Alternatives to Alliants

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

How can our Smart Hotel app help? Digitize your guest journey, engage with guests, streamline operations and optimize your restaurant ordering! Our platform allows you offer in a single app a number of tools that allow your guests to check in and out online, access their rooms with a digital code, make in-room requests, chat with the staff through a ChatBot and have access to a tailored City Guide with GPS guided routes and useful information like weather, news and flights. Allow guests to speed up the check-in process by submitting their personal preferences, marketing consents and passport before arrival. Allows online payment with Credit Card, including pre-authorization and tokenization. All data is automatically updated within the PMS.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

GuestService is a standalone product that allows for end-to-end guest engagement. The online portals allow you to take new orders and manage guest inquiries. You can provide service to your guests from any area of the internet, mobile, kiosk, lobby, or kiosk. You can satisfy your customers, increase customer loyalty, and increase your revenue with one product. GuestService makes sure that your guests receive the best service possible. They can send their requests, place orders, and track their status via the mobile. Your guest will be able to find out about your hotels, services, and other nearby places. They can also use the digital concierge service. There is no additional setup fee. Select your package and you can instantly get started using it. Our online chat team is available to assist you during the setup phase.

INTELITY provides the most comprehensive guest engagement platform and staff management platform for luxury residential, hotel, casino, cruise and cruise markets. We offer fully integrated solutions that allow you to connect and manage your staff and guests on a single platform. Schedule a demo to learn how you can create a touchless guest experience. INTELITY offers a contactless mobile key and check-in experience. It has heightened hygiene protocols and reduced physical interaction. Mobile Check-In allows guests to bypass the front desk and head straight to their rooms. They can then use their Mobile Key to gain access to their room. This reduces face-to-face interaction with staff. INTELITY is the leader in hospitality engagement technology. They offer the most innovative and high-quality Guest Services Platform that can be used on both mobile and in-room devices.

Check-in and checkout are easy using the interactive Tape Chart. Flexible folio control, customized and automated letters, manage bookings. Full range of back office reports, including Occupancy and Bookings, Revenue, Batch, and many others. EMV Payment Gateway - Latest POS Hardware. Automated Authorizations Swipe/Tap/Dip wireless and ethernet devices. To automate your property, leave the Kiosk unattended. Use industry APIs to create your own Booking Engine. Our Concierge and Request System includes APIs and Webhooks to allow staff and guests to communicate. APIs allow you to make your property as flexible as possible, from pre-arrival to in house guests. Two-way seamless integration to all GDSs and major OTAs. This includes multiple rates, availability, bookings, and bookings.

Are you looking for ways to ensure the safety of your hotel's staff and guests? The Fuel Mobile App & Digital Key allows for contactless check-in, checkout, and keyless entry. This will help to minimize contact between staff members and guests. It also offers a level of convenience that will make your hotel stand out from the rest. This white-labeled hotel app solution is suitable for all sizes. It seamlessly integrates with your property management system or lock vendor in real time to provide easy, frictionless functionality. You can also use the messaging platform to keep in touch with your guests throughout their travels.

Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences.

The all-in one hospitality suite provides seamless guest experiences, empowers employees with seamless communication tools and provides management with a control hub that brings everything together. Integrate a unified hub, web or app, to seamlessly connect guest experiences, hotel apps, mobile check-in, interactive TV, intra staff communication, powerful AI based online review management and intelligent task management into a single, powerful AI ecosystem. One ecosystem that seamlessly connects the entire journey. From chat and emails before traveling to greetings on the way, mobile check in, mobile key, ordering food and beverages, and much more. The powerful AI engine allows tasks to be automatically created and assigned based on chats from guests.

The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them.

