Akia Description

The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them.

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Company Details

Company:
Akia
Year Founded:
2018
Headquarters:
United States
Website:
www.akia.com/solutions/guest-experience

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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Customer Support
Phone Support
24/7 Live Support
Online

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