Best Customer Feedback Software for Microsoft Excel

Jotform has been trusted by more than 18,000,000 users around the world. It is an all-in one platform that provides powerful tools for data collection and management. You can create digital forms and surveys for any business without any programming. You can create your own form or use one of the 10,000+ pre-made templates. Advanced features such as conditional logic, autoresponder email, and 100+ integrations to popular apps allow you to go beyond the basics. You can make the most of your data with Jotform PDF editor, Jotform Report Builder, and Jotform Approvals. Turn your responses into PDFs or visual reports. Jotform allows you to collect the data you need in order to grow your business. Create an online store with Jotform Store Builder — no coding required. Sell products, services, and subscriptions; collect donations; and receive payments through one of our 30+ supported payment gateways.

Partnering with Salesforce, Titan Forms and Apps are a game-changer in the industry, making the world’s number #1 CRM accessible, and effortless for anyone to use. At the touch of a button, and with zero code, experience strength, speed, and agility for Salesforce Forms and your business processes. Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms and applications for Salesforce cater to any industry and it’s our mission to provide custom solutions for difficult problems. Build beautiful web portals, sign documents, generate docs, send surveys, automate contracts, fill out Salesforce forms, and so much more in just a few simple clicks. No code required and with our new AI assistant you can build even faster and with fewer errors. We are the only product on the market that empowers you to send data to Salesforce and pull it back in real-time without any development or added expense. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap! So what’s stopping you? Schedule a demo today.

Agolix® by Assessment Generator is an easy-to-use customizable software with an automated scoring feature that enables you to create customized online surveys, quizzes, and assessments in minutes. Provide personalized feedback with your business branding. Agolix supports various question formats, allowing you to design comprehensive assessments and display as many questions on a page as you prefer, tailoring the assessment experience to your needs. Set up user feedback based on scores and deliver different content or recommendations based on each respondent's results. Agolix offers extensive online user guides and free customer support over email and Zoom. Using assessments as a starting point, you can initiate conversations with potential clients. Agolix empowers you to personally analyze your prospects’ responses, increasing the chances of engaging with you. Assessments are a powerful tool for client engagement, credibility building, identifying quality prospects, training, tracking progress, assessing skills and knowledge, identifying strengths and weaknesses, and anticipating future needs and planning strategies.

Global leader in survey software. 20 million questions are answered each day. You can keep your competitive edge by listening to your customers. Customer satisfaction surveys allow you to connect with multiple touchpoints to learn exactly what your customers want, expect, and need. Learn from your employees what is working and what isn't. You can conduct 360 reviews of employee satisfaction or send compliance quizzes. Employee surveys are great for anyone in HR and team leaders. You can tap into the thoughts of the world whenever you want. Market research surveys allow you to gather opinions from existing and potential customers, test concepts, measure brand awareness and more. Join the 98% of Fortune 500 companies that rely on SurveyMonkey People Powered Data.

BugHerd is the easiest visual feedback and bug tracker tool for web projects. It's loved by thousands of amazing teams around the world to help them manage their web projects. With ZERO project limitations, point & click client feedback directly onto your site. --- BugHerd works in just 3 steps 1. The intuitive browser extension allows you to pin feedback to your webpage elements. 2. All pins are automatically updated with contextual metadata, including browser, OS and screen size & resolution, and selector information. 3. You can instantly create task cards from feedback. This will help you manage your workflow. --- No more emails, spreadsheets, or headaches. Start in minutes with a 14-day free trial.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

NLP can help you discover bugs and UX issues in your customer feedback, receive instant Slack notifications for any feedback topic and analyze 65+ feedback sources. Instant detection of bugs in customer feedback. Anecdote tracks all customer feedback, from App Store reviews to Support messages. We are on the lookout to hear any mention of bugs. Our proprietary natural-language processing engine provides the most accurate clusters based on your customer feedback. This is supported by secure processing on-premise to guarantee the security of customer data. Activate real-time notifications of key customer feedback insights, anecdotes and team emails. Set the frequency and search terms. Our search tool will sift through all of your customer feedback from support to reviews to find what you are looking for. Perfect for product research or validating hypotheses.

Take real feedback from users when they interact with your product. Our AI then converts it into actionable task. Get direct feedback from customers. Address issues quickly, privately and publicly while celebrating positive feedback. Topic modeling transforms feedback into prioritized tasks sorted by feedback volume. We'll convert your feedback into tasks by submitting a CSV or link during onboarding. Use sentiment analysis to direct positive feedback to review platforms. It used to be impossible to analyze thousands of hours of recordings without a large team. Seven24 collects feedback and analyzes it to determine sentiment. Positive feedback encourages users to leave reviews in platforms such as Google Maps and Trustpilot. Negative feedback will generate actionable tasks on your dashboard. This will help you to address issues quickly and earn loyalty from customers. It used to take a large team to analyze thousands of hours worth of feedback. Seven24's generative artificial intelligence makes the process easy.

Syncly's AI feedback analysis instantly categorizes and reveals negative signals hidden in feedback. Centralize your feedback, and take proactive action based on real time insights to elevate your 5-star customer experience. Use automated tagging to confidently categorize even in the face of an overwhelming influx customer feedback. Our AI model allows you to identify real issues that might not be as high as a CSAT. Identify real-time critical issues and explore top revenue influencing issues, as well as sudden peaks and drops. Use our analysis to quickly assess the top 10 negative reactions. Check out the top topics to empower your team and focus on what matters. Instantly visualize customer trends using charts. Detect anomalies and share them instantly to align organizations. Use a full-view dashboard to gain insights and make decisions for a consistent five star experience.