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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Description

UST IQ for AMI Analytics streamlines the entire data engineering process, managing everything from the ingestion of large-scale, high-frequency metering data to delivering comprehensive insights, allowing AMI business operations to prioritize essential decision-making over IT infrastructure concerns. It efficiently collects both real-time and historical data, including meter readings, events, alarms, GIS information, and external data sources, and transforms this information into query-ready formats using a cloud-native, microservices architecture. This setup supports self-service querying, location-aware and role-specific analytics, and proactive exception management, providing operations teams with crucial insights regarding network anomalies, meter performance, outages, and environmental data such as seismic activity or weather patterns. By doing so, it enhances the ability to optimize field crew deployment, avert expensive failures, and improve restoration efforts. The system processes vast quantities of data, handling hundreds of millions of records each day through low-latency micro-batching, typically in 5-minute intervals, while also offering features like 30-day rolling averages and alert-triggered notifications to further support operational efficiency. This comprehensive approach not only accelerates data processing but also ensures that actionable insights are readily available when needed, ultimately leading to improved operational effectiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights

Integrations

AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amdocs

Founded

1982

Country

United States

Website

www.amdocs.com

Vendor Details

Company Name

UST

Country

United States

Website

www.ust.com/en/what-we-do/digital-transformation/data-analytics/ust-iq/ami

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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