Best Free Incident Management Software of 2024

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

EventLog Analyzer from Manage Engine is the industry's most affordable security information and event management software (SIEM). This cloud-based, secure solution provides all essential SIEM capabilities, including log analysis, log consolidation, user activity monitoring and file integrity monitoring. It also supports event correlation, log log forensics and log retention. Real-time alerting is possible with this powerful and secure solution. Manage Engine's EventLog Analyzer allows users to prevent data breaches, detect the root cause of security issues, and mitigate sophisticated cyber-attacks.

SaaS for server monitoring and uptime monitoring Stop using multiple monitoring apps for server monitoring and uptime monitoring. Get Xitoring and monitor many servers in a matter of minutes with one command on the CLI. Everything will be automatically configured! Xitoring, a new monitoring platform (SaaS), for servers, is an innovative platform. Our agent (Xitogent), brings data from your server to ensure that your server is running smoothly. This will prevent downtime and performance issues and increase customer satisfaction. Our global probing nodes monitor your servers constantly and notify you if there is a problem. We are constantly improving our software and adding amazing features to it in the future. Inaugurated in 2021 to revolutionize the Server Monitoring industry.

Qualityze EQMS Suite is a next-generation Enterprise Quality Management Software. It is specifically designed for businesses to efficiently manage their quality processes, customer expectations and compliance requirements. It helps them address operational challenges so they can achieve excellence in terms of quality, safety and reliability. It comes with pre-defined templates for controlled documents, audit checklists, regulatory forms, material compliance reports and many more. Qualityze EQMS Suite is a set of 14 integrated modules that help create a closed-loop system to manage end-to-end quality from anywhere. Our range of smarter quality solutions is built on the Salesforce.com technology platform. These modules are Nonconformance Management, CAPA Management, Document Management, Change Management, Audit Management, Training Management, Supplier Quality Management, Inspection Management, Customer Complaints Management, Material Compliance Management, Forms Management, Permit Management, Calibration Management, and Maintenance Management, Forms Management and Field Safety Management. Our Quality Management solutions help create a culture of quality and continuous improvements by proactively mitigating quality issues.

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

Stack Moxie loves marketers. We are marketers. We know technology can make marketers do amazing things. Marketers are set up to fail. Marketing departments need to be efficient, deliver more and comply with strict regulations. A CMO knows that technology is the best way to scale a business and ensure compliance. A CTO would be reluctant. She is aware that marketers are missing a key tool that IT cannot live without. A CTO would insist on stack testing. End-to-end, repeatedly. Are web forms functioning properly? Did customer input trigger the correct actions? Can we pass an audit These tools are not available to marketers, nor is the budget or time required to perform this manually. Stack Moxie was born out of this. Stack Moxie puts IT know-how in the hands of marketers. We make sure martech works: leads don't get lost, digital advertising spend doesn't go to waste, and broken things are noticed.

15-DAY FREE CMMS Trial - Starter Plans @ $39/m Include UNLIMITED USERS Imagine no setup costs, no contract, unlimited users, and a low cost on your pocketbook. Maxpanda CMMS does not require staff training (we do that), and runs on any PC or MAC, smartphone, tablet, or smartphone. Maxpanda CMMS has been partnered with Amazon Cloud Service. The only thing you will ever need is your smartphone/tablet. START TODAY: Sign up in 30 seconds or request a free webinar to compare Maxpanda with other complicated, expensive CMMSMS. Maxpanda continues its disruption in the CMMS industry by offering Enterprise software that is faster, better, and more affordable than any other.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Better Stack allows you to see inside any stack and debug any issue. Visualize the entire stack. Aggregate all your logs to structured data and query it like a database using SQL. Search, store and centralize your logs in a flash. Do not worry about archiving and rehydration. Dashboards that combine metrics from multiple sources to create a beautiful summary. Monitor everything, from websites to servers. Schedule on-call rotatings, get actionable notifications, and resolve incidents quicker than ever. Be notified by a platform that monitors infrastructures better. Our 30-second check will give you a screenshot and a second by second timeline of the error. We verify each HTTP and ping-based event from at least three locations before we alert. No more false alarms! We have you covered, whether it's monitoring your web page, APIs, pings, POP3, SMTP, IMAP, DNS, or general network monitoring.

Cyberthreats are eradicated Restores confidence. Traditional antivirus is no longer sufficient. Malwarebytes eliminates all new threats before other antivirus systems even know they exist. Malwarebytes blocks viruses, malware, malicious sites, ransomware, hackers, and other threats that traditional antivirus can't stop. Organizations of all sizes use our cutting-edge protection and response strategies. Traditional antivirus is slow to respond to new threats. It's also "dumb". We use layers like anomaly detection (an artificial intelligence type), behavior matching, application hardening, and behavior matching to destroy malware that has never been seen before. It's not like traditional antivirus.

Keep track of all Ops and Dev incidents and take control. Notify the right people, reduce response times, and avoid alert fatigue. Opsgenie is a modern, incident management platform that ensures critical events are not missed and the right people take the appropriate actions in the shortest time possible. Opsgenie can receive alerts from custom applications and monitoring systems, and will categorize each alert according to importance and timing. On-call schedules ensure that the right people get notified via multiple communication channels, including voice calls, SMS, email, and push messages on mobile phones. Opsgenie automatically escalates any alert that is not acknowledged. This ensures that the incident receives the appropriate attention. Register now for a free trial.

SafetyCulture (iAuditor) is a free inspection app used to empower your workers in the field. Combined with the web platform, SafetyCulture (iAuditor) can be used as an inspector software that provides visibility and insights to help raise safety and quality standards across an organization. Also as an inspection management software, SafetyCulture (iAuditor) lets your team collect consistent data, standardize operations, send reports, identify failed areas and get problems resolved with this easy-to-use checklist software.

The world's best uptime monitoring service. Get 50 monitors with 5-minute inspections completely free. All the information you need is at your fingertips. Website monitoring: Be the first to know if your website is down. Monitoring reliable and accurate will alert you before you have any serious problems. It will also save you money. SSL cert monitoring: Don’t lose your visitors due to expired SSL certificates. You will be notified 30 days before expiry to allow you time to take action. Ping monitoring: Is your server still online? Is your email service still running on port 465? Let's find out! You can monitor any port you wish. Cron job monitoring: We send you a request and check if it arrived on time. This is a great way to monitor server-side jobs and intranet devices connected via the internet. You can see your response times in a graph and discover the page slowness. Continuously verify that the keyword appears on a page. To pause monitoring during maintenance, set up a maintenance window.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

AN INTUITIVE APP TO ALL QUALITY & SAFETY PROCEDURES HOW LUMIFORM WORKS You must master the entire process, from flexible form building to quick problem solving to in-depth analysis. HOW LUMIFORM WORKS You must master the entire process, from flexible form building to quick problem solving to in-depth analysis. CONDUCT QUICKLY and RELIABLY, WHEREVER AND Whenever Conduct audits and inspections online or offline on your smartphone, tablet, Android, or iOS device. The intuitive and simple-to-use app guides through all inspections. CONTACT US TO DISCUSS MORE QUESTIONS AND RESOLVE THEM FASTER Field workers should be able to quickly report safety and quality issues. Keep track of troubleshooting progress with your colleagues and work together to resolve problems. CUSTOM REPORTS & DETAILED ANALYSES Audit reports are automatically generated, so there is no need to waste time with post-processing.

Do you still need to manage systems after migrating from the Cloud? Cloud providers require companies to ensure that the infrastructure and services are always available and functioning. What are the requirements of cloud-based companies? > Avoid Alert Fatigue and Notify Incidents You must manage the > Unknown into The Known SendQuick Cloud enables: - Active monitoring with Ping, Port, and URL Checks - Roster Management and Rule Configuration - Users can choose between SMS, Facebook Messenger and Line, Telegram, MS Teams and Slack.

Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.

StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.

Your status page will load much faster than the rest. It is completely static and loaded from a CDN without any backend servers or databases. After every update, we create a new static status webpage. This makes it 10x quicker to load than Statuspage.io. While most status page services start at an affordable price, they quickly go up in value! Instatus will not penalize you for your success by charging more as you gain experience. It was designed with pricing in mind. It is static so we don't have to charge more for higher traffic. We also allow you to use your SMS (like Twilio & Nexmo). This means you don't need to pay a monthly quota. You only pay for what you use Instatus won't cause you headaches, but it will help you grow your business. You can add as many team members you want. You can get as many customers as possible - at no additional cost!

One platform for alerting and monitoring uptime, on-call, and alerts. Made for uptime heroes. ilert will call you when your site goes down so you never miss a critical alert. Don't rely solely on SMS alerts. ilert will notify you via SMS, phone call, and push for urgent issues. You can also acknowledge them with a single click. You don't need to log in anywhere. With on-call schedules, automatic escalations, and alerting the right person, you can always alert them. ilert does more than alerting. It doesn't matter if it's your server, API, or website. ilert allows you to monitor the performance and uptime of your entire online presence. ilert also has heartbeat monitoring so you can monitor your monitoring tools. To reach on-call team members using a dedicated number, use the same tool that you use to manage incidents. Calls are routed using the same on-call schedules, escalation, and routing as for alerts. ilert seamlessly integrates with your tools via pre-built integrations and email.

CoScreen enables multiple team members to share and edit application windows simultaneously on a joint desktop. Key features: - Crystal-clear audio and video chat - Multi-user screen sharing of any desktop or browser app with one click - Multi-user editing of shared windows using mouse and keyboard, 2-3x lower latency than Zoom, Slack, and Microsoft Teams - See who from your team is online and call them with one click - Integrate CoScreen with your favorite apps like Slack, VS Code, IntelliJ, and other JetBrains IDEs - Enterprise-grade compliance and securely encrypted connections At CoScreen, our mission is to help teams and organizations work together more seamlessly and effectively than ever before. We empower teams like yours to become more productive without getting burned out or video chat-fatigued - no matter if you work fully remotely, co-located, or hybrid. Top use cases: Team standups, 1:1s, sprint demos, pair programming, coding interviews, employee onboarding, incident management, incident response, and many more...

Sedai intelligently finds resources, analyzes traffic patterns and learns metric performance. This allows you to manage your production environments continuously without any manual thresholds or human intervention. Sedai's Discovery engine uses an agentless approach to automatically identify everything in your production environments. It intelligently prioritizes your monitoring information. All your cloud accounts are on the same platform. All of your cloud resources can be viewed in one place. Connect your APM tools. Sedai will identify and select the most important metrics. Machine learning intelligently sets thresholds. Sedai is able to see all the changes in your environment. You can view updates and changes and control how the platform manages resources. Sedai's Decision engine makes use of ML to analyze and comprehend data at large scale to simplify the chaos.

xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.