One system designed for today's business. It includes CRM, PMS, and invoicing. Personalize every guest's stay before they arrive. Communicate with your guests in the manner they prefer: text, email, or voice (Amazon Alexa). Your guest will first interact with your hotel by receiving a confirmation email. Then, they will receive a post-stay survey. Neither of these provide an interactive channel for guests to communicate with you. Automated streamline communication is available from before your guests arrive to after checkout. This happens without your staff having to lift a finger. You can give them the opportunity to make any pre-arrival arrangements, notify them when their room will be ready, and ask them how they are after they have checked in. After they have checked out, you can thank them for staying. Negative feedback is not only difficult to gather, but it also makes it less likely that guests will leave positive feedback.

With the help of mobile tools, digital concierge and excellent information flow, you can make your guests and employees' lives easier. protel VOYAGER, an award-winning app, allows you to publish an app with your branding using protel PMS. Our vision is to create the technology ecosystem for the global hospitality industry. Mobile tools, digital concierge, excellent communication, and more allow guests and employees to have more time. You can view and modify your personal profile information. Add your preferences and special requests. Mobile keys and check-in are required for room admission. Check out the invoice. Book additional services like room service. Request housekeeping or room maintenance. View information about the hotel and specials. All the content provided by the hotel is available. Modern PMS systems are the heart of any hotel business. A PMS that seamlessly connects with the best technology in the industry is the best.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. These tools provide each staff member with the necessary resources to effectively manage their workload, fostering clear communication and generating valuable insights for management to make informed, data-driven decisions. Validated and approved by numerous global and local hotel chains, Vouch has helped hotels across APAC solve core problems faced by the hospitality industry today.

IRIS allows hotels to reach their guests in a way that suits their needs. IRIS Guest allows hotels to combine all the features and integrate them into one easy-to-use guest-facing solution. To access all the great features, guests only need a smart phone and a browser. To make the most of IRIS Guest Web, embed it into your existing hotel app. This will allow you to access all the integrations and features with minimal development effort. This app is ideal for multi-property guests, allowing them to access all hotels from one app. IRIS Guest Mobile is required to check-in via mobile phone and generate a mobile key. Each device is paired with a room in your hotel so that guests can check in and the device is updated to their language. IRIS Guest products are built with the IRIS Guest API. Customers and partners can also use this API to create their own unique guest experiences. You can use our APIs to create something unique.

You can add all information about your services and facilities to the Digital Guest Directory. Then, you can create the Booking Systems that you need. To reinforce your brand, customize your Guest App with your logo and colors. Your app will be available to your guests in no time. You can respond to guests' inquiries, send them direct messages to inform them, and analyze the data to make better hotel decisions. They will be able to manage their entire stay with an easy-to-use app that provides real-time information. All this from their smartphones, and without downloading. You can centralize all guests' requests and monitor the status of each task from your staff's smartphone. To inform your clients about the status of the management, send them direct messages.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

Our smart devices integrate into your reservation system, automating access to save guests time and eliminate repetitive tasks for staff. We can show you ways to improve your business's efficiency and guest experience. We can send you a device to test in your hotel. This allows us to anticipate potential installation issues and different guest scenarios. Connect your PMS, guest communication platform, or check-in app to create your own guest experience. Please let us know the type of device you are using so that we can send you the right accessories. We will also make sure you have all you need to install it yourself or hire our team. Goki's easy-to-install system offers more features than the competition, at a lower cost. Our SmartDisc connects with any electronic lock and adds the option for mobile & code access. Our SmartLock replaces traditional locks and provides a contactless experience for guests at your property.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It provides hoteliers with a unique way of delivering a better guest experience. This will increase engagement and loyalty, and help them to regain their guest relationships. Guests can check in online, chat with the front desk, order room services, view menus, request extra towels, book shuttles, and much more without ever having to pick up the telephone. Reduce unnecessary paper clutter in your rooms and save money. On their own devices or in their rooms, guests can view the directory, menus and channel guides, as well as information about nearby attractions. Multi-language support allows guests to communicate with staff and improve their guest experience. Guests can now request room cleaning service on-demand, order extra towels, book shuttles, raise maintenance issues, set up wake up calls, and DND from their mobile device or in-room device. They don't need to call the front desk or go to the front.

