Best CRM Software in Africa

Easily and quickly design and manage any customer journey. The most widely used Customer OS provides everything you need to help your customers succeed. You can choose your customer journey or create your own. You can use our best practices templates to help you create your journey or initiative. Why not start from scratch? Securely connect all customer data to create a single view of your customer. Easy to manage and maintain. All your data is in one place. It's easier than ever to design, manage, and measure your best customer engagements. Automate workflows throughout your entire company. Hyper-personalized communications for each individual user can boost your digital engagement. Flexible and adaptable. It has everything you need to get started, tune, and grow.

Covve will let you know when it is time to reach out, and notify you if you lose touch. Keep track of your conversation and never lose a thing after your call. You will receive statistics on your weekly networking progress, tags to organize and group your network, and a weekly reminders schedule to ensure that you are effective in networking.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

You can increase your local visibility, word of mouth, and repeat business by gathering valuable insights, attracting more reviewers, and automatically sending targeted messages and offers. Feedb automates the feedback process and offers multiple ways to get more 1st and 3rd-party reviews. Smart automation rules that you create will keep your company's name in the minds of your customers. Feedb is an automated and complete solution that allows you to gather customer feedback, get more reviews and increase local visibility. It also helps you get more referrals and repeat business. Feedb makes it easy to add contacts. You can do it manually, import in bulk, or use an integration. Your brand is fully customized in all emails, SMS messages, feedback screens and Feedb Microsite. Customers will be delighted to see a feedback system. Feedb allows you to send feedback requests, offers, reminders, and replies using your pre-defined settings.

Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.

Social proof can increase conversions. ProveSource is used by over 18,000 websites to increase trust, credibility and conversions using social proof. Your website or online store can now launch smart, attractive, and highly converting social proof notifications. Did you ever feel more excited to visit a new restaurant when you saw it was popular and busy? Your website is the same. It is difficult to determine how "hot" a website really is. ProveSource makes it easy for customers to have an online experience that is as informative and engaging as visiting a physical place. ProveSource helps increase conversions by highlighting customer behavior on your website, such as product reviews and recent orders. ProveSource is an easy way to increase your conversions. Convert your visitors into customers today!

A QR Code is a 2-dimensional version of the barcode. It is typically composed of black and white pixels patterns. You can choose URL, vCard or Plain Text. These QR Codes are not editable or trackable. Fill in all fields. This could be a URL, contact information, or any other type info. After you're done, click "Generate". You can choose to use a black and white design, or you can choose to use frames and colors to attract more scans. If you are not satisfied with your code, you can download it. These static QR codes are free and never expire. It's yours for life, but you won't be able edit or track the scans.

We are a cloud system that automates any business process. This platform automates processes that require flexibility and speed in the implementation of IT projects. ZOOMIA can automate any complexity of tasks, regardless of programming skills. Register online. Verify your email address and phone number to get online access to the platform. The tutorial video will show you how to get started with the platform. Although this is not necessary, it can be helpful. You can configure the platform to meet your company's needs by activating the integrator panels or opening support tickets. You can immediately use the main functionality once it is activated. You can also implement additional functional modules in parallel. No matter how old or niche the company is, automated workstations, cloud services and document management are all seamlessly integrated into the business.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Two factors are critical to business productivity: the staff and the tools they use. Staff with outdated software will not be able deliver high quality work that meets all client needs. This is why businesses need to invest in business software that is smart and complete to help them achieve their full potential. Rootnet, a business software that Rootstack developed in-house, is designed to increase productivity and growth within a company while allowing employees to achieve their personal goals. This software was created for companies who want to be their best and improve their relationships with their customers and work team. It also helps them manage their resources efficiently.

Acquire. Engage. Keep. Surkus is a discovery platform that connects customers and brands. Our platform matches socially active consumers to brand-hosted events and offers, maximizing your ROI. We make it easy to market and save you time, money, and resources. The app allows members to find experiences and offers that are relevant to their interests. They can also complete tasks in return for a reward, such as free tickets to events or other perks.

Your online marketing presence. Fully automated and powered with AI. Our proprietary process makes it possible to get every online marketing strategy you have in place in only 30 seconds per day. Every online marketing strategy. Website. Blog. Social Marketing. Content Marketing. Email Marketing. Online Retargeting. CRM. SEO. Analytics. Fully automated and AI-powered.

That's right! Friday CRM is not a trial. It's 100% free and there is no time limit. Would you like CRM for free? It's possible! A CRM software that is affordable and offers alternatives to traditional customer relations management. This cloud-based CRM software is the best for B2B and C2C sales. This CRM is the next generation and ideal for marketing automation and lead management. This CRM is superior to other free CRMs in the service industry. There is no licensing fee and you can download a demo. It's ready to be used online right now! Are you looking for an affordable, yet powerful CRM? The cloud is now the best place to find the most popular CRM. What is the price? It's free. This is the best web-based automation system. The ready-to-use online tools are available to every small business, regardless of whether they are in the manufacturing or service sectors. This CRM was voted the easiest and most effective for lead and sales management in a list of ten top CRMs. No download required.

