Charityproud Description
Charityproud is a donor management software that allows you to access your information from anywhere and at any time. Charityproud is backed by tech and nonprofit industry professionals. It anticipates your needs and makes it easier to evaluate donors, campaigns, donors, campaigns, events, volunteers, grants, and analytics to increase donor engagement. The staff is ready to provide the personalized service to clients, especially those who are new to the industry. Charityproud can adapt to the needs of any organization, large or small, regardless of whether they have an accounting system. You might be surprised at how much time and effort an online donor management system can reduce if you are still using spreadsheets. Our reporting tools can also help you gain insight. We can help you import your records to ease the transition.
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Charityproud Features and Options
Donation Management Software
Fundraising Software
Volunteer Management Software
CRM Software
Nonprofit Software
Campaign Management Software
Event Management Software
Grant Management Software
Charityproud User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: I like the ease of scheduling a client support call; and the smaller organization provides efficient and timely service.
Positive: We have been Charityproud clients for a couple of years now; and are so fortunate to have a consistent and superior Client Account Manager. She provides exceptional service and is professional and friendly.
Negative: We have had only a very few glitches with the system when performing data imports.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: We have loved CharityProud. It makes fundraising easy and allows us to show our true selves by the easy embedding of videos and pictures! It has made our lives much easier and has kept our nonprofit much more organized as we balance the million things going on from a donor standpoint. There's also so much functionality in the platform so we can tailor it to exactly what our organization needs.
Positive: -the interface is user-friendly and simplistic
-each page is customizable so we can show our true selves
-picture/video embedding allows us to engage our donors
-it has a wide range of features and is a one-stop shop for all things donor relations - we can plan events, send emails, and keep track of grants in one place!Negative: -does not include mobile wallets - Venmo and Paypal - for donations
Read More...Charityproud Company ResponseDate: Aug 23 2022
Thank you so much for your review! We are always working to accommodate additional integrations and payment methods. While we do not yet have an ETA on the availability of mobile wallets on our platform, it is on our radar, and we hope to be adding that capability to our system in the near future! -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: We are very pleased with Charityproud. Their customer service is second to none. It is very customizable without being overly complicated. Works well with other systems to create seamless integration.
They will ensure you are supported! Make the switch today!
As a single employee organization - TIME is the most valuable resource and they do a great job of allowing a robust program that completes many features without drudging and being overly complicated.Positive: -Fast response from REAL people vs a link to articles.
-Willingness to HEAR your issues and provide TRUE solutions vs workarounds.
-Integration with other systems (Square Space / Stripe / Quickbooks / Text2Give / etc.)
-Simple and clean platform.Negative: N/A - we are very pleased with all aspects of the platform and more importantly SERVICE.
Read More...Charityproud Company ResponseDate: Aug 23 2022
Thank you so much for your glowing review! One of the things we love most about our service is the personal relationship that we are able to build with each and every one of our clients. We consistently strive to be a true partner in service, working hand in hand with each client to help them achieve their mission. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Overall, Charityproud is a nice product for the price and the President, engineers, and customer service reps go out of their way to ensure a successful user experience. There are some great canned reports and options to get creative with compound reports, but soft-credits need to be integrated into all reports. Easy, clean interface.
Positive: User friendly, intuitive, nice looking interface, good product for the value, excellent customer service, willingness to make changes to functionality if it helps the greater good, easy to process donations and acknowledgement letters.
Negative: Soft credits are an ongoing issue with reporting, but to the credit of Charityproud, they have continued to improve functionality, but need to ensure that all reports include soft credits to attract mid-level and large nonprofits. Sometimes the character limit in notes is not enough. Search function can be limiting (e.g., need exact spelling; if spouse has same last name as the primary record holder, they won't show up in search). Cannot make global changes
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