2004. It has evolved based upon actual user feedback. This is how we have made the software exactly what you want. All data is stored on your server, on-premise or in the cloud. You can set the security level and have direct access to the database for external reporting. The database is available and your data is yours. You can keep it forever.
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    Deltek Vantagepoint Reviews
    This tool is specifically designed for professional service firms to increase productivity, collaboration, and profitability. Your business is built around people and projects. Vantagepoint is a powerful and intuitive solution that allows your people to manage your projects from beginning to end. The 360-degree view Deltek Vantagepoint provides allows you to see all aspects of your projects, including financial and client details. All of this adds up to better strategic and tactical business decisions that result in a more productive, productive, and profitable company. All project information can be accessed in one place, from proposal pursuit to project planning and financial management. From project initiation through completion, you can gain visibility across your entire organization. Get actionable insights that will help you make better decisions. Facilitate teamwork and collaboration with one tool and empower users using a simple, intuitive interface.
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    N-able MSP Manager Reviews
    You are in this business to make money and provide exceptional IT service. Too often, help desk software can eat into profits by tying up engineers in overhead. N-able MSPManager™, breaks this pattern by allowing you to capture the essential elements you need without getting bogged down in minutia. MSP Manager allows you to provide value that keeps clients happy. All of your customer information is accessible from one IT service management software. Your own customer portal makes it easy for customers. With clear dashboards and reports, you can keep track of the health of your business. Our MSP Manager mobile app helps you quickly solve problems. Simple scheduling makes logistics easy. Quick ticketing allows you to get back to work and captures the essentials. Your business will be affected by every minute an engineer spends on a ticket adding unnecessary details. These costs can add up over time.
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    Start.ly Reviews

    Start.ly

    Start.ly

    $8 per month
    Startly is an integrated, all-in-one IT service management and professional service automation platform for service delivery companies. Startly is not a one-hit wonder that serves a single purpose but is also far simpler and more user-friendly than other solutions. Each module can be used separately or all together to make Startly adaptable to your specific needs. Because you only pay for the use of your team members each month, you can control your costs and only purchase what you actually need. Our help desk software is unique. It's intuitive, modern, fun, and more thoughtful than grandma's apple pies. Optimize your management operations and reduce costly inefficiencies and bottlenecks
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    Naverisk RMM & PSA Reviews
    Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.
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    Togglr Reviews

    Togglr

    Togglr

    $1,000 one-time payment
    Through our core capabilities in cloud-using technology, we provide business insight and expertise to assist your organization in making better-informed decisions that will lead to more productive and profitable outcomes. Our digital services platform uses continuous intelligence to use real-time context data to manage, modernize, and migrate multi-cloud within their organization. With finely tuned automation at each stage, you can easily migrate cloud, virtual and physical workloads to and fro any environment. Securely and automatically copies all data. You can also capture any changes to one our cloud storage data centers. Manages two-speed information technology consumption, DevOps and monitoring with cloud transparency about AWS, Google, IBM and asset usage and costs. Experts in multi-cloud (AWS Azure, Google, IBM, and the next-generation tools)
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    Azure Lighthouse Reviews
    Azure Lighthouse allows for cross-customer management at large scale. This allows partners to differentiate services by focusing on efficiency and automation. These capabilities can be extended across Azure services, marketplace offers, APIs and licensing models. Cloud management made easy and scaleable Cross-customer management features can reduce manual operations and scale customer management. Maximize your visibility into customer environments from your own environment. Automated workflows can simplify engagement processes such as onboarding. Facilitate greater visibility and governance Your customers can view and manage all partners from one control plane. This allows for precise and granular access. Transparency and auditability in your activities will build trust.
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    Upland PSA Reviews

