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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Description

Elevate your integration capabilities with the most extensive, microservices-oriented, API-centric, and AI-enhanced enterprise iPaaS available. Utilizing the advanced CLAIRE engine, IICS accommodates a wide array of cloud-native integration needs, including data, application, API integration, and Master Data Management (MDM). Our global reach and support for multiple cloud environments extend to major platforms like Microsoft Azure, AWS, Google Cloud Platform, and Snowflake. With unmatched enterprise scalability and a robust security framework backed by numerous certifications, IICS stands as a pillar of trust in the industry. This enterprise iPaaS features a suite of cloud data management solutions designed to boost efficiency while enhancing speed and scalability. Once again, Informatica has been recognized as a Leader in the Gartner 2020 Magic Quadrant for Enterprise iPaaS, reinforcing our commitment to excellence. Experience firsthand insights and testimonials about Informatica Intelligent Cloud Services, and take advantage of our complimentary cloud offerings. Our customers remain our top priority in all facets, including products, services, and support, which is why we've consistently achieved outstanding customer loyalty ratings for over a decade. Join us in redefining integration excellence and discover how we can help transform your business operations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Elemental Yes 
Amazon Aurora No 
Box No 
Dropbox No 
IBM Cloud No 
Jira No 
Junos Traffic Vision Yes 
Magento No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft SharePoint No 
MongoDB No 
QuickBooks Online No 
Salesforce No 
ServiceNow No 
TEOCO SmartHub Analytics Yes 
Workday Adaptive Planning No 
Zendesk No 
Zoho CRM No 
viisights Yes 

Integrations

AWS Elemental No 
Amazon Aurora Yes 
Box Yes 
Dropbox Yes 
IBM Cloud Yes 
Jira Yes 
Junos Traffic Vision No 
Magento Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft SharePoint Yes 
MongoDB Yes 
QuickBooks Online Yes 
Salesforce Yes 
ServiceNow Yes 
TEOCO SmartHub Analytics No 
Workday Adaptive Planning Yes 
Zendesk Yes 
Zoho CRM Yes 
viisights No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amdocs

Founded

1982

Country

United States

Website

www.amdocs.com

Vendor Details

Company Name

Informatica

Founded

1993

Country

United States

Website

www.informatica.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

iPaaS

AI / Machine Learning No 
Cloud Data Integration No 
Dashboard No 
Data Quality Control No 
Data Security No 
Drag & Drop No 
Embedded iPaaS No 
Integration Management No 
Pre-Built Connectors No 
White Label No 
Workflow Management No 

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