Best Help Desk Software for X (Twitter)

Software for customer service. All your communication channels can be consolidated into one powerful email. Work with your team to automate conversations and create amazing customer experiences. All your problems solved in one email. The key to creating amazing experiences is frictionless communication. Unifying all channels, unlocking team collaboration, and creating productive workflows – all in one organized mailbox - will help you power up your work. It's a thing of the past to switch screens and log into multiple inboxes. Trengo combines all your favorite communication channels in one inbox. We have a live chat, voice and email solutions. All communication channels in one email. Trengo makes it easy to assign conversations to the right person or team. You can easily @tag a colleague to leave comments and collaborate on a problem. You can switch to your team chat in one click for 1-on-1 or group communication. Our powerful live chat solution was built to deliver.

Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.

You need targeted feedback. Our Forum allows you to create a place for customers to interact openly and productively with you and each others in a structured way. This will increase customer engagement, improve your processes, and enhance brand recognition, according to our statistics. Convert customer conversations into tickets to keep track. All incoming emails can be converted into tickets. Prioritize, categorize, and assign the emails to the right people. To share your knowledge and help with repetitive problems, save your workarounds and best practice into your Treasure Box. Your support team can reduce the time it takes to respond and become more efficient. Every customer deserves your attention. Live Chat allows you to be at the right place at exactly the right time. Start a conversation with people who need your assistance and let them become your loyal customers.

UVdesk offers SaaS and Open Source helpdesk solutions to simplify the customer service process. UVdesk offers a variety of free eCommerce apps for fetching order details from store. File viewer app, related articles and task management will help you save time and increase productivity.

Groove helps you create better customer experiences. Everything you need for your customers to delight, convert, and support them. Groove is here to help you and your team deliver exceptional customer experiences.

A help desk software can be deployed quickly and cost-effectively to simplify customer and employee support. Are you still using email and spreadsheets to send your requests? Mojo Helpdesk will remove them all and place them all in one location. The built-in knowledge base will reduce the number of incoming requests. Mojo helps you stay organized. Tickets can be assigned and tagged. Mojo automation can automate all of this. Mojo Helpdesk, a cloud ticketing system that is easy to use, helps companies provide better employee and customer service at a lower price. Metadot, the parent company of Mojo, needed a help desk that would provide personalized, dynamic, and natural customer service. This was over 10 years ago. We couldn't find one that would meet our needs so we created it. This is now available to organizations like yours. Today, thousands of agents from dozens to hundreds of companies use Mojo Helpdesk daily to help their customers and employees.

NABD is a flexible, scalable, and user-friendly customer service and complaint handling platform that aims at providing the best omnichannel customer support services. NABD assists in the transformation of customer support teams into customer success engines, resulting in customer satisfaction. NABD can be deployed on-premise or as a SaaS solution for all business verticals. NABD System is transforming customer service with its future-oriented technology.

Software that enables businesses of all sizes to deliver WOWing customer experiences is affordable, flexible, and easy-to-use. Wowdesk automates the recording, tracking, and life-cycle of customer service inquiries, and streamlines the resolution process. Wowdesk combines all customer requests from multiple channels into a single platform. Wowdesk automates your complaint management processes to meet regulatory and compliance requirements, ensure customer happiness, prevent recurring issues, and track and manage customer complaints more effectively. Dashboards and powerful reporting tools provide meaningful metrics for measuring performance, customer satisfaction, return on investment, and performance.

Paldesk is a live chat tool that converts website customers. It connects multiple channels to one dashboard, making it ideal for both sales and marketing. It's easy to keep track all your real-time conversations, and then follow up with ease via e-mail. It is flexible and has a dynamic interface that makes it easy to use when you need it most.

It allows you to automate customer service and solve customer support tickets. All your communication channels can be connected and managed in one interface. Happy agents make productive agents. You can create templates, set up automated responses to standard questions, make changes to customer status, and assign new tags. Facilitate your work process and make it easier. You can use tags and status to assign support agents, SLA control and apply filters. You can also use response templates and create response templates. UseDesk allows you to track how quickly you respond to customers and generate reports about your departments' performance. UseDesk is simple to use. Use our pre-set integrations to connect your systems or use our SDK for iOS or Android. Your employees will not have to switch between programs and windows; they can work on our platform without leaving.

High efficiency, detailed reports, advanced features and always the best prices. Desk360 is used by the best to deliver a stellar experience to customers. Desk360's customizable bubbles can be customized to suit your needs. You can also create push messages to reach more customers. WhatsApp, Facebook Messenger, Email, Contact Forms, Live Chat, and more! All messages can be gathered on one page to speed up the process. Manage your workflow with ease using smart ticket assignment, messaging among teammates, and ticket management within teams. Desk360's Support screen is designed to save you valuable time. Desk360 offers a unique experience, with features such as special notes, quick answers and more. Check out the free plan that includes all the essential channels and features. Import your ticket data into Desk360 to activate your 6-month subscription. Our 3-month free offer is for newly established companies.

