Best IVR Software in China

Since 2005, ingover Group has been a European SaaS publisher and telephone operator. It is a true expert in business telecoms and has been offering Ringover since early 2018, a voice-video-chat-sms and call centre communication solution, 100% Cloud, to 10,000 users. Ringover integrates with business apps and provides real-time statistics. This makes it easy to manage business communications in just few clicks. Our keys: End-to-end technological expertise, an easy-to-use interface, and support at every stage. Ringover makes it possible to communicate with your business from anywhere in the world using smartphones or PCs. All you need is an internet connection.

Cognigy is a global leader for conversational AI automation in contact centers. Cognigy.AI is a low-code platform that allows enterprises to automate employee and customer communications with intelligent chatbots and voice commands. Cognigy.AI provides superior user experiences and reduces support costs. It also integrates seamlessly into backend systems. Cognigy.AI can be used in SaaS or on-premise environments. It supports conversations in any language, on any channel, including phone, SMS, and mobile apps. Cognigy has many clients worldwide, including Daimler, Bosch and Lufthansa. Learn more at cognigy.com.

Virtual IP PBX (Private Branch Exchange), or Phone System Appliance – CompletePBX is the heart and soul of Xorcom's hardware and software telephone systems. It's built on top of Asterisk and Linux platforms and is designed for stability and high performance. CompletePBX was built from the ground up to offer ease-of-use, advanced features, and security at all levels. Get a fully functional, free CompletePBX 5 virtual machine evaluation now! CompletePBX certification training is available online for free. It will guide you through the basics of the system. You can save a lot of time and effort if you do it yourself. We can help you get there quicker.

Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.

Tresta is a virtual telephone system and mobile app that transforms any smartphone into a business phone. Tresta makes it easy for your business to communicate more effectively and smarter with unlimited calling, texting and powerful call management tools. Tresta costs just $15 per month and offers all the features that you need to make your business shine. There are no contracts, premium features fees, per-minute costs, hidden charges, or hidden fees. Tresta is free to try for 30 days. Tresta's mobile app is simple to use and allows you to use both your business and personal numbers on one phone. This allows you to keep your personal and professional lives separate. Tresta's virtual telephone system gives you all the tools you need for professionally routing and managing calls so your business can look its best. Tresta allows unlimited calling, texting, and powerful call-management features all for a low price.

CallCenterHosting's cloud-based solutions are rich in advanced features that will help you achieve business success. The efficiency of a dialer is crucial to the success of a call centre. The number of available agents and the size of the outreach required will determine the suitability of dialers. Cloud-based call centers that provide the right tools and information to help agents negotiate with customers. Cloud has revolutionized the call center industry. It has introduced many innovations that have made it possible for agents to communicate with customers using the right tools and information. To communicate with your customers and to endorse your products and services, you can use virtual and toll-free numbers. To achieve business success, you must maintain good communication with customers. Companies seek ways to make their customers feel connected to them in a way that is easy for them.

Increase customer engagement by using a business phone system that combines all your calling and SMS needs into one app. Apps are available for personal and business use. Individuals who have multiple phones and want to manage all their business phone communication on one automated platform, which is synced between all of their devices. Start your small business and save thousands on a new phone, phone plan, or phone number. We offer a lightweight CRM with IVR attendants, SMS campaign features and more. Textr Team is a great solution for sole proprietors and freelancers who wish to call and message their clients on a single automated platform. Textr Team allows you to reduce your communication costs by adding your collaborators. Your team's success depends on the digital tools they use. Our outbound features allow your reps to focus on closing leads and focusing on clients.

The DENmaar Guardian allows you to explore and check the status of your account. The DENmaar Guardian provides a suite services that are designed to improve financial results and provide measurable ones. Our behavioral and mental healthcare providers can achieve optimal economic results with our automated RCM and advanced insurance billing. Patient scheduling is crucial for operational efficiency, reducing the number of missed appointments, and ensuring patients are seen quickly. When evaluating the quality of a scheduling system, you should consider DENmaar's scheduler. DENpay allows you to collect payments while remaining HIPAA compliant. Practitioners are responsible for keeping their patients' medical, financial and personal information secure. Patients are continuing to bear an increasing burden of medical expenses, including deductibles, insurance premiums, and other costs. Medical EHR software that is user-friendly and advanced, specifically designed for behavioral health.

Alvaria CXP empowers you to take more control over your customers' IVR experience. Alvaria CXP Pro provides all the tools needed to design, build, test, deploy and report on your self-service applications. Alvaria CXP Pro applications can be easily exported and integrated with all third-party and Aspect contact center solutions. Design, development, and deployment of omnichannel solutions including chatbots, mobile web, and social chat. This package is essential. Alvaria CXP can be used as a standalone tool for development and deployment, or it can be bundled with Alvaria Prophecy, an Enterprise-class IVR platform that delivers both inbound Modern IVR support, CXP Pro.

Personalize customer experiences using data from your CRM, Helpdesk, or other SoR. Automate outbound dialing to provide proactive support and lead engagement at any size. Smooth customer journeys that are seamless and easy to use. Automated voicebots, IVR, and messaging can help customers assist themselves. Simple, intuitive tools can create any customer experience. Add pre-built babelforce functions into your workflows to automate key tasks.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

SmartAction combines the best-of-breed technologies with services to deliver conversational AI as an entirely managed experience. We have more than 100 customer deployments and know a lot about automating conversations that drive engagement. You shouldn't trust your CX to anyone less. It's easy to build and manage a virtual agent. We do it all for your convenience. The SmartAction CX team will support you at every stage of the conversational AI journey, including the design, implementation and continuous optimization. SmartAction tailors each customer interaction to ensure the best natural language understanding (NLU), and achieves the highest accuracy. This allows our intelligent virtual agents perform at the same level as live agents, sometimes even better.

A cloud-based call center solution can increase talking time by up to 30% It includes automated call distribution, IVR system and call campaigns with 3 dialing modes (Preview Power, Predictive), mini CRM, call scripting, quality control, reporting, and more. Voiptime Cloud Contact Center software is trusted by more than 1000 users!

Kunnect offers high-quality hosted call center software that will help you run your business smoothly. Kunnect is the best Hosted Call Center Software on the market today. Our Amazon cloud-based solution covers all your call center software needs and telecommunications requirements anywhere on the planet. Kunnect's XVP – Hosted Call Center Solution is an affordable and simple to use predictive dialer that integrates CRM scripting. This allows customers to be more productive, reduce operational costs, improve customer satisfaction, and increase productivity. Our solution is used worldwide in call centers and empowers at-home agents. Kunnect's cloud-based predictive dialing system supports structured, automated right party contact. This will ensure that you keep your promises to customers and keep in touch. Predictive dialing and preview dialing modes are available for greater flexibility and productivity. Post-call actions such as printing invoices or lead sheets.

3CLogic is a leading cloud contact center platform that modernizes enterprise communications with employees and customers. The solution is built on Amazon Web Services (AWS) and offers advanced and scalable speech-enabled solutions for leading CRMs such as SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. 3CLogic has five continent-wide deployments and a growing client base of Global 2000 clients. It drives digital transformation through improved CX, organizational efficiency, reporting insights, and dynamic IVR, CTI and AI.

Secure automated payments for your customers by text and phone We integrate easily with your gateway and customer information. Proactive automated outbound campaigns that include voice, text, or email messaging will keep your customers informed. Inbound and outbound automated surveys via phone can provide real-time customer feedback. Your customers will love the self-service automation you offer. We do all the heavy lifting so you can have happy customers. Our Managed Communications Platform as a service (CPaaS) is the Compass Automation Platform. It provides a secure environment for voice or text applications. We refine it to meet your needs. We manage all aspects of application management, security, and carrier management for you, so your IT team can focus on your business.

Voicent's IVR software is easy to use, installs quickly and is low-cost. IVR Studio makes it easy to integrate business and increases flexibility. Voicent IVR Studio, built on internet standards, is extensible. It can integrate with existing websites or custom-developed Java classes. This allows independent developers to customize Voicent IVR solutions to meet their business needs. Voicent software is a one-time purchase that you can keep for your entire life. There are no monthly fees and no per-call charges. This means you get the highest Return on Investment (ROI) as well as the lowest Total Cost Of Ownership (TCO). An IVR business phone system can be used to eliminate repetitive questions and direct calls to live agents. Automated calls to available agents can be sent to reduce the call waiting time.