Engage your guests in the same way that a movie engages an audience. Chatbot and Messenger web widgets for hotel websites. Get to know your website visitors. Allow them to chat with you while they are visiting your hotel's site. Continue communication after they leave. Every lead can be turned into a guest. Direct Bookings will save you time and make it easier for your staff. You can get to know your guests before they book a room. Before they arrive, get to know their preferences and interests. Send a special wine tour to a wine enthusiast or surprise an art lover by giving them complimentary tickets to a nearby museum. Communicate with your guests live. You can use social messaging (like Facebook Messenger or Whatsapp) as well as SMS texts to help them solve their problems, answer questions, and provide highly personalized and curated experiences. 13% of chat queries result in a direct booking.

Room service on your guests' phones. Features a booking and rental system, inventory management, upselling and analytics. Chat with guests in or out of the hotel using GuestBell. Upgrade your paper brochures and make them digital with GuestBell. Instantly share updates and special offers without the limitations of printed material. GuestBell provides individual order reviews to help you identify and resolve problems before they become negative OTA ratings. Post a beautiful flyer on the walls of the rooms, in the common areas or the front desk. The QR code is scanned by guests and they can start ordering immediately. Send automatically when a guest is added to system. Integration allows us to get user contact information from your PMS.

Reduce the number of front desk requests and wait times by over 25%. Save 56% on brand quality audits. Improve your NPS by more than 35% while simultaneously increasing your RevPAR. Your guests will be more engaged than ever before, with an increase of 60%. You will be able to respond quickly and accurately in just minutes. By leveraging a unique guest profile, which is constantly expanding, you can provide a customized experience to your guests. This allows for granular targeting and micro-segmentation. Revenue can be generated from within the hotel by up-selling, referring guests to nearby activities, partnering with promotions, and completing in-stay transactions. VenueLytics, a comprehensive AI-based guest experience platform and data analytics tool, dramatically improves guest engagement to make you more profitable. Respond to online and in-stay reviews and feedback instantly.

Allow lean hotel staff members to do the most important work in the most efficient manner. ALICE is an all in one platform that streamlines operations, communication, increases productivity, and improves guest satisfaction. All tasks and teams can be connected, tracked, understood and optimized...in one location. Smart and efficient task management and distribution will increase productivity. Transparency and visibility into all operations will help you make the best decisions for your hotel. You can use actionable data to hold specific hotel departments and individuals accountable. Hotel operations management platform that allows for improved communication, task management, guest satisfaction, and more.

Use m-hospitality’s transformative technology in your hotel to boost its performance. Offer personalized, unique experiences that surpass expectations. Digital solutions can help you build lasting relationships with guests. Streamlined operations and increased customer satisfaction will drive revenue growth. AI solutions from m-hospitality will elevate your guest experience. Offer unmatched experiences from pre-arrival through to post-checkout. Redefining satisfaction and embracing the AI revolution will help you meet real-time needs, satisfy guests, and improve your hotel's service. With m-hospitality’s loyalty solution we redefine guest experiences, elevate guest journeys and offer flexible vouchers redeemable throughout your hotel. Create cherished moments for hospitality's future by customizing perks to devoted guests.

Hudini is a mobile key and contactless check-in solution that has been deployed by hotels around the world. The seamless experience allows guests upload their required documents, input payment method and receive a key digital directly on a smartphone app. This efficient check-in allows guests to bypass the front desk, and go straight to their rooms, reducing unnecessary contact. Smart interactions and intelligent automation are the tools we use to create the best possible guest experience. Manage guest bookings even before guests check in. Hudini creates smart profile for every guest who has visited a property. It learns from previous guest behavior and personalizes everything from hotel transfers to the right type room.

One web app that provides a powerful platform for the guest experience, from pre-stay through to post-stay. All in one place, you can connect and link restaurant, taxis and food delivery services, attractions, bike rental, and other booking systems. Your guests will be able to access everything they need while on their trip. Before they arrive, guests can check-in and get all the information about their stay. So, guests can focus on looking forward to their stay. You can connect different software systems to your DigitalGuest platform to manage bookings in the restaurant, and all the fun activities. You can easily place the link from your software system behind the button. We've created an open API to make it possible for you to integrate everything and use DigitalGuest across industries. No matter where they are in the guest journey, guests can find out all about their stay.

