Best CRM Software for Small Business - Page 17

Paylode is a customer perks platform. We are the fastest way for any company to launch and manage a robust perks program for their customers. We make it easy through a no-code interface and a pre-vetted, pre-negotiated marketplace of over 1,000+ perks from leading consumer brands. Every company wants to have a perks program… but they’re expensive, and super hard to build in-house. Paylode makes it possible to launch your own branded, customized, curated perks program in 15 minutes. Personalize and reward every moment of the customer journey, and watch your authentic customer engagement grow.

Cosential assists commercial Architecture, Engineering and Construction (AEC), firms increase revenue, decrease costs of winning business, and end chaos using its "Growth and Relationship Management", software and services for CRM, proposal and marketing. Cosential is the industry leader in AEC. Over 1,000 AEC firms have seen their annual revenue increase by 1% or more over the past 20 years. They also saw a significant increase in productivity in key business development steps by up to 50%. See a 30-minute demo.

Harness the collective strength of your audience to transform your website into a vibrant social hub using Khoros Community, previously known as Lithium Communities. As a premier platform for online communities and customer engagement, Khoros Community empowers companies to deliver exceptional digital experiences for their customers. This versatile platform offers an extensive array of features designed to enhance customer satisfaction and loyalty, such as discussion forums, blogs, community groups, Q&A sections, a repository of shared knowledge, user ratings and reviews, gamification elements, value analytics, multimedia support, contests, and much more, ensuring that businesses have everything they need to thrive in today's digital landscape. With Khoros Community, companies can foster deeper connections with their clientele while cultivating a sense of belonging and collaboration.

Virtuagym is an all-in-one platform for personal trainers and health clubs that will help you take your personal training business or fitness club to the next level. Virtuagym makes it easy to manage your fitness club. This allows you to focus on increasing client engagement and growing your business. The platform provides tools for member management, online payment and invoicing, as well as access control. You can also create your own mobile app that allows your members to access all features, from progress tracking to exercise instructions.

5.500+ properties use roomMaster by InnQuest Cloud or On-Prem in more than 100 countries. This includes independent, boutique, and resort hotels as well as chain and independent businesses. Our solution includes hotel PMS and EMV Credit Card Payment Processing. We also offer more than 125 reports plus advanced reporting, daily flash reporting and accounting exports. Booking Engine, Channel Manager and POS, Activity Scheduling and Revenue Management. CRM and 100+ hospitality APIs & Integrations.

A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.

Livespace is a next-generation B2B process-focused CRM with task and sales automation. It was designed by professionals for professionals. Streamline your sales process, establish goals, and keep your customer information current. Livespace users can get the most out of every lead by using its flexible lead scoring system and automated sales processes. Livespace's open API allows for seamless integration and mobile / tablet access. This allows users to prioritize and spend their time where it is most important.

Intrabench CRM software allows small businesses to effectively handle customer relations by leveraging existing contacts and company insights. This all-in-one software hub simplifies the management of accounts, invoicing, sales, and marketing efforts. Additionally, it comes equipped with comprehensive email management features, including client tracking and bulk email options. With Intrabench CRM, users can easily organize their contacts, boost sales, enhance productivity, and manage accounts through a straightforward and user-friendly interface. Designed with the needs of businesses in mind, each feature is specifically tailored to save time and increase efficiency. Explore its various functionalities, such as client searches, call-back reminders, opportunity tracking, quoting, invoicing, and automated payment reminders, to see how they can benefit your operations. Intrabench delivers a complete operational cycle that is unmatched by any other small business CRM system, making it an invaluable tool for entrepreneurs. Give it a try, and discover why a growing number of users are enthusiastic about its capabilities.

Deskera helps business owners manage more than $1 billion worth of business. Small business owners can get the complete business software solution. From Invoicing and Accounting to Inventory, CRM, HR & Payroll. Deskera is all-in-one software for startups and small businesses. In minutes, your business can be moved to the cloud. All your business functions are available in one place: invoicing, accounting and inventory, CRM, payroll, CRM and CRM. Combine your most expensive business tools in one affordable software. Perhaps it's time for you to get more out of your business tools. Deskera allows you to spend more time doing what you love and less time doing tedious admin. Online invoicing, accounting and inventory software for your business. Track expenses, create invoices, view inventory in real-time, and view financial reports whenever and wherever you need them. Deskera Books makes it easy to manage your accounting. Deskera handles all accounting required for compliance and reporting.

