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Description
This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.
Description
Our innovative smart devices seamlessly connect with your reservation platform, streamlining access and reducing the workload for your staff, all while enhancing the experience for your guests. We would love to demonstrate how our solutions can elevate your guest services and boost your operational efficiency. To facilitate this, we can send a device to your hotel for you to test out, allowing you to explore various guest scenarios and address any potential installation challenges in advance. By integrating your property management system, check-in application, or guest communication tools, you can tailor a unique guest experience. Please inform us of your current setup so we can provide the appropriate accessories and ensure you have all you need for a straightforward self-installation, or we can offer our expert assistance if preferred. Goki's user-friendly solutions not only exceed what competitors offer but do so at a more attractive price point. With our SmartDisc, you can connect to any electronic lock, enabling mobile and door code access, while our SmartLock replaces outdated locking systems, providing a completely contactless experience for your guests. Ultimately, adopting our technology will not only enhance security but also elevate the overall satisfaction of your guests during their stay.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Clock PMS+
No
Cloudbeds
No
Facebook Messenger
Yes
Infrasys POS
Yes
LINE
Yes
Mews
No
OPERA Cloud PMS
No
Preno
No
RMS POS
No
Shiji Daylight PMS
No
Integrations
Clock PMS+
Yes
Cloudbeds
Yes
Facebook Messenger
No
Infrasys POS
No
LINE
No
Mews
Yes
OPERA Cloud PMS
Yes
Preno
Yes
RMS POS
Yes
Shiji Daylight PMS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$6 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Alliants
Founded
2009
Country
United Kingdom
Website
www.alliants.com
Vendor Details
Company Name
Goki
Country
Australia
Website
www.gokitech.com
