Alternatives to Amdocs Customer Experience Suite

Wavelo, part of Tucows, delivers a cloud-based OSS/BSS platform designed to revolutionize how communication service providers manage technology and operations. Its comprehensive suite covers provisioning, billing, subscription management, and mobile and internet access, providing the flexibility operators need in a fast-evolving market. Wavelo’s platform connects diverse business and operational systems, enabling seamless integration with legacy infrastructure to create unified workflows. This connectivity allows operators to adapt quickly to network innovations and digital transformation initiatives. By streamlining complex OSS/BSS processes, Wavelo improves operational efficiency and reduces time-to-market for new services. The platform supports scalable growth while enhancing the end-user experience with reliable and responsive service management. Wavelo’s cloud-native design ensures resilience, security, and scalability. Globally trusted by communication providers, it empowers organizations to simplify operations and accelerate innovation.

Sympan.io, an all-in one platform for telcos, is a powerful tool. It is a solution which allows you to manage CVM campaigns, Loyalty programs, Gamification programs, Next Best Offers and Permission Marketing campaigns through a single interface. It is a flexible and cost-effective solution that allows MNOs to go-to market faster.

Utilize BillRun Cloud, which delivers the same powerful features as our reliable, enterprise-level billing software, all while minimizing the risk of overcommitting during times of market instability. Its pay-as-you-grow model eliminates the need for upfront costs and facilitates straightforward entry and exit processes, presenting a competitively priced, feature-rich, and scalable billing solution that can adapt as your business expands. The BillRun open-source platform is tailored to support Communication Service Providers (CSPs) and Operators with a Telecom BSS platform that maintains full transparency and simplicity compared to conventional systems. By avoiding vendor lock-in and tapping into community-driven innovations for comprehensive solutions, you can decrease operational expenses while managing all your subscribers seamlessly on a unified and efficient billing platform. This flexibility not only enhances financial efficiency but also empowers your organization to thrive in an evolving market landscape.

Cerillion is a pre-integrated end-to-end BSS/OSS suite for mobile, fixed, cable and multi-service communications providers. It combines the functional depth and flexibility of best-of-breed, with the operational efficiency of an end-to-end integrated system, to deliver the ultimate in system agility. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, Cerillion supports any deployment model: - As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues - In a mixed deployment, where selected modules may be replaced by 3rd party applications - Individual best-of-breed modules and point solutions The suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed services options.

CANVAS, a solution from 6D Technologies, is an all-encompassing Digital Business Support System (BSS) that is ready for 5G and designed with a customer-first approach, empowering Communication Service Providers (CSPs) to turn operational costs into revenue while effectively addressing customer needs in real-time, all while offering a complete view of the customer. This sophisticated Digital BSS platform streamlines business models and fosters diverse revenue streams, paving the way for upcoming innovations in 5G, IoT, AI/ML, cloud technologies, and big data analytics. Why Choose Digital BSS for Your Digital Transformation Journey? - Cloud-native Digital BSS with 5G Capabilities to Enhance Operational Monetization - An Open Ecosystem Featuring TM Forum ODA Compliant Open APIs - AI/ML-Driven Analytics for Enhanced Decision-Making Processes - Comprehensive CRM Offering a Unified Customer View and Tailored Support - A Converged Platform Designed to Drive Revenue Growth The CANVAS suite, a state-of-the-art Digital BSS, empowers CSPs to deliver AI-enhanced, scalable, cloud-native customer experiences, facilitating the monetization of operations while supporting innovative business models that are vital for future growth. This cutting-edge solution not only addresses current market demands but also positions CSPs to thrive in a rapidly evolving digital landscape.

Innovative tools for packaging, promoting, and selling digital services are essential across mobile and various channels throughout every stage of the customer purchasing process. These solutions provide real-time charging, management, and control for both circuit-switched and IP-based services, ensuring a unified view of customer transactions. They enable rapid service design, foster on-demand customer engagement, support agile product delivery, and facilitate real-time monetization. MATRIXX Digital Commerce offers the contemporary digital tools necessary to meet customer demands effectively. Unlike other solutions, MATRIXX is uniquely designed to combine the resilience and performance of network functions with the configurability typical of IT applications. By dismantling barriers between network and IT, it positions your business for hyper-scale growth. Its click-not-code philosophy empowers business users to manage logic independently, while RESTful APIs ensure smooth integration across all organizational operations. This approach not only enhances efficiency but also drives innovation within your digital services framework.