It's easy to submit a service request. You can schedule a service request, or browse special services during your stay. These requests can be made using the hotel's mobile browser or on the hotel's in-room tablet. Mobile convenience is now possible. You can control the lights, fans, ACs, and other appliances using your mobile phone or tablet in your room. Your mobile can be used as a remote control for all IR devices within the room by installing our IR blaster. There are many features that the hotel can provide, including shopping recommendations, taxi services, and places nearby. Chat is available for guests and staff communication. There is no need to ask for or carry room keys. Your mobile phone can be your key throughout your stay.

EZStay™, a contactless system for managing guests in the Hospitality sector, is a guest management system. A powerful admin console is bundled with a guest app for hotels. This allows hoteliers to digitize the entire guest experience, including concierge, housekeeping and table reservation. EZStay™, which you can personalize with your brand, can be customized digitally with terms and conditions, and invoices. This will allow you to offer sustainable hospitality. EZStay™ also allows you to slice and dice data with intelligent analytics on key performance indicators like ADR, RevPAR and Occupancy Rate. This is a great way to ensure revenue assurance. The powerful AI engine at its core allows you to drill down KPIs by property or clusters, country, and based upon what is most important to your needs.

Altitude is the smart, all-in-one platform for smart hotels. We make it easy by giving you the building blocks that will allow you to succeed. Empower We aim to reduce manual management and empower the hospitality industry in achieving results in all areas of their business. We believe that success doesn't require expensive equipment. It's all about providing thrifty solutions that capture the guests and drive growth. Escalate Easy solutions that allow guests to choose their stay experience will maximize your potential to increase your business's profitability. Your guests have the power to increase revenue by offering upsell & cross-sell, ordering services and direct bookings. Engage You can communicate with your guests anytime with real-time communication tools like SMS messaging, push notifications, and ordering service requests. Our web portal and contact-less mobile tools make it easy for guests to explore your hotel prior to their journey begins.

All-in-one tool that facilitates the entire digital guest experience pre, during, and after stay. Avoid waiting in lines by using Pre Check-in and Express Checkout that are contactless. Mobile Key is also available to allow guest room access. Guests and staff can communicate seamlessly to answer any questions or requests. To personalize your room amenities and meals, access in-depth Eat and Stay preferences before guests arrive. Send promotional messages about spa, dining and other services to guests. All services, including in-room dining, spa, and activities, can be displayed. Guests can also book through their mobile devices. Facilitate hotel guests to book services such as yoga, golf, and more. This will create upsell and cross-sell possibilities. To avoid food allergies, guests can scan QR food labels and menu items. Prefme Partner Listing: Showcase hotel room types, restaurants and offered services.

All-in-one engagement platform that allows hotels to increase revenue, improve customer satisfaction, and drive loyalty at every stage of the guest journey. Pre-arrival surveys and commission-free upselling help you and your guest design the perfect stay. Pre-arrival revenue can be increased by one-click upgrades. Your guests will also feel more excited about their stay. In-Stay allows guests to provide feedback and messages while they are still on-site. This helps you improve service and recover customer satisfaction. Guests can log in to WiFi, scan a QR code and leave feedback. You can also communicate directly with them via SMS or WhatsApp about their experiences. Guests will be impressed by the simple surveys that are available right after their stay. A full suite of analytics and reputation management tools allows you to make better strategic decisions, improve guest satisfaction scores, and remain top of mind on review sites.