Create and implement any customer journey effortlessly and at scale with the leading all-in-one Customer Operating System designed to enhance your customer success. Choose from predefined journeys or customize your own to fit your needs, utilizing best practice templates readily available for various initiatives. Instead of starting from the ground up, you can securely integrate all your customer information to achieve a comprehensive view of each individual. The platform is straightforward to manage and maintain, allowing you to oversee all aspects from a single interface. Designing, executing, and assessing your top customer interactions has never been this accessible. Streamline workflows throughout your organization and elevate your digital engagement through tailored communications for every single user. With its modular and flexible design, it provides everything necessary to quickly launch, track, optimize, and expand your efforts while ensuring a seamless experience for both you and your customers. This innovative solution empowers businesses to adapt and thrive in a rapidly changing marketplace.

Covve notifies you about the optimal moments to connect, ensuring you're aware when relationships start to fade. After each conversation, you can document your insights, guaranteeing that no detail slips through the cracks. You can track your networking achievements weekly, utilize tags to efficiently categorize your connections, and set up reminders for successful networking practices. The app features an advanced business card scanner to digitize your contacts with precision. By fostering meaningful connections, you can enhance both your personal and professional life. It serves as a robust tool for relationship management, offering people-centric notes and reminders. Furthermore, Covve helps you oversee your relationships more effectively, opening doors to potential business ventures. After your discussions, you can keep meticulous notes to capture every important point. Additionally, you can access curated news that impacts your contacts, ensuring you are well-informed before making a call. This comprehensive approach makes networking more strategic and engaging.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

Enhance your local presence, boost word-of-mouth referrals, and foster repeat transactions by gathering essential insights, encouraging more reviews, and effortlessly delivering targeted messages and offers. Feedb streamlines the feedback solicitation process and provides various methods to accumulate both 1st and 3rd party reviews. Moreover, the intelligent automation rules you establish ensure that your business remains prominent in your customers' minds. Serving as a comprehensive automated platform, Feedb not only collects customer feedback but also amplifies local visibility, generates leads, garners referrals, and drives repeat business. Adding contacts to Feedb is remarkably straightforward; you can do it manually, import them in bulk, or set it up to happen automatically through integrations. Every email and SMS communication, feedback interface, and Feedb Microsite is fully tailored to reflect your brand identity. Customers appreciate knowing that you have a structured feedback system in place, and Feedb manages the distribution of feedback requests, promotional offers, reminders, and responses according to your established preferences. With Feedb, you can effortlessly transform customer interactions into valuable insights that drive growth.

✔ A CRM that sales reps will actually use. ✔ Sales reports that meet your needs. ✔ Increased sales growth for all. Sales reps are better suited for talking than typing, which is why they're in sales and not behind a desk. Entering CRM data manually takes an average of 1.5 hours per day. To maximize sales and simplify reps' lives, we've developed Telenotes as a system that leverages their natural inclination to talk and not type. Reps can update their CRM in 47 seconds, so they can increase sales and boost productivity with less effort.

Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.

Social proof can increase conversions. ProveSource is used by over 18,000 websites to increase trust, credibility and conversions using social proof. Your website or online store can now launch smart, attractive, and highly converting social proof notifications. Did you ever feel more excited to visit a new restaurant when you saw it was popular and busy? Your website is the same. It is difficult to determine how "hot" a website really is. ProveSource makes it easy for customers to have an online experience that is as informative and engaging as visiting a physical place. ProveSource helps increase conversions by highlighting customer behavior on your website, such as product reviews and recent orders. ProveSource is an easy way to increase your conversions. Convert your visitors into customers today!

Join countless retailers who have enhanced their sales conversion rates and boosted average transaction amounts with the help of Clientbook. This mobile-centric platform tailors the shopping experience to foster stronger connections between customers and retailers. Research indicates that individuals are likely to spend 3.5 to 4 times more each year and have a 33% higher chance of returning as customers when they enjoy a personalized rapport with their sales associate. Clientbook was designed from the ground up to enable sales associates to cultivate these meaningful relationships. Picture a scenario in which a customer enters your store, and you have immediate access to their identity, product preferences, and contact details for follow-up after their visit. With Clientbook, sales associates gain a comprehensive view of their clientele, allowing them to engage effectively at the right moment to finalize sales. Additionally, potential purchases can be saved and effortlessly shared through text or email with just a click, streamlining the communication process and enhancing customer satisfaction. Ultimately, Clientbook not only simplifies the sales process but also nurtures lasting customer loyalty.

Increase your revenue with instant two-way conversations. This tool is designed for your home improvement team to automate all your voice, text, and email conversations in one collaborative workspace. Homeowners want a better experience from the moment they request a quote to the time they have their project installed. Hatch integrates directly with your lead sources. It puts you in touch with leads as soon as they click "submit". This includes voicemails, emails, and texts. Never miss another follow up. Hatch redefines follow up by automatically re-engaging every lead quoted after 48 hours without a response. Hatch takes the stress away of appointment confirmations, product updates and scheduling installations.

Blackbaud CRM™ offers a robust solution for customer relationship management tailored specifically for large to enterprise-level nonprofit organizations. By merging unparalleled expertise in the nonprofit sector with top-tier fundraising and CRM software, Blackbaud CRM delivers integrated analytics, multichannel marketing, and data mining services that enable large nonprofits to foster stronger and more effective relationships. This comprehensive software solution not only leverages Blackbaud's extensive fundraising knowledge but also empowers nonprofits to enhance their fundraising initiatives. Navigate complex communication and fundraising challenges with a cohesive strategy that incorporates online giving, peer-to-peer fundraising, multichannel marketing, database segmentation, and effective web design. With Blackbaud CRM’s built-in prospect research tool, ResearchPoint™, organizations can eliminate uncertainty by accessing crucial insights regarding wealth capacity and philanthropic giving patterns, ensuring informed decision-making for future fundraising endeavors. Ultimately, Blackbaud CRM equips nonprofits with the necessary tools to thrive in an ever-evolving landscape.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

The Loyalty CRM software is designed to oversee all activities related to customer relationship management effectively. It evaluates customer types and their buying habits to streamline data collection from various sources. This software can be tailored to meet the specific needs of different businesses. Enhance your ability to attract, nurture, and retain customers with our versatile, user-friendly, all-encompassing Loyalty CRM solution. By providing in-depth insights into customer behavior, BAT’s Loyalty CRM can significantly boost your profits by identifying high spenders and preventing them from turning to competitors. Our cloud-based Loyalty CRM seamlessly connects with retail locations across the region, ensuring comprehensive engagement with your clientele. Equipped with the latest technological advancements, BAT’s signature Loyalty CRM software presents numerous options for businesses to explore, including loyalty programs, gift cards, referral initiatives, shared rewards, VIP programs, and much more. This flexibility allows companies to create tailored strategies that resonate with their unique customer base and improve overall satisfaction.

The 4Degrees platform provides advanced tools for managing relationships and deals, enabling your team to maximize the potential of your professional connections. By seamlessly integrating an intuitive search function for your team's network with automated data entry and smart alerts, you can ensure that you seize every opportunity to advance relationships and deals. Experience the full potential of your network with 4Degrees and take your professional interactions to new heights! Our CRM software is commonly utilized in various sectors, including: - Venture Capital - Private Equity - Mergers & Acquisitions (M&A) - Investment Banking - Commercial Real Estate - Consulting - Deal sourcing, deal flow, and due diligence, which showcases its versatility and effectiveness across industries.

Our solution seamlessly integrates with your current POS systems and customer acquisition channels, eliminating obstacles for brands to effectively identify, capture, and collect customer information. This streamlined process enables you to gather consolidated customer data from multiple engagement touchpoints, providing valuable insights to delight, engage, and retain customers throughout their interactions with your brand. You can respond in real time using tailored communications across various platforms, including email, mobile, and social media. By having a comprehensive view of your most valuable customers, you can utilize the appropriate tools and engagement strategies to boost revenue, enhance customer loyalty, and foster greater advocacy. With a diverse array of available APIs, integration equips your brand with a singular, cohesive perspective on customer journeys and engagement ROI. Our CRM and loyalty solutions facilitate personalized and targeted marketing based on actionable insights, ensuring that your engagement efforts are timely and relevant. Ultimately, this comprehensive approach not only enhances customer relationships but also positions your brand for sustained growth and success.

Revolutionize your business model and enhance your customer experience in the digital realm. Genpact Cora Pretrained AI Accelerators facilitate rapid adoption and unlock significant business value, enabling companies to seamlessly integrate AI into their operations. Transform your customer journey comprehensively—leveraging automation, analytics, and AI for predictive insights, flexible operations, and a substantial competitive edge. Developed with Genpact’s extensive industry and process expertise, this platform is tailored for transformation driven by customer journeys. Its modular components can be incrementally integrated over time to suit evolving needs. Our methodology starts with merging internal insights with external perspectives, assisting enterprises in pinpointing their unique competitive advantages and harnessing technology to realize them. Our extensive experience across various industries enables us to provide unparalleled support, drawing from our operational expertise with clients globally. By partnering with Genpact, you'll gain access to both our proprietary technologies and those of our partners, ensuring you remain at the forefront of innovation. Additionally, this collaboration equips you with the tools necessary for sustained growth in an ever-changing marketplace.

Acquire. Engage. Keep. Surkus is a discovery platform that connects customers and brands. Our platform matches socially active consumers to brand-hosted events and offers, maximizing your ROI. We make it easy to market and save you time, money, and resources. The app allows members to find experiences and offers that are relevant to their interests. They can also complete tasks in return for a reward, such as free tickets to events or other perks.