    Upland PSA

    Upland Software

    $20 per user per month
    For optimal workload and profitability, you should adopt efficient capacity planning strategies and utilization strategies. With PSA-native insights, analytics, and data, you can make informed decisions to optimize your services operations and improve the financial health of your company. You can shine a spotlight on your customer with traditional professional service automation. This includes proposal automation, knowledge management, customer sentiment, and proposal automation. Upland PSA changes the way service organizations deliver projects, from the first contact with customers to ongoing customer success. Our PSA software provides robust timesheet and expense capture, project billing, customer billing, project financials, customer billing, and project financials. It also gives you proposal automation, knowledge management and customer surveys. This allows you to focus on the customer and deliver better customer outcomes from day one.
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    Birdview PSA Reviews

    Birdview PSA

    Logic Software

    $13.50/month/user
    3 Ratings
    Birdview PSA provides professional service organizations with a single source for truth. This results in better visibility at all stages during the service delivery lifecycle. It allows data-driven decisions, collaboration, and increased synchronization at critical handoff points. Birdview PSA provides powerful project management functionality, resource optimization, project accounting, and a powerful set tools for optimizing and monitoring at both the portfolio and project levels. Services organizations can benefit from rich functionality without having to go through a lengthy onboarding process or compromising their budget. This is possible thanks to a more intuitive user interface, seamless integration with ERPs, CRMs, and thousands of other applications.
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    Progressus Advanced Projects for Dynamics 365 BC Reviews
    Progressus powered by Microsoft Dynamics 365 Business Central is designed for small- and medium-sized professional service firms. It helps you plan for profitability right from the beginning. Profit requires the perfect combination of planning and execution, from allocating resources to tracking every dollar spent. Progressus for Microsoft Dynamics 365 Business Central Professional Services Management Software provides everything you need to make profitability a priority. Track, view and analyze your costs easily. Instant expense visibility before the end a financial period. Record inventory and items against a project. Access information in simple-to-view dashboards and reports. Unlimited budget revisions. Budget generic resources to be used as placeholders. Copy budgets from other projects. Register material consumption directly on the project. Compare the budget details to the task level. Outlook integration, CRM functionality, as well as simple-to-use workflows, can be used to empower teams.
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    Primetric Reviews

    Primetric

    Primetric

    $34.20 per month
    To compare your plans with reality, forecast the availability of your employees and track their time on projects. A quick overview of your financial and operational performance. To streamline non-billed tasks, bring all parts of your business together and allow you to focus on what is most important: providing high-quality professional services to your clients. Smart algorithms based on tech and soft skills matrix allow you to see who is available and to schedule the most suitable people for existing, planned, or tentative projects in one click. Estimate the phases of a project, report vacancies and manage profitability. You can deliver truly data-driven, profitable results. Employee dashboard and predictive timesheets make it easier for employees to log their work. This data can be used to improve your project. You can estimate costs for both a project and your entire business. Dynamic reports allow you to track all changes in real time.
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    Vorex Reviews

    Vorex

    Kaseya

    $10.00/month/user
    All IT Service Requests and Tickets can be easily created, managed and resolved. All your IT service tickets and requests can be created, managed and resolved easily. Reduce the number and time it takes to resolve IT issues. Comparable solutions cost about one-third the price. With seamless VSA integration, you can resolve IT service tickets up to 40% faster. Your technicians can work seamlessly across all tools and have access to the right information whenever they need it. With a complete IT helpdesk ticketing system, you can spend less time tracking tickets and more on making customers happy. You can effectively staff and manage IT projects, and receive real-time status reports. Comprehensive project management can improve forecasting. Vorex Service Desk dashboard gives real-time information about the status and progress of tickets. You can quickly create custom reports and gain insight to help you make the right business decisions.
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    Epicor Services Reviews
    Epicor Services is a complete service business software solution portfolio. It allows you to win and manage your business, streamline financial operations, and analyze the business performance across all service organizations. Epicor Service Business Software provides a complete view of your services business in real-time and accurate technology. This allows you to proactively manage your business with confidence. Embedded business processes management gives you the flexibility you need to adapt as your business grows.
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    Seceon Reviews
    Seceon’s platform allows over 250 MSP/MSSP Partners and their 7,000 clients to reduce risk and run efficient security operations. Cyber attacks and insider threat are prevalent in many industries. Seceon streamlines operations by providing a single pane-of-glass with full visibility of all attack surface, prioritized alerts and easy-to automate responses to remediate attacks and breaches. The platform includes continuous compliance posture reporting and management. Seceon aiSIEM combined with aiXDR is a comprehensive cybersecurity platform that visualizes and detects ransomware in real-time and eliminates threats. It also includes continuous compliance posture management and reporting.
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    DeskDirector Reviews