More than ever, travelers are looking for contactless experiences. Whistle is now available for your hotel. Whistle's contactless hospitality software has been rated #1 by HotelTechReport. It is trusted by more than 10,000 hoteliers around the world. The Whistle dashboard is easy to use and drives more bookings. It digitizes check in, enhances guest experiences and scores high on the guest satisfaction scale. It streamlines operations and integrates with 50+ property management software systems. Try Whistle Free! Travelers are now more demanding contactless experiences and instant communication with their hotel. Whistle's simple-to-use dashboard helps you make more bookings, digitize check-in, improve guest experiences, streamline operations, and much more. Artificial intelligence chatbot designed to personalize and drive more bookings, enhance guest experience, and drive more sales.

Orana is a leading SaaS provider for Hotels, Motels and Boutique Hotels. We provide the best Hotel Compendium App i.e. This is nothing more than a digital Guest Welcome Book that will help your visitors and enhance their experience with you. This digital welcome book offers a great alternative to the old printed compendiums. It provides all the information visitors need about your hotel, nearby places, food etc. They can access the app on their mobile phones. This Digital Hotel Compendium has many benefits, including: You can access it from anywhere, attractive user interfaces, fully contactless solutions, unlimited information updates and individual access for every customer. It is also environment-friendly, offers guest messaging in multiple languages, provides notifications, dials contact numbers and views web pages.

Ensure that guest communications are available 24 hours a day. You can send and receive messages to hotel visitors using a plug-in called live chat. You can answer guest questions at any hour of the day or night with messaging automation. All messaging apps can be merged into one inbox (email, SMS, Facebook Messenger, WhatsApp, and email). You can respond immediately to guest inquiries, delegate to other team members, and keep track of conversations. Give the information guests require for each phase of their stay. This is a great tool for cross-selling. Segment & manage guest profiles. Based on group size, arrival dates and other metrics, you can schedule personalized messages and promotions for your guests. Reach the right guest at exactly the right moment. Get PMS connectivity. Create a personalized and targeted guest experience that is messaging-first. Instantly connect with your guests via their preferred messaging app.

After check-out, guests can leave feedback to the group. This gives all staff a transparent view about their stay. Guests can send a welcome message, thank-you message, and a WiFi username/password via guest whatsapp. Guests can now use their WhatsApp to contact the staff and management with any queries or concerns. This allows staff to perform service repair while the guest is still at their hotel. This ensures that there are no negative reviews in the online review. Customer delight is only possible when you have a clear view of your customer and their needs. To create a shared view of your guest, you and your team will join an internal chat group. You will be able to see all guest preferences in the chat group, even before the guest checks in. You can now complete the pre-checkin before the guest arrives. Guests can simply walk in, receive their key, and then head to the room. There are no waiting times, no queues, and no wait times.

Allow guests to check in using their own phones. This will help you overcome staff shortages and give you more time to explore the hotel's amenities. Zaplox's custom-branded guest app keeps guests safe and reduces operational costs. It includes mobile key, mobile check-in/checkout and mobile payment. Zaplox works closely with other vendors of hotel systems to provide seamless integration with the leading PMS and BLE locks, as well as other payment systems and hotel solutions. Your hotel will enjoy a lower cost and a faster deployment. Zaplox has the solution for you, no matter if your hotel is a city resort, casino, or other type of establishment. Our contactless guest solutions, including mobile check-in and key cards, are highly adaptable and suitable for both large hotels chains and independent hotels. Guests don't have to wait in line at the front desk. They can check-in quickly and print their key cards using the Zaplox kiosk. It is available 24 hours a day.

Hoteza Web makes guests' stay more secure by reducing face-to-face interaction with hotel staff. Chat allows guests to ask questions, express their needs or provide feedback. PMS guest profiles syncing and personal app links, guest bill posting and easy integration with service optimizing systems, room control, and much more. You can easily schedule a room cleaning, or order extra pillows. You can book a table at a hotel's restaurant or check out the SPA center. You can easily display the check-out details, including the bill, to your guests. This will allow them to avoid the long queues at the reception. The built-in Messenger allows for easy communication with hotel staff. All questions are answered quickly. QR codes can appear on any printed or electronic media in the hotel. Display them, for example, at the front desk or in the elevator.