Csmart Digital Marketplace is an AI-driven, cloud-native platform from Covalense Digital that empowers telecom operators and enterprises to rapidly deploy and monetize digital ecosystems. It facilitates omnichannel commerce and fast partner onboarding through easy-to-use, self-service storefronts, available as secure authenticated tenants or fully branded partner portals. The platform encompasses comprehensive features including revenue settlement, partner lifecycle management, dynamic product catalogs, bundled promotions, and real-time contract processing. Leveraging microservices architecture and open APIs, Csmart ensures highly secure and scalable deployments via Kubernetes and continuous integration/continuous delivery pipelines. Designed to support various business models—B2C, B2B, and B2B2X—it enables the sale of SaaS, IaaS, IoT solutions, devices, and vouchers seamlessly. Automation of billing, revenue settlements, and partner analytics helps enterprises optimize costs and enhance user personalization. Csmart accelerates global market reach while maximizing revenue streams. Its extensible integrations provide flexibility for evolving digital commerce demands.

BlueMarble functions as a comprehensive digital platform that integrates modular commerce, order management, customer support, and partner management specifically tailored for Communication Service Providers (CSPs). Built to be 5G ready and cloud-native, it utilizes a microservices approach to foster business agility, allowing for the swift creation of personalized customer experiences and journeys. The BlueMarble Commerce suite serves as a complete solution to facilitate omnichannel and multiplay digital commerce for telecommunications clients. Additionally, the BlueMarble BSS features a modular architecture that opens pathways to new revenue streams in the digital landscape while expediting the launch and scaling of innovative business lines such as IoT, 5G, cloud applications, and virtualized services. This omnichannel and multiplay digital commerce solution is designed to empower CSPs, leveraging microservices to enhance business agility and initiate their digital transformation. As a result, organizations can quickly adapt to evolving market demands while providing enriched customer interactions.

The Infonova Digital Business Platform is tailored to facilitate the large-scale monetization and management of partner offerings, enabling organizations to swiftly test, launch, and expand their initiatives, starting on a smaller scale and then successfully scaling up. This platform drives the comprehensive interactions within a partner ecosystem, encompassing channel partners, solution partners, marketplaces, and B2B2X relationships. Built upon advanced technology featuring Open APIs and a cloud-native microservices architecture, it has achieved successful deployments across various sectors including telecommunications, technology, automotive, and finance. Essentially, a digital business platform serves as the foundational technology that supports a digital platform business model. By overseeing the commercial interactions within these business models, a digital business platform empowers organizations to tap into new revenue opportunities through collaborative efforts and the co-creation of joint offerings within the ecosystem, ensuring adaptability and growth in a dynamic market environment. Such capabilities make it an essential tool for businesses looking to thrive in an increasingly interconnected landscape.

The Optiva BSS Platform serves as a comprehensive solution for managing customers and revenue, effectively monetizing cutting-edge services while enhancing the overall customer experience. This platform empowers operators and MVNOs to leverage real-time billing, charging, and fulfillment, enabling them to stand out from their competitors and optimize their profitability. Supporting a range from 2G to 5G on a unified platform, it equips operators with the necessary tools to provide an advanced and tailored user experience in a cost-efficient manner. Unlike traditional billing systems, the Optiva BSS Platform is a pre-integrated solution that facilitates real-time storefront provisioning, monetization, and promotional activities across various services. Built for the cloud, it can be implemented in both public and private settings, offering rapid deployment and reduced total cost of ownership. Moreover, this suite comprehensively addresses all monetization needs of service providers, ensuring they can adapt to the ever-evolving telecommunications landscape. With its innovative features, the Optiva BSS Platform positions itself as a vital asset for any forward-thinking operator aiming to succeed in the digital economy.

The Mavenir Digital Enablement (MDE) platform empowers Communication Service Providers (CSPs) to innovate without constraints, swiftly adapt to market changes, and effectively capitalize on new business models associated with 5G technology. This advanced, cloud-native digital Business Support System (BSS) facilitates the effortless creation of new 5G digital services and aids in the transformation of existing networks by incorporating essential charging and mediation capabilities, while also providing the tools to craft a digital marketplace that integrates products and services from various industries into cohesive offerings. MDE leverages a MACH (Microservice, API First, Cloud Native, and Headless frontends) architecture, allowing it to function as a full-fledged BSS or as a supplementary digital overlay to existing legacy systems, thus ensuring minimal risk and disruption during implementation. By utilizing BSS digital overlay solutions, CSPs can significantly enhance their profitability in the evolving landscape of 5G. Moreover, this flexibility not only streamlines operations but also enriches customer experiences, positioning CSPs for greater success in a competitive market.