    DeskDirector

    DeskDirector

    $97 per month
    DD Tech allows you to access your ConnectWise or Autotask tickets from anywhere and on any device. You can customize your Service Catalog and create superior Custom Forms to provide quick and relevant support to your users. DD Chat allows you to stay in touch with your users and continue to provide excellent service. You can send templates emails that allow users to add notes to tickets or to start chats with your techs. DeskDirector can help you meet your MSP's needs, from sharing tickets with clients to creating dynamic service experiences - DeskDirector is able to do it all.
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    Asio by ConnectWise Reviews
    ConnectWise®, Asio™, The Platform for Top IT Solution Providers Asio™ is the platform for top IT solution providers. Asio™ will help you solve the problems caused by disjointed systems. With our security-first experience, your business will be a slim, mean ITSP machine. It boosts business operations, amplifies intelligent surveillance and automation, drives rapid innovations, and more. Asio™, you can take control of your business operations, and your bottom line. An MSP-approved selection of software can boost your business operations, including a PSA and quote and proposal automation, next generation IT documentation, and real time business intelligence. These tools are a game changer for business maturity. They offer unparalleled performance. You can increase customer satisfaction and service delivery with less effort.
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    Narmada Reviews

    Narmada

    Narmada

    $75 per month
    UNIFIED vCIO MANAGEMENT SYSTEM. Streamline Technology Business Reviews with the Combination of vCIO Activities and Technology Alignment Frameworks in One Platform. Document. Our integrated documentation platform allows you to document the network of your clients. Review. Perform technology audit based on built-in templates Present. Present the report and give clients access to their QBR dashboard. Highlights All the tools you need in one simple solution. vCIO Dashboard. A single pane of glass gives quick insight into the most important areas of client's network and security operations. A dashboard that displays data from multiple sources in a simple to use format. Your clients will have limited access to the information that is most important to them. Technology & Security Review Frameworks. Use easy-to-use QBR frameworks. You can use our QBR templates, which include industry-specific standards such as NIST CSF, ISO27001 and PCI, HIPAA, and many more.
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    ManageEngine Endpoint Central MSP Reviews
    Endpoint Central MSP Cloud offers seamless endpoint management and enhanced security. It also provides real-time insight. Our all-in-one service will streamline your operations and help you provide top-notch customer service. Easy onboarding of clients and deployment of agents for rapid endpoint management. Automate patching to ensure efficient SLA compliance and client satisfaction. Manage a variety of client endpoints including laptops and computers as well as mobile devices. Implement strong security measures including configurations like geo-fencing and corporate/complete wipe for ultimate protection. Data segregation, client-specific logins and technician logins will ensure client privacy. Rapidly troubleshoot client endpoints to resolve issues instantly.
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    Kaseya VSA Reviews
    Kaseya VSA (Virtual Service Agent) is a next-generation remote management and monitoring (RMM) software designed for Managed Service Providers and IT enterprises. VSA gives users access to powerful remote control, patch management, monitoring, security tools, and reliable discovery. This helps to increase IT staff productivity, service reliability and system security. Unified IT Management solutions can transform your business and deliver better service. Kaseya's IT Management software increases efficiency of IT teams by providing seamless workflows across all tools. This results in improved service delivery and increased business productivity. See for yourself why thousands use Kaseya VSA IT Management software. You should be able deliver more value at lower service delivery costs. Kaseya VSA gives IT departments the tools they need to manage their systems from one platform.
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    Deepser Reviews
    Help Desk for Managed Services Providers Customer Service and Device Management. Managed Service Providers, or MSPs, are responsible for monitoring and servicing increasingly complex IT infrastructures. Automating these processes as much as possible helps minimize downtime and reduce inconvenience. It is not enough to provide a Help Desk portal for customers to stay competitive in the market. A complete tool is required to manage all aspects of a Service Providers' business. Our IT Asset Management gives you a complete view of all devices at your customers' locations. This includes their infrastructure such as IP addresses, subnets and network devices. It also shows installed software and operating system information. The Service Desk tool lets you manage deadlines and contracts, as well as respect SLAs. You can also include salespeople to inform them about the client status.
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    Unified Office Reviews
    Unified Office, Inc., is a top Managed Services Provider for Business Class Communications Services to Small- and Medium-sized Businesses. Unified Office provides fully managed business VoIP services. It integrates a quality and support plan that begins with a prospect engagement and continues through a site survey, network assessment, and ongoing integration, testing, deployment, and support lifecycle. We monitor all end-to–end service assets (on-premise, private/public clouds, software, hardware, quality, availability) round the clock using specially developed diagnostic tools. It is our commitment to support our business customers and resellers that is most important. Large enterprises have been attracted to the Internet of Things (IoT), and have purchased them. Unified Office, a provider of huManaged VoIP services, has extended its one-year-old Internet of Things service.
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    Fiabee Reviews