Know your guests' preferences. Make data-driven decisions. Your hotel can achieve unprecedented levels of excellence. Triparound X can help hotels promote and manage ancillary services, both onsite and onsite. Triparound X allows hotels and front-desk/concierge staff to instantly view availability and book experiences such as tours, rentals and spa treatments. Triparound X can help you increase your revenue, capture valuable information about sales trends, and drive customer engagement and satisfaction. Your guests will be excited. You can create memorable experiences for your guests with just a click. You can create unforgettable experiences for your guests by creating sailing trips in beautiful waters, daily tours through picturesque villages, and hiking adventures in stunning landscapes. Enjoy the most amazing experiences. Book Now

All in one dashboard, your brand will appear on the guest app. Open doors, summon the elevators, check room occupancy, set temperature and manage indoor air quality. You can also crash a party and offer contactless selfcheck-in. All this is possible with one dashboard, using a single API, and across 300 device manufacturers. Lynx automates temperature control for Nest, Ecobee and Honeywell thermostats. Reduce your risk by offering your customers software that will accommodate their preferences. Lynx offers powerful workflow automation, automated messaging and chat. This can reduce your operating costs up to 30%. Know when guests check-out and housekeepers complete their tasks in real time. Automating gap day and monetizing early checkout/check-in can increase revenue by up to 11 percent. Our white-label app is not required by guests. Lynx collects the email addresses of the guests to drive direct bookings.

Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality.

Our chat-based concierge can triple your customer service response times. It automatically routes requests and makes reservations for immediate fulfillment, leaving your support team free to handle more complex requests. Personal conversations on multiple channels will help you build relationships with your guests during and after their stay. You have full control over all areas of your property. This allows you to easily access and manage micro and macrosystems from one location. We assist your team to quickly adapt to the new system with on-site tutorials and informative onboarding walks.

Digital key solution that is reliable, ultra-secure, and tailored to the guests. It is also efficient for you. Improve the experience of your guests and reduce the workload for your staff. We ensure that our digital keys are the most reliable and performant in the industry by testing them in our robotics lab. This means happier guests and less stress for your staff. We can support you with your digital key solutions, whether you use our app, or your own. Openkey is best integrated with your property-management system, although this is not mandatory. OpenKey is the leading independent digital key provider for the hospitality industry. Our team has extensive experience in providing hotel technology solutions. We strive to deliver the most cutting edge, user-friendly and reliable solutions to enhance the experience of your guests and streamline your operations.

At the Concierge Desk, every second counts. Guests want quick information and too many steps can slow down guest service. Concierge Suite provides an intuitive Concierge task log and advanced workflow to help you keep track of your guests. Concierges are multi-taskers. You will be more productive if you can organize your task log according to your preferences. Our service makes it easy to complete your tasks in a few clicks. Save your favorite routes and create custom directions. Locate local businesses, view maps, and get directions. These can be shared with your guest to help them get to where they need to go. You can send text messages using the system's trackable texting feature. To stay in touch, communicate with your guests and view historical messages. Print-on-demand document libraries with e-send are a great way to save paper. Fresh custom confirmation layouts keep your team up-to-date and on-brand.

SALTO is the global leader in access control for hospitality. Our smart keyless, wire-free security gives you the ultimate control and blends seamlessly into your hotel design. SALTO, a leading provider of advanced technology, has given property owners and managers new ways to manage staff and protect assets, as well as secure guests. Every hospitality business faces a unique challenge when it comes to combining easy access, digital keys, and smart rooms with unified property-management systems that protect people and assets. This is true for luxury and midscale hotels, independent and large chains, cruise ships and convention and conference hotels. SALTO has developed advanced, aesthetically designed electronic access control systems for the hospitality industry. From back-of-house management to guest room management with one system that is easy to use.