Ericsson's telecom charging and billing solutions are adaptable, business-oriented software platforms utilized by over 300 operators globally. These solutions currently support more than a billion customers worldwide, effectively catering to the diverse requirements of operators, service providers, and end-users. Covering all revenue streams, including B2C, B2B, and B2B2X, they empower organizations to optimize and secure revenue sources while capitalizing on emerging business opportunities within traditional telecom, digital services, 5G, and the Internet of Things. Furthermore, you will benefit from a unified platform that facilitates the management of all users and services, irrespective of the payment method or access type. Enhance the customer experience with robust data mediation that guarantees accurate data collection from the network. Additionally, the solutions offer a cloud-based, personalized, and contextual customer experience across various digital touchpoints, significantly improving user satisfaction and engagement.

Introducing an industry-leading cloud-based BSS digital experience platform tailored for Mobile Virtual Network Operators (MVNOs) and Communications Service Providers (CSPs). With RaptrDXP™, organizations can swiftly transition, enhance, and modernize their operations using our comprehensive, cloud-native BSS digital stack, all while achieving a lower total cost of ownership (TCO). Companies can take advantage of fully pre-configured BSS capabilities in the cloud, enabling a unified view of their customers, boosting productivity at reduced costs, enhancing customer experience (CX), and achieving better TCO as they expand. Our cloud-native BSS Software as a Service (SaaS) solution is designed with a microservices architecture, allowing for rapid deployment cycles that bring business-ready digital solutions to the forefront. MVNOs and CSPs can attain significant efficiencies by utilizing our out-of-the-box BSS modules, which are crafted to seamlessly meet their evolving business and operational demands. Reach out to us today or send an email to schedule a no-obligation free demonstration and trial, subject to terms and conditions. Your journey toward operational excellence starts here!

Experience seamless payment solutions with REN, whether you're starting fresh or working with an existing system. Our premier payments platform, REN, is designed to handle intricate transactions through our extensive global data centers, and we also provide licensing options for financial institutions, fintech companies, retailers, and various other businesses to integrate it into their own systems. REN is adaptable, functioning efficiently in both cloud and data center setups, and it can easily be deployed via API from an Euronet data center. Thanks to its modular design and microservices-based development strategy, the REN Payments Platform evolves alongside your business as it explores the dynamic opportunities within the payments sector. Leverage REN’s flexible platform and contemporary programming languages to achieve remarkable operational efficiency and accelerate your time to market. Additionally, create solutions that accommodate a diverse range of payment types, bolstered by round-the-clock payment processing capabilities. This versatility ensures you remain competitive in an ever-evolving financial landscape.

Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.

Optius Digital OSS offers a suite of pre-integrated modules that cater to Service Order, Service/Resource Activation, Provisioning, and Inventory Management across various network types including fiber, copper, wireless, and hybrid. Its advanced order orchestration and intelligent assignment capabilities guarantee that services are activated correctly on the first attempt. Developed by an innovative communications service provider with extensive operational expertise, Optius stands out as a contemporary solution. It delivers an all-in-one system that encompasses both software and services, streamlining aspects such as data management, processes, reporting, configuration, integration, testing, training, and maintenance under a single service umbrella. Furthermore, Optius seamlessly integrates with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) platforms. This comprehensive solution not only facilitates the digital transformation of your business but also offers flexible options for integrating with existing Back Office Support Systems (BSS) or utilizing partnered solutions. By choosing Optius, organizations can effectively enhance their operational efficiency and service delivery.

iTurmeric, created by Intellect Design Arena, is a microservices-oriented integration platform designed specifically for the Banking, Financial Services, and Insurance (BFSI) industries, boasting a cloud-native and API-first approach. This platform is engineered to promote gradual modernization, enabling financial institutions to innovate swiftly without necessitating complete system replacements, thus ensuring business operations remain uninterrupted. With its low-code framework, iTurmeric simplifies the development of APIs, orchestrates intricate business processes, and facilitates smooth integration across a variety of systems. It features a user-friendly drag-and-drop interface designer, sophisticated process orchestration capabilities, and comprehensive API management tools, all integrated into a cohesive collaborative environment. The architecture of iTurmeric supports the creation of omnichannel applications, adeptly managing multiple data formats and protocols, and it empowers organizations to respond to market changes with enhanced agility. Through its innovative features, iTurmeric not only streamlines operations but also fosters a culture of continuous improvement within financial institutions.

Alacriti's Orbipay Payments Hub is a cloud-native platform that adheres to ISO 20022 standards, aimed at modernizing and securing payment infrastructures for financial institutions. This innovative solution provides comprehensive payment orchestration across various networks, such as TCH’s RTP, FedNow Service, Visa Direct, Fedwire, and ACH, all within a cohesive and secure environment. With its microservices-based framework and open APIs, the platform allows for effortless integration with existing core, digital banking, fraud detection, and risk management systems, which streamlines deployment and enhances scalability. Furthermore, Orbipay features intelligent payment routing capabilities, enabling institutions to establish dynamic rules based on cost, speed, and reliability, thus optimizing transaction processing efficiently. In addition, its built-in fraud and risk management tools offer real-time monitoring and compliance checks, which bolster security and minimize operational risks. Ultimately, Orbipay represents a forward-thinking solution that empowers financial institutions to adapt to the evolving landscape of digital payments while maintaining high standards of security and efficiency.

