Best IT Management Software for Jira Work Management

Optimize IT Management with New Relic: Empower strategic oversight and elevate operational excellence. Transform your IT management approach with New Relic’s advanced observability platform, offering unmatched visibility and control across your IT landscape. Designed for software engineering practitioners, our solution integrates data from all systems, providing a comprehensive view to streamline operations, support informed decision-making, and drive key business outcomes. Monitor performance in real-time, resolve issues proactively, and optimize resource allocation with actionable insights. Strengthen collaboration between IT and business units, align technology investments with strategic objectives, and confidently navigate the complexities of today’s IT environments. With New Relic, IT management becomes a strategic asset, enabling growth and innovation while sustaining operational efficiency.

SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

Miro helps you keep your team's minds in sync. Miro is a virtual whiteboard and remote collaboration tool that helps cross-functional teams collaborate more effectively to create great things. Miro isn't a video conferencing tool, and Miro doesn't try to be. Miro's goal is to provide a platform for teams who work most effectively across areas, geographies, timezones to get more out of their ideas when they can't all be in the office together at the same time. It includes over 200 pre-made templates to capture and visualize ideas, collaboration tools like comments, chat screen sharing and video chat and integrations with popular business tools. Miro AI is your team's ultimate boost, empowering you to unleash your creativity and productivity like never before. We are your launchpad to the future, providing the assistance you need to bring your next big idea to life. Let Miro AI help you unlock the full potential of your team's innovation and collaboration capabilities.

We provide organisations with a digital workplace they can call home. Claromentis has expanded the capabilities of the traditional intranet. It allows people to access information, communicate with and collaborate with coworkers, streamline business processes and learn new skills. Our digital workplace software connects teams to each other and their work, regardless of where they are located. Our software connects all the tools your team needs to do their job effectively, regardless of whether they are located in an office or completely remote. We are trusted by top brands around the world, including household names such as Virgin Care, Legal & General and Crabtree & Evalyn; non-profits like SeriousFun Children's Network and innovative tech companies such as Boost.ai.

You know that you could be testing more to catch bugs earlier, but QA testing can take a lot of time, effort and resources to do it right. MuukTest can get growing engineering teams up to 95% coverage of end-to-end tests in just 3 months. Our QA experts create, manage, maintain, and update E2E tests on the MuukTest Platform for your web, API, and mobile apps at record speed. We begin exploratory and negative tests after achieving 100% regression coverage within 8 weeks to uncover bugs and increase coverage. The time you spend on development is reduced by managing your testing frameworks, scripts, libraries and maintenance. We also proactively identify flaky tests and false test results to ensure the accuracy of your tests. Early and frequent testing allows you to detect errors in the early stages your development lifecycle. This reduces the burden of technical debt later on.

Project management is as efficient as it gets. Zoho Projects, a cloud-based project management software, helps you plan and track your work efficiently. It also allows you to collaborate with your team from anywhere. To get things done on schedule, plan your project activities, assign work, manage your resources, and collaborate better with your team. Gantt charts can be used to create your project plan and track your tasks. Zoho Projects helps you keep track of your key tasks and their dependencies and shows you any deviations from your planned progress. Reduce time spent on repetitive tasks. Our project management software is easy to use, no matter how complex your process is. It has a drag-and drop interface that makes it easier to create and deploy new automations. The Projects timesheet module allows you to log both billable and unbilled hours. You can record every minute of your hardwork, manually or with timers. Our built-in integration with Zoho Invoice generates invoices.

Software testing must be centrally managed and visible from conception to production in order to make software releases more secure and faster. Tricentis qTest enables teams to collaborate and ship faster, with less risk, by unifying, managing, and scaling testing across the enterprise. Robust testing includes a variety of testing tools, teams, test types, and testing methods. Tricentis qTest combines them all so that teams can release more confidently and reduce risk. It also helps identify opportunities to move faster - collectively. Automate more testing, increase the release velocity, and bring together teams throughout the software development process. Native DevOps integrations such as Jira, Jenkins and GitHub keep QA and development in sync. With a full audit trail, trace defects and tests back to development and requirements. Align teams with cross-project reporting.

Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities

Project Insight (PI), a modern project and portfolio management software, can aggregate and report on all projects in your organization. PI consolidates your work, projects, and tasks in one online platform that you can customize to suit your business needs. PI is ideal for companies with complex project management requirements such as budgeting, scheduling, time-tracking, and capacity planning. However, PI is easy to use and customizable, which allows them to provide exceptional customer service. You can easily combine data from key CRM, accounting, DevOps and support software to give stakeholders real-time insights into your project. The FREE version of PI lets you start quickly and grow as you go.

Creative Social Intranet offers powerful intranet solutions that ensure faster on boarding and deeper engagement of employees. Our social intranet platforms are not only easy to use and web based but secured upon quality servers. One can choose either local or cloud based server or get the best features of both through a hybrid solution. A one stop solution for all sized companies from 0-100 to 10000+ employees.

HeadSpin's global cloud of devices enables mobile and web testing on thousands upon thousands of SIM-enabled phones. These devices are located in more than 100 locations across the globe on real WiFi and carrier networks. No simulation or emulation. No SDK is required. The HeadSpin Appliance provides a secure, portable, temperature-controlled enclosure for a wide variety of compatible devices, and allows RF access to the local WiFi or carrier network. You can deploy on-prem, in a cloud or anywhere else. HeadSpin provides the data and AI-powered insights that you need to ensure flawless digital experiences for your customers. This includes code and packet analysis, machine learning, computer vision techniques, and machine learning. To troubleshoot errors, crashes, SDK bloat and system resource issues, you can dive into the client-side performance.

Backlog is a collaboration and project management tool that teams can use to increase productivity, visibility, and simplify project tracking. To release high-quality projects faster, development teams can collaborate with IT, Marketing, and Design. The core features include Gantt Charts and Burndown Charts as well as Issues, Subtaskings, Watchlists, Comment threads. Version control, File sharing, Wikis and Bug Tracking are all part of the core. You can update your projects anywhere with the iOS and Android apps.

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Visure Solutions, Inc., a leading provider in requirements management tool suites, offers a comprehensive collaborative ALM Platform to system engineering industries. Visure's value proposition includes the complete innovative technology in key functions: standard compliance with safety-critical and business critical systems. - Traceability and Requirements Management - Test Management - Issue and Bug Tracking - Risk Management - Collaboration Management - Centralized data base, Review/Approval process - Certification Management (Support for many Standard Templates ISO26262, IEC62304 and IEC61508, CENELEC50128), DO178/C FMEA, SPICE, CMMI, CENELEC50128, CENELEC50128, DO178/C. + Tool Qualification Package - Configuration Management, Baselining and History Tracking, Requirements versioning - Dashboards + Report Customization - Integrated with DOORS and Jama, Siemens Polarion. PTC, Perforce. JIRA. Enterprise Architect. HP ALM. Microfocus ALM. PTC. TFS. Word, Excel. Test RT, RTRT. VectorCAST. LDRA.

Email solution for fast-moving teams. We understand how difficult it can be to find an affordable, reliable email service. Mailjet is the ideal solution for you. Our advanced features will help you grow your company at a very affordable price. Passport, our email editor, allows you to create beautiful responsive emails in just a few mouse clicks. You can choose from a variety of templates, or create your own design. Mailjet's Collaboration Toolkit allows you to collaborate on the same campaign or email template in real-time to improve your team's efficiency. You can drastically reduce the feedback cycle by using commenting and approval workflow features to speed up. To send the right content to the right customers, personalize each email by segmenting your contact list and collecting customer data. It's easy for each recipient to feel special. You can optimize the performance of your campaign by integrating real-time statistics with every sending.

TestRail's web-based software test case management allows you to efficiently manage, track, report, and report on your software testing. Team productivity can be boosted with real-time insight into testing progress. TestRail's intuitive interface allows you to collaborate with others using comments, attachments, and feedback loops. Create personalized to-do lists. Get email notifications. Forecast test completion dates and estimate effort. Start testing and select cases to be executed using powerful filters. You can track progress using historical time data. To adjust assignments and resources, monitor the workload of your team. Capture the results from manual testing or receive real-time feedback via test automation. Create traceability and coverage reports that cover requirements, tests, and deficiencies. Generate meaningful reports Compare the results from multiple configurations and test runs. TestRail integrates seamlessly with the most popular issue tracking and test automation tools. Get the Atlassian Marketplace free TestRail JIRA plug in

Jenkins, the most popular open-source automation server, provides hundreds of plugins that can be used to build, deploy, and automate any project. Jenkins is an extensible automation server that can be used to create CI servers or become the continuous delivery hub for any project. Jenkins is a Java-based program that can be run straight out of the box. It includes packages for Windows, Linux and macOS, as well as other Unix-like operating system packages. Jenkins is easy to set up and configure via its web interface. It also includes built-in help and on-the-fly error checking. Jenkins can be integrated with almost every tool in the Continuous Integration and Continuous Delivery toolchain thanks to the hundreds of plugins available in the Update Center. Jenkins' plugin architecture allows for almost unlimited possibilities. Jenkins makes it easy to distribute work across multiple machines. This helps drive builds, tests, and deployments across multiple platforms more quickly.

HappyFox, a cloud-based Customer Service management software, is designed to give customers the edge they need. HappyFox is mobile-ready, customizable, and offers the ability to seamlessly integrate with third-party apps. This is how a 'best of breed' software should look.

CloudQA is a powerful automation platform that uses no-code/low codes to speed up regression testing and continuous monitoring of web applications. You can type, click, and interact as normal with your site. Our recorder records all of your actions while you navigate your site. You don't have to worry about complex elements like dynamic elements or nested iFrames. Intelligent and intuitive script maintenance - Visual editor allows you to manage tests/monitoring scripts. It creates dynamic test models that are updated to reflect any changes in your application. Simple JavaScript and select variable data sets can automate complex steps. Automation accelerators don't require any infrastructure or setup and are completely free from lock-in. High volume, parallel, scalable and collaborative cloud testing. Support for legacy and the latest web technologies is available out of the box. Live execution of your tests is available. Share summary and detailed reports with screenshots. Integrate with your tech stack to set up custom notifications.

The digital product design platform that powers the best user experiences in the world. Create rich interactive prototypes. Communicate seamlessly, get feedback, and move projects along. A digital whiteboard allows you to see your team's best ideas. Beautifully collect and display inspirations, designs, and more. Amazingly better handoffs between design and development. InVision Studio is the most powerful screen design tool in the world. With intuitive vector-based drawing and flexible layering, you can quickly transform your ideas into stunning screen designs. You can quickly and easily animated transitions and added micro-interactions to transform static screens into working prototypes. You can easily navigate the entire design process from one place, keeping everyone informed of any changes and keeping them fully engaged. All brand and UX components--including usage documentation--are managed in a single place. You can access libraries from InVision Studio and Sketch. Push or pull changes in a matter of seconds.

Your Slack conversations Halp powers ticketing. It's a modern ticketing service for people who love Slack. Your remote teams can be happier and more productive by giving them the tools they need. Use an emoji to convert any message into a ticket. No matter where they are coming from, you must report on the requests of your team. Never do the same job twice. A powerful workflow engine combined with machine learning makes it easier to resolve routine tasks and answer questions faster. Your customers are not only your colleagues but also your friends. Make ticketing easy by communicating in the most natural way. The powerful Ticketing Platform by Halp is ideal for teams that are rapidly growing. We offer integrations with Jira, Zendesk, and other ticketing solutions.

Security-first diagramming is for teams. You can upload your storage to our online tool or keep it private with the desktop application. Uses Google Drive and Google Workplace. Add-ons available for Docs, Sheets, and Slides. Works with OneDrive, Sharepoint. Office 365 app for Word Powerpoint, Excel and PowerPoint. The Atlassian Marketplace* has Confluence as the most highly rated app. Also works in Jira For visual documentation in distributed teams, it works with GitLab, GitHub and Dropbox.

Red Hat OpenShift Dev Spaces is based on the Eclipse Che project and uses Kubernetes containers to provide a consistent, secure and zero-configuration environment for any member of the IT or development team. The experience is just as fast and familiar than a fully integrated development environment on your computer. OpenShift Developer Spaces are included in your OpenShift subscription. They can be found in the Operator Hub. It gives developers a more reliable and efficient platform to work on, and operations have centralized control and peace-of-mind. Get started coding today with our Red Hat OpenShift Developer Sandbox, which includes OpenShift Dev Spaces for free. Developers can concentrate on code, as their application and development environment are containerized and run on OpenShift. This is all without having to learn the details of Kubernetes. Administrators can manage and monitor workspaces just like any other Kubernetes resource.