We are more than technology. We are focused on delivering real business results and providing ROI and metrics that have an impact. Our goal is to help you navigate complex and highly-regulated industries. DialConnection provides a complete, integrated, end to end solution to improve your contact center's performance. Our user-friendly interfaces, simple management tools, and intuitive interfaces make it easy for companies to reach customers and accounts while still maintaining compliance. You can tailor your options to meet your business's needs and scale with your business's requirements. DialConnection automates your customer contact center communications, eliminating uncertainty, complexity, and risk. Our solutions give you the data management capabilities to make efficient, effective decisions about your call strategy.

Pronexus VBVoice™ is a software that allows you to create your own IVR solutions. Drag-and-drop rapid IVR application development toolkit that integrates Microsoft® Visual Studio. COMING SOON: Buy a turnkey application built by our developers that features Pronexus' VBVoice. Our prebuilt IVR systems are fully customizable and can be customized to fit your needs. VBVoice 11 is the latest release of Pronexus VBVoice IVR Toolkit. It synchronizes Pronexus offerings with support for Microsoft Windows®, Windows Server®, 2016 R2, and Microsoft®, Windows®. VBVoice 11 comes with VisualConnect™, Pronexus’ product that allows dual-channel application development.

Softdial Contact Center™ is Sytel’s flagship suite of feature rich contact center applications and service. It is currently driving 50,000+ customers in 50+ countries. SCC's robust APIs can be customized, adapted, and white-labeled in order to meet any business needs. SCC manages all communication channels, including voice, chat, emails, and messaging, automatically blending and balancing contact between all agents, queues, and campaigns using its Automatic Session Distributor.

Database Systems Corp. (DSC), has been providing call centre technology and computer software solutions for businesses and organizations since 1978. Telemation, our CRM software, was created on the principle that timely information, presented in a professional way, is key to any business. In this dynamic business environment, flexibility is equally important. This concept was the basis of our contact center software. Telemation software is used by many call center managers with changing and unique requirements. Telemation is the best choice when you need to quickly set up a new program, or modify existing campaigns. Telemation has CTI capabilities with our call center phone system that features outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response. Our phone system also supports Text to Speech capability.

Ameyo Engage, the only cloud-based call center software, focuses on customer service and engagement. It is suitable for all businesses. Ameyo Engage empowers businesses to take control of their operations. It allows them to make faster changes to Customer Interaction Initiatives and engage employees. This results in better customer service, increased sales & collections, and ultimately loyal customers and happy employees. Ameyo has been ISO/IEC 27018 Certified, ISO 27001 Certified, and PCI-DSS compliant.

Cloud contact center software for your business. Vonage contact centers transform communications within and outside your company. Salesforce users can integrate our Salesforce contact center solution (formerly NewVoiceMedia), to provide great customer and agent experiences. We also offer other cloud contact centers for every business size and need. Vonage seamlessly integrates contact center with unified communications, allowing you to have all your communication needs on one cloud platform. Our deep integration with Salesforce allows you to leverage all of your Salesforce capabilities and data to personal address customers and make more effective calls. Automated, informed and faster routing decisions can be made based on any Salesforce object. This ensures that the right agent is speaking to the right customer. Give your agents everything they need for great conversations.

Humach can help you find the right combination of services for your business, whether you need to outsource customer support or sales operations, create new CX solutions, and automate self-service strategies. Humach makes it easy and cost-effective for businesses to outsource services and improve service quality. We combine award-winning digital and live agents with powerful contact center technology to make it easy for businesses to focus on what is important: customers and their success. Our agents are highly skilled live agents who love to delight customers and provide exceptional customer service. AI-powered Digital Agents provide faster, more satisfying experiences through natural interactions with customers. This frees live agents from repetitive, costly tasks, 24/7/365.

Our experts will create and implement a drip that is tailored to your business' needs. With a click, users can schedule any type message on a drip. To automate your marketing messages and drive sales, send voicemails, text messages, emails and phone calls. Our virtual sales assistant will respond to phone calls and SMS messages. She will also handle common tasks like setting appointments, opting out, answering questions, and so on. It is easy to objectively measure the results of multiple campaigns that have different goals and schedules by creating multiple campaigns. After consulting with you, we will create a custom campaign that meets the needs of your prospects. AI is used to process inbound SMS messages. We can reply, opt out or re-schedule customers. Post leads easily to the system. For accurate reporting, update conversion data for leads. Our powerful reports provide insight into the performance of your campaigns.