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Average Ratings 0 Ratings
Description
Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.
Description
UST IQ for AMI Analytics streamlines the entire data engineering process, managing everything from the ingestion of large-scale, high-frequency metering data to delivering comprehensive insights, allowing AMI business operations to prioritize essential decision-making over IT infrastructure concerns. It efficiently collects both real-time and historical data, including meter readings, events, alarms, GIS information, and external data sources, and transforms this information into query-ready formats using a cloud-native, microservices architecture. This setup supports self-service querying, location-aware and role-specific analytics, and proactive exception management, providing operations teams with crucial insights regarding network anomalies, meter performance, outages, and environmental data such as seismic activity or weather patterns. By doing so, it enhances the ability to optimize field crew deployment, avert expensive failures, and improve restoration efforts. The system processes vast quantities of data, handling hundreds of millions of records each day through low-latency micro-batching, typically in 5-minute intervals, while also offering features like 30-day rolling averages and alert-triggered notifications to further support operational efficiency. This comprehensive approach not only accelerates data processing but also ensures that actionable insights are readily available when needed, ultimately leading to improved operational effectiveness.
API Access
Has API
API Access
Has API
Integrations
AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights
Integrations
AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amdocs
Founded
1982
Country
United States
Website
www.amdocs.com
Vendor Details
Company Name
UST
Country
United States
Website
www.ust.com/en/what-we-do/digital-transformation/data-analytics/ust-iq/ami
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis