Shoreline Incident Insights Description

Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams.

Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.

Pricing

Pricing Starts At:
$0
Pricing Information:
Incident Insights is 100% FREE.
Free Version:
Yes

Integrations

API:
Yes, Shoreline Incident Insights has an API

Reviews

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Company Details

Company:
Shoreline.io
Year Founded:
2019
Headquarters:
United States
Website:
www.shoreline.io/product/insights
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Product Details

Platforms
SaaS
Linux
On-Premises
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
Phone Support
24/7 Live Support
Online

Shoreline Incident Insights Features and Options

Incident Management Software

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Shoreline Incident Insights User Reviews

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