    Fiabee

    Tuso Technologies

    To retain and attract customers, launch the Fiabee Value Added Service with your own brand. As if our service were yours, offer it. You have complete control over the content and permissions granted users across all their mobile and desktop devices. This allows for secure mobile collaboration. Integrate with other cloud processes to extend the platform and empower your developer community with Fiabee-integrated applications. Fiabee can be provided as Software-as-a-Service (SaaS) through Amazon Web Services (AWS) or it can be implemented in the operator's own cloud. Fiabee offers a new value-added solution. It provides a very effective mobile collaboration solution in the cloud and can generate new income for Telecom Operators and Service Providers. This is in addition to being much cheaper than implementing Hardware and Software in-house. The "revenue sharing", and "pay-as-you go" models make it easy to launch the service quickly and with very little risk.
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    Highlight Reviews

    Highlight

    Highlight

    $680.65 per month
    Highlight allows you to demonstrate your value and keep your eyes on the insights that make a real relationship. Build relationships, enable insights. Customers want you to be a trusted member in their team. Highlight allows for transparent communication and information-rich communication. Highlight is a tool that you and your customers can use. Your customers will be more engaged with you and your network if you add value. Deliver outcomes and not just commodities by providing the right insights at the right moment. You create a more meaningful service by adding value at every step of the process. Customers will be more visible, you will deliver better experiences and outcomes, and you will drive growth. We are a platform that enables service providers to communicate and gain insights. We provide the right interfaces for service managers, sales teams, and customers to ensure that everyone has the information they need in order to make the right decision.
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    Ruum Reviews