TelcoEdge offers a flexible, cloud-based software solution tailored for mobile network operators, MVNOs, and various digital service providers seeking to upgrade outdated systems for accelerated growth. Their API-centric and compatible software enables quicker service deployments, streamlines operations, ensures clear billing practices, and tackles issues such as market responsiveness while enhancing the experiences of MVNO customers. This innovative approach not only meets current industry demands but also positions clients for future advancements.

The rapid advancement of digitization is fundamentally changing the landscape of contemporary communication markets. With customer preferences and behaviors continually shifting, it is imperative for service providers to quickly adapt in order to meet the expectations of their clientele. To thrive in the 5G era, service providers must focus on constructing digital ecosystems, anticipating client needs, and prioritizing a digital-first customer journey, which will be vital for fostering innovation, exploring new markets, and becoming industry leaders. Netcracker possesses the necessary expertise, culture, and resources to assist service providers in evolving their businesses to succeed in a digital-centric economy. Our forward-thinking solutions, state-of-the-art technology, and service offerings are designed to help service providers realize their digital transformation ambitions while achieving specific business objectives that drive growth and enhance profitability. Additionally, Netcracker Cloud Transformation Services offer a robust set of best practices and methodologies to ensure that cloud-based transformation initiatives align with overarching business goals, ultimately positioning service providers for long-term success. By leveraging these resources, service providers can confidently navigate the complexities of digital transformation.

Csmart Digital BSS is a comprehensive, cloud-native platform built to revolutionize the telecom industry by enabling telecom service providers to drive 5G transformation. The platform combines three integrated suites—Innovate, Activate, and Operate—to automate and optimize customer acquisition, service fulfillment, and other critical business functions. With its AI-powered tools and support for microservices architecture, Csmart allows for seamless integration with existing systems, empowering telecom providers to innovate rapidly, improve customer engagement, and streamline operations. Csmart’s flexible deployment options (on-premise, cloud, or hybrid) and compatibility with TM Forum Open APIs enable businesses to adapt the platform to their unique needs. The platform's capabilities include reducing CAPEX by 30%, launching new services within 100 days, and enhancing operational efficiency by automating up to 40% of manual processes. It also boosts revenue through intelligent upselling and improves customer experience via AI-powered self-service tools. By enabling rapid deployment and offering a full-stack solution, Csmart empowers telecom operators to seize new revenue streams, particularly in the rapidly evolving 5G ecosystem.

Comarch Smart BSS provides a comprehensive and all-in-one system for business support. Our strong telecom pillars provide customer-oriented service excellence, inspired by the recommendations of TM Forum guidelines and business partners. We streamline telcos and non-telcos by providing flexibility in service definitions and process execution. Smart BSS is supported with experienced technical and business-oriented experts, ready to tailor their broad range of capabilities to meet your needs and challenges. We provide a single integrated platform that covers various roles within your organization. This includes sales agents, customer service employees, accountants and technical service managers. You can also define access permissions per user. Deliver seamless and smooth services to your customers. The simple, aesthetic self care platform and the smooth ticket management system will ensure the highest level of service.

Engage, Maintain, and Satisfy Subscribers with BeQuick BSS/OSS for Mobile. Elevate your service confidence and ensure customer satisfaction through streamlined account management. Facilitate a user-friendly environment where customers can easily oversee their accounts. Proactively connect with subscribers to boost sales opportunities or remind them about essential account details. Transform your billing support system into a powerful asset, eliminating the need to rely on outdated systems for accurate billing. Gain clarity on the charges your subscribers incur for your products and services, and trust that your invoices and statements reflect precise information, enabling you to deliver exceptional customer service effortlessly. By implementing these strategies, you not only enhance customer loyalty but also create a seamless experience that sets you apart in the market.

friendlyway Cloud Platform is a unique combination of 25+ years of friendlyway's experience in digital signage and interactive kiosks, and state-of the-art cloud-based software that offers unparalleled flexibility and ease-of-use. The Platform is a cloud-native software application that uses microservices to provide future-ready capabilities at the point of service and AI-powered features for smart interactions. The Platform's digital signage module can be used online. Simply create an account and edit and schedule your content from anywhere. friendlyway can also deploy the software to your corporate servers to support an intercompany rollout. friendlyway Cloud Platform helps you create engaging and interactive content, as well as bringing it to the right people at the right time. You can create device groups, combine playlists and presentations, and distribute them with smart rules based on tags or sensor data.