Wolken Software offers a suite AI-enabled SaaS 2.0 cloud native applications for Customer Service and Enterprise Solutions, including Wolken ServiceDesk and Wolken HR Case Management. Wolken offers a variety of plug-and-play features for enterprises, including Omnichannel Support, Real Time Reporting, a built-in Business Intelligence tool, Integrations with 3rd Party Apps, Auto Categorization, and Auto Routing incoming queries. Wolken offers easy configuration, low-code customizations and a fast Time-to Market. It also comes at a fractional cost due to simplified costing, reducing your total costs of operations by as much as 50%. We have successfully replaced well-known names at Fortune 500 and Fortune 1000 Companies.

Simple yet powerful help desk software. No ticket IDs, no customer portal, and only personal emails for happy customers. Customers do not need to log in to any ticket numbers or portals. Instead, they receive a personal email. This allows customers to send their emails quickly and ensures that nothing is lost. Use @mentions and notes to quickly and easily collaborate behind-the scenes on any email. You can track metrics such as customer satisfaction scores and response times to help you understand your team's performance. Working with the team, re-typing old responses, working out who is responding to what, and making sure that nothing slips by the cracks are all tasks that can be done using email software. EvantoDesk is easy to use help desk software that will make you and your customers more productive and happy. Businesses across many industries trust EvantoDesk.

You've searched the internet for the right product to provide the service your customers want, but it's too expensive and complicated to set up. Perhaps you've tried one of the major players and are disillusioned by the monthly cost to manage customer requests. A dedicated help desk is the best way to improve customer satisfaction, increase repeat purchases, and save time and cut costs. eStreamDesk, a cloud-based help desk system and ticketing system, is simple to use and does one thing well. Every email that is received is automatically converted to a support ticket. You can control how each email is prioritized, monitored, and answered. You can route sales emails to your sales team or technical emails to the tech department. Automate email replies to customers' most frequently asked questions.

Deskero allows even the smallest team to manage multiple channels simultaneously, from email to social networks. By importing subject, text, and attachments, you can convert any email request into a ticket. Deskero's intelligent filtering options make it easy to automate the process. They automatically convert each email into a ticket with certain properties and assign it to the correct agent using automated assignment rules. Deskero will make your customer service efficient, so your agents can be more productive and your clients are happier. You can easily configure our widget to integrate into your existing website and collect feedback and requests.

You don't need to rely on manual reports for analysis of the performance of your team in relation to each agent or client. Aritic Desk provides real-time performance analysis based upon ticket properties, agents catered too, time trackers, and other factors. The Skipper was a strong sailing man and the Skipper brave. Five passengers set sail for a three-hour tour. We do it our own way, so there's nothing we won't try. Encourage collaboration through real-time chat support. No more pre-written answers or fake names. Real-time communication with clients and agents is essential. Provide genuine, relevant solutions. Your clients and agents can see the support in any language that they are comfortable with. The language widget can be used to change the language once the app has been installed. Analyze each profile in detail, including the number of tickets created, who created them, their progress status, and so forth.

SemanticForce, the unified media/e-commerce intelligence platform and engagement platform, is SemanticForce. Through the power of deep listening, we make a positive difference. Traditional media listening platforms provide limited data types. The SemanticForce media intelligence platform provides visibility and intelligence on all your data. Our listening ecosystem offers a new level in intelligence and protection, from online news to forums, influencers to domains, pricing to ads, and from online news to forum discussions, our listening ecosystem is able to provide unprecedented visibility and intelligence. To spot trends and tap into relevant topics, organize millions of conversations on social media and news to identify them. Social media is a great place to find positive and negative feedback about your brand. You can quickly respond to negative conversations with real-time notifications.

Adereso Help Desk enables you to centralize all your Service, Support, and Sales channels on one screen. This omnichannel platform optimizes customer experience processes by reducing costs, automating operations, controlling performance, and controlling costs. No message is unanswered when you connect the most popular channels to our app. Each case will receive individual attention. You can connect Facebook Messenger, Chat en Vivo and E-mail to chat with other users. Our helpdesk will ensure that you never lose the thread of the conversation. Each ticket contains a history of conversations so you don't have to ask the exact same question twice. Adereso Helpdesk makes it easy to unify tickets from different channels. You can easily move the conversation from one channel into another using our omnichannel function. Send and receive files or images, such as a screenshot, or a Facebook sticker. Adereso Helpdesk allows you to make your conversations more dynamic.