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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Description

Oracle Communications Billing and Revenue Management (BRM) is an all-encompassing, cloud-based solution tailored to meet the monetization demands of communications service providers (CSPs) in the age of 5G. It presents a variety of adaptable billing frameworks, such as subscription-based billing, white-label options, and billing-on-behalf-of services, allowing CSPs to respond effectively to a wide range of business situations. By facilitating meticulous management of payments, collections, invoicing, accounts receivable, taxation, general ledger integration, and reporting, it guarantees precise billing experiences. BRM accommodates intricate hierarchical structures, streamlining the introduction of offers for B2C, B2B, and B2B2X models, which includes options for group account plans, billing-time discounts, and multiple types of charges. Additionally, it provides mechanisms for partner revenue settlement, ensuring reliable accountability throughout the entire revenue cycle. This comprehensive approach allows CSPs to enhance their operational efficiency and respond swiftly to market changes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights

Integrations

AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amdocs

Founded

1982

Country

United States

Website

www.amdocs.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/communications/5g-monetization/billing-revenue-management/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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