The Nexign Business Support System (BSS) serves as a flexible, convergent solution aimed at optimizing the comprehensive processes within the telecommunications sector. This platform empowers communications service providers (CSPs) to modernize their operations by transitioning from legacy, cumbersome systems to a unified system that accommodates a range of services such as network monetization, partner management, and IoT connectivity. The universal monetization engine of Nexign BSS supports varied revenue models across multiple services and network types, enabling the development of appealing bundles that integrate connectivity, digital offerings, and third-party products. Constructed using reliable open-source technologies, Nexign BSS is database-agnostic and works seamlessly across a variety of operating systems, which mitigates the risks associated with vendor lock-in and helps to minimize the overall cost of ownership. Furthermore, its open architecture is in alignment with TM Forum's Open APIs and other critical industry standards, thereby ensuring that it can be effortlessly integrated into pre-existing IT frameworks, fostering innovation and agility in business operations. Through this adaptability, Nexign BSS positions itself as an essential tool for CSPs looking to thrive in a competitive market.

Our ecosystem orchestration and digital platforms, powered by artificial intelligence, allow you to leverage advanced technology and collaborative partner networks as essential components for driving growth and fostering innovation. Through our premier BSS, Marketplace, and digital platforms, we facilitate seamless collaboration among you, your partners, and your customers, enabling them to innovate, create, sell, fulfill, monetize, and efficiently manage state-of-the-art technology solutions on a large scale. Explore how our Beyond Now cloud-native digital business platform supports your growth by enabling the adoption of new business models while fostering collaboration, co-innovation, and co-invention with a partner ecosystem, allowing you to swiftly and easily develop new solutions with minimal risk and cost, starting small and scaling successfully. This approach not only enhances operational efficiency but also accelerates your journey towards becoming a market leader.

The telecom market has seen major changes over the past decade. Mobile devices, over-the top communication services like video streaming and a moderation of traditional voice services have all been disruptive to the industry. As IoT, 5G and other emerging technologies become more common, the complexity of telecom billing will only increase. Communications Service Providers (CSPs), in order to remain competitive and grow with their market, will need to replace outdated billing systems with convergent systems that offer greater flexibility as well as cost-saving efficiencies. CostGuard is an easy-to use convergent billing platform that can be used across all markets, customers, and service lines. You can also launch new products, services, and pricing models much faster than your competitors.

Introducing a comprehensive, integrated, and secure BSS (business support system) designed to evolve alongside your business needs. Offered as a Software-as-a-Service (SaaS), this solution empowers Communication Service Providers (CSPs) to lower costs, enhance automation, speed up their market entry, and alleviate significant operational and maintenance burdens, all while providing full visibility, insight, and control for both business and IT. Infonova SaaS BSS utilizes advanced, secure, cloud-native technology, featuring Open APIs and a micro-services architecture that is containerized, accommodating all business sectors including consumer, SMB, enterprise, and wholesale within a unified BSS framework. With a robust technological foundation and a track record of successful deployments among diverse communication providers globally, you can implement Infonova SaaS BSS with assurance, knowing it is designed for the future. Furthermore, this versatile platform not only meets current demands but also adapts to the evolving landscape of business needs and technological advancements.

OSS360 serves as a robust module within the Advantage360 suite, offering comprehensive operational support across various technologies such as CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing all integrated into a singular platform. This all-inclusive solution encompasses essential features such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, as well as churn and credit scoring, plus general ledger (GL), accounts payable (AP), and lockbox functionalities, among others. By providing a complete software package, OSS360 eliminates the need for clients to source disparate modules from multiple vendors and configure them through middleware or separate technologies. The platform's key advantages include the Past Due Treatment feature, which enables customizable rules to address subscriber delinquencies and facilitate appropriate actions to maintain service continuity. Additionally, OSS360 enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction without the hassle of managing multiple systems.

Billing is often intricate, necessitating meticulous precision and a commitment to exceptional service. iCommVergence offers a comprehensive solution that enables you to manage billing for contemporary telecommunications services while equipping you for future demands. This automated platform streamlines the billing process, allowing you to issue invoices punctually and with greater efficiency, often requiring fewer resources and less time than your current practices. Embrace a unified, cutting-edge OSS/BSS platform designed to facilitate various functions: manage all billing tasks through one system, utilize table-driven features for enhanced adaptability, elevate customer service experiences, nurture a unified multi-service framework, create a rules-based engine for added flexibility, oversee billing, customer support, rating, issue management, payment, and point-of-sale operations, connect web-driven technology with third-party services, explore customizable bundling and discount strategies, and enhance workflow efficiencies throughout your organization. This approach not only simplifies billing but also positions your business to thrive in an evolving telecommunications landscape.