Our complete, codeless data platform will help you build a predictable revenue engine. Unify and manage cross-functional information, automate workflows, and share trusted insights all over the world. Syncari is a new approach to data management, integration, and automation. Our complete data platform unifies and scores data from all your top systems. We then send trusted data and insights back every department's source. We also keep these systems in sync as new data emerges. Cross-functionally align with all GTM systems and provide tailored customer experiences at each stage. With confidence, you can add new sources or update data or schemas. Syncari responds to changes and enforces cross system policies centrally. To speed up action and eliminate tedious prep, Syncari automatically unifies, normalizes and cleans cross-system data.

Manage all the processes of your company with a single project management platform. Take control of your finances, recruit faster, build an effective team, manage contacts and tasks and achieve project goals. Take advantage of the key features, including ATS and HRMS systems, CRM tools, Kanban boards and to-do list, time tracking, calendar, and more. Customization options allow you to make it your own.

Tap vCard, a free Digital Business Cards Maker. Contactless, smart and virtual business cards are enabled with Link, QR & NFC technologies. Share professional details in just one tap.

Glue Up was founded in 2013 to bridge the gap between event organizers and technology in event management. EventBank was the company that started the company. Two years later, we built membership management tools and offered more than just managing events. The brand has grown to be an all-in-one engagement platform. It expanded its portfolio to bring community and engagement at the center of attention. Client success is our mission. Today, Glue Up empowers organisations, revolutionizing relationships and delivering long-term business benefits. It also makes modern engagement more meaningful.

The speed of productivity increases when advanced AI chatbots are paired with live agents. You can put smarter chatbots to work for your company. It can be difficult to discern the reality from the hype surrounding AI chatbots. Demos of conversational bots are plentiful, but replicating them for your business requires a lot of data scientists and scripted answers. No. Our web chatbots were built for conversation from the beginning. Genesys DX uses patented Natural Language Understanding to allow customers to have real conversations wherever and whenever they want. Our online AI chat gives you full visibility into how technology analyzes input to reach resolutions so you can tweak and optimize. Customers are often disappointed by the inconsistent and poorly managed digital channels. Genesys DX provides consistent AI-powered experiences through automated chat, email and social media.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

Loyalty CRM software was designed to manage all activities related to customer relations. It analyzes the type of customer and their purchase patterns to manage the customer data through various channels. It can be customized to meet the needs of each business type.

4Degrees offers intelligent tools for deal and relationship management to help your team make the most of their professional networks. Our platform combines the ability to search your network intuitively and easily with automated data entry and intelligent alarms to ensure that you never miss a chance to make a deal or build a relationship. 4Degrees can help you unleash the power of your network! Our CRM software is used in the following common scenarios: Venture Capital Private Equity - Mergers & acquisitions (M&A). - Investment Banking - Commercial Real Estate - Consulting - Deal sourcing, deal flow and due diligence

Digitally disrupt your business model to transform your customer experience. Genpact Cora Pretrained AI Accelerators accelerate adoption and provide strategic business value to assist companies in implementing AI. Digitally transform customer experience from front to back using automation, analytics and AI to gain competitive advantages, agile operations and predictive insights. Genpact's industry knowledge and deep process was used to create this platform. Platform for journey-driven transformation You can add plug-and-play components over time.

Genesys PureConnect customer service application. Flexible, all-in one CX application that will meet your needs. Customer service demands change all the time. Customers want to be able to communicate with their representatives in the most convenient way for them. Good service is essential for today's customer. Flexible and reliable contact center technology is essential to give customers the experience they desire. Genesys PureConnect™, the only true, all in one omnichannel contact centre and communications solution, is recognized as a leader in both on-premises and cloud markets. To ensure maximum reliability, flexibility, and control, you will get the most comprehensive set of capabilities. Unifying communications across your company reduces complexity and simplifies administration. It also reduces total cost of ownership. All this while not disrupting existing systems.

Communicate directly with your users from within your application. Simpo allows you to deliver knowledge and training directly to your users, with automated announcements and in-app walkthroughs. No technical knowledge required. You have the freedom and control you need in order to accomplish your goals quickly. Simpo, an easy-to use tool that can be installed on top of your software, allows you to create and edit information in minutes. Users can receive announcements, knowledge and surveys right from the software they already use. You don't have to wait for users to open emails or remember hours of training. Simpo makes it easy to reduce the time and cost of training new and existing users. It automates the onboarding process, and provides step-by-step guides. Simpo allows you to run surveys and measure NPS directly within the software. This will allow you to understand sentiment and gather actionable feedback.

You can scan, manage, sync, and exchange business cards. CamCard can capture all your business cards. All contact information can be read quickly and saved to your smartphone. When you meet new people at business social events, tradeshows, and meetings, you can securely exchange electronic business cards. Go paperless today. Smartly manage your business cards by adding notes, setting reminders and quickly searching, tagging, and sharing cards. Be more productive. All your business cards can be stored in the cloud. They are synchronized across all devices, including tablets and smartphones. Always available.