With keyless entry, we help hospitality providers save money, deliver and earn more. Use your smartphone, online check-ins, chat, surveys and more to help your guests get to their rooms faster. With every door opened, you will see happier guests, improved staff engagement and increased revenue. Every time you open a door, enhance your guests' experience. Our 50+ partners offer optional guest services. Choose ASSA ABLOY Global Solutions or Dormakaba for a seamless experience. Let us help you deliver a keyless experience to your customers, connect all relevant partners in technology, and save time. FLEXIPASS, a global technology firm that specializes in providing keyless door-opening systems to the hospitality sector, is a specialist in keyless solutions. Every time a door opens, guests can access your services. Make your PMS service and guest communication stand out.

In the new age personalization, guest expectations can be met. Guestext exceeds their expectations! Communication has never been easier. Hoteliers can establish a personal relationship with their guests using guestext even before they arrive. Our opt-in messaging platform allows you to create total guest satisfaction and build guest loyalty. guestext is a mobile connection that allows hotels to communicate with their guests. It enables them to provide better guest experiences and a two-way mobile connection. Hotels can send text messages to individual guests, groups of guests, or all guests who opt-in to guestext. Hoteliers can communicate with their guests before, during, and after their stay. guestext creates guest relationships that will bring repeat business, increase income, and give feedback to guests. Hospitality statistics show that 78% of guests prefer text messaging. Texting is faster than email and phone, and allows guests to connect instantly.

Criton is a platform for guest engagement and integrations that simplifies digital transformation at hotels. It helps operators save money, engage with guests, and drive more revenue. You can create your own Hotel Guest App with Criton to reduce touchpoints, make it easier for guests to find what they need and save money. Increase revenue and sell additional services and facilities. Your guests will be able to access everything they need pre, during, and after their stay with an app. Your hotel app will allow guests to view photos, find dining options, follow you on social media and book facilities and services. This will increase upsell and RevPAR. You can easily promote offers and keep your guests informed with location-based push notifications. If you own multiple properties, guests can view all branches and browse amenities to make a booking.

Oaky's robust software for upselling is a great tool for your hotel at all levels. Oaky is available for you to explore. You can also contact our sales team for a tour. We would love to show you how it works. Oaky allows your guests to select the services and products they value most. The positive impact of personalized upselling, which is based on data and sent at the optimal times, has been proven to positively impact ROI. Oaky harnesses automation to increase revenue per guest while not burdening your operations. Oaky improves guest experience and drives incremental revenue via targeted upselling. Oaky automates pre-arrival communication with guests at optimal times between reservation and arrival. This has been proven to have positive effects on conversion. Oaky makes your hotel feel more welcoming by providing guests with access to the latest add-ons and upgrades during their stay. Oaky helps increase conversions of direct bookings, and decrease cancellation rates.

Contactless mobile everything supports social distancing, including check-in, room ready messaging, room keys and ID verification, check-out and check-out. All this is possible on guests' smartphones. Once their room is ready, guests receive an automatic text message alert. They simply pick up the room key or their mobile keys and head to their room. Streamline check-in and checkout, make it easier for guests to order food, increase staff productivity, and improve the guest experience. Mobility is becoming more popular as a way for properties to cut overhead and provide guest self-service options. rGuest Express Mobile makes it easy to improve service without having to hire additional staff. Hospitality leaders are improving guest service and reducing overhead by offering guest self-service options. With rGuest Express Mobile, you can enhance the guest experience without increasing your staff. Allowing guests to bypass the front desk to go straight to their rooms after a long journey.

Kipsu's solution has been used by over 2,700 properties, management teams, and brands. It gives hotels an organized and intuitive way of communicating with guests via messaging. From any device, team members can delegate, prioritize and respond to guest messages via a single inbox. Chatbots are not popular with guests, according to research. Kipsu's sole focus is to facilitate human interaction between staff members and guests. This eliminates unnecessary blunders that can be caused by chatbots and automated messaging. Kipsu places service professionals at the heart of the guest experience. Digital messaging makes it easier for guests to communicate with you about their stay and reduces anxiety. Kipsu helps to route calls and traffic to messaging from the front desk, allowing staff members to better prioritize and delegate guest needs.