Accelerate the development of applications by enabling both developers and non-developers to collaboratively create apps in the cloud environment. The BMC Helix Platform, built on a cloud-native and microservices architecture, empowers organizations to improve, expand, tailor, and integrate additional functionalities via REST APIs. This platform is designed to be multi-cloud compatible, allowing users to enhance, connect, and personalize workflow-driven applications seamlessly. With its cognitive micro-service framework, users can integrate AI capabilities into their applications effortlessly. The integration service ensures that new applications can be linked to third-party services as well as essential core systems. Additionally, business analysts benefit from no-code application customization, which allows for straightforward modifications through intuitive drag-and-drop design tools. Furthermore, rapid application assembly is facilitated by reusable code components that both developers and business analysts can utilize to maintain consistent design patterns across projects. The latest BMC Helix Integration Platform offers extensive and sophisticated integrations, providing a leading enterprise iPaaS solution that boosts usability, flexibility, and scalability for businesses looking to innovate and adapt quickly. Ultimately, this platform not only streamlines the app creation process but also fosters collaboration between technical and non-technical teams in achieving their innovation goals.

KX Insights serves as a cloud-native platform that provides essential real-time performance analytics and actionable intelligence continuously. By utilizing advanced techniques such as complex event processing, rapid analytics, and machine learning interfaces, it facilitates swift decision-making and automates responses to events in mere fractions of a second. The migration to the cloud encompasses not only storage and computational flexibility but also includes a comprehensive array of elements: data, tools, development, security, connectivity, operations, and maintenance. KX empowers organizations to harness this cloud capability, enabling them to make more informed and insightful decisions by seamlessly integrating real-time analytics into their operational frameworks. Additionally, KX Insights adheres to industry standards, promoting openness and interoperability with diverse technologies, which accelerates the delivery of insights in a cost-effective manner. Its architecture is based on microservices, designed for efficiently capturing, storing, and processing high-volume and high-velocity data utilizing established cloud standards, services, and protocols, ensuring optimal performance and scalability. This innovative approach not only enhances operational efficiency but also positions businesses to adapt swiftly to changing market dynamics.

Manhattan Active Warehouse Management is a cloud-based, microservices-driven warehouse management system that aims to streamline and enhance warehouse processes through ongoing innovation and real-time coordination. Utilizing a versionless, always-updated platform, it is capable of providing updates every quarter without any interruptions to service. This system seamlessly integrates various functions, including warehouse management, labor operations, automation, and transportation, into a single, adaptable interface. Its integrated Warehouse Execution System (WES) effectively aligns human resources, robotics, and machinery to optimize fulfillment processes. Features such as Order Streaming allow for intelligent prioritization and sequencing of orders in real-time, catering to retail, wholesale, or direct demands, while slotting optimization continually refines inventory organization to boost picking efficiency and maximize space usage. By offering unified distribution management, users benefit from comprehensive visibility across their operations, which includes digital twins, actionable dashboards, and immediate performance analytics. Ultimately, this innovative approach not only enhances operational efficiency but also improves decision-making capabilities for warehouse managers.

Elevate your integration capabilities with the most extensive, microservices-oriented, API-centric, and AI-enhanced enterprise iPaaS available. Utilizing the advanced CLAIRE engine, IICS accommodates a wide array of cloud-native integration needs, including data, application, API integration, and Master Data Management (MDM). Our global reach and support for multiple cloud environments extend to major platforms like Microsoft Azure, AWS, Google Cloud Platform, and Snowflake. With unmatched enterprise scalability and a robust security framework backed by numerous certifications, IICS stands as a pillar of trust in the industry. This enterprise iPaaS features a suite of cloud data management solutions designed to boost efficiency while enhancing speed and scalability. Once again, Informatica has been recognized as a Leader in the Gartner 2020 Magic Quadrant for Enterprise iPaaS, reinforcing our commitment to excellence. Experience firsthand insights and testimonials about Informatica Intelligent Cloud Services, and take advantage of our complimentary cloud offerings. Our customers remain our top priority in all facets, including products, services, and support, which is why we've consistently achieved outstanding customer loyalty ratings for over a decade. Join us in redefining integration excellence and discover how we can help transform your business operations.

Oracle Communications Billing and Revenue Management (BRM) is an all-encompassing, cloud-based solution tailored to meet the monetization demands of communications service providers (CSPs) in the age of 5G. It presents a variety of adaptable billing frameworks, such as subscription-based billing, white-label options, and billing-on-behalf-of services, allowing CSPs to respond effectively to a wide range of business situations. By facilitating meticulous management of payments, collections, invoicing, accounts receivable, taxation, general ledger integration, and reporting, it guarantees precise billing experiences. BRM accommodates intricate hierarchical structures, streamlining the introduction of offers for B2C, B2B, and B2B2X models, which includes options for group account plans, billing-time discounts, and multiple types of charges. Additionally, it provides mechanisms for partner revenue settlement, ensuring reliable accountability throughout the entire revenue cycle. This comprehensive approach allows CSPs to enhance their operational efficiency and respond swiftly to market changes.

