Best Incident Management Software with a Free Trial of 2024

New Relic’s enterprise-grade Incident Management software offers a complete solution for promptly detecting, responding to, and resolving incidents. Built for large-scale environments, our unified data platform aggregates telemetry data across your software ecosystem, providing robust full-stack analysis tools to quickly pinpoint issues and identify root causes. With real-time monitoring, automated alerts, and customizable workflows, New Relic enables teams to streamline incident response, reduce downtime, and maintain service reliability. Enhance incident resolution times, improve team collaboration, and deliver exceptional customer experiences with New Relic’s advanced Incident Management capabilities.

HSI Donesafe Incident Management Software helps you respond to incidents faster and more effectively by simplifying the entire process. Capture, track, and resolve incidents with ease—whether near misses or large-scale events—minimizing downtime and protecting your workforce. With real-time data and automated workflows, improve response times, enhance communication, and drive accountability at all levels. HSI Donesafe’s no-code platform offers full configurability, allowing admins to make changes with ease using the drag-and-drop function. For users, the simple interface empowers swift, informed action and promotes a culture where safety and proactive incident management are prioritized. Keep your people safe and reduce operational risks with a solution built for seamless incident management and continuous improvement.

APP Tech pioneered the incident-based approach to claims and risk management. Since 2003, we’ve delivered integrated technology solutions to hundreds of customers across North America — to improve claims-management efficiency and scalability, increase visibility, shorten response times, lower premiums, and prevent risk events. Cloud Claims by APP Tech is a top-rated risk management and claims software solution. IMS is a purpose-built software solution for self-insureds, TPAs, and companies who want to track their claims and losses. It helps users manage the entire claim lifecycle, from the initial incident report to issuing payments and collections. It offers a variety of features that allow users to have complete control over their claims, as well as risk information. These include incident management and claims management, workgroup tools as well as reporting, insurance tracking, and many other features. We’re proud of our 100 percent implementation-success rate and excellent customer-retention rate, a result of our commitment to understanding our clients’ needs and rolling out solutions that work for them.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

The GRC software you've been looking for: Onspring. A flexible, no-code, cloud-based platform, ranked #1 in GRC delivery for 5 years running. Easily manage and share information for risk-based decision-making, monitor risk evaluations and remediation results in real-time, and create reports with with KPIs and single-clicks into details. Whether leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency, and service-minded approach you need to achieve your goals rapidly. Our ready-made product products are designed to get you going as fast as 30 days. SOC, SOX, NIST, ISO, CMMC, NERC, HIPAA, PCI, GDPR, CCPA - name any regulation, framework, or standard, and you can capture, test, and report on controls and then activate remediation of risk findings. Onspring customers love the no-code platform because they can make changes on the fly and build new workflows or reports in minutes, all on their own without the need for IT or developers. When you need nimble, flexible, and fast, Onspring is the best software option on the market.

Simplify compliance management and get everyone on board with your EHSQ goals! SafetyAmp is a cloud-based, mobile-friendly, cloud-based software that increases engagement, reduces risk, connects your workforce, and improves EHSQ workflows. SafetyAmp is the modern, configurable EHSQ software you've been searching for. It's trusted across industries by today’s workforce.

GRC is in our DNA: Our unique ability to link risk to business objectives in a single platform empowers your organisation to reliably achieve objectives, navigate uncertainty and demonstrate integrity. Effective GRC management demands software capabilities to facilitate the sharing of data and insights across your wider governance, risk and compliance landscape to drive agility and decision making. We understand that every organisation will have different pain points, be at varying stages of maturity and have different objectives. We deliver solutions for those struggling with spreadsheets or at an Enterprise level, and all in between. Our experience, coupled with our comprehensive, flexible cloud-based offering, allows you to focus on your immediate needs, deliver, and scale as you grow.

Intelex delivers a unified software system for overseeing Environmental, Health, Safety, and Quality (EHSQ) initiatives. Its expandable platform is crafted to consolidate, oversee, and scrutinize EHS and Quality data comprehensively. The solution works on any device to meet the realities of your workplace. With Intelex, your organization can: Elevate your EHSQ program outcomes by supervising workflows for superior performance and command. Discern patterns and propensities through goal-setting to deepen understanding and improve decision-making in your EHSQ program. Diminish occurrences and cut down on administrative tasks by efficiently supervising, managing, refining, and extracting insights from your safety data via our intuitive safety software. Simplify the management and reporting of air, water, and waste emissions, and oversee environmental outputs to fulfill sustainability objectives. Foster ongoing improvements in quality by seamlessly logging and monitoring all instances of nonconformity within a unified, web-based system. Investigate trends across various departments, sites, or locations. Intelex can help you manage compliance with international standards and regulations such as: OSHA, WCB, ISO 45001, EPA, ISO

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

EventLog Analyzer from Manage Engine is the industry's most affordable security information and event management software (SIEM). This cloud-based, secure solution provides all essential SIEM capabilities, including log analysis, log consolidation, user activity monitoring and file integrity monitoring. It also supports event correlation, log log forensics and log retention. Real-time alerting is possible with this powerful and secure solution. Manage Engine's EventLog Analyzer allows users to prevent data breaches, detect the root cause of security issues, and mitigate sophisticated cyber-attacks.

SaaS for server monitoring and uptime monitoring Stop using multiple monitoring apps for server monitoring and uptime monitoring. Get Xitoring and monitor many servers in a matter of minutes with one command on the CLI. Everything will be automatically configured! Xitoring, a new monitoring platform (SaaS), for servers, is an innovative platform. Our agent (Xitogent), brings data from your server to ensure that your server is running smoothly. This will prevent downtime and performance issues and increase customer satisfaction. Our global probing nodes monitor your servers constantly and notify you if there is a problem. We are constantly improving our software and adding amazing features to it in the future. Inaugurated in 2021 to revolutionize the Server Monitoring industry.

Qualityze EQMS Suite is a next-generation Enterprise Quality Management Software. It is specifically designed for businesses to efficiently manage their quality processes, customer expectations and compliance requirements. It helps them address operational challenges so they can achieve excellence in terms of quality, safety and reliability. It comes with pre-defined templates for controlled documents, audit checklists, regulatory forms, material compliance reports and many more. Qualityze EQMS Suite is a set of 14 integrated modules that help create a closed-loop system to manage end-to-end quality from anywhere. Our range of smarter quality solutions is built on the Salesforce.com technology platform. These modules are Nonconformance Management, CAPA Management, Document Management, Change Management, Audit Management, Training Management, Supplier Quality Management, Inspection Management, Customer Complaints Management, Material Compliance Management, Forms Management, Permit Management, Calibration Management, and Maintenance Management, Forms Management and Field Safety Management. Our Quality Management solutions help create a culture of quality and continuous improvements by proactively mitigating quality issues.

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

15-DAY FREE CMMS Trial - Starter Plans @ $39/m Include UNLIMITED USERS Imagine no setup costs, no contract, unlimited users, and a low cost on your pocketbook. Maxpanda CMMS does not require staff training (we do that), and runs on any PC or MAC, smartphone, tablet, or smartphone. Maxpanda CMMS has been partnered with Amazon Cloud Service. The only thing you will ever need is your smartphone/tablet. START TODAY: Sign up in 30 seconds or request a free webinar to compare Maxpanda with other complicated, expensive CMMSMS. Maxpanda continues its disruption in the CMMS industry by offering Enterprise software that is faster, better, and more affordable than any other.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.

OnStation is a productivity tool for road project engineers and managers that simplifies daily tasks. Our focus is on three areas of common project management: Visualize, Communicate, and Locate. OnStation gives you instant access to jobsite locations, plans and design information, and a chat platform for your team. OnStation streamlines project communication, delivers design updates immediately to the field, and improves worker efficiency. OnStation can be found in both the Apple or Google Play stores.

Splunk is a secure, reliable, and scalable service that turns data into answers. Our Splunk experts will manage your IT backend so you can concentrate on your data. Splunk's cloud-based data analytics platform is fully managed and provisioned by Splunk. In as little as two days, you can go live. Software upgrades can be managed to ensure that you have the most recent functionality. With fewer requirements, you can tap into the data's value in days. Splunk Cloud is compliant with FedRAMP security standards and assists U.S. federal agencies, their partners, and them in making confident decisions and taking decisive actions at rapid speed. Splunk's mobile apps and augmented reality, as well as natural language capabilities, can help you increase productivity and contextual insight. Splunk solutions can be extended to any location by simply typing a phrase or tapping a finger. Splunk Cloud is designed to scale, from infrastructure management to data compliance.

OTRS can be used to support any team within your company. It combines all the tools necessary to make service management successful. - Ticketing - calendaring, - CMDB Process management Reporting Multiple channels for customer access Knowledge base Service catalog and other information. Your teams have all the information they need and workflows at their fingertips to provide seamless service and customer satisfaction. Customers love the self-service options available through an external portal. They can share knowledge bases articles and informational pages, and they can send requests directly to your team. The SERVIEW CERTIFIED TOOL seal was given to the OTRS service management software.

For enterprises that need to protect SaaS data in mission critical apps, SpinOne is an all-in-one SaaS security platform that helps IT security teams consolidate point solutions, save time by automating data protection, reduce downtime, and mitigate the risk of shadow IT, data leak and loss and ransomware. The all-in-one SaaS security platform from Spin is the only one that provides a layered defense to protect SaaS data, including SaaS security posture management (SSPM), SaaS data leak and loss prevention (DLP), and SaaS ransomware detection and response. Enterprises use these solutions to mitigate risk, save time, reduce downtime, and improve compliance.

Fusion Framework System software from Fusion Risk Management allows you to understand how your business functions, how it works and how to fix it. Our platform allows you to easily, visually, and interactively explore every aspect of your business, so that you can identify key risks and points of failure. Fusion's flexible, integrated platform capabilities allow you to achieve greater resilience and efficiency. They can be tailored to meet your specific needs. We are there to help you wherever you are in your journey to more resilient operations. - Map product delivery and service processes that are critical to your business. - Use objective risk insights to help you audit, analyze and improve your business operations - Plan, organize, and measure resilience and risk management activities with confidence Automation can be leveraged to reduce manual, repetitive, and time-consuming tasks, allowing teams to focus on higher-value activities.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Cyberthreats are eradicated Restores confidence. Traditional antivirus is no longer sufficient. Malwarebytes eliminates all new threats before other antivirus systems even know they exist. Malwarebytes blocks viruses, malware, malicious sites, ransomware, hackers, and other threats that traditional antivirus can't stop. Organizations of all sizes use our cutting-edge protection and response strategies. Traditional antivirus is slow to respond to new threats. It's also "dumb". We use layers like anomaly detection (an artificial intelligence type), behavior matching, application hardening, and behavior matching to destroy malware that has never been seen before. It's not like traditional antivirus.

Keep track of all Ops and Dev incidents and take control. Notify the right people, reduce response times, and avoid alert fatigue. Opsgenie is a modern, incident management platform that ensures critical events are not missed and the right people take the appropriate actions in the shortest time possible. Opsgenie can receive alerts from custom applications and monitoring systems, and will categorize each alert according to importance and timing. On-call schedules ensure that the right people get notified via multiple communication channels, including voice calls, SMS, email, and push messages on mobile phones. Opsgenie automatically escalates any alert that is not acknowledged. This ensures that the incident receives the appropriate attention. Register now for a free trial.