    Ruum

    SAP

    $10 per month
    Coordinate with both internal and external stakeholders, monitor campaign budgets, update agencies and coordinate company events. Increase logistics efficiency, develop and maintain effective supply chains, coordinate teamwork in planning and execution, and create and maintain clear supply chain methods. Manage multiple services simultaneously, coordinate Proof of Concepts and Requests for Proposals, and ensure transparency in customer escalations. Create hiring plans, organize interviews, onboard new staff, and coordinate employee programs with other departments. Project-based sales management, managing key milestones, deliverables and contacts, allowing you to close more deals quicker and duplicate across accounts. Collect and discuss data, create action plans, share ideas, manage responsibilities, implement more data-driven business actions. A single glance will give you a complete overview of all tasks and projects.
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    Atria Reviews
    Growth is not guaranteed. Atria is a unified Active Directory, Workspace and Microsoft 365 management portal that helps managed service providers scale more effectively. Atria provides the tools you need to standardize and automate service delivery, reducing helpdesk tickets, and escalations dramatically improving your operational efficiency. Atria can help you streamline service tickets and tasks, increase your helpdesk's efficiency, or empower customers with selfservice. You'll see the benefits immediately and save measurable time and money. Atria has over 20 years of experience in managed services and is uniquely positioned to help you grow your business.
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    MyriadApp Reviews
    All employees can access the same system to collaborate company-wide. Chatter will give you Facebook-level collaboration for your entire company. This allows team members to start discussions that can improve your project's performance. You can track the progress of your project in real-time. To meet your business needs, create reports and customize invoice templates. Mobile access to your contacts and KPIs, dashboards and dashboards. You can check in on your business wherever you are. Force.com's new cloud-based professional service platform MyriadApp is affordable and easy to use. MyriadApp can be customized for internal and external processes to improve efficiency. Are you sure you have all the customer data you need? MyriadApp centralizes all customer-related data in one place. Manage your accounts, contacts and contracts. Consolidate key information from all projects and service contracts.
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    empower Reviews
    Built on the Microsoft Power Platform and Azure Web Services, the empower suite offers cutting-edge, cloud-based business productivity tools and solutions. This package contains workflow and automation tools, productivity apps/assistants, and data-driven, subscription-based business intelligence and analytics products. The suite offers role-based data that can assist you in assessing and forecasting the cashflow condition of the company, delivering insightful financial analysis, improving HR procedures, streamlining the onboarding of new clients, and offering client analytics. With the help of a number of connectable adapters, these apps may be combined with Evergreen or any other current finance, billing, and CRM software you may be using, saving you the time and effort of switching between several platforms. Empower can provide "one version of the truth" across all of your tools and apps in addition to evergreen by sa.global and assist with optimization.
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    JAMIS Prime ERP Reviews
    JAMIS Prime, the most intuitive and flexible project ERP solution for government contractors, offers integration across all key business components. Prime uses the most up-to-date Cloud ERP technology to allow you to connect with customers, employees, and other value chain businesses via web-enabled devices. All JAMIS Prime ERP applications include dashboards & Analytics, document management, advanced security, and integration with Microsoft Office features. Integrated document management allows you to store business plans, policies and forecasts online. These documents can then be linked to ERP transactions to give you a complete view. Effective contract management is essential to ensure that goods and services are delivered on time and that engagements are profitable.
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    Perpetua Reviews

    Perpetua

    Perpetua Labs

    $250 per month
    1 Rating
    Perpetua provides growth optimization and reporting technology for the world’s smartest eCommerce businesses. Through the platform, brands and sellers create goals based on strategy and rely on Perpetua’s best-in-class, always-on optimization engine to execute tactically. Integrations with Amazon, Walmart, Target, Instacart and Google Ads ensure brands achieve full-funnel engagement and maximum visibility. Through Perpetua, you are able to launch efficient, effective, and performance-driven campaigns, while Perpetua’s intelligent reporting tools will surface the most important metrics you need to see in order to easily quantify and examine the investment of your advertising dollars into your business. Perpetua offers tools for advertisers across the full funnel with access to Amazon DSP (OTT, OLV, dynamic display ads), influencer marketing & editorial content with only a few clicks.
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    Dataforma Reviews
    Dataforma is the best service management system, covering roofers, HVAC technicians and other remote contractors. You can run a paperless service department and focus on winning more bids, increasing productivity and working remotely on-site. This will also improve client satisfaction. Dataforma was developed by a roofing contractor to offer a robust, user-friendly software for the roofing industry. It is not as expensive as a custom-built program. Our Dataforma CRM can revolutionize your service department. It uses one paperless system, from the initial call through invoicing, and you will never lose track of any customer or call history. You shouldn't have to search through piles of unfiled papers as a contractor. Dataforma makes it easy to organize your business by storing documents online in an easy-to-use database that is accessible from any location.