UST IQ for AMI Analytics streamlines the entire data engineering process, managing everything from the ingestion of large-scale, high-frequency metering data to delivering comprehensive insights, allowing AMI business operations to prioritize essential decision-making over IT infrastructure concerns. It efficiently collects both real-time and historical data, including meter readings, events, alarms, GIS information, and external data sources, and transforms this information into query-ready formats using a cloud-native, microservices architecture. This setup supports self-service querying, location-aware and role-specific analytics, and proactive exception management, providing operations teams with crucial insights regarding network anomalies, meter performance, outages, and environmental data such as seismic activity or weather patterns. By doing so, it enhances the ability to optimize field crew deployment, avert expensive failures, and improve restoration efforts. The system processes vast quantities of data, handling hundreds of millions of records each day through low-latency micro-batching, typically in 5-minute intervals, while also offering features like 30-day rolling averages and alert-triggered notifications to further support operational efficiency. This comprehensive approach not only accelerates data processing but also ensures that actionable insights are readily available when needed, ultimately leading to improved operational effectiveness.

Tridens Monetization is a future-ready charging and revenue management platform for modern businesses. With a service- and industry-agnostic billing platform, you can achieve disruptive innovation, brand differentiation, business transformation, and brand differentiation. Key Product Features. Innovate with the Future-Ready Monetization Platform. It is designed for high volume consumption-based events for any service, industry, and partner-enabled business model. Innovative Offer Design: Product Catalog and Discounts (percentage, price, value), Pricing & rating, Plans & Bundles. Contracts & Terms. Customer Management: Customer Overview and Customer Hierarchies, Contract Management. Customer/Partner web, mobile app. Convergent Charging is any type of service, real time online, offline, sharing. Flexible consumption rules and real-time notifications. Advance Discounting, Resource, and Discount sharing. Invoicing & Billing: Flexible billing cycles available, including daily, weekly and monthly, as well as semi-annual, quarterly, and semi-annual.

Tecnotree's Digital Convergent Billing System (DCBS) serves as an integrated revenue management solution aimed at merging diverse business assets into reusable elements, facilitating the development of new business models that cater to the increasing demand for innovative services. This comprehensive convergent platform allows the management of both traditional and next-generation services, empowering Communication Service Providers (CSPs) to maintain a complete overview of all subscribed services utilized by customers, ultimately leading to inventive monetization strategies. With DCBS, CSPs can efficiently handle a combination of services from their own offerings as well as those from partners. The system offers real-time charging capabilities, which guarantees precise billing consistently while accommodating a wide array of flexible payment methods. By enabling the monetization of all customer segments across different business lines and service types on a singular platform, CSPs can streamline outdated legacy systems that were previously reliant on various network components. Furthermore, this approach enhances operational efficiency and supports the rapid adaptation to market changes, ensuring that CSPs remain competitive in an evolving landscape.

Afosto operates on a microservices-based architecture that prioritizes API integration, allowing for a flexible and customizable solution tailored to your specific needs. With a single dashboard, you can efficiently create, receive, and oversee all your B2C and B2B orders. Streamlining your daily operations is possible through automation, enabling you to craft and manage distinctive customer experiences seamlessly. The advanced point of sale system is designed specifically for physical retail environments, facilitating automatic printing of packing slips, shipping labels, and invoices through our dedicated print API. Additionally, you can synchronize and transfer inventory across various locations, channels, and warehouses while also managing new inventory purchases. Both individuals and organizations can benefit from centralized insights and actions within one cohesive system. By utilizing visually appealing BI dashboards, you can structurally enhance your business operations. Furthermore, the platform optimizes images into next-gen formats to boost page loading speed, supporting multiple currencies, VAT systems, and languages. With Afosto, geographical limitations are eliminated, allowing you to create innovative international shopping experiences that truly resonate with a global audience. This flexibility empowers your enterprise to expand and thrive in diverse markets.

SunTec Xelerate is a renowned platform built on cloud-native and microservices architecture that empowers businesses to take control of the customer experience by establishing a robust engagement system coupled with superior product management, enterprise pricing, revenue oversight, and partner ecosystem facilitation. Acting as a business-centric intermediary, it harmonizes the internal technological framework to support a seamless shift from a product-oriented approach to a more agile, customer-centric model. The platform enables organizations to develop and package products effectively, implement relationship-driven pricing methods, prevent revenue loss, customize specific deals, incorporate partner offerings, and monitor the revenue and profitability of all products throughout the enterprise value chain. With its design being independent of data, the SunTec Xelerate APIs offer remarkable flexibility and adaptability, making them applicable in various contexts. This versatility allows businesses to tailor their strategies and offerings to meet the unique needs of their customers and market demands.

Azure Container Apps is an application platform based on Kubernetes that offers full management capabilities, allowing users to deploy applications from either code or containers without the need to handle complex infrastructure. It enables the creation of diverse modern applications or microservices with a centralized approach to networking, observability, dynamic scaling, and configuration, ultimately enhancing productivity. You can design robust microservices that benefit from comprehensive Dapr support and dynamic scaling made possible by KEDA. The platform features sophisticated identity and access management to oversee container governance on a large scale while ensuring your environment remains secure. It provides a scalable and portable solution with minimal management costs, resulting in a faster transition to production. By leveraging open standards on a cloud-native framework without any specific programming model requirements, developers can achieve significant productivity gains and a focus on application-centric workflows. This flexibility makes Azure Container Apps an ideal choice for teams looking to innovate rapidly while maintaining control over their applications.

IBM DevOps Accelerate enhances and streamlines the software delivery process for a variety of environments, including on-premises, cloud, and mainframe applications. This software is capable of automating the building, deployment, and release processes for both monolithic and microservices-based applications, whether they are hosted in the cloud, on-premises, or within a data center. With DevOps Accelerate, users benefit from a centralized control point that facilitates the management of microservices workloads throughout development, testing, and production stages across multiple cloud environments, including traditional cloud providers, containers, and virtual machines. By minimizing the potential for human error, organizations can confidently release their software products. The platform offers comprehensive pipeline management, enhanced visibility, and robust automation capabilities. It also helps to unify release toolchains into cohesive and streamlined pipelines, promoting better coordination in delivery. To further boost the efficiency and flow of application delivery, users gain insights into their DevOps Accelerate delivery pipeline, allowing for informed decision-making. Additionally, by eliminating the need for custom scripts, organizations can achieve a deployment process that is not only easier to design but also more secure, ultimately leading to a more effective overall software development lifecycle.

JHipster serves as a comprehensive development platform designed for the rapid creation, development, and deployment of contemporary web applications and microservice architectures. It accommodates a variety of frontend technologies, such as Angular, React, and Vue, and also extends support to mobile applications using Ionic and React Native. On the backend, JHipster offers compatibility with Spring Boot (utilizing either Java or Kotlin), Micronaut, Quarkus, Node.js, and .NET frameworks. When it comes to deployment, the platform adheres to cloud-native principles via Docker and Kubernetes, providing deployment options for various environments including AWS, Azure, Cloud Foundry, Google Cloud Platform, Heroku, and OpenShift. The primary objective is to produce a comprehensive and modern web application or microservice architecture equipped with a high-performance and resilient server-side stack, showcasing excellent test coverage. The user interface is designed to be sleek, modern, and mobile-first, utilizing Angular, React, or Vue along with Bootstrap for styling. Moreover, the platform incorporates a powerful workflow for application building through tools like Webpack and Maven or Gradle, ensuring a resilient microservice architecture that remains focused on cloud-native methodologies. This holistic approach ensures that developers have all the resources they need to create scalable and efficient applications.

Csmart CX serves as a robust, AI-driven platform designed specifically for enhancing customer experiences within the telecom sector and other enterprises. This innovative solution integrates various customer interaction points across multiple channels, facilitating tailored omnichannel communication, self-service options, and proactive support to enhance customer satisfaction and foster loyalty. Adhering to the principles established by TM Forum, the platform provides actionable insights through features such as real-time data analysis, sentiment tracking, customer journey visualization, and Net Promoter Score (NPS) evaluation. By utilizing these insights, businesses can not only drive revenue growth and minimize customer churn but also transform each customer interaction into a valuable opportunity for expansion. This holistic approach positions companies to thrive in a competitive marketplace.

Our all-encompassing approach to digital transformation revolutionizes the banking experience. Digital Banking stands out as the premier intelligent engagement platform for both banking and payments, offering actionable insights and expedited onboarding processes. By integrating diverse data sources throughout your organization, you can provide insights that truly reflect your customers’ preferences and requirements. This cloud-native platform, enhanced with built-in intelligence, is constructed upon a modular microservices architecture tailored specifically for the banking sector. Delve into the platform's technological features to discover more about its capabilities. It supports a wide array of services, such as remote deposit capture, business bill pay, and effortless sign-on, among others. Moreover, it fosters a quicker payments ecosystem with real-time payment processing, same-day ACH transactions, and integrated fraud defense mechanisms, ensuring a secure and efficient banking experience for all users. As the financial landscape evolves, our platform is designed to adapt and meet the changing needs of